SERVPRO of Salem / Peabody / Marblehead Employee Photos

William Dublin

Billy is a Crew Chief at SERVPRO of Salem/Peabody/Marblehead and has completed our rigorous SERVPRO Employee Certification Training Program. This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. This training program also focuses on listening skills and customer service. Billy has also completed the OSHA 10, IICRC Fire and Water training, while also being a certified lead supervisor. Billy enjoys playing poker and is a big fan of the New England Patriots.  He has been working with SERVPRO® of Salem for nearly 4 years.

Laurie Kashef

Laurie Kashef is a Sales and Marketing Representative for SERVPRO of Salem/Peabody/Marblehead. Laurie earned her BS in Business Administration from George Mason University and has a MA Real Estate License. She is a member of MA Association of Realtors and has two years of property management experience. Being an active member and volunteer of the community is of great importance. Laurie enjoys travel, cooking and spending time with her husband and three children.

Joseph Turnbull

Joseph is a Project Manager for SERVPRO of Salem/Peabody/Marblehead.  He has over 8 years of experience in the restoration industry in both Florida and Connecticut and holds several IICRC certifications.  Joseph also has re-build experience working for many years as a construction superintendent.

In his free time Joseph enjoys flying airplanes, hiking and traveling.

Kathryn Shearer

Katie Shearer is an office administrator at SERVPRO of Salem/Peabody/Marblehead, and has 20+ years of bookkeeping and administrative experience.  

As office administrator, Katie is responsible for accounts payable, accounts receivable, inventory and customer service.  

When she is not working Katie spends her time making memories with her husband Brian and their two young daughters, Abigail and Evelyn. 

Michael Pelletier

Michael Pelletier

Michael is one of our new Production Technicians here at SERVPRO of Salem/Peabody/Marblehead.  He is from Beverly MA and has recently received his WRT and FSRT IICRC certifications.  Michael is a member of the Army Reserves and enjoys hiking and being outdoors.

Dennielle Ponce

Dennielle Ponce

Dennielle is the Office Manager here at SERVPRO of Salem/Peabody/Marblehead. She joined our team recently but has previously worked in California for SERVPRO for over three years and also has experience as a job file coordinator at a flood management company. Dennielle has her college degree and lives in Saugus.  She has been happily married for fourteen years and has three children, two handsome boys and a beautiful baby girl. Dennielle spends all of her available time with her family and enjoys attending their sports and school activities. Her family supports and participates in a lot of military organizations via her husband such as the Marine Corps Honor Fun Run and Veterans parades.

Edwin Carrasquillo near a SERVPRO truck

Edwin Carrasquillo

Edwin is a Crew Chief here at SERVPRO of Salem/Peabody/Marblehead. He currently lives in Lowell, MA.

Edwin has many years of experience in the restoration industry and is certified in mold remediation, water restorations and trauma and crime scene.

Edwin enjoys spending time with his family. He also loves to travel.

Peter posing in a red jacket and SERVPRO hat in front of sign

Peter Bona

Peter provides our SERVPRO of Salem / Peabody / Marblehead with a broad range of experience as a licensed contractor and building inspector for the Commonwealth of Massachusetts. His position as Project Manager, along with his expertise in warehouse and inventory systems, provides our team with a robust supervisor going forward as we take care of our customers' restoration needs. Peter resides in Malden and enjoys power-lifting, playing hockey, and running.

James Cavanaugh near SERVPRO truck

James Cavanaugh

Jimmy Cavanaugh is a Crew Chief here at SERVPRO of Salem/Peabody/Marblehead and currently lives in Methuen, MA.

Jimmy has been working for SERVPRO for over 13 years and is fully certified in the following:

health and safety

Fire and smoke restoration

Water damage restoration

Trauma and crime scene

Osha 10 construction industry

Osha 10 general industry



Jimmy enjoys playing pool and darts. He lives to BBQ on the grill. He likes to take his two children to the beach, amusement parks and on day trips.

Jimmy is a terrific guy, cares about his customers and like to learn something new every day.

Daniel Merced near a SERVPRO truck

Daniel Merced

Daniel is a Production Technician with us at SERVPRO of Salem/Peabody/Marblehead.  He is new to restoration industry having just started 6 months ago.

Daniel enjoys spending time with his family and loves to be outdoors!

Female employee posing in front of SERVPRO sign wooden wall

Alana Durfee

Alana is an Office Administrator here at SERVPRO of Salem / Peabody / Marblehead, who joined our team in 2020. She earned a Marketing Degree at Fisher College in Boston and has worked as a Director at the YMCA. Alana can help get your home back in order by contacting her at (978) 744-4545. She lives in Salem, MA and her hobbies include biking, shopping, reading, and hanging out with family and friends.

Pedro posing in a black SERVPRO shirt by our sign

Pedro Marrero Torres

Pedro is a Production Technician at SERVPRO of Salem / Peabody / Marblehead since 2020. He is excited about his new career and is a hard worker. He has held numerous positions, including as a chef, and we are happy to have him here with our team. Pedro hails from Lowell, MA and enjoys playing video games, basketball, baseball, and taking road trips.