Recent Posts

How Should Homeowners Arrange for High-Quality Fire Damage Cleanup in Peabody?

10/6/2021 (Permalink)

smoke and fire damaged kitchen Fire and smoke remediation is no DIY project. SERVPRO has you covered in all phases of fire damage resotration.

Why SERVPRO is your partner for speedy and professional Peabody water and fire damage restoration

Fire damage cleanup in Peabody is a job for experts. Waste no time after a household fire as the damage to structures, fixtures, and contents resulting from heat, smoke, soot, and odors takes hold immediately and worsens rapidly. Make sure your loved ones are in a safe and secure place, and then call for a prompt assessment and emergency services for water damage and smoke remediation. 

Should Homeowners Attempt to Take Sole Responsibility for Clean Up After a House Fire?

The lingering smoke and residues from a home fire are toxic, which is why SERVPRO crews are ready 24/7 to take over fire damage mitigation and smoke remediation for Peabody residents. Flames and heat can destabilize structural components. Water used for firefighting also creates hazards. Our highly qualified managers and technicians not only respond fast but also prepare to react to your fire emergency through rigorous training. Crews complete OSHA safety courses and schooling from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), an international restoration standards development and educational organization. SERVPRO certified crew chiefs and workers:

  • Assess for structural integrity and control hazards
  • Secure damaged exteriors from the elements
  • Remove contaminated water and chemical fire suppressants
  • Contain work areas to protect unaffected spaces with 1.6 mil polyethylene wrap barrier and negative pressure air scrubbing technology
  • Evaluate soot residues and match cleaning products and methods for optimal results
  • Implement research-based best practices to clean soiled surfaces, furnishings, household goods, and personal possessions 
  • Employ a wide range of deodorization techniques to eradicate persistent smoke smells

Does Hiring a Local Fire Damage Restoration Company Make a Difference?

Our facilities are minutes from Peabody, why SERVPRO promises that We’re Faster To Any Size Disaster. Our commitment to the community is clear -- this is also where we live and thrive. Our Peabody customers are also neighbors and friends, deserving of the very best and most professional services and cutting-edge equipment when a fire damage disaster strikes.  

Fast and expert services are why SERVPRO of Salem / Peabody / Marblehead inspires confidence when called upon for comprehensive fire damage cleanup and restoration. One call to (978) 586-2884 sets the stage for rapid recovery, “Like it never even happened.”

Can Professional Fire Damage Restoration in Salem Return Hardwood to Previous Function and Appearance?

9/30/2021 (Permalink)

fire on hardwood floor Fire damage to your hardwood floor can be salvaged if caught early enough. Let SERVPRO use their fire damage restoration technology.

SERVPRO Salem house fire clean up includes restoring hardwood furnishings and fixtures after smoke damage

The aftermath of the heat and smoke of a household blaze looks grim, and it can be hard to believe that Salem fire damage restoration is even possible. Tear out and repairs or replacement are prohibitively expensive, plus your home risks loss of its unique ambiance, heirlooms, and other treasures.

Can SERVPRO Restore Hardwood Contents Successfully?

Floors, trim, furniture, built-in cabinets, and more are commonly made of hardwood and suffer from varying degrees of smoke and soot damage after a fire in Salem. Our SERVPRO team of Institute of Inspection, Cleaning and Restoration Certification (IICRC)-trained technicians have a wide variety of strategies at their disposal to remove the soiling and odor, permitting successful restoration.

What Are the Challenges of Cleaning Fire and Smoke Damaged Hardwood Contents?

When evaluating hardwood after a fire, the type of finish and the extent of the damage determines restoration success. Here are the things SERVPRO takes into consideration:

  • Unfinished Wood

With no protective barrier, porous unfinished wood absorbs smoke odors and residues. Dry cleaning methods are the most effective, including vacuuming, dusting, brushing, and sponging. Using a water-based cleaner risk forcing soot and odors deeper into the cellular structure of the wood. Denatured alcohol is an option if other methods fail.

  • Finished Wood

Many substances protect hardwood, including varnish, shellac, lacquer, paint, oils, or waxes. The type of finish impacts the hardwood’s response to heat, soot, moisture, and odors. SERVPRO chooses cleaning products (oil or water-based) and adapts cleaning approaches based on the finish. 

  • Severity of Damage

When moderate damage is evident, SERVPRO selects from among the following interventions:

  • Low alkali surface cleaners, spray and wipe, for moderate residues
  • Wood oil soap, cleaning in the direction of the grain

What Are Options for Badly Damaged Hardwood?

If the hardwood surface is compromised with significant blistering or staining, uncomplicated restoration might be impossible. “Semi-refinishing” of the hardwood can resolve issues, accomplished with solvent-based cleaners that remove a thin layer of the damaged finish. Mild abrasives help but require application by a trained professional to avoid further damage.

Contact SERVPRO of Salem / Peabody / Marblehead for an honest evaluation of hardwood fire damage. Call (978) 586-2884 to schedule an assessment. 

Can Salem Residents and Businesses Prepare for Disaster by Partnering with Restoration Professionals?

9/21/2021 (Permalink)

Here To Help SERVPRO IICRC certified technicians use the latest technology and equipment. An ERP is very important for your property. Call now!

Proactive collaboration improves results, why SERVPRO recommends our Emergency READY Profile (ERP) for Salem businesses and residents.  

Owners of commercial or residential properties in Salem cannot know when disaster might strike, but they fear the disruption and financial ruin that follow. As with other unforeseen events in life, preparation is the key to limiting damage and quickly returning things to baseline with minimal stress.

Why Does SERVPRO Emphasize Partnership When Devising Disaster Recovery Readiness?

Property owners and managers have intimate knowledge of the spaces and systems within their building, which is why SERVPRO relies heavily on your input when developing the customized Emergency READY Profile (ERP) for your Salem home or business. Schedule an on-site assessment with one of our experienced project managers during which you guide us to:

  • Sketch out a comprehensive blueprint of all spaces, including recessed and confined areas.
  • Locate and mark utility line shut-offs.
  • Estimate flooding levels and identify equipment and other contents that could potentially be exposed to overland floods or need for cleaning up after a sewer backup.
  • Note fire and water damage risks such as kitchen and production areas and the condition and layout of wiring, plumbing, and other utility delivery and waste configurations. 
  • Suggest adaptations that avoid water, fire, mold, or storm damage entirely or mitigates significant harm. 

Why Use SERVPRO’s Mobile ERP App?

To sharpen the focus for our disaster responding team of managers and technicians, take the time to walk through the prompts posed in our convenient ERP app. Our goal is to provide a concise digital document for our crews personalized to your site. Increase the utility and the effectiveness of the ERP by sharing details such as:

  • Designation of SERVPRO as your preferred restoration provider
  • Restoration priorities
  • Contact information for vendors and developers who furnished and designed your equipment and systems
  • List of individuals who can act on your behalf if you are out of town or otherwise unable to direct the restoration effort

Preparation enhances the chances of successful restoration, why SERVPRO of Salem / Peabody / Marblehead offers the ERP. Call (978) 586-2884 to set up an assessment.

What Unexpected Issues Lead to Water Damage in Salem Condos?

9/10/2021 (Permalink)

water stains and damage on ceiling A leak in the condo above can damage your unit. SERVPRO is trained and equipped to locate hidden moisture sources.

SERVPRO Probes Early Signs of Water Leaks to Prevent Costly Water Damage Repairs

Water intrusion in a condo can be extremely inconvenient and costly to address. Apart from the obvious issues such as some owners being away when the water spill happens and thus causing unnecessary damages, other obstacles also precipitate damage in Salem condos.

Water damage incidents in Salem condos can occur regularly because of the numerous plumbing connections that combine to form the single system that serves the entire premises. Sometimes the component that fails may be hidden out of sight, and if there is no sudden water released, the leak can cause severe degradation of materials before discovery. SERVPRO can help locate and address the issue if other signs of water leaks, such as low water pressure, dark spots, or high water bills, are noticed.

Responding to hidden water damage may require various processes, including:

  • Ceiling repairs from water damages
  • Water cleanup
  • Water damage remediation

Identifying hidden water leaks is easier with superior equipment such as thermal cameras, which help trace wetness in concealed areas. Thermo-hygrometers are also helpful in checking for differences in humidity levels in different sections of a building. After pinpointing the problem area, our SERVPRO technicians can perform controlled demolition, removing the deteriorated materials.  

Other issues that might lead to water damage include:

  • Combining emerging technologies with the old ones when repairing the plumbing system
  • Doing inconclusive water removal
  • Failure to weatherproof the building

SERVPRO of Salem / Peabody / Marblehead helps manage any aspect of water damage, “Like it never even happened.” Call us at (978) 744-4545 for timely assistance

Are There Ways to Control Flood Damage In Peabody Properties?

8/27/2021 (Permalink)

heavy rain on roof; water running off roof Summer storms can cause flooding. SERVPRO always has a team standing by to restore your home.

SERVPRO Performs Appropriate and Timely Water Damage Repairs Limiting the Damages from Flooding

Storms overwhelm properties with tremendous forces such as fast-moving waters and high winds, resulting in immense damages. Even worse, most of the losses may happen within minutes or hours. Despite this, limiting the level of damages these incidents leave at your Peabody home is still possible.

Controlling flood damage in your Peabody house means identifying issues likely to develop later after the initial water intrusion, wind, or damage from heavy debris. Using restorative approaches that do not harm the property is also a way to exert the necessary control. It is easier to achieve these and other goals with professional assistance from SERVPRO.

Professional flood management covers various aspects, including:

  • Rodent clean up services
  • Biohazard remediation
  • Ceiling repairs from water damages
  • Cleaning up after a sewer backup

A flooding incident creates various complications that can worsen outcomes, including:

  • Severe contamination
  • Microbial growth
  • Over wetting materials
  • Deep soiling

An issue like microbial growth involves microorganisms like bacteria and fungus, which thrive especially in wet environments. When our SERVPRO technicians expedite water removal or set up dehumidifiers at the loss site to keep relative humidity levels below 60%, it is possible to limit the resulting damage.

People or small animals can also vandalize the loss site after it is hit by flooding. Our SERVPRO teams take protective steps such as boarding up exterior openings, thus keeping all vandals out. 

Timely action from SERVPRO of Salem / Peabody / Marblehead can significantly impact the outcome of flood damage incidents. Call us at (978) 744-4545. We’re Faster To Any Size Disaster. 

How Rapidly Should Mold Remediation Start After Noticing Early Signs in My Salem Library?

8/18/2021 (Permalink)

close-up of stacked books and laptop on table in library Books and libraries provide ideal environments for mold growth.

SERVPRO Expedites Mold Removal from Affected Properties to Limit the Long Term Impact of Such Growth

Mold development in a library can be critical since it might affect structural materials and the expensive or rare books you have in the facility, driving up the restoration cost. Timely mold remediation can help prevent such adverse outcomes.

Mold remediation in your Salem library can take different forms depending on the affected areas and the level of infestation. For instance, taking protective measures can help prevent the infestation from spreading beyond areas already affected. Our SERVPRO teams can help protect contents or some sections of your property by setting up physical barriers, controlling moisture, or even packing out vulnerable items.

Mold remediation takes several processes, including:

  • Mold inspection
  • Mold removal
  • Black mold damage repairs

On carrying out inspection, our SERVPRO technicians establish how far the mold colonies spread throughout the property. The analysis also helps reveal the likely source of the problem, such as hidden leaks or improperly addressed water intrusions. Locating the source ensures that the protective measures taken have the intended impact. For instance, a pack-out cannot be effective if it relocates books to a room with high humidity levels.

Mold exhibits various signs, including the appearance of dark patches on contents and structural materials. A musty smell is also common even when mold is hidden. Remediation should start promptly on noticing any of these signs.

When growth is restricted to a section within the library, our SERVPRO technicians can clean surfaces with antimicrobials or perform controlled demolition to remove moldy materials. We can remove the materials at any time since we first erect containment barriers with plastic sheets and establish negative air pressure within the chamber to prevent the spread of debris to other sections of the library.

SERVPRO of Salem / Peabody / Marblehead provides timely mold remediation to save businesses from closure or high renovation costs. Call us at (978) 744-4545. We’re Faster To Any Size Disaster.

What Can Be Done About Storm Debris in a Peabody Basement?

8/5/2021 (Permalink)

SERVPRO logo/ storm Homeowners have to deal with many things which may include storm damage. SERVPRO is available 24/7 to assist with remediation services.

SERVPRO Crews are Experts at Mitigating Flood Damage in Peabody

Summer storms bring flooding that can wreak havoc and damage your home. When that happens, you need emergency services for water damage ASAP. SERVPRO is ready to help.

Dealing with Debris in Your Basement

When floods surge through Peabody homes, the flood damage carries debris, contaminated water, and silt. You can find everything from tree limbs to dead animals floating in the water. There are also contaminants such as bacteria and waste material. But our IICRC technicians know just what to do to remove the muck and mire. Flood restoration services include:

  • Utilizing trash pumps that can remove debris-filled water
  • Mucking out the mess with rakes and shovels
  • Employing other water extractors as needed
  • Spraying the area with EPA approved disinfectants
  • Properly disposing of all contaminated material
  • Drying the home with commercial air movers and dehumidifiers

Returning Your Basement to Pre-Loss Condition

Once the water, dirt, and debris get removed from your basement, we start a more precise cleanup. Certain things cannot get cleaned if they have contact with black water. This includes things such as mattresses, carpets, and upholstered furniture. We attempt to restore everything we can, as it is generally more cost-efficient than replacing items. Our services include:

  • Basement flooding cleanup
  • Water removal services
  • Sewage cleanup
  • Water damage remediation
  • Ceiling repairs from water damage

If you need assistance with flood damage, contact SERVPRO of Salem / Peabody / Marblehead. You can reach us at (978) 744-4545. We’re Faster to Any Size Disaster.

What Cleaning Products Are Used When Fire Strikes in Salem?

7/30/2021 (Permalink)

SERVPRO call now Call SERVPRO after you experience a fire incident, we have training in fire & smoke restoration, odor control, upholstery & fabric cleaning.

SERVPRO Uses Professional Cleaning Agents to Batter Fire Damage in Salem

Understanding the type of smoke residue and the material involved is crucial in determining the proper cleaning agent. SERVPRO uses professional cleaning products designed to be tough on soot.

Content Cleaning Products

When fire damage strikes a Salem business, it can shut down the business quickly. Business owners are not always responsible for the structure, but they need to salvage what content they can. SERVPRO uses top-of-the-line cleaning products to remove smoke residue. These include:

  •   Dry Cleaning Solvent – This is a petroleum-based product used in the Ultimate Dry Cleaning Machine. Drapes, curtains, and fabrics that have light soiling are typically what this product gets used on.
  •   Volatile Dry Solvents – This cleaning agent works well as a spotting agent. It evaporates quickly and leaves no residue. Excellent as a smoke residue remover. 
  •   Wood Oil Soaps – A mild detergent that is gentle on surfaces. Used for cleaning light soot on wood surfaces.
  •   Furniture Polishes – All-purpose wax polishes used on wood furniture. Cleans, polishes, and adds a protective coating of wax. 
  •   Carpet & Upholstery Cleaners – SERVPRO uses several shampoos, pretreatments, and fabric rinse to clean carpeting and upholstered items.

Getting You Back in Business

SERVPRO specializes in fire damage restoration that is thorough. We work hard to get your business operating again as quickly as possible. Services we offer include:

  • Smoke remediation
  • Fire and smoke damage restoration and cleanup
  • Water and fire damage restoration
  • Smoke damage services

 Contact SERVPRO of Salem / Peabody / Marblehead at (978) 744-4545  for more information.

Can Textiles with Water Damage in Salem be Cleaned?

7/22/2021 (Permalink)

SERVPRO vehicle SERVPRO has the equipment and skilled technicians to help get your home back in shape after a water mishap.

SERVPRO Uses Select Products as Part of Our Water Mitigation Service in Salem

Fabrics, upholstery, and carpets can become damaged when a water intrusion occurs. Understanding the different levels of clean ensures there are no misunderstandings when cleaning content. 

Three Different Levels of Clean

One person’s level of cleanliness is not the same as another’s.  SERVPRO techs get trained to understand the main levels of clean as part of water mitigation in Salem. This training helps customers to understand what is happening when the cleaning process takes place. If a couch is heavily soiled before water damage occurs, it will not look pristine when cleaned by our techs. Here are the definitions:

  • Sterile – A surface is considered sterile if it is free of soils and microorganisms. An example of a sterile area would be an operating room. While we do a thorough cleaning, it is almost impossible to create this situation in a home or business.
  •   Disinfected – When 99& of the soils and microorganisms get removed from a surface, it meets the criteria. Disinfecting can be achieved in certain circumstances, but there are cases where textiles must be disposed of properly. 
  •   Sanitary – This level of cleanliness gets defined by ensuring soil and microorganisms get removed to the point of health safety. Anything that remains is at an acceptable level. 

Our equipment and cleaning agents are the best in the industry. Sanitary is the minimum level we accept, and we always strive higher.  Contact SERVPRO of Salem / Peabody / Marblehead at (978) 744-4545 for more information.

How Can Basement Flooding Cleanup Get Underway for Peabody Homes?

7/5/2021 (Permalink)

lightning against dark sky When storms cause water to enter your basement, SERVPRO techs available to make it "Like it never even happened."

Fast Mitigation can Protect the Basement and Foundation of Peabody Homes After Flooding

Prompt flood mitigation is vital for Peabody homes. When the basement becomes damaged by intruding water, our team can offer fast water removal and drying options to help.

Floodwater Removal from Basement Floors

Because flood damage to Peabody homes can be devastating, immediate action is necessary to begin mitigating losses. Our SERVPRO professionals have several extraction devices to manage standing water and debris from the basement level. High-pressure pumps and truck-mount extractors have the power to pull water over considerable distances and heights to address basement standing water concerns.

Thorough Drying of Supports and Joists

Drying up the damage after a flooding incident is critical to preventing secondary effects like mold or multiplying contaminants and pathogenic threats. We strategically place our efficient drying equipment throughout this lower level and monitor the progress with moisture meters and infrared imagery. Some of the tools used in this venture include:

  • Air movers
  • Dehumidification equipment
  • Positive pressure systems
  • Portable heaters

Mold Prevention and Surface Cleaning Solutions

After flooding, elements in the basement can be met with residues and soils that can be harmful and destructive to underlying substrates. We prioritize surface cleaning to prevent situations where possible contaminants can multiply and spread in the house. Biocides and disinfectant cleaning products are a large part of our surface cleaning strategies for flooded basements.

As challenging as flooding can be, our SERVPRO of Salem / Peabody / Marblehead team can help. We are ready 24/7 at (978) 744-4545.