Recent Posts

Different Types of Storm Damage

3/17/2019 (Permalink)

Storm Damage Different Types of Storm Damage Storms can impact your home in different ways

Wind Damage Restoration

Hurricane damage sometimes includes severe wind damage. Roof damage in this situation may range from a missing roof, to harsh winds and rains shearing away asphalt tiles. Roof repair of obvious defects usually ensues in the wake of hurricane damage and storm remediation. Correcting roof damage may challenge homeowners after a disaster, since a roof leak may not appear obvious.

How can a roof leak and roof damage escape easy detection in this situation? Wind damage may loosen flashing, eventually causing another roof leak weeks after the storm. Even a subtle roof leak of this nature can produce damp, moldy conditions inside the home. Obtaining fast roof repair may prevent long term interior damage. A wind damage home restoration expert may assist clients in receiving comprehensive roof assessments and roof repair services when hurricane damage afflicts an area. Their expertise helps property owners address storm damage and roof damage more effectively.

Flooding And Recovery

Flood water frequently poses a risk in coastal areas. Yet heavy rains may cause river flooding miles inland also. If the surrounding terrain cannot absorb ground water, runoff contributes to flood water. Even residents of mountainous areas sometimes sustain varying degrees of flood damage if frozen pipes rupture. Flood pump failures contribute to basement flooding and contaminated ground water in some locations, too.

Flooding may disrupt municipal water systems. Experts need to assess ground water and evaluate the condition of pipes following flood damage. Hiring a storm restoration firm may allow you to begin your cleanup process even before water restoration occurs. (Cleaning before water restoration often proves essential yet challenging.) By relying upon a trained specialist, you'll usually obtain faster storm remediation. These experts may suggest ways to help mitigate flood water damage in the future, for instance, by requesting backup flood pump installation.

The storm experts at SERVPRO of Salem/Peabody/Marblehead are here to help 24 hours a day and 7 days a week!  Call us at 978.744.4545

Preparing for a Winter Storm

3/15/2019 (Permalink)

Storm Damage Preparing for a Winter Storm Be prepared for winter storms in Essex County!

Now that it is winter in Massachusetts, we must remember how to prepare for a winter storm. All winter long we get warnings of impending snow. Whether we enjoy the winter season or not, we must be ready at any time for a large amount of snow fall, ice storms, or well below freezing weather.  At SERVPRO of Salem/Peabody/Marblehead we are ready 24 hours a day and 7 days a week!

As for any type of impending storm it is suggested to have enough food and water for everyone who lives in the home to last at least three days. The recommended amount of water per person is 3 gallons. The food should be food that doesn’t need to be cooked or refrigerated. It is also suggested that you have a radio that runs on batteries so you can get updates on what is happening even if the power goes out. Additionally, extra batteries, flashlights and candles should be on hand. If you have a fire place, ensure that the chimney has been cleaned and inspected and that you have wood available. A fireplace, kerosene heaters can be used as alternative heat sources.

There are specific things that can be done right before a winter storm hits. You should fill your gas tank to ensure you have enough gas should you get stuck while traveling. Put blankets and additional winter gear in your car. If possible, you should avoid driving during a winter storm. This will lessen the traffic on the roads and the chance of getting stuck or in an accident.

Check your shovels and snow rakes and put them somewhere that is easily assessable. It is important to keep a shoveled path into your home. Should an emergency arise where emergency responders need to come to the home, it’s important for them to have easy access. Spraying your shovel with WD-40 will stop the snow from sticking to your shovel.

 Make sure your cell phones and other electronics are charged and ready for use.

During the storm, should temperatures dip below freezing you should turn all faucets in your home on so they are slowly dripping. This will help keep pipes from freezing, which could save you in the long run from having to clean up water damage. Leaving the cabinet doors open will help your pipes stay warmer. Wrapping towels or newspaper around your pipes to help insulate them should you lose the ability to heat your home.

Should you suffer any damage during a winter storm please call SERVPRO of Salem/Peabody/Marblehead at 978.744.4545.  We are here to help!

Fire Damage Restoration Tips

3/14/2019 (Permalink)

Fire Damage Fire Damage Restoration Tips Call the experts at SERVPRO of Salem/Peabody/Marblehead for your fire loss

We’re not going to kid you. Fire damage restoration is tough work. People call SERVPRO of Salem/Peabody/Marblehead frequently to ask for advice on how to clean up after a fire.  Here are seven of the best tips we give people who ask about fire damage restoration.

Most people can put these tips into practice. But remember that fire damage restoration takes time, work, and skill. Realistically consider whether you want to try these ideas on your own or whether you’d be better off hiring highly trained restoration specialists who will guarantee their work.

  1. Remove Smoke Damage

With any fire you’ll have a degree of smoke damage to your walls, wall paper, and paint. If the smoke damage is not too serious, you should be able to scrub it clean with detergents and bleach. Soot from smoke damage is greasy stuff, so always try to dust as much of it off from a surface before trying to scrub the surface clean. Often, you’ll want to repaint, but make sure all surfaces are clean and dry before you paint.

  1. Limit Activity & Other Simple Fire Damage Restoration Steps

Until your house is restored, limit your activity and movement in the house. This helps prevent soot particles from being embedded into upholstery and carpets. Keep people’s hands clean so you don’t further soil upholstery, walls, and woodwork. Protect your things by placing clean towels or old linens on rugs, upholstery, and carpet traffic areas. Before you clean know the best cleaning method for that particular cleaning job (one example: Clean and protect chrome with a light coating of petroleum jelly or oil.) Wash both sides of the leaves on your houseplants. Change your HVAC filter and tape double layers of cheesecloth over air registers.

Call SERVPRO of Salem/Peabody/Marblehead for Cleanup and Restoration. Call (978) 744-4545.

  1. Get Rid of Mold & Mildew

Firefighters are great. They save many a live and many a home. But they do introduce mold and mildew into houses when they must use water to extinguish the fire. SERVPRO of Salem/Peabody/Marblehead highly recommends you hire fire damage restoration professionals to deal with mold and mildew. Mold and mildew can cause serious health problems. It’s difficult for a nonprofessional to know for certain if he’s clean up all the areas affected by the mold and mildew. And mold and mildew can contaminate your furniture, carpets, clothing, mattresses, walls, and vents. The best thing you can do immediately is to air out every room and clean out all vents and filters.

  1. Replace Carpets. Clean And Dry Your Floors

Your floors and carpets end up absorbing the worst of the damage from all the water used to put out a fire. In almost every case, SERVPRO of Salem/Peabody/Marblehead recommends that you pull up any carpets that have water damage and replace them. Water can also seep underneath vinyl flooring and into the cracks in hardwood. You must address this. If you have experience with flooring, you can lift it up and clean under it. But you may want to call a professional fire damage restoration company to assist you.

  1. Avoid Smearing Soot Into Clothing

Cleaning smoke damage from clothing is one of the biggest jobs you’ll have after a fire. Make sure you don’t smear the greasy soot into the clothing or just throw the smoky clothes into the wash. Often times dry cleaning is the best bet, and you should ask around local dry cleaners to see if any have experience with post-fire laundry. Removing smoke odor is another issue and we’ve covered it in another blog post.

Call SERVPRO of Salem/Peabody/Marblehead for Cleanup and Restoration. Call (978) 744-4545.

  1. Scrub, Soak, And Cleaning Dishes

Dishes are also important items to clean thoroughly after a fire because they will be in contact with your food. Scrub all dishes well, let them soak in a solution of bleach and water (2 tablespoons of bleach per gallon) for at least 20 minutes and scrub some more for safety. When in doubt, if a dish, pot, or pan won’t come clean, cut your losses and throw it out – especially rubber or wooden dishes that absorb smoke.

Help Is Here

The team at SERVPRO of Salem/Peabody/Marblehead also has specialized training and experience in fire restoration services, natural disaster prevention, water damage, chemical cleanup, and natural disaster cleanup. Call SERVPRO of Salem/Peabody/Marblehead (978.744.4545) anytime.

The Hidden Damage of a Fire Loss

3/13/2019 (Permalink)

Fire Damage The Hidden Damage of a Fire Loss A fire can lead to soot, water and mold damage

There’s more to fire damage than meets the eye. Fire can also cause hidden damages that may not be as easily visible. The two main culprits: smoke/soot damage and water damage. Knowing about these additional impacts on your property, and how to properly take care of them, helps ensure you’re reimbursed appropriately for your claim.

Smoke/Soot Damage

Smoke/soot damage is one of the primary hidden damages of the fire loss. Here are some things to look for to determine whether you have smoke damage:

  • Stained fabric and upholstery
  • Paint discoloration.
  • Rust, pitting and corrosion of piping, jewelry and other metal objects
  • Strong odor
  • Flooring damage

You need to take care of smoke and soot damage, and pronto! This is not the time for a DIY fix in an attempt to save a few bucks on your home’s restoration after a fire. 

Failure to properly deal with smoke/soot damage can cause long-term issues for your health as well as your property. Exposure to smoke/soot during fire restoration can occur via the skin and eyes, inhalation and ingestion. Because airborne soot particulate is invisible, you may unknowingly be affected. Once soot enters your bloodstream, it can cause respiratory issues, shortness of breath, bronchitis, asthma, stroke, heart attack, cancer, and even premature death. In infants, even short-term exposure to soot has been shown to have lifelong health consequences.

Because it can linger on surfaces and get inside of your electronics, appliances and other property, soot is usually a significant contributor to property damage after a fire. Plus the longer it remains, the harder it is to remove. Calling SERVPRO of Salem/Peabody/Marblehead ensures that this soot will be cleaned up properly and professionally!

Water Damage

Before dealing with the fire damage created by smoke/soot, you must first deal with the water damage. Although it’s a relief when firefighters put out the fire, pouring all that water on the flames results in water damage that can cause significant structural issues, damage to your electronic devices, appliances, furniture and important documents and, if not remedied quickly, hazardous mold growth.

Black mold can release dangerous spores into the air that can cause nausea, headaches and severe respiratory problems especially susceptible for children, the elderly and people with deficient immune systems. Pets can also be susceptible to health problems associated with the proliferation of black mold.

It’s important to take care of water damage as soon as possible so (1) you can get on with the rest of the resulting damage, and (2) to ensure hazardous mold does not grow in your property and negatively impact the health of you and your family. This is something affected homeowners cannot realistically be expected to do on their own. The only real viable solution to the dangerous effects of water damage is to call the professionals at SERVPRO of Salem/Peabody/Marblehead at 978.744.4545!

Does Homeowner's Insurance Cover Mold Damage?

3/12/2019 (Permalink)

Mold Remediation Does Homeowner's Insurance Cover Mold Damage? Mold found in an Essex County home

Some homeowner’s insurance does cover mold. However, the mold covered under insurance must fall under covered peril. The language of your policy includes the conditions qualifying for a covered peril. 

Keep in mind, insurance companies limit the amount of coverage they offer so that additional coverage may cost a lot more. Again, it all depends on your insurance policy stipulations. There are also different types of claims to consider depending on your status as an owner with tenants or the owner or renting party.

First Party Coverage Claims

When you have mold in your home and make a claim with your insurance company, it’s known as a first-party property claim. You must be the policyholder to receive insurance coverage for the claim.

Third Party Coverage Claims

If you rent a home or apartment and your tenants file an insurance claim for mold, this falls under the third-party claim.

Tips for Dealing with Mold Damage

Whether insurance covers the mold in your home, you must address it as soon as possible. Allowing it to grow can lead to health problems, such as respiratory issues, throat irritation, and others. Mold thrives in moist areas. If your home has vulnerabilities to water leaks, you must address the incident within two days. Doing so can mitigate some of the health risks and property damage brought on by mold.

Other Tips for Handling Mold

The best way to handle mold is to prevent its growth at the onset. You can limit mold growth by doing the following:

  • Use air humidifiers and air conditioners to keep air moisture between 30 percent and 60 percent
  • Do not place carpets or rugs in damp areas such as basements
  • Fix small leaks immediately
  • Inspect faucet fixtures and nozzles under sinks and toilets to check for leaks

There are several measures you can take to decrease the chances of mold growth. It is especially important in humid states where moisture collects easily in different parts of the home.

Do you need more information about dealing with mold damage or mold remediation? Our trained mold specialists at SERVPRO of Salem/Peabody/Marblehead offer 24-hour emergency services. Using the most advanced technology, our team keeps the mold from spreading any further damage.   Call us today at 978.744.4545

Tips for Commercial Water Loss

3/7/2019 (Permalink)

If you find yourself in a commercial disaster the first thing you should do is call SERVPRO of Salem/Peabody/Marblehead.  We can dispatch an experienced team right away and we will make sure our help arrives quickly!

Tips until SERVPRO arrives:

  • Shut off the water source if identified.
  • Place aluminum foil or wood block under furniture legs.
  • Call your insurance company
  • DO NOT use regular vacuum to remove water

When we arrive we will do a very thorough dry out and complete your job in a timely manner. We have the most advanced equipment and practice the science of drying according to IICRC standards.

Call SERVPRO of Salem/Peabody/Marblehead today at 978.744.4545 and we will be there 24 hours a day, 7 days a week, 365 days per year!

How Mold Can Affect Your Health

3/6/2019 (Permalink)

Mold Remediation How Mold Can Affect Your Health Keep your home healthy and free from mold!

Chronic inflammatory response syndrome (CIRS) is a serious, multi-symptom illness that negatively impacts more than one system in the body. Most often is it caused by exposure to harmful biotoxins or neurotoxins in our environment. These toxins may be caused by:

  • Mold in the home.
  • Pfiesteria – Microscopic organism that produces toxins known to cause large fish kills.
  • Cyanobacteria – Commonly found in lakes and rivers.
  • Lyme disease – Transmitted by tick bites.
  • Poisonous spider bites.
  • Ciguatera – A toxin affecting reef fish that are often consumed by humans.

The effects of this inflammatory syndrome vary depending on the person and their experience. However, the respiratory, neurological, psychological, and gastrointestinal symptoms can be life-changing, no matter the source, which is why it is essential to know the signs and see your doctor if you think you have it. Remember, mold allergies are not the same as mold illness, so it is critical to determine the reason for your symptoms. If you recently had flooding in your home or the interior of your household has been humid, you will also want to determine if your symptoms of CIRS are being caused by exposure to mold in your home.

Characteristics of CIRS From Mold Exposure

It is important to know that the effects of chronic inflammatory response syndrome from mold exposure will present itself differently than if it was caused by something else, such as a spider bite, a burn or lyme disease. In fact, when a person develops this syndrome due to mold exposure specifically, they will usually experience some of these symptoms, in addition to those mentioned above: 

  • Headache
  • Sinus congestion
  • Sore throat
  • Nosebleeds 
  • Itchy eyes 
  • Cough 
  • Flu symptoms 
  • Wheezing
  • Stomach ache 

These symptoms are also typical signs of illnesses like influenza, indoor and outdoor allergies, and the common cold, so it is important to see your physician if you have them. 

Checking Your Home for Signs of Mold

No matter the cause, chronic inflammatory response syndrome is a severe illness with lasting consequences. In many cases, it does develop as a result of toxic mold exposure, which is why it is important to have your home checked if you or your doctor think mold may be causing your symptoms. A professional mold inspection completed by an experienced technician will determine if mold is present, and they will let you know what needs to be done to safely remove it. 

SERVPRO of Salem/Peabody/Marblehead is staffed with experienced experts that come to your home for a mold consultation.   Call us today at 978.744.4545

Water Loss in Your Business

3/6/2019 (Permalink)

Commercial Water Loss in Your Business Toilet backup causes major water damage in this warehouse

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed. 

Our SERVPRO Representative will ask several questions: 

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)? 

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Salem/Peabody/Marblehead arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline

Within Minutes:

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

For help restoring your commercial space after a water loss, call SERVPRO of Salem/Peabody/Marblehead at (978) 744-4545. We’ll make it “Like it never even happened.”

Does Your Salem, Peabody or Marblehead Home Have A Mold Problem?

3/3/2019 (Permalink)

Mold Remediation Does Your Salem, Peabody or Marblehead Home Have A Mold Problem? Mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 978.744.4545

Wildfire Damage Event

3/3/2019 (Permalink)

Fire Damage Wildfire Damage Event SERVPRO of Salem/Peabody/Marblehead provides fire, soot and water damage restoration service in Essex County

The  wildfires in Southern California were devastating blazes that burned at least 96,000 acres in the Ventura area and 116,000 acres in Los Angeles County. Evacuations closed hundreds of schools and forced 200,000 people to seek safety. 

Our thoughts are with those who may have been put in harms’ way during this event. In many cases, a fire can result in a total loss for a home or business, but in others it may be a partial loss, or can result in mild smoke damage. If your home or business is affected by a fire, SERVPRO of Salem/Peabody/Marblehead is Here to Help®. 

About SERVPRO of Salem/Peabody/ Marblehead

SERVPRO of Salem/Peabody/Marblehead specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Fire or Soot Damage? Call Us Today – We’re Ready To Help  978.744.4545