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Repairing Residential Water Damage in Salem

6/20/2022 (Permalink)

Water on a hardwood floor with the caption “how should you deal with water damage” What is the best way to deal with water damage cleanup and restoration? Call SERVPRO to protect your Salem home, "Like it never even happened."

SERVPRO Has a Salem-Based Water Restoration Team

Unwanted moisture can have a detrimental effect on your home. Water impact is typically caused by insufficient insulation, leaking or broken pipes, and malfunctioning drainage equipment. It can be a sudden event that catches a homeowner by surprise and requires immediate mitigation to reduce potential water damage.

SERVPRO offers water damage restoration services to Salem residents. Our technicians, having extensive experience, are trained to deliver expert assessment, emergency mitigation, and restoration services in this local area, which helps to ensure that our methods are proven in practice. The first action is to contact us on our twenty-four-hour emergency line. We can then process your claim- referred to as FNOL first notification of loss, and organize a call-out from a qualified restoration technician. Emergency mitigation immediately occurs when we arrive on site. It can include tasks such as draining the property of standing water or using truck-mounted water extractors to get rid of excess moisture soaking into carpets, pooling on floors, or flooding washrooms. Mitigation helps to reduce the number of losses to the structure of your home and helps to save your belongings.

Part of the Mitigation Procedure is Preventative

Liquid can raise the temperate climate inside your home, leading to stagnation, mold, and other microbial infestations. It is common for restoration technicians to bring in climate control monitoring and maintenance equipment. Thermal hygrometers measure the relative humidity of an environment, which should be maintained below 60% to reduce the risk of microbial growth. The humidity levels themselves are often controlled with the use of refrigerant dehumidification equipment which is deployed in the affected area. A wet property can need anywhere from five to thirty dehumidifiers to provide adequate climate control during the restoration period. We can run these from mainline electrics or portable generators. At the same time, each unit is connected using ground fault circuit interrupters to reduce the risk of an electrical spike and maintain electrical safety in wet parts of the property.

Dehumidification Equipment in Wet Properties

  • Low grain refrigerant (LRG) dehumidifiers are the industry standard for overall climate control during restoration.
  • Alternative equipment such as desiccant dehumidifiers can be used for specific tasks such as drying out furniture.
  • Sometimes natural ventilation- referred to as open-system drying- can be equally effective in maintaining a balanced humidity.

Drying a water damaged property can take a few days or several weeks, depending on the severity of the water intrusion event and the size of the property. Another crucial factor is how long moisture has been residing on the property. Long-term exposure to smoke can permanently damage materials such as drywall and belongings. Equally, liquid can migrate from one area of the home to another, leading to extensive damage to wall cavities or the subfloor. These assessments are made following the initial emergency mitigation procedure. We may use borescopes to check voids and nooks for potential damage. If water has migrated into cavities, it is vital to enact applied structural drying (ASD) to avoid secondary losses from mold and bacteria damage. ASD techniques often involve removing interior layers of a building assembly like floorboards and stud walls to dry out cavities. These can be replaced like-for-like with new materials before the end of service.

Applied Structural Drying Methods

  • Use a claw hammer and razor knife to detach stud wall sections, gypsum board, or drywall to dry cavities directly.
  • Drilling small holes beneath the baseboard of walls and adapting rapid air-moving equipment with a flex hose to push warm, dry air into the cavity.
  • Removing carpets, pads, or floorboards to access the subfloor and using extraction and drying equipment.

If your home suffers water damage, contact SERVPRO of Salem / Peabody / Marblehead for water damage restoration at (978) 744-4545.

Removing Fire Damage from Surfaces in Salem

6/20/2022 (Permalink)

fire damage gross in living room, fireplace Call the FRST fire and smoke damage restoration technicians from SERVPRO for Salem house fire cleaning and restoration.

SERVPRO Provides an Expert Fire Damage Restoration Service

When properties catch fire, one of the leading causes of damage is smoke-related. Combusting materials release toxins into the environment in the form of smoke. Hot smoke travels quickly from the source through the home, leaving behind thick, odorous residues on surfaces. Using a professional restoration service can help make these damages "Like it never even happened."

Homeowners with fire damage in Salem can reach out to SERVPRO to help rescue their structure and contents. You can carry out several tasks to reduce the impact of smoke on your home and belongings. Light vacuuming is a simple but effective way to remove light and dry soot from surfaces. The goal of eliminating these dry, unattached particles with a vacuum cleaner is to prevent them from gradually dropping onto floors and surfaces below. In areas with high foot traffic, loose soot can be driven into carpet fibers or floors, making restoration much more challenging and work-intensive.

Another simple mitigative procedure is to open windows which helps to disperse unpleasant odors naturally. Tackling smoke residues with household cleaning products is not recommended as there may be an adverse reaction that ultimately causes more harm than good.

Meeting the Cleanup Challenge

Our technicians are adept at dealing with the challenges of cleaning complex soot and smoke residues. Cleaning porous surfaces with smoke damage are perhaps the most challenging aspect of restoration. Material porosity absorbs smoke particles and cleaning agents. Unfinished woods, common in cabinet interiors, plasterboard, carpets, and acoustical tiles or masonry are all porous materials in the home. Generally, these materials require a dry-cleaning solution as the absorption of cleaning agents can lead to discoloration or, in some cases, deterioration of the material. One dry cleaning solvent we use is denatured alcohol which can be applied directly to unfinished wood surfaces and allows us to clean with a dry sponge without causing damage. Other materials such as plasterboard can be salvaged if the soot is not embedded into the gypsum.

Fire Damaged Porous Materials and How to Clean Them

  • Acoustical tiles that can soundproof walls are best cleaned using light peroxide to remove smoke residues. If embedded with soot, disposal is the required method of remediation.
  • Carpeted walls can absorb large amounts of moisture, especially if treated with a fire retardant. We identify the types of fiber and adhesive to determine the best cleaning action.
  • Concrete and masonry have a sliding scale of cleaning actions that increase aggressive and agitative methods.

If the ignition source is furnace-related (puff-back), it is common to find that the masonry surrounding the surface is damaged. Mortar, bricks, marble, and cinder block are common types of masonry found in the home. If dry cleaning with sponges is not possible, we may resort to an alkaline cleaning agent alongside water to remove soot, then rinse the surface with pressure washers or hoses. Since water and alkaline cleaners can discolor masonry, it is vital to pre-test these methods on an inconspicuous part of the material before applying them to the entire surface. Using solvents on surfaces also requires dwell time and correct mixing of solvents to ensure the best results.

Aggressive Cleaning Methods for Masonry

  • For stone and brickwork, high acidic solvents can help remove smoke damage.
  • Avoid using acids on polished marble or porcelain as they may corrode finishes.
  • Abrasion blasting is the most aggressive action that changes the material's surface. Dry ice pellets offer the most practical non-moisture abrasion method. This can be damaging in itself if the material has historical value.

Property fire damages can become permanent without professional intervention. Contact SERVPRO of Salem / Peabody / Marblehead for fire damage restoration at (978) 744-4545.

Salem Residents Use Professional Mold Damage Remediation

6/20/2022 (Permalink)

mold containment area with poly sheeting Our SERVPRO AMRT technicians contain the mold infested area of your Salem home to prevent cross-contamination. Call us to get it done right.

Mold Removal Technicians from SERVPRO Can Help

Microscopic organisms are a normal part of a home environment. However, the tiny seed-like spores can increase under the right conditions and become a problem for homeowners. Microbial infestation in the home causes unpleasant odors and damages materials and belongings. SERVPRO is a licensed remediation service that can help restore your property and mitigate an infestation.

Remediation of mold damage in Salem is best left to the professionals. There are hundreds of different strains of fungi, with each one having unique characteristics, and posing unique challenges, for restoration. Our technicians are extensively trained in identifying different types of fungi and implementing remediation practices.

At SERVPRO, we do not use laboratory testing for microbial infestations as these can often be time-consuming and expensive. A visual inspection of the property using an array of measuring equipment is more than sufficient to perform remediation. We recommend that homeowners who notice the common symptoms of microbial infestation- malodor, discoloration, and dampness- initiate a remediation team immediately. You can contact our twenty-four-emergency helpline and provide a loss notification. We can dispatch AMRT-applied microbial remediation technicians typically within four hours of the initial call.

When there is a microbial infestation in the home, it is crucial to avoid disturbing colonies as much as possible. Reduce foot traffic in the area suspected of infestation, and do not brush mold stains. This non-action prevents spores from becoming airborne and spreading to other home areas. We always establish proper containment protocols before agitating or aggressive action on infestations. Some of our methods for removing the infestation from materials are chemical agents, physical agitation, and the use of machinery. When a property shows severe infestation, our team generally resorts to mechanical equipment. These include rotational machines, sanders, and pressurized blasting equipment that rely on abrasive action to remove colonies. The last resort is a controlled demolition of the non-salvageable materials. SERVPRO techs bag and dispose of the infested materials according to local codes and EPA guidelines.

Steps to Prevent the Spread of Spores

  • Trying to avoid entering rooms with clear signs of an infestation is vital to preventing the spread of a microbial infestation.
  • Physical barriers such as 6-mil polyethylene sheeting, which is entirely non-porous, can block airborne spores.
  • Careful organization and management of space, including decontamination rooms, are equally vital to cleaning microbes.

The fungi require water to grow. It stands to reason then that most microbial infestations result from an underlying moisture issue. Moisture issues can originate from ineffective vapor barriers in the home. Crawlspaces are a specific area where microbes can proliferate rapidly. We offer additional services such as installing vapor barriers in crawlspaces to help prevent recurring microbial growth issues and correct moisture problems. Vapor damage is caused by evaporating moisture from underneath a home that can become wet due to rainwater or groundwater. We seal the interior with waterproof materials to stop evaporating moisture from condensation on organic materials such as the subfloor. Sometimes we can install or inspect sump pumps that help move standing water from underneath the home into a nearby drainage duct. We call this service encapsulation.

Preventative Measures for Infestations

  • Pumping equipment to move water out of the home is essential for properties with crawlspaces in high rainfall areas.
  • Maintenance and cleaning of gutters, as well as appropriate pipe insulation, can help to stem the growth of microbes.
  • Replacing insulation inside wall cavities or adding insulation to poorly insulated spaces, such as garages, is also helpful in the fight against infestation.

If you suspect a microbial infestation, contact SERVPRO of Salem / Peabody / Marblehead for mold remediation at (978) 744-4545.

Commercial Restaurant Fire Restoration in Salem

6/18/2022 (Permalink)

flames in a commercial kitchen When your commercial kitchen in Salem gets "overheated", call SERVPRO for fire damage cleanup and restoration.

Salem Restaurant Owners Look to SERVPRO for Fire Restoration

Commercial restoration for restaurant fire damage is often unique because operations may not be able to continue until everything is cleaned and repaired. For restaurants, bakeries, and commercial kitchens, codes and regulations require thorough fire damage cleanup and disinfection wherever food prep and serving are concerned. SERVPRO understands best practices for handling commercial fire damage at restaurants, offering Salem business owners the best when it comes to industry practices.

Each day your restaurant is closed for fire restoration in Salem, you lose money. This is why SERVPRO mobilizes quickly and formulates a tailored plan for cleanup and repair to get you up and running quickly.

Our commercial fire damage restoration process includes:

  • Inspection and assessment of the restaurant interior and structure
  • Determination of what needs repair/cleaning and what must get disposed
  • Addressing moisture, water, or chemicals used for dousing the flames
  • Electrical contractors to assess all fixtures and wiring to ensure safety and functionality
  • Debris removal, reconstruction, and odor control services

Fire damage to a restaurant calls for immense cleaning to handle soot and ash while addressing pungent odors. SERVPRO has specialized cleaning agents to thoroughly clean countertops, shelving units, ceilings, appliances, walls, kitchen range exhaust hoods, etc.

It is essential to know that all kitchen equipment and appliances that suffered damage from the fire might need replacing. Many times, the replacement cost could be less than what it takes to repair it. SERVPRO has working relationships with trusted area specialists to assess your equipment to determine what avenue will be best for your unique situation.

SERVPRO of Salem/Peabody/Marblehead is here to ensure your commercial fire restoration goes as smoothly as possible. This includes working as your insurance liaison and taking time to make sure all your documentation is for your commercial fire insurance claim. Request help online or call us at (978) 744-4545.

Reducing Costs with Flood Damage Restoration in Salem

6/18/2022 (Permalink)

raining from the ceiling, man reading paper When stormwater rains into your Salem home, SERVPRO is Here to Help.

SERVPRO Handles Flood Damage in Salem Quickly and Efficiently

As a homeowner, it is smart to always have a checklist of things to remember or keep in mind in any emergency. Whether or not you live in a flood zone, preparation is critical should any Salem storms roll through and leave you with interior flooding. SERVPRO wants all area residents to be prepared and know how to get in touch with us for fast, reliable water removal services. Not only are we available 24/7, but We’re Faster to Any Size Disaster.

Flooding impacts countless US homeowners each year, leading to billions in damage. Should your Salem home have flood damage after a storm, remember that time is of the essence. SERVPRO works quickly to address toxic floodwaters, reduce mold growth, and save your valuable items inside the home.

These are some things to remember if your property takes on floodwater:

  • Wood and porous items like furnishings, rugs, and walls can take on water when submerged in floodwater.
  • Even when cleaning is performed top to bottom, moving too quickly and leaving behind moisture increases the risks of pests, continued deterioration, and black mold growth.
  • Most exterior flood water from a storm entering your home brings pesticides, vermin, feces, and other hazards, so it is best to let skilled restoration technicians tackle the cleanup.

SERVPRO comes prepared

If you have a leaking roof from storms or broken windows, our tarping and board-up services help protect your interior as the rest of your restoration takes place. Our crew also brings generators if they are needed should your power be out. We carefully assess all possible hazards and look at structural integrity to determine how to proceed. Once we have a plan, we begin water removal services, drying, and look for hidden moisture using:

  • Borescopes
  • Thermal imaging technology
  • Moisture meters, sensors, and detectors

We ensure impacted areas of your home are dry and disinfected so there is no lingering trace of storm flood damage. Call SERVPRO of Salem/Peabody/Marblehead when you require assistance at (978) 744-4545.

Tackling Mold Remediation in Salem Businesses Requires Help

6/11/2022 (Permalink)

Hazard contamination barrier. Commercial mold remediation is no easy task. Call the professionals at SERVPRO for fast and immediate service.

SERVPRO Supports Businesses and Commercial Establishments with Advanced Mold Remediation Services

Mold happens in commercial settings in Salem, just as it would in a home. Mold spores exist naturally in our environment and spread quickly when the conditions are right. Excessively humid and dark spots are especially suitable for mold growth, so keeping your business clean and in good repair is the first line of defense against mold growth in your place of business. However, even the most careful business owners can run into a situation in which mold spreads over goods being sold and in furniture.

For mold remediation in your Salem store, call SERVPRO and look no further. Our staff is aware of the dangers of having mold grow uncontrollably in your business and takes every precaution to thwart its spread and prevent further contamination. With this goal in mind, our staff arrives shortly after your call wearing personal protective equipment to conduct a thorough assessment of where mold lives in your business. With data in hand, we develop a strategy focusing on mold remediation and minimal losses of time and resources for you. Our professionalism shines through from the minute we walk through your door, properly identified and ready to document each step we take.

Among the primary challenges our SERVPRO team encounters when we enter a commercial setting with mold is when mold spreads. Most of the time, it happens because mold has been spreading for a while before the business owner takes action. We encourage all entrepreneurs to be aware of mold growth and call us as soon as you suspect it. Even if it seems like a small colony, it can quickly escalate to a widespread problem. Some of the telltale signs of mold include the following-

  • A musty smell, particularly in darker places or wherever water or pipes are present
  • A visible patch of mold or discoloration in ceilings, close to windows, or on walls
  • An increase in humidity thanks to a burst pipe or leaky faucet

SERVPRO of Salem/ Peabody/ Marblehead is here to help when mold becomes your enemy. Call us at (978) 744-4545 and trust us for the removal, disinfection, and treatment of your business. 

Priorities in Flood Damage Restoration of a Home in Peabody

5/30/2022 (Permalink)

Man in yellow boots standing in flood Storm and flood damage restoration is no DIY project. Call SERVPRO for the expert service needed for your home.

SERVPRO Guides Peabody Homeowners Facing Flood Damage

A storm in Peabody can cause water damage and leave the homeowner in need of professional services. The priority when a home is affected should always be the safety of all, including moving out your family and pets until the safety of the house is verified. Following the initial reaction to the disaster, establishing priorities may be a little more complicated. If stormwater, with its pollutants and debris, makes its way into your home, time is not on your side. It would be best if you moved as quickly as possible to prevent significant secondary damage, and only a certified team of experts can guide you through the process.

Certified flood damage technicians in Peabody are readily available when you call SERVPRO. Our team is an expert in the water damage remediation and restoration field, and we take a multi-pronged approach to restoring your home and minimizing your loss. Thanks to our industry-grade equipment and expertise, we can simultaneously take steps to repair and restore while discarding unsalvageable items and addressing lingering odors. Through the process, we communicate with you continuously so you always know and understand what is happening and the sequence of events that will lead to your home’s complete restoration.

Sometimes our SERVPRO clients are surprised by the depth of the services we provide. Aside from water extraction and drying, you can count on us for the following-

  • Disinfection and application of anti-microbial solutions
  • Drywall repair
  • Controlled demolition and move-out services as needed

At SERVPRO of Salem/ Peabody/ Marblehead, excellent customer service joins industry expertise and advanced tools to provide the latest in water damage remediation. Call us at (978) 744-4545 and let us leave your home “Like it never even happened.”

Finding Fire Restoration Services for Your Business in Salem is Easy

5/23/2022 (Permalink)

SERVPRO fleet ready for the job ahead of them Commercial fire damage restoration is a job for SERVPRO. We will be on-site within 4 hours of the initial call.

SERVPRO Specializes in Fire and Smoke Damage Remediation for Commercial Establishments in Salem

Having a strategic plan for your business in Salem is crucial to its success. Most entrepreneurs work diligently in creating contingency plans for adverse situations, from supply chain disruptions to lack of inventory to emerging competition. Your safety plan probably includes exit strategies in case of fire and natural disasters. Recognizing that an adverse event, such as a fire, can be a breaking point for an otherwise successful business is the first step in preparing for disaster. Incorporating a reputable team of restoration technicians into the plan is just as important.

In Salem, your fire restoration team is a phone call away. At SERVPRO, we understand how your business, be it a food outlet, retail shop, or office setting, is susceptible to the aftermath of a fire breaking out within its wall. A simple accident in the breakroom or an electrical issue can cause the unimaginable, allowing ashes, soot, and smoke to travel and settle upon fixtures and inventory.

In many cases, an efficient water sprinkler system also causes significant water damage to the business, leaving items in disrepair and rapidly affecting your bottom line. Business owners with fire damage feel protected by their insurance policy, as they should. But acting quickly and getting a team to kick off the cleanup process is just as important. When you call our 24/7 hotline, our SERVPRO staff arrives with specialized equipment and expert knowledge to develop a plan tailored to your needs. Some of the advantages of calling our certified technicians include:

  • Access to the latest equipment in the fire damage restoration industry
  • Coordination and assistance in filing insurance claims and performing repairs
  • Availability of move-out services to preserve salvageable items and remove them from harm’s way as the restoration process takes place

SERVPRO of Salem/ Peabody/ Marblehead is at your side when your business suffers fire damage. Call us at (978) 744-4545 and let us work until your space feels “Like it never even happened.”

Why Expert Mold Damage Remediation Is More Effective in Malden

5/23/2022 (Permalink)

SERVPRO truck at house parked, mold damage When our SERVPRO Green Fleet service vehicle is parked in your Malden home's driveway--You know that mold damage ends, "Like it never even happened."

Skilled Mold Remediation with SERVPRO in Malden Generates Reliable Results

Before you know it, a black mold infestation can turn into a significant issue within any Malden home or business. Mold growth may begin due to various causes, including a leaking roof from storms, failed water removal services, plumbing issues like burst pipes, and more. Should you suspect, mold or mildew growing inside your property, calling in the help of skilled professionals for a thorough assessment is the best way to get started. SERVPRO is locally-owned and operated, and we are quick to arrive so that you can get on track for a cleaner, disinfected home or business. We’re Faster To Any Size Disaster.

Why not go DIY for mold damage in Malden?

Hiring trained, experienced professionals are the best course of action. One is that DIY alone could worsen the problem or not provide expected results. These are a few essential things to remember when it comes to mold remediation:

  • Microscopic mold spores are everywhere, and there are countless types of mold in our environment.
  • Given the right temperature, a rise in moisture levels, and an organic food source like wood, paper, drywall, etc., mold can thrive and colonize.
  • Proper mitigation and mold cleanup are imperative, or they could damage your building, contents, and critical structural elements.

Be wary when you hear claims for mold removal

Any product or company offering total mold removal is offering false claims. While you can ensure safe, effective cleaning on surfaces and belongings to remove mold colonies, complete eradication is impossible. It is better to have skilled technicians like our IICRC-certified crew at SERVPRO to tackle the job. We not only come in for thorough cleaning and deodorization, but we also pinpoint the root cause. Fixing the cause of the moisture issue is imperative because failing to do so means that the mold can come right back.

SERVPRO provides proven methods and industrial-grade equipment

We arrive at your property with a full selection of EPA-registered antimicrobials, cleaning solutions, and advanced equipment with any mold cleanup call we receive. We determine and monitor all moisture levels, both surface level and sub-surface. Our team works on a detailed mold remediation plan that includes moisture extraction, mold contamination cleanup, and drying. Some of the steps that we follow include:

  • A thorough assessment of your mold development. This scoping involves containing the spores to keep them from moving into unaffected areas of your Malden property with the help of negative pressure and poly sheeting.
  • Humidity control measures help us to halt mold growth. This effort may get done using water extraction with strategically placed dehumidifiers and drying equipment.
  • After the mold impact zone gets dried, our team starts cleanup efforts with the help of vacuums and air scrubbers with HEPA filtration to capture tiny particles.
  • Each surface then gets detailed cleaning with antimicrobials and disinfectants to eliminate musty odor development and the possibility of future mold growth.

What happens to building materials that are mold damaged?

If the mold damage or moisture saturation is severe, we may have to perform controlled demolition to remove and replace some materials. Whatever we deem unsalvageable gets extracted and then disposed of according to local guidelines. This may include carpeting, drywall, trim, flooring, and contents that became fully infested with mold. Trusted area contractors and vendors carry all the work for a finishing touch, “Like it never even happened.”

Mold damage cleanup and restoration are services we do best at SERVPRO of Malden/Melrose. Call us at (781) 665-6396 to mobilize a crew to your door when you need it.

SERVPRO Provides Water Damage Restoration Services in Peabody

5/6/2022 (Permalink)

SERVPRO here to help sign Water damage restoration is no DIY project. SERVPRO IICRC certified technicians have the equipment and experience for ever size disaster.

Need Water Damage Restoration and Repair – Call SERVPRO

Water leaks from broken plumbing can spread a significant amount of water around your home in Peabody in minutes. Water seeping out from inside bathroom cupboards or inside a wall spreads across floors and often into the room located immediately below. The flooring material is damaged, and the ceiling tiles or drywall are also damaged.

SERVPRO provides water damage restoration services in Peabody and the surrounding area. Our water recovery teams can be onsite less than four hours from your call. Homeowners should immediately shut the water source off and mop up as much water as possible to help prevent further damage. Once our team is onsite, we deploy water extractors to remove water from carpets, hardwood floors, and inside walls or ceilings.

We also deploy air movers and dehumidifiers to remove the remaining moisture and dry the interior of your home. Our fast deployment and action can minimize much of the secondary damage caused by water and high moisture levels left in place for extended periods. Secondary damage such as swelling hardwood floors and cabinetry can be prevented. Even mold colonies can be prevented by actively reducing high moisture levels in the first twenty-four hours after a leak.

SERVPRO water removal teams pride themselves on preventing secondary damage. We also offer repair and restoration services to assist in repairing damaged drywall, flooring, and cabinets. Check with our building services team for a full list of the repair services we provide to our clients. Our water damage restoration services include:

  • Water clean up
  • Ceiling repairs from water damage
  • Water removal services
  • Water damage repairs

Call the water damage repair & restoration specialists at SERVPRO of Salem / Peabody / Marblehead and nearby areas for storm damage restoration assistance. We can help 24/7. Call (978) 744-4545.