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Restoring Your Commercial Property After A Water Damage Event

10/10/2017 (Permalink)

Water Damage Restoring Your Commercial Property After A Water Damage Event Commercial Property After A Water Damage Event

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Salem/Peabody/Marblehead

SERVPRO of Salem/Peabody/Marblehead specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Do You Have A Mold Problem?

10/4/2017 (Permalink)

Mold Remediation Do You Have A Mold Problem? Mold can grow anywhere that moisture is prevalent. This includes basements, attics and bathrooms

Does YourHome Have A Mold Problem?

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water.These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold,Call SERVPRO of Salem/Peabody/Marblehead Today –978-744-4545

When Storms of Floods Hit, SERVPRO is Ready!

10/4/2017 (Permalink)

Storm Damage When Storms of Floods Hit, SERVPRO is Ready! Floods are in the news as the result of Hurricanes Irma and Maria. But floods happen from smaller regional storms as we saw in Lynn MA in Sept.

SERVPRO of Salem/Peabody/Marblehead specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit eastern Massachusetts we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 978-744-4545

Faster to Your Water Damage Event

10/4/2017 (Permalink)

Water Damage Faster to Your Water Damage Event SERVPRO of Salem/Peabody/Marblehead specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Santa Barbara provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Salem/Peabody/Marblehead arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 at 978-744-4545

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Salem/Peabody/Marblehead

SERVPRO of Salem/Peabody/Marblehead specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

24 Hour Emergency Water Damage Service

10/4/2017 (Permalink)

Water Damage 24 Hour Emergency Water Damage Service SERVPRO of Salem/Peabody/Marblehead provides 24 hour fire and water damage restoration service.

SERVPRO of Salem/Peabody/Marblehead is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – 978-744-4545

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Salem/Peabody/Marblehead has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Salem/Peabody/Marblehead

SERVPRO of Salem/Peabody/Marblehead specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

http://www.SERVPROsalempeabodymarblehead.com/employee-photos

Basement flooding

10/2/2017 (Permalink)

Water Damage Basement flooding This is a basement in Swampscott, MA that was flooded during the recent heavy rains.

Salem/Peabody/Marblehead Residents: We Specialize in Flooded Basement Cleanup and Restoration!

Thishome’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today – 978-744-4545

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Salem/Peabody/Marblehead and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded?  Call SERVPRO of Salem/Peabody/Marblehead today!

978-744-4545

Water Damage Event

5/23/2017 (Permalink)

SERVPRO Has the Experience and Recognizes the Urgency to Deal Quickly with Your Water Damage Event

 

Water damage from poor drainage, damaged plumbing, or a thunderstorm can ruin a home, forcing the owner to spend thousands in repairs. In the spring, Massachusetts weather can change suddenly from clear to rain. Owners and renters have to be prepared to protect their residences and evacuate quickly when that is no longer an option.

Regardless of the source of the damage, water removal needs to happen rapidly. SERVPRO has the experience to clear out Salem homes as soon as we can and residents quickly return to their regular lives. For most homes, we can pump out standing water and dry out the interior in just a few days.

Our office maintains a 24-hour response team trained in removing water and dealing with other disasters. Since damage can begin in a day, our first task is to pump out areas of standing water just as soon as we can set up the equipment. We keep an extensive inventory on-site of water pumps designed for private homes of every size and type. We also maintain a series of generators and generator trucks to ensure continuous power if a home's electrical system was compromised or if a storm has knocked out local power.

 

Removing standing water is just the beginning. Our technicians next draw down excessive levels of humidity. To do this, they set up air movers within the home and exhaust fans at entry and exit points (doors and windows). These machines draw out damp air and replace it with drier air. To speed up this process, we also use dehumidifiers to remove moisture from the surrounding air. Depending on the size, each one can pull over 20 gallons of water each day.

This same equipment is also useful to remove water from carpets, carpet padding, and wood flooring. By teaming the air movers and fans with specialized water vacuums and heaters, our response team can save most flooring with no damage to the surface. Removing flood water (regardless of the source) requires a trained team of restoration experts and commercial grade equipment. If you need our services, SERVPRO of Salem is here to help put your home to its original state.

Water Damage Source

5/23/2017 (Permalink)

Rely on SERVPRO to Restore Your Water Damaged Property

Water damage does not just happen when a pipe bursts or a water heater can no longer stand the pressure. The truth is, water damage inside a home can come from practically anywhere. While two of the most common causes are burst pipes and leaky water heaters, it can also happen due to a faulty washing machine or dishwasher. This type of damage can also occur as a direct result of storm damage which destroys the roof or some other structural part of the house, effectively leaving it open to the elements. It also happens in the event of fire as the first responders attempt to put out the flames. It is inevitable that there will be a certain amount of water present in the home. The question is, how should you handle it when this type of thing happens to you?

You can rely on SERVPRO to help you come to terms with everything that is going on. In fact, we have spent some years perfecting our techniques when it comes to repairing water damage and performing restoration services in businesses and homes of all sizes. We use proven techniques that get the best results because we understand that you want to be able to preserve as many of your possessions as possible.

When you have any crisis inside your home, whether the damage is confined to one room or one hallway or it is present throughout the entire home, you need professionals that know what they are doing. At SERVPRO, we can provide you with one of the most important elements that you will ever have when it feels like your entire world has been turned upside down- peace of mind. You might look at your home and wonder how anybody would ever be able to clean up a mess like that, but you can rest assured that we have both the expertise and the equipment to get it done and we have plenty of experience when it comes to handling challenging situations.  

We incorporate special wet vacuums as well as dryers (air movers and dehumidifiers) to help dry things out as quickly as possible, and we utilize reliable, proven techniques to restore as much as possible. The good news is that even when it looks like there isn't anything that can be done and everything is lost, there is a better-than-average chance that SERVPRO will be able to get the job done on your behalf. The truth is, if you try to clean things up yourself you don't really know what you're dealing with. The damage could be far more significant than it appears on the surface.

We can check for any structural deficiencies, restore your home and your personal possessions, and ensure that you don't have to deal with mold growth. We don't recommend that anyone attempts to clean up black mold on their own, so it requires the services of an organization like ours to safely get rid of the water and inhibit the growth of mold. You and your family deserve a healthy and safe home environment.

If you find yourself in a situation where you are directly impacted by water damage, the first thing you have to do is take action. The longer you wait, the worse the problem could potentially become.

Therefore, you should not hesitate to contact SERVPRO of Salem Massachusetts at (978) 744-4545. We can tell you exactly what you are facing, what it will take to restore the damage and whether or not we can fully restore everything to its preloss condition.

Air Movement Is Vital For Flood Damage

5/23/2017 (Permalink)

Air Movement Is Vital For Flood Damage Repairs

For more than two decades, water damage restorers have been utilizing air moving equipment for the purposes of structural drying. The reason for this is because controlled drying processes depend on evaporation – the transition of liquid water to vapor.

Several different factors influence the rate of evaporation. Most are linked directly to changes in the air around damaged materials. Therefore, the application of air movement at the surface of wet objects is essential for the successful repair of water damage in North Shore homes.

The Control Of Microbial Growth
High powered air movers are very effective when it comes to drying surface water. At SERVPRO, Salem MA they are a critical tool for preventing microbial growth. Practically speaking, if water activity (aw) can be limited to a level below 0.75, the development of microbes is slower. However, if held at a level under 0.65 aw, it is difficult for any microbes to grow, even on the most vulnerable materials.

It means that SERVPRO has to commit to drying all damaged materials in order to reach an equilibrium with an environment below the 0.65 aw cut off. The fastest way to do this is to install air movers and direct clean, dry air over wet surfaces. Crucially, if the exposed surface of hygroscopic substances (plasterboard) get dried quickly but their interior remains wet, microbial growth is still unlikely.

The Even Distribution Of Heat And Air
As the drying process progresses, SERVPRO Salem tightly regulates the humidity, temperature, and airflow within the water damaged space. When air movers get used correctly, they must redirect clean air and support the even distribution of heat to any materials which are still intolerably wet. As the job is nearing completion, the technicians can start to relax humidity and airflow controls, but they must still maintain established drying goals. Moisture tests are carried out periodically to determine how much moisture the materials in the room contain and how long it is likely to take for them to be dried out.

At SERVPRO of Salem MA, we take water damage restoration seriously. By using sophisticated structural drying techniques, our technicians ensure that all excess water, damp, and moisture gets eliminated. 

SERVPRO ERP

5/23/2017 (Permalink)

Preparation is Key for Water Damage Remediation

SERVPRO's new Emergency Ready Profile (ERP) system allows business owners to easily keep track of all properties and locations during a hurricane, and respond appropriately. Using the tool, you can create multiple individualized profiles and information sets for each property you own, and with just a few clicks after an emergency, our technicians will have all the information they need to get to work on mitigating damage. As a result, they can save owners of multiple properties, such as landlords, thousands in repair costs after a hurricane by responding quickly to each location.
 
During a hurricane, commercial water damage in Coral Gables apartments and rental properties can come in the form of flooding, staining, physical damages, rain exposure, and any of a host of other small problems. Usually, our technicians have to spend precious time evaluating the building and formulating an approach, but this process is hastened with SERVPRO's ERP system. Through it, they can access relevant contact information, building plans and layouts, and critical information about utility systems. This is especially useful in attached properties, which may share utilities and resources with neighboring locations.
 
Generally, the information you submit to the ERP system is the same information that we will ask for during the emergency. The main difference is that instead of having to operate under heavy time constraints and rely on you to be available to provide that information, we can access the information digitally and before we even arrive. When a disaster like a hurricane hits, you can log onto our website or open up the app and have us responding with all the info we need in seconds. For apartments and rental properties, this can include relevant information and contact routes for tenants, ensuring that they make it through the process unscathed as well.