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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Preventing Loss After Water Damage in Salem Homes

2/16/2022 (Permalink)

Floor and Wall Behind Appliance When your appliances leak water call the professionals at your local SERVPRO of Salem / Peabody / Marblehead.

Emergency Services and Water Mitigation Help Protect Salem Homes From Greater Harm

Many mitigation services can help after water loss events. We quickly mobilize to ensure that these actions can get underway as soon as possible, which focuses on the need to protect the property, its contents, and its occupants. Preventing greater harm to the structure involves several steps happening as soon as our team first arrives that makes other practices of the restoration process more efficient, such as:

  • Drying
  • Content management
  • Surface cleaning

Repairing the Damaged Utility

Water mitigation in Salem homes is a necessity during a damage incident. When vulnerabilities exist to the plumbing system or appliances, these conditions must be corrected before cleanup and restoration get underway. We have a general contractor license to help with a variety of construction and repair needs your home might have after a water damage emergency.

Removing Bulk Materials and Debris

Water can be heavily destructive to building materials impacted directly. Heavy saturation of structural elements like drywall and carpeting can destroy these materials quickly. The deterioration of affected components like these is only corrected through actions like controlled demolition that remove ruined materials and debris.

Fast Extraction Solutions

Water removal services and extraction are critical elements of early recovery for water-damaged homes. Extraction is often a combination of pumps and wet vacuums, the choice of which is made based on the severity of the damage, the location of affected materials, and the accessibility of saturated items.


Mitigating water damage can be a large undertaking when our team first arrives at a disaster site. Depending on the severity of the situation, specific actions can be beneficial in the recovery of a home and preventing the problem from getting worse. Our SERVPRO of Salem / Peabody / Marblehead team is ready to help 24/7 at (978) 744-4545.

Protecting Your Peabody Property During Fire Damage Restoration

2/2/2022 (Permalink)

burned vehicle, boarded up house SERVPRO can board up fired damaged houses in Peabody to mitigate the damage as we begin the interior cleanup and restoration

SERVPRO Has All Areas Covered During Peabody Area Fire Damage Restoration

Peabody sees all four seasons, which may mean extreme heat in summer and wild storms during the winter months. Whenever your property gets ravaged by fire, you need a crew on-site and ready to protect your structure so that restoration efforts can move forward. SERVPRO is constantly perfecting the process of mitigation and restoration for all fire and water emergencies. When you call on us, you can also guarantee We’re Faster to Any Size Disaster.

When your home requires fire damage restoration in Peabody, all interior contents must remain protected as SERVPRO works. Part of our restoration service includes board-up and tarping to help protect your home until we can bring it back to pre-fire condition. We respond fast and get everything necessary to keep unwanted guests, pests, and harsh weather elements out.

Interior Protection Service

  • Boarding up and tarping is not exclusive to our storm response calls – We use them for any fire and water remediation calls to protect residences and businesses alike.
  • Tarping involves plastic sheeting or tarps to cover up any holes in your structure, especially helpful for roofing damage.
  • Board up involves plywood for covering doors, walls, and windows damaged by fires, storms, water damage, and more.

Once a fire disaster strikes, it may take a while for your home insurance adjuster to inspect and assess all damages. During that time and before repair may begin, your property needs protection. SERVPRO ensures everything is covered so that your contents are safe during the transition mode. We then get going on the initial phases of assessment with our crew chief to put the fire remediation and restoration plan in place.

SERVPRO of Salem/Peabody/Marblehead understands that a fire causes immense stress and devastation for all homeowners. We are the skilled fire damage restoration team you need so that everything is left “Like it never even happened." Reach us for 24/7 emergency service by dialing (978) 744-4545 or requesting help online.

Debris Removal During Fire Restoration in Your Salem Property

1/22/2022 (Permalink)

CHARRED WOOD THAT CAN BE SANDED SERVPRO can removed charring to salvage building elements after a Salem house fire, "Like it never even happened."

SERVPRO’s Fire Restoration Team Handles All Charred Debris for Salem Residents

There is never such a thing as a one-size-fits-all approach to handling housefire cleanup. When you call SERVPRO to your Salem home, we take the time to thoroughly assess every aspect of your property to ensure we follow the best route to get you results. Not only does this involve soot and smoke remediation, but we also dive deeper to remove all charred debris. Part of this includes ensuring that structural integrity remains intact for safety reasons.

With our fire restoration in efforts in Salem, we will leave your property “Like it never even happened.” To do so, SERVPRO follows proven protocols that include debris removal, drying of all areas saturated with chemicals or water, pack-outs for removing and storing or cleaning items, and controlled demolition.

Did You Know?

  • The interior of charred wood usually retains structural integrity.
  • Larger wood members within your structure may not require replacement after a fire event.
  • With any wood members that present with charring on the outside, we can use methods to remove it, such as sanding, soda blasting, or ice blasting.

We Handle All Fire Debris Safely

Our fire and smoke restoration technicians (FSRT) understand the impact of combustion on the occupants of your home. Any burned, charred remnants of contents, fuels/chemicals, and organic matter can overwhelm the property leaving pungent odors and toxic soot. Our professionals understand best practices for removing charred debris to lessen these effects, allow us more working space to handle the project, and meet our restoration goals.

Our team at SERVPRO of Salem/Peabody/Marblehead strives to ensure you can get the results you deserve when you call on us for fire restoration. We leave no stone unturned so that you can get your routine back on track, enjoying your home once again. Give in touch with us when you need assistance at (978) 744-4545, and we can mobilize a crew to your door any time – day or night.

Marblehead Residents May Wonder if Mold Removal is Possible

1/17/2022 (Permalink)

containment barrier with entrance zipper SERVPRO erects containment barriers during mold remediation in Marblehead to minimize cross-contamination--that's Why Call SERVPRO

SERVPRO is Best for Mold Remediation Services in Marblehead – Call Us First!

Should you suspect mold anywhere within your building, commercial or residential, you need to ensure it gets cleaned safely and efficiently. One of the many reasons why so many Marblehead residents can trust SERVPRO for this task is our proven processes and attention to detail. With our mold cleanup processes and skilled technicians, we can get the job done right the first time.

Our mold remediation process in Marblehead is second-to-none. Mold spores are everywhere, and careful cleaning is critical to keep them from spreading. Why SERVPRO for handling black mold? Because we use a multi-faceted process to pinpoint affected areas of your home or business to halt mold in its tracks.

  • As soon as you contact SERVPRO, we will mobilize our IICRC-certified technicians.
  • We get to your property to inspect the area, identifying all spaces where mold could be hiding.
  • The team investigates the source of moisture to identify it and stop it.
  • Our remediation process involves using moisture meters and thermal cameras to ensure no mold colonies get left behind.
  • Mold testing may also be performed by specialists to determine the type of mold present in your space.

Once mold cleanup nears the end, our remediation process turns to handle replacing all materials impacted by mold damage. Any of your personal belongings deemed salvageable get moved off-site using our pack-out services for cleaning or repair before getting returned. We use EPA-registered antimicrobials and disinfectants for all surfaces to get thoroughly cleaned, sanitized, and deodorized.

Again, to answer the question of why SERVPRO for mold issues? Because we know that having a plan of action makes a world of difference for minimizing health effects and damage to your property! Call us first for trusted methods and proven results.

You can reach SERVPRO of Salem/Peabody/Marblehead by dialing (978) 744-4545 or requesting help online. We’re Faster to Any Size Disaster, so call us first for your mold remediation needs.

What Makes Professional Cleaning for Peabody Offices Necessary?

1/4/2022 (Permalink)

dust and debris in manifold by duct SERVPRO provides cleaned offices and improved IAQ indoor air quality for scheduled or emergency air duct cleaning services.

Many SERVPRO services exceed the capabilities of janitorial services for your Peabody building.

Your office building has a steady flow of client and employee traffic all day long, making it critical to always keep your best aesthetic foot forward. After a disaster or as deep and thorough cleaning services are needed, our SERVPRO team is Here to Help.

Graffiti and Vandalism Removal

Commercial cleaning for Peabody businesses points to many services experienced SERVPRO professionals can provide. The exterior of the property is always susceptible to the unpredictability of vandals, and that is why we have powerful solvents and cleaners for brick and siding to make your property like new.

Deep-Cleaning Carpets

Glue-down and low pile carpeting are staples of busy office buildings. While the design allows for more efficient cleaning and surface vacuuming, deeper cleaning solutions are still beneficial at times. Stains, deep-seated soils, and dinginess can all become telling signs of a pressing need for deluxe conditioning and hot water extraction carpet cleaning.

Duct and HVAC Cleaning

Another advantage of choosing SERVPRO for commercial office cleaning is our experience and training with complex services like HVAC cleaning. Specialists on our team follow strict guidelines established by the National Air Duct Cleaning Association (NADCA) for thorough and timely removal of:

  • Dust
  • Dirt
  • Mold
  • Allergens

Certified: SERVPRO Cleaned

In recent years, offices and commercial properties all began to see how inadequate surface cleaning practices had become in their respective facilities. Our SERVPRO team boasts experience and industrial-grade disinfectants, surface cleaners, and fogging solutions to remove possible pathogenic threats in high-traffic areas.

Commercial cleaning encompasses many possible needs that your business might have. Caring for facilities like office buildings means having several unique strategies to target these specific situations. We have industry-leading equipment and cleaning products to keep your business looking its best. Give our SERVPRO of Salem / Peabody / Marblehead team a call today at (978) 744-4545.

Eliminating Trapped Water in Wood Flooring of Salem Homes

12/27/2021 (Permalink)

parquet floor lifting from water damage Water lingering on hardwood or parquet flooring can lift resulting in significant water damage. Protect your Salem home and call SERVPRO.

Absorption causes water damage in hardwood flooring

Hardwood and engineered wood flooring is a common construction staple for Salem area homes, especially historic structures. Water penetration into these surfaces can be destructive and costly to repair and restore. Our SERVPRO team works quickly to prevent tear-out and reconstruction when possible.

Clearing Surface Water 

One of the initial steps for water restoration in Salem homes is removing surface water. Porous flooring materials like wood planks can rapidly absorb standing water through the cellulose, making extraction crucial to prevent more water from penetrating this finish and becoming trapped in the planks. Our inventory consists of multiple extractors, including pumps and vacuums.

Tracking the Migration of Moisture Pockets

Understanding the movement and presence of water within the flooring is necessary. Specific tools in our inventory help us discover the whereabouts of damp pockets of trapped moisture and what areas become affected next without establishing preventative measures. Some of the devices to help track water migration include:

  • Infrared cameras on tablets
  • Thermal hygrometers for environmental moisture
  • Surface moisture meters  
  • Probing moisture detectors

Special Drying Equipment

 Certain instruments and tools available to our team are specifically designed to aid in the removal of trapped water from wood flooring. Using equipment like drying mats, which utilize capillary suction to draw moisture to the surface, we can prevent bound water scenarios that lead to demolition needs.

Avoiding Controlled Demolition

It is always the focus of our responding technicians to prevent removing affected flooring whenever possible. Reconstruction is invasive and costlier, but we have a general contractor license to complete this work when you need it.

Water damage incidents can be destructive to a home, especially wood floor elements and trims. Our SERVPRO of Salem / Peabody / Marblehead team understands the urgency of these situations and can arrive fast with mitigative and restorative solutions. Call today at (978) 744-4545.

Is Your Salem Home At-Risk for Common Winter Water Damage?

12/20/2021 (Permalink)

snow on ground, two story house, truck parked SERVPRO says to winterize your home in Salem to protect against frozen pipes and ice dams. Nor'easters can be fierce.

It is important to understand the ways winter conditions threaten Salem homes

The winter months can introduce several threats and adverse circumstances for your home. Cold snaps and heavy snowfall can each present their unique challenges for homeowners, including the possibilities of costly, destructive disasters. Our SERVPRO professionals understand the urgency of these situations and can help with effective mitigation if preventative measures are not successful.

Are Frozen Pipes Possible?

Between frozen pipes and ice damming Salem homes could experience, water damage can occur from several catalysts. The freezing of the plumbing system creates a rapidly worsening condition that causes a buildup of pressure in aging pipes. Despite the damage that these situations can cause, some preventative measures and efforts can reduce the possibilities of costly pipe bursts. Some of these include:

  • Running Water – Keeping a small amount of water movement in the pipes makes it harder to freeze and expand. Often, faucets directly connected to sensitive lines should be left running at a trickle during periods of lower temperatures. 
  • Sufficient Insulation – Cold weather can quickly expose insufficiencies in pipes' insulation and plumbing portions. Ensure that susceptible areas have adequate coverage.
  • Circulating Warmth – It is important to ensure that the household is sufficiently heated during the worst of winter weather. Cold snaps are not the time to push to save on your utility bill.

What is Ice Damming?

Ice damming is another destructive phenomenon that can occur during the winter months. Ice building along the eaves of a roof prevents snowmelt from reaching gutters, and the water instead backs into the attic. While preventative measures like heated cables can reduce the possibilities of this buildup, they can be costly when it occurs.

SERVPRO is Always Here to Help

If pipes do freeze, expand, and rupture, you can count on the fast response of our experienced professionals to help. Likewise, we have trained technicians capable of handling storm damage resulting from ice damming and roof degradation. We can mitigate loss and work to provide a full-service solution to return your home to preloss condition.

Winter weather can be destructive to area homes. Let our SERVPRO of Salem / Peabody / Marblehead make it "Like it never even happened." Call us today at (978) 744-4545.

What Can SERVPRO Do For a Salem Business That a Janitorial Crew Cannot?

12/10/2021 (Permalink)

SERVPRO logo SERVPRO professionals use EPA-approved hospital-grade cleaning solutions to clean a facility based on the particular needs of that business.

SERVPRO Technicians Have Professional Cleaning Equipment and Advanced Solutions 

When a Salem business owner comes in each day to open their company, they can see the trash cans have been emptied, surfaces dusted, and windows cleaned. The building looks presentable, but it is not truly clean. 

Over time, foot traffic builds up dirt, grime, and oils on surfaces in a Salem commercial structure, and deep cleaning by SERVPRO can work to refresh and renew the facility. Often odors get trapped, and certain areas of the building may have a distinctive, unpleasant odor. The use of hot water extraction units on carpets and upholstery can strip away grease and grime buildup on fibers and work to eliminate odors.

Community areas such as breakrooms, bathrooms, and reception counters need attention for receiving sanitizing cleaning. The technicians have over one hundred cleaning agents to choose among, including professional-grade biocides to combat bacteria, viruses, and pathogenic elements that may lurk on surfaces. 

Timing can be everything for a deep cleaning service. SERVPRO technicians arrive rapidly and can also schedule the deep cleaning job for the most convenient time. For example, suppose a company is having a corporate-wide event at their facility on a Monday. In that case, SERVPRO can perform the cleaning service over the weekend so that the building is ready for their visit when the attendees arrive. The technicians pay attention to every part of the rooms they clean, including:

  • Cleaning walls and ceilings
  • Steam cleaning carpets and upholstery
  • Using solutions specifically formulated for wood on furnishings
  • Sanitizing surfaces as needed 

SERVPRO of Salem / Peabody / Marblehead at (978) 744-4545   handles deep cleaning for both large and small businesses, including Massachusetts Bay Transportation Authority (MBTA) and Salem Hospital. Certified: SERVPRO Cleaned.

What Areas in a Salem Company Should Get Deep Commercial Cleaning?

11/26/2021 (Permalink)

SERVPRO logo SERVPRO works to create healthy spaces with a higher standard of clean. Just call us at (978) 744-4545.

SERVPRO Technicians Have Experience and Professional Methods to Leave Salem Properties Clean and Sanitized

Commercial properties in Salem will need more than the usual dusting and vacuuming at least once a year, if not more often. If there is heavy foot traffic around entrances or the business serves the public, the structure and furnishings can benefit from the cleaning services SERVPRO provides. While most companies have a regular maintenance crew, steam cleaning upholstery and carpets and sanitizing surfaces is not a standard service they provide. 

SERVPRO brings different levels of commercial cleaning to Salem businesses, depending on what the client desires. The technicians have over 100 SERVPRO-exclusive cleaning agents, including solutions that meet the CDC-recommended hospital-grade cleaners to target bacteria and pathogens. 

Some of the high-traffic areas that get targeted for cleaning include entryways and hallways. The carpet fibers can get matted down with dirt and grime, and regular vacuuming cannot clean them sufficiently. Worse, spray shampoos can leave behind residues that work to attract dirt and oils, which makes the carpet look worse. SERVPRO technicians have steam cleaners that use hot water extraction combined with cleaning agents that cause dirt and grime to release their grip on fibers in carpet and upholstery. 

Another concern during a deep cleaning is sanitizing high-touch areas or places in the building with multiple people touching them. These are areas that require frequent wiping to limit the spread of flu, colds, and viruses. SERVPRO techs use sanitizing solutions on surfaces such as: 

  • Doorknobs and handles
  • Counters
  • Keypads
  • Light switches

SERVPRO of Salem / Peabody / Marblehead at (978) 744-4545 handles commercial cleaning for Salem properties. The technicians bring their state-of-the-art equipment and years of experience to every deep clean job.

How Can Salem Flood Damage Be Removed Without a Sump Pump?

11/19/2021 (Permalink)

Person in flooded room Flooding can quickly cause water damage. Contact SERVPRO for water removal and remediation services.

SERVPRO has Professional-Grade Extraction Equipment to leave Salem Properties Water-Free

Not every basement in Salem has a sump pump, and this can lead to water damage building up quickly to standing water situations when heavy rains come through the area. Due to the slab substrate that makes up the flooring in most basements, there is nowhere for the water to drain off, and worse, the water may contain sewage or other types of water-borne hazards. 

Flood damage cleanup in a Salem basement can present multiple hazards. Groundwater can bring chemicals, debris, and even sewage into the home. Contact, including aspirating water vapor, should be avoided for all household members, including pets. Handing off the floodwater removal to a professional restoration company is a smart move to make the water removed safely. The home gets sanitized for reuse by the family without the worry of lingering problems. 

Upon arrival, SERVPRO technicians routinely test the standing water to determine if any harmful elements are present. This lets the technicians know the types of biocides or antifungal treatments to make the water safer to handle during extraction. 

While debris is easy to spot in standing water, it is not possible to see harmful bacteria or microbes by looking. SERVPRO technicians test the water on arrival to determine the presence of toxic elements and apply proactive water treatments to make the water safer to handle. The use of professional water removal equipment makes a difference in the outcome because:

  • Scoping with moisture detection equipment to find all areas of migration
  • Drying phase using professional drying tools
  • Disinfection and proactive treatments for both odor and mold

SERVPRO of Salem / Peabody / Marblehead at (978) 744-4545 brings professional flood damage restoration services to Salem properties to make the water damage in basements, "Like it never even happened."

The SERVPRO Large Loss Division at Work

11/18/2021 (Permalink)

containment with vented filter window We're Faster To Any Size Disaster for water damage recovery from Boston to Peabody

We Are Here to Help

After a devastating infiltration of groundwater, a biomedical facility in the Boston area suffered substantial water damages. When a second water damage emergency occurred after our SERVPRO team arrived, we acted fast with extraction strategies to protect the building, healthcare workers, and patients.

Managing Microbial Concerns

Microbial threats were a concern that our team could not allow to spread. Full containment barriers were constructed to regulate moisture quickly. In addition, these zones were protected by hundreds of air scrubbers placed to trap migrating mold spores. The barriers also vented through filters to prevent microbial circulation.

Efficient Drying for Large Facilities

Within these containment zones, sensitive instrumentation of the facility was protected from water damage by directly covering the units or regulating airflow and humidity in the contained areas. Drying the building was a substantial task, requiring hundreds of units. Some of the key elements benefiting the fast recovery of the facility were: 

• Trailered desiccant dehumidifiers

• Centrifugal air movers

• Axial air fans

• HEPA 500 air scrubbers

Our SERVPRO of Salem / Peabody Marblehead team is here to help when flooding and water damage threaten your business. Call today at (978) 744-4545. 

What is the Best Way to Deep Clean a Salem Business Property?

11/1/2021 (Permalink)

SERVPRO logo Commercial damage restoration services by SERVPRO use CDC recommended supplies. We have the manpower and equipment for every disaster.

SERVPRO Technicians Have the Professional Equipment and Experience to Clean and Sanitize Salem Properties

Most commercial properties in Salem have a janitorial crew or cleaning service they rely on to keep the dust, dirt, and grime away. All properties with daily foot traffic should undergo a routine deep cleaning regularly.

When SERVPRO handles commercial cleaning in a Salem commercial property, the technicians can choose from 100 SERVPRO-exclusive cleaning agents, including solutions that meet the CDC-recommended hospital-grade cleaners to target pathogenic and bacterial elements that may be present.

High traffic areas, particularly carpeted hallways or entryways, can suffer from matted-down fibers and dirt that regular vacuuming cannot sufficiently clean. The use of wet shampoos can leave behind residues that attract and collect other dust and dirt. SERVPRO technicians use steam cleaners to deliver a sanitizing clean to carpet fibers that leave behind no residues.

High-touch areas need to get wiped down frequently to avoid spreading cold, flu, and other issues in a common area. SERVPRO uses sanitizing cleaning agents on high touch surfaces such as: 

  • Doorknobs
  • Countertops
  • Light switches
  • Handles
  • Phones
  • Keyboards

Bathrooms are another area of focus. High traffic areas such as those found at Massachusetts Bay Transportation Authority (MBTA) and Salem Hospital are visibly clean. Still, they require a regular sanitizing level of cleaning to ensure the health and safety of people using the facilities. The standard janitorial crew usually wipes down mirrors, sinks, and toilets; however, bacteria and surface contaminants get left behind. SERVPRO technicians use their cleaners and equipment to give the bathrooms used by employees and the public a sanitizing clean from floor to ceiling, including areas like soap dispensers, faucets, and handles.

SERVPRO of Salem / Peabody / Marblehead at (978) 744-4545 handles commercial cleaning for Salem properties with the utmost professional care and detailing, and the services are available 24/7. CERTIFIED SERVPRO CLEANED.

How to Set Up a Fire Safety and Prevention Plan in Salem for Families

10/27/2021 (Permalink)

Kitchen fire with soot damage on the ceiling SERVPRO handles all kitchen fires with fast and immediate service we are here to help.

SERVPRO Team Members Have Comprehensive Training for the Safe Handling of Fire Damage in Salem Properties

Preventing a situation in a Salem home that results in the need for house fire cleanup is smart. There are numerous ways homeowners can inspect their own properties regularly and look for potential fire hazards.

SERVPRO offers the following tips for fire safety and prevention in Salem homes. The basics for all the various types of fires that can occur are rooted in commonsense and diligence. Some of the typical reasons for fires are: 

  • Overloaded electrical sockets
  • Flammable chemicals or paints stored near a flame such as a gas water heater
  • Leaving candles unattended
  • Incorrect use of appliances such as putting items with rubber on them in a dryer on a high heat setting

The holidays also bring the danger of fire. Christmas trees that become dry can ignite from the heat generated by the strings of lights. A daily check of the needles on the branches in a few places can catch a potential hazard before it becomes a real one.

The kitchen is an area in the home where a large number of fires occur. Putting a frozen chicken breast in hot oil can result in many flames that spread rapidly throughout the room as the ice melts upon contact and turns to vapor, expanding the fire with it as it rises. Salt or baking soda are good ways to extinguish this type of fire if a tight-fitting metal lid is not within reach. Water, sugar, or flour can fuel the fire even more and should not be relied upon for putting out a flaming grease fire.

SERVPRO of Salem / Peabody / Marblehead at (978) 744-4545 brings years of professional fire safety and prevention knowledge to local Salem homes. SERVPRO is available for inspections to locate potential hazards or, if fire damage occurs, a complete house fire cleanup and restoration of the property.

Why Does Flood Damage in a Peabody Home Sometimes Contain Sewage?

10/22/2021 (Permalink)

Black mold damage Mold damage remediation by SERVPRO IICRC certified technicians are second to none. We are fast to your rescue.

SERVPRO Techs Have the Professional Training and Equipment to Handle Dangerous Water Damage in Peabody

Water damage in a Peabody home is stressful enough without the knowledge the water may also contain sewage. When heavy storms hit the area, sometimes the amount of rain is too much for the sewer systems to handle, and the water begins to back up into homes.

When a Peabody home has flood damage that includes sewage, it is crucial that a professional company handle the extraction and drying of the property. The entrance of the water can be sudden as the water infrastructure gets overwhelmed and the mainline backs up into homes and businesses. Another cause is blocked pipes from leaves and debris. The water usually first affects the houses' lowest levels, such as basements, and moves upwards through the home as pressure forces the sewage-tainted water back through the pipes. 

What Should Homeowners Do When Faced With Sewage-Tainted Floodwater?

There will be a very small window for moving out items or getting people and pets to safety once the water enters the drainage system in the home. Other actions to take include: 

  • Turn off electricity to eliminate the potential for shock
  • Get important papers or valuables out of the flooded area if it is safe to do so
  • Bring in professional restoration services for the safe cleanup\

What Makes Floodwater Dangerous?

The water that enters a home through a sewer backup can contain many issues, including pathogenic elements, bacteria, and even sewer gases that can be harmful to aspirate. SERVPRO technicians work safely by wearing full-body personal protective equipment (PPE) that includes eye protection and respirators.

SERVPRO of Salem / Peabody / Marblehead at (978) 744-4545 has trained, certified technicians ready to come to Peabody properties to address flood damage.

How Should Homeowners Arrange for High-Quality Fire Damage Cleanup in Peabody?

10/6/2021 (Permalink)

smoke and fire damaged kitchen Fire and smoke remediation is no DIY project. SERVPRO has you covered in all phases of fire damage resotration.

Why SERVPRO is your partner for speedy and professional Peabody water and fire damage restoration

Fire damage cleanup in Peabody is a job for experts. Waste no time after a household fire as the damage to structures, fixtures, and contents resulting from heat, smoke, soot, and odors takes hold immediately and worsens rapidly. Make sure your loved ones are in a safe and secure place, and then call for a prompt assessment and emergency services for water damage and smoke remediation. 

Should Homeowners Attempt to Take Sole Responsibility for Clean Up After a House Fire?

The lingering smoke and residues from a home fire are toxic, which is why SERVPRO crews are ready 24/7 to take over fire damage mitigation and smoke remediation for Peabody residents. Flames and heat can destabilize structural components. Water used for firefighting also creates hazards. Our highly qualified managers and technicians not only respond fast but also prepare to react to your fire emergency through rigorous training. Crews complete OSHA safety courses and schooling from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), an international restoration standards development and educational organization. SERVPRO certified crew chiefs and workers:

  • Assess for structural integrity and control hazards
  • Secure damaged exteriors from the elements
  • Remove contaminated water and chemical fire suppressants
  • Contain work areas to protect unaffected spaces with 1.6 mil polyethylene wrap barrier and negative pressure air scrubbing technology
  • Evaluate soot residues and match cleaning products and methods for optimal results
  • Implement research-based best practices to clean soiled surfaces, furnishings, household goods, and personal possessions 
  • Employ a wide range of deodorization techniques to eradicate persistent smoke smells

Does Hiring a Local Fire Damage Restoration Company Make a Difference?

Our facilities are minutes from Peabody, why SERVPRO promises that We’re Faster To Any Size Disaster. Our commitment to the community is clear -- this is also where we live and thrive. Our Peabody customers are also neighbors and friends, deserving of the very best and most professional services and cutting-edge equipment when a fire damage disaster strikes.  

Fast and expert services are why SERVPRO of Salem / Peabody / Marblehead inspires confidence when called upon for comprehensive fire damage cleanup and restoration. One call to (978) 586-2884 sets the stage for rapid recovery, “Like it never even happened.”

Can Professional Fire Damage Restoration in Salem Return Hardwood to Previous Function and Appearance?

9/30/2021 (Permalink)

fire on hardwood floor Fire damage to your hardwood floor can be salvaged if caught early enough. Let SERVPRO use their fire damage restoration technology.

SERVPRO Salem house fire clean up includes restoring hardwood furnishings and fixtures after smoke damage

The aftermath of the heat and smoke of a household blaze looks grim, and it can be hard to believe that Salem fire damage restoration is even possible. Tear out and repairs or replacement are prohibitively expensive, plus your home risks loss of its unique ambiance, heirlooms, and other treasures.

Can SERVPRO Restore Hardwood Contents Successfully?

Floors, trim, furniture, built-in cabinets, and more are commonly made of hardwood and suffer from varying degrees of smoke and soot damage after a fire in Salem. Our SERVPRO team of Institute of Inspection, Cleaning and Restoration Certification (IICRC)-trained technicians have a wide variety of strategies at their disposal to remove the soiling and odor, permitting successful restoration.

What Are the Challenges of Cleaning Fire and Smoke Damaged Hardwood Contents?

When evaluating hardwood after a fire, the type of finish and the extent of the damage determines restoration success. Here are the things SERVPRO takes into consideration:

  • Unfinished Wood

With no protective barrier, porous unfinished wood absorbs smoke odors and residues. Dry cleaning methods are the most effective, including vacuuming, dusting, brushing, and sponging. Using a water-based cleaner risk forcing soot and odors deeper into the cellular structure of the wood. Denatured alcohol is an option if other methods fail.

  • Finished Wood

Many substances protect hardwood, including varnish, shellac, lacquer, paint, oils, or waxes. The type of finish impacts the hardwood’s response to heat, soot, moisture, and odors. SERVPRO chooses cleaning products (oil or water-based) and adapts cleaning approaches based on the finish. 

  • Severity of Damage

When moderate damage is evident, SERVPRO selects from among the following interventions:

  • Low alkali surface cleaners, spray and wipe, for moderate residues
  • Wood oil soap, cleaning in the direction of the grain

What Are Options for Badly Damaged Hardwood?

If the hardwood surface is compromised with significant blistering or staining, uncomplicated restoration might be impossible. “Semi-refinishing” of the hardwood can resolve issues, accomplished with solvent-based cleaners that remove a thin layer of the damaged finish. Mild abrasives help but require application by a trained professional to avoid further damage.

Contact SERVPRO of Salem / Peabody / Marblehead for an honest evaluation of hardwood fire damage. Call (978) 586-2884 to schedule an assessment. 

Can Salem Residents and Businesses Prepare for Disaster by Partnering with Restoration Professionals?

9/21/2021 (Permalink)

Here To Help SERVPRO IICRC certified technicians use the latest technology and equipment. An ERP is very important for your property. Call now!

Proactive collaboration improves results, why SERVPRO recommends our Emergency READY Profile (ERP) for Salem businesses and residents.  

Owners of commercial or residential properties in Salem cannot know when disaster might strike, but they fear the disruption and financial ruin that follow. As with other unforeseen events in life, preparation is the key to limiting damage and quickly returning things to baseline with minimal stress.

Why Does SERVPRO Emphasize Partnership When Devising Disaster Recovery Readiness?

Property owners and managers have intimate knowledge of the spaces and systems within their building, which is why SERVPRO relies heavily on your input when developing the customized Emergency READY Profile (ERP) for your Salem home or business. Schedule an on-site assessment with one of our experienced project managers during which you guide us to:

  • Sketch out a comprehensive blueprint of all spaces, including recessed and confined areas.
  • Locate and mark utility line shut-offs.
  • Estimate flooding levels and identify equipment and other contents that could potentially be exposed to overland floods or need for cleaning up after a sewer backup.
  • Note fire and water damage risks such as kitchen and production areas and the condition and layout of wiring, plumbing, and other utility delivery and waste configurations. 
  • Suggest adaptations that avoid water, fire, mold, or storm damage entirely or mitigates significant harm. 

Why Use SERVPRO’s Mobile ERP App?

To sharpen the focus for our disaster responding team of managers and technicians, take the time to walk through the prompts posed in our convenient ERP app. Our goal is to provide a concise digital document for our crews personalized to your site. Increase the utility and the effectiveness of the ERP by sharing details such as:

  • Designation of SERVPRO as your preferred restoration provider
  • Restoration priorities
  • Contact information for vendors and developers who furnished and designed your equipment and systems
  • List of individuals who can act on your behalf if you are out of town or otherwise unable to direct the restoration effort

Preparation enhances the chances of successful restoration, why SERVPRO of Salem / Peabody / Marblehead offers the ERP. Call (978) 586-2884 to set up an assessment.

What Unexpected Issues Lead to Water Damage in Salem Condos?

9/10/2021 (Permalink)

water stains and damage on ceiling A leak in the condo above can damage your unit. SERVPRO is trained and equipped to locate hidden moisture sources.

SERVPRO Probes Early Signs of Water Leaks to Prevent Costly Water Damage Repairs

Water intrusion in a condo can be extremely inconvenient and costly to address. Apart from the obvious issues such as some owners being away when the water spill happens and thus causing unnecessary damages, other obstacles also precipitate damage in Salem condos.

Water damage incidents in Salem condos can occur regularly because of the numerous plumbing connections that combine to form the single system that serves the entire premises. Sometimes the component that fails may be hidden out of sight, and if there is no sudden water released, the leak can cause severe degradation of materials before discovery. SERVPRO can help locate and address the issue if other signs of water leaks, such as low water pressure, dark spots, or high water bills, are noticed.

Responding to hidden water damage may require various processes, including:

  • Ceiling repairs from water damages
  • Water cleanup
  • Water damage remediation

Identifying hidden water leaks is easier with superior equipment such as thermal cameras, which help trace wetness in concealed areas. Thermo-hygrometers are also helpful in checking for differences in humidity levels in different sections of a building. After pinpointing the problem area, our SERVPRO technicians can perform controlled demolition, removing the deteriorated materials.  

Other issues that might lead to water damage include:

  • Combining emerging technologies with the old ones when repairing the plumbing system
  • Doing inconclusive water removal
  • Failure to weatherproof the building

SERVPRO of Salem / Peabody / Marblehead helps manage any aspect of water damage, “Like it never even happened.” Call us at (978) 744-4545 for timely assistance

Are There Ways to Control Flood Damage In Peabody Properties?

8/27/2021 (Permalink)

heavy rain on roof; water running off roof Summer storms can cause flooding. SERVPRO always has a team standing by to restore your home.

SERVPRO Performs Appropriate and Timely Water Damage Repairs Limiting the Damages from Flooding

Storms overwhelm properties with tremendous forces such as fast-moving waters and high winds, resulting in immense damages. Even worse, most of the losses may happen within minutes or hours. Despite this, limiting the level of damages these incidents leave at your Peabody home is still possible.

Controlling flood damage in your Peabody house means identifying issues likely to develop later after the initial water intrusion, wind, or damage from heavy debris. Using restorative approaches that do not harm the property is also a way to exert the necessary control. It is easier to achieve these and other goals with professional assistance from SERVPRO.

Professional flood management covers various aspects, including:

  • Rodent clean up services
  • Biohazard remediation
  • Ceiling repairs from water damages
  • Cleaning up after a sewer backup

A flooding incident creates various complications that can worsen outcomes, including:

  • Severe contamination
  • Microbial growth
  • Over wetting materials
  • Deep soiling

An issue like microbial growth involves microorganisms like bacteria and fungus, which thrive especially in wet environments. When our SERVPRO technicians expedite water removal or set up dehumidifiers at the loss site to keep relative humidity levels below 60%, it is possible to limit the resulting damage.

People or small animals can also vandalize the loss site after it is hit by flooding. Our SERVPRO teams take protective steps such as boarding up exterior openings, thus keeping all vandals out. 

Timely action from SERVPRO of Salem / Peabody / Marblehead can significantly impact the outcome of flood damage incidents. Call us at (978) 744-4545. We’re Faster To Any Size Disaster. 

How Rapidly Should Mold Remediation Start After Noticing Early Signs in My Salem Library?

8/18/2021 (Permalink)

close-up of stacked books and laptop on table in library Books and libraries provide ideal environments for mold growth.

SERVPRO Expedites Mold Removal from Affected Properties to Limit the Long Term Impact of Such Growth

Mold development in a library can be critical since it might affect structural materials and the expensive or rare books you have in the facility, driving up the restoration cost. Timely mold remediation can help prevent such adverse outcomes.

Mold remediation in your Salem library can take different forms depending on the affected areas and the level of infestation. For instance, taking protective measures can help prevent the infestation from spreading beyond areas already affected. Our SERVPRO teams can help protect contents or some sections of your property by setting up physical barriers, controlling moisture, or even packing out vulnerable items.

Mold remediation takes several processes, including:

  • Mold inspection
  • Mold removal
  • Black mold damage repairs

On carrying out inspection, our SERVPRO technicians establish how far the mold colonies spread throughout the property. The analysis also helps reveal the likely source of the problem, such as hidden leaks or improperly addressed water intrusions. Locating the source ensures that the protective measures taken have the intended impact. For instance, a pack-out cannot be effective if it relocates books to a room with high humidity levels.

Mold exhibits various signs, including the appearance of dark patches on contents and structural materials. A musty smell is also common even when mold is hidden. Remediation should start promptly on noticing any of these signs.

When growth is restricted to a section within the library, our SERVPRO technicians can clean surfaces with antimicrobials or perform controlled demolition to remove moldy materials. We can remove the materials at any time since we first erect containment barriers with plastic sheets and establish negative air pressure within the chamber to prevent the spread of debris to other sections of the library.

SERVPRO of Salem / Peabody / Marblehead provides timely mold remediation to save businesses from closure or high renovation costs. Call us at (978) 744-4545. We’re Faster To Any Size Disaster.

What Can Be Done About Storm Debris in a Peabody Basement?

8/5/2021 (Permalink)

SERVPRO logo/ storm Homeowners have to deal with many things which may include storm damage. SERVPRO is available 24/7 to assist with remediation services.

SERVPRO Crews are Experts at Mitigating Flood Damage in Peabody

Summer storms bring flooding that can wreak havoc and damage your home. When that happens, you need emergency services for water damage ASAP. SERVPRO is ready to help.

Dealing with Debris in Your Basement

When floods surge through Peabody homes, the flood damage carries debris, contaminated water, and silt. You can find everything from tree limbs to dead animals floating in the water. There are also contaminants such as bacteria and waste material. But our IICRC technicians know just what to do to remove the muck and mire. Flood restoration services include:

  • Utilizing trash pumps that can remove debris-filled water
  • Mucking out the mess with rakes and shovels
  • Employing other water extractors as needed
  • Spraying the area with EPA approved disinfectants
  • Properly disposing of all contaminated material
  • Drying the home with commercial air movers and dehumidifiers

Returning Your Basement to Pre-Loss Condition

Once the water, dirt, and debris get removed from your basement, we start a more precise cleanup. Certain things cannot get cleaned if they have contact with black water. This includes things such as mattresses, carpets, and upholstered furniture. We attempt to restore everything we can, as it is generally more cost-efficient than replacing items. Our services include:

  • Basement flooding cleanup
  • Water removal services
  • Sewage cleanup
  • Water damage remediation
  • Ceiling repairs from water damage

If you need assistance with flood damage, contact SERVPRO of Salem / Peabody / Marblehead. You can reach us at (978) 744-4545. We’re Faster to Any Size Disaster.

What Cleaning Products Are Used When Fire Strikes in Salem?

7/30/2021 (Permalink)

SERVPRO call now Call SERVPRO after you experience a fire incident, we have training in fire & smoke restoration, odor control, upholstery & fabric cleaning.

SERVPRO Uses Professional Cleaning Agents to Batter Fire Damage in Salem

Understanding the type of smoke residue and the material involved is crucial in determining the proper cleaning agent. SERVPRO uses professional cleaning products designed to be tough on soot.

Content Cleaning Products

When fire damage strikes a Salem business, it can shut down the business quickly. Business owners are not always responsible for the structure, but they need to salvage what content they can. SERVPRO uses top-of-the-line cleaning products to remove smoke residue. These include:

  •   Dry Cleaning Solvent – This is a petroleum-based product used in the Ultimate Dry Cleaning Machine. Drapes, curtains, and fabrics that have light soiling are typically what this product gets used on.
  •   Volatile Dry Solvents – This cleaning agent works well as a spotting agent. It evaporates quickly and leaves no residue. Excellent as a smoke residue remover. 
  •   Wood Oil Soaps – A mild detergent that is gentle on surfaces. Used for cleaning light soot on wood surfaces.
  •   Furniture Polishes – All-purpose wax polishes used on wood furniture. Cleans, polishes, and adds a protective coating of wax. 
  •   Carpet & Upholstery Cleaners – SERVPRO uses several shampoos, pretreatments, and fabric rinse to clean carpeting and upholstered items.

Getting You Back in Business

SERVPRO specializes in fire damage restoration that is thorough. We work hard to get your business operating again as quickly as possible. Services we offer include:

  • Smoke remediation
  • Fire and smoke damage restoration and cleanup
  • Water and fire damage restoration
  • Smoke damage services

 Contact SERVPRO of Salem / Peabody / Marblehead at (978) 744-4545  for more information.

Can Textiles with Water Damage in Salem be Cleaned?

7/22/2021 (Permalink)

SERVPRO vehicle SERVPRO has the equipment and skilled technicians to help get your home back in shape after a water mishap.

SERVPRO Uses Select Products as Part of Our Water Mitigation Service in Salem

Fabrics, upholstery, and carpets can become damaged when a water intrusion occurs. Understanding the different levels of clean ensures there are no misunderstandings when cleaning content. 

Three Different Levels of Clean

One person’s level of cleanliness is not the same as another’s.  SERVPRO techs get trained to understand the main levels of clean as part of water mitigation in Salem. This training helps customers to understand what is happening when the cleaning process takes place. If a couch is heavily soiled before water damage occurs, it will not look pristine when cleaned by our techs. Here are the definitions:

  • Sterile – A surface is considered sterile if it is free of soils and microorganisms. An example of a sterile area would be an operating room. While we do a thorough cleaning, it is almost impossible to create this situation in a home or business.
  •   Disinfected – When 99& of the soils and microorganisms get removed from a surface, it meets the criteria. Disinfecting can be achieved in certain circumstances, but there are cases where textiles must be disposed of properly. 
  •   Sanitary – This level of cleanliness gets defined by ensuring soil and microorganisms get removed to the point of health safety. Anything that remains is at an acceptable level. 

Our equipment and cleaning agents are the best in the industry. Sanitary is the minimum level we accept, and we always strive higher.  Contact SERVPRO of Salem / Peabody / Marblehead at (978) 744-4545 for more information.

How Can Basement Flooding Cleanup Get Underway for Peabody Homes?

7/5/2021 (Permalink)

lightning against dark sky When storms cause water to enter your basement, SERVPRO techs available to make it "Like it never even happened."

Fast Mitigation can Protect the Basement and Foundation of Peabody Homes After Flooding

Prompt flood mitigation is vital for Peabody homes. When the basement becomes damaged by intruding water, our team can offer fast water removal and drying options to help.

Floodwater Removal from Basement Floors

Because flood damage to Peabody homes can be devastating, immediate action is necessary to begin mitigating losses. Our SERVPRO professionals have several extraction devices to manage standing water and debris from the basement level. High-pressure pumps and truck-mount extractors have the power to pull water over considerable distances and heights to address basement standing water concerns.

Thorough Drying of Supports and Joists

Drying up the damage after a flooding incident is critical to preventing secondary effects like mold or multiplying contaminants and pathogenic threats. We strategically place our efficient drying equipment throughout this lower level and monitor the progress with moisture meters and infrared imagery. Some of the tools used in this venture include:

  • Air movers
  • Dehumidification equipment
  • Positive pressure systems
  • Portable heaters

Mold Prevention and Surface Cleaning Solutions

After flooding, elements in the basement can be met with residues and soils that can be harmful and destructive to underlying substrates. We prioritize surface cleaning to prevent situations where possible contaminants can multiply and spread in the house. Biocides and disinfectant cleaning products are a large part of our surface cleaning strategies for flooded basements.

As challenging as flooding can be, our SERVPRO of Salem / Peabody / Marblehead team can help. We are ready 24/7 at (978) 744-4545.

What Are the First Actions Taken to Restore Water-Damaged Salem Homes?

6/24/2021 (Permalink)

SERVPRO restoration equipment being used in water damaged building Sometimes we need to remove drywall to completely dry the area. SERVPRO is equipped and trained to handle any water remediation you may need.

Emergency Services Play a Critical Part in Preserving Salem Residences After Water Damages

Mitigation is among the most critical phases of water restoration for area homes and businesses. These actions encompass several strategies to benefit the home and protect property owners from more significant expenses or lengtheir restoration processes.

Content Relocation and Cleaning

One way that water mitigation in Salem homes can help is through content relocation and cleaning. Keepsakes and heirlooms have no replacement or counterpart, so when flooding and water damage impact these items too severely, they could be lost forever. Our SERVPRO professionals work on relocating affected contents to protect against irreparable harm.

Water Removal Services for Surface Water Concerns

Eliminating standing water from areas of the house is a focus of our responding professionals. With leading extraction tools like submersible pumps and wet vacuums, we can quickly manage surface water concerns to begin the drying process.

Controlled Demolition for Structural Hazards

Structural demolition and bulk material removal are not always required but can provide a safe work environment and access to damaged areas for drying when it is. With a general contractor license, our SERVPRO techs can perform controlled demolition and a wealth of reconstruction and repair services after that. Materials requiring removal can include:

  • Drywall
  • Flooring
  • Ceiling materials
  • Insulation
  • Broken plumbing

With how vital mitigation is for water-damaged homes, you can trust the experienced professionals of our SERVPRO of Salem / Peabody / Marblehead team to help. We are available 24/7 at (978) 744-4545.

What Are Efficient Mold Management Techniques for Salem Medical Facilities?

6/18/2021 (Permalink)

Outside view of hospital SERVPRO can safely remediate mold from medical facilities. Call us today.

Salem Hospitals Contending with Microbial Growth Require Immediate Attention from SERVPRO Remediators

There is no time to waste when mold gets discovered in an area hospital or clinic. Mold organisms can agitate health conditions or create hazardous environments, making a prompt response by our SERVPRO team vital in restoring and remediating the loss.

How Can SERVPRO Clean Up After Mold Damage?

The less upheaval and disarray after mold damage to Salem medical facilities, the better. We work to provide these structures with suitable surface cleaning solutions to remove active mold colonization. Fungi and mold colonies can multiply and grow fast, making these remediation solutions crucial to begin immediately. Some solutions include:

  • Surface cleaning
  • Biocides EPA approved
  • Sanding
  • Media blasting
  • Controlled demolition

Are Black Mold Odors a Threat for Medical Facilities? 

While odors might not be a direct health hazard for those exposed, they can provide an unsavory condition for patients and staff working in the facility. Addressing harsh, musty smells fast can be critical in restoring the clean and sanitary conditions expected of a reputable medical building. Our SERVPRO professionals have multiple strategies to help, including portable deodorizers, air scrubbers outfitted with HEPA and charcoal filtration, and stationary tools like hydroxyl machines.

We strive to achieve CERTIFIED SERVPRO CLEANED for commercial buildings, especially ones engaged in health care. Typically, the responsible party will can in an Industrial Hygienist to take air and surface samples. Once it is cleared of mold, we can leave, and not a moment before.

Because of how critical clean and safe work environments are for medical facilities, many trust our SERVPRO of Salem / Peabody / Marblehead team to provide these results. We have experience and industry-leading equipment, so mold loss is “Like it never even happened.” Call us at (978) 744-4545.

Peabody Homeowners Count on SERVPRO Technicians for Water Damage Mitigation

6/2/2021 (Permalink)

cut out water damaged ceiling revealing plumbing SERVPRO will leave this water damaged Peabody home, "Like it never even happeded."

SERVPRO offers a Fast Response to All Water Damage incidents in Peabody

When you need water removal services in Peabody, work with a service provider who offers immediate action. Our SERVPRO technicians provide quick response since they know the region so well and use advanced equipment to ensure the restoration process happens as soon as possible. To ensure all your contents are thoroughly dried, we closely monitor and document all the restoration steps.

How Does SERVPRO Dry Water Damaged Sections Of Your Peabody Home?

Drying floors and walls in your water-damaged Peabody property can be challenging. It is especially complicated if there is some cabinetry in such areas since the drying process can take a long time. If your cabinets do not have a back, we can enhance air circulation by drilling holes and then direct air into the wall voids. Once the sections are completely dry, we can patch up the holes. This positive pressure forced air is a proven method to expedite evaporation. Our SERVPRO team also:

  • Removes vinyl wall covering to dry the covered wall sections
  • Decontaminates and cleans sheet metal ducting
  • Install dehumidifiers to speed up drying
  • Remove wet insulation to lower chances of mold growth

SERVPRO of Salem / Peabody / Marblehead offers emergency water cleanup services that make your property appear “Like it never even happened.” Call (978) 744-4545 to have all your questions answered.

When a House Fire Strikes Your Salem Home

5/26/2021 (Permalink)

servpro trucks parked at apt building night Fire and Smoke Cleanup for Salem Buildings is a phone call away for SERVPRO--24/7/365

Rely on SERVPRO to Restore Your Fire Damaged Contents in Salem

Fire damage incidents in Salem are unpredictable, and when they happen, most property owners do not have the experience to determine what is salvageable and what needs to be replaced. Our SERVPRO technicians have the experience and skills to help you restore the salvageable items and advise on what to replace or refinish. By working with our team, you save on fixing what you could have easily discarded

Which Fire and Smoke Cleanup Methods Do SERVPRO Technicians use in Salem?

The method that our SERVPRO technicians choose to clean items in your fire-damaged home in Salem depends on several factors. For instance, the restoration procedure we use to clean grease-based smoke particles from the walls is different from the one we can use to clean non-grease soilings off the floors. We can use clean sponges to dry-wipe light to medium residues from hard surfaces such as tiled floors. Additionally, we can do the following

  • We can wet-clean surfaces such as walls that have heavy to moderate residues
  • We can spray and wipe to clean electronics that are likely to be damaged if thoroughly saturated (outside covers only)
  • Through abrasive cleaning, we can clean soot particles off metallic surfaces
  • Perform deodorization to neutralize odors

SERVPRO of Salem / Peabody / Marblehead can professionally clean your property to make it feel like home again. Call 978) 634-3371 to work with a locally-owned firm.

Hiring Mold Removal Companies For Localized Infestations In Salem Properties

5/24/2021 (Permalink)

Mold on Ceiling in Close up SERVPRO is Here to Help if mold damages your business.

SERVPRO Helps with Black Mold Damage Repairs of Any Kind in Salem Businesses

In most cases, mold tends to develop and cover vast property sections, such as walls and ceilings. However, sometimes the problem can be localized to a small area. Localized infestations might also remain hidden longer, thus worsening the outcome.

Even when dealing with a localized infestation, help from Salem mold removal companies is essential to guarantee faster turnaround and better outcomes. Our SERVPRO technicians first establish the possible moisture sources in the affected area and address them. 

How Do Mold Removal Companies Like SERVPRO Assist When Mold is Localized?

Mold colonies left untouched over extended periods tend to leave an unsightly mess of black spots and discolored patches. Mold also eats into organic materials compromising their structural integrity. Our SERVPRO technicians evaluate materials in the surrounding areas to determine where removal is necessary or if cleaning can do the job. For a localized infestation, we perform controlled demolition removing only the affected materials, then use various cleaning approaches, including HEPA vacuuming and damp wiping. We can help you when you need:

  • Mold remediation
  • Mold specialists
  • Mold Inspection

SERVPRO of Salem / Peabody / Marblehead is one of the reliable mold removal companies that can help your business. Call us at (978) 744-4545.

Oh No! A Water Leak in Salem

5/20/2021 (Permalink)

broken fitting spewing water Your Salem home has a friend in SERVPRO for water damage cleanup. We fix the leak and then fix the house, "Like it never even happened."

SERVPRO Has the Expertise to respond to all Urgent Water Damage Incidents in Salem

Many unfortunate incidents are likely to create the need for water cleanup services in Salem. It can be due to a leaky roof, a burst pipe, or the water accumulating in a building after extinguishing a fire. Cleaning up the water without the right tools is a very demanding task, so you need to work with experienced professionals such as SERVPRO. Since not all incidents are the same, we have to assess the situation and plan accordingly.

How Does SERVPRO Extract Water From Your Salem Home?

If there is water on the floors, our SERVPRO team uses portable extractors during water damage restoration in Salem. If your house has heavy carpeting, we can use a wand to extract the water, but we do not do it aggressively to avoid causing carpet delamination. We only use pumps when we are sure the water does not contain solid materials or debris. We can also do the following when drying your property:

  • Use a moisture sensor to detect moisture in your upholstery
  • Use moisture meters to find out whether there is moisture in the wooden flooring
  • Use a thermo-hygrometer to check the relative humidity of the rooms

Our trained technicians at SERVPRO of Salem / Peabody / Marblehead respond quickly to all water damage cleanup emergencies. Call (978) 634-3371 seven days a week - including holidays - and have your property returned to its preloss condition, "Like it never even happened."

Why is Fire and Smoke Cleanup Challenging for Salem Residents?

5/3/2021 (Permalink)

kitchen fire Smoke and soot damage is no easy task. SERVPRO has IICRC certified-trained technicians with the experience you are looking for.

SERVPRO is Trained to Recognize and Remove Different Types of Fire Damage from your Salem Home. 

Smoke can permeate a structure quickly during a fire. These aerosols made up of carbon, chemicals, and liquid can also adhere to surfaces in your home, making them a challenge to remove. While opening windows and light-vacuuming can help to reduce losses, we recommend that you contact a professional service for help with:

  • Fire damage restoration 
  • Fire and smoke damage
  • Fire damaged homes

Our fire and smoke cleanup team in Salem can mobilize equipment and workforce in as little as four hours after receiving notification of loss. Local technicians can provide insight into the unique material construction and building assembly of your home. These benefits allow us to be confident of returning your property to its preloss condition after the fire

  • We use cutting-edge technology and the theory of fire to enact a modern solution to removing soots and smokes.
  • Equipment such as abrasion cleaners, compressed air, and jet washing can remove smoke residues quickly.
  • Our comprehensive odor control strategies can reduce the secondary damages associated with fire. 

Get your home back to a normal condition. Contact SERVPRO of Salem / Peabody / Marblehead for fire and smoke cleanup at (978) 744-4545.

What Mitigation Begins Fire Damage Restoration in Peabody Homes?

4/29/2021 (Permalink)

home fire Fire restoration for your home is a must when the time comes. SERVPRO has the manpower and equipment for any size disaster.

Air filtration can make post-fire environments in Peabody properties safer. 

Fire damage restoration often hinges on the initial actions that our SERVPRO professionals can take after extinguishment. House fire clean up can often be lessened with prompt emergency services and fire restoration mitigation starting right away. Among the most critical of these services is removing harsh particles circulating in the environment. 

What Tools and Devices Remove Smoke Damage from Peabody Homes? 

Carcinogenic particles are a potential obstacle for fire restoration in Peabody properties, which initial filtration can help to resolve. Improving indoor air quality (IAQ) allows the workspace to be safer for responding technicians and occupants of the house. We can often capture many of the hazardous soot and smoke particles with HEPA filtration products in our inventory, including:

  • Air scrubbers
  • Hydroxyl generators
  • HEPA vacuums
  • Negative air pressure ventilation to exterior

As challenging as post-fire effects can be, having prompt and knowledgeable fire damage restoration can help. Our SERVPRO of Salem / Peabody / Marblehead team is ready 24/7 at (978) 744-4545.

Water Clean-Up in Your Salem Home

4/24/2021 (Permalink)

Water leaking from second floor bathroom Water clean-up restoration by SERVPRO is top notch. Call now for the help and services needed for your home.

SERVPRO is Trained and Experienced in Water Clean-Up Restoration

Salem is a medium-sized city on the northern coast of Massachusetts. The region has a strong reputation as an occult center and has been the subject of numerous books, films, and popular culture. The New England town is one of the older settlements in the United States, beginning life in the early seventeenth century as a shipping and trading outpost. The Salem Witch Trials of 1692, when executions of residents took place for alleged witchcraft and occult practice, has had a lasting impact on the region. In modern-day Salem, this influence presents itself through historical and fantastical tourist attractions. Some of these attractions, such as the Witch House on Essex Street, have a historical basis as the lodging of then-trial judge Jonathan Corwin. Other attractions such as Count Orlok's Nightmare Gallery on Derby Street are entertainment centers that look at the development of occult theater, film, novels, and stories through the ages. 

Despite a strong preoccupation with the witch trials, Salem still offers visitors a stunning history of life for early puritanical settlers in the United States through its excellent museums. The city of Salem is home to shining examples of colonial architecture, and there are amazing state parks in the near vicinity for hiking, biking, camping, and kayaking. Ongoing urban renewal projects have sought to capitalize on a growing tourist industry in Salem with the redevelopment of the boardwalk, pier, and main street in the process of gaining funding. Salem State University is the largest in Massachusetts, with over 10,000 undergraduates joining the educational center each year. Redevelopment of Salem is hoped to pave the way for a cruise docking point to take advantage of the waterways that initially inspired the town's foundation in the seventeenth century. 

What with the Occult History?

Hocus Pocus Tours is one of the leading tourist attractions for those looking into Salem's occult history. The award-winning company takes guests across fifteen of the city's witch trial-related historical sites, including the Witch House, Witch Dungeon Museum, and Count Orlok's Nightmare Gallery.

Fort Sewall speaks to Salem's history as an early outpost of colonial settlers. The military fort was built in 1644, overlooking the harbor. It played a crucial role in American Revolutionary War. Tourists can visit the underground bunkers and witness original seventeenth-century military uniforms and weapons.

The Peabody Essex Museum houses one of the largest art collections in the United States. Collections stand out for their Asian Artworks, books, naval history, and pieces from early puritanical settlements. 

SERVPRO Can Help Restore your Home after Water Intrusion in Salem

The tough process of recovery from a water intrusion event requires experience and expertise. SERVPRO technicians have both requirements and use local technicians to reduce callout times. We can help with:

  • Water removal services
  • Water damage repairs
  • Cleaning up after sewer backup

Sewer backups occur as a result of pressure differentials and blockages. Often the contaminated waste requires specific action for both cleaning up and disposal. We use nationally qualified technicians to assist homeowners with the cleanup of hazardous substances in their homes. 

  • Industrial-grade biocides and disinfectants can break down bacteria and viruses to return your home to a sanitary state. 
  • We use Environmental Protection Agency (EPA) registered cleaners to restore your home responsibly. 
  • Crew chiefs can arrange site equipment, dumpsters, and other disposal methods on your behalf. 

If your home falls victim to water intrusion, contact SERVPRO of Salem / Peabody / Marblehead for water cleanup at (978) 744-4545.

Do you Have Soot Residues After a Fire in Salem?

4/1/2021 (Permalink)

fire damaged foyer SERVPRO has the cleaners and know-how to effectively clean your fire damaged possessions.

SERVPRO can Provide Cleaning and Restoration Services in Salem

Once a fire ignites, it begins releasing partially combusted particles into the atmosphere. These particles can then travel throughout your structure and leave behind residues when contacting cooler surfaces.

When conducting fire restoration in Salem, our SERVPRO technicians put many efforts towards cleaning soot residues from your contents and building materials. Contents include your possessions and anything that is not permanently attached to your building. We can clean residues off of your contents using the following methods:

  • Foam Cleaning: We can use foam as a cleaning agent when working with upholstery fabrics. This method works well when cleaning light residues on delicate materials.
  • Abrasive Cleaning: In some situations, we can use a cleaning method to agitate the surface during cleaning. Abrasive methods work well when dealing with heavy residues on hard, non-porous surfaces.
  • Immersion Cleaning: This technique works well for cleaning items that can be completely saturated with a chemical solution. Smaller items and other contents like Venetian blinds clean up well when soaked in Ultra Content Cleaner and hot water.

If your contents ever get coated by soot after a fire, call SERVPRO of Salem / Peabody / Marblehead at (978) 744-4545.

Do you Smell Burnt Fragrances After a Fire in Peabody?

3/25/2021 (Permalink)

fire damaged entertainment center cabinet Odors from this fire will travel throughout your home. SERVPRO has the know how to remove the smoke.

SERVPRO can Help with Deodorization Procedures After a Fire Ignites in your Peabody Home

If a fire gets put out shortly after it ignites, then smoke damage could only affect a small section of your home. Sometimes the affected area can have no structural damage, and residues are light or not visible.

When working on fire restoration in Peabody, deodorization can become a large part of the process when dealing with smaller blazes. Our SERVPRO team can take the following steps when deodorizing light smoke odors:

  • We start with removing the source of the odors if possible.
  • Next, we can ventilate the affected area so that air flows through it.
  • We can then clean all surfaces that have soot residues with a wall and all-surface cleaner.
  • After the surfaces get cleaned, we can then ventilate the room again to figure out if unpleasant aromas remain.
  • Then, we can control vapor odors with odor counteracting beads or pellets.
  • Lastly, we can set up a thermal fogging machine near the fire's source that dispenses microscopic deodorant particles that neutralize malodor molecules.

Anytime you need your house deodorized after a small blaze ignites, call SERVPRO of Salem / Peabody / Marblehead at (978) 744-4545.

Have a Pipe Burst in Salem?

3/18/2021 (Permalink)

water spewing from pipe under sink If dried quickly, this water is clean. But if allowed to sit before removing, it can become contaminated.

SERVPRO can Help with Water Restoration in Salem

Salem, MA, is one of the oldest cities in the country, and it has been around since the early 1600s. The town played a vital role in both the Revolutionary War and the War of 1812. The locale is also known for being home to the infamous Salem Witch Trials in 1692, where 19 people were hung for suspicions of practicing witchcraft.

Salem is Home to Several Famous People

With its vast history of being established for nearly 400 years, many people have helped shape the country's history called Salem their home. Some of the most notable locals include the following people:

  • Roger Conant: He is known as Salem's founder when he settled there with a group of followers after leaving a fishing colony in 1626. The city was first called Naumkeag.
  • John Endicott: Endicott arrived in the area two years after Conant and brought 50 people with him. In 1629, the town got its name from the Hebrew word for "peace."
  • Stephen Clarendon Phillips: He was part of a well-known family that became wealthy through maritime trade. After serving in the state government and the United States Congress, Phillips became Salem's mayor in 1838. He also worked with Horace Mann to improve the public school system.
  • Nathaniel Hawthorne: He has been labeled one of the country's first stellar romantic novelists, and he wrote several books while living in Salem. He once stayed at The House of Seven Gables and then wrote a novel about the estate. He is also known for writing The Scarlet Letter.
  • Elias "King" Derby: After the Revolutionary War ended, Derby led a movement to expand trading efforts to regions as far away as India and China. He became one of the country's first millionaires, and his famous house and wharf are included in the Salem Maritime National Historic Site.
  • Samuel McIntire: He was a famous architect and woodcarver who designed the cities famous Hamilton Hall. He also created two other notable homes in the city that are now part of the Peabody Essex Museum.
  • Thomas Watson: He became famous as being the assistant to Alexander Graham Bell. He was born and raised in Salem, and he helped Bell create the country's first telephone company. Bell also lived in Salem for three years, and he gave the first public telephone demonstration at the city's Lyceum Hall in 1877.

SERVPRO can use a Variety of Professional Products During the Restoration Process

Any time moisture enters your home, there is a possibility that your building materials and contents can get contaminated. Our SERVPRO technicians can utilize products with the following ingredients to prevent contamination from a water intrusion event:

  • Phenolics: Phenols are acidic and work best at a pH between 6 and 7. Sporicidin is an example of a phenolic, and it works well against a broad spectrum of bacteria, fungi, and viruses.
  • Chlorines: Vanquish is an example of a chlorine-based product, and it offers low toxicity and has good germicidal properties when fighting bacteria, molds, and viruses.
  • Quaternary Compounds: These products work best if mixed with other solutions in the 9 to 10 pH range. Microban is both a phenolic and a quaternary compound, and it is a broad-spectrum disinfectant.

If you ever need water restoration conducted after a pipe burst in your house, call SERVPRO of Salem / Peabody / Marblehead at (978) 744-4545.

Water Damage To Your Salem Property.

2/24/2021 (Permalink)

SERVPROs team ready 24/7 365 days a year. Water damage done to your property should be handled by the professional team at SERVPRO. They are IICRC certified and trained for any size job.

SERVPRO can provide water restoration services in Salem

The facts show that even a half-inch crack in one of your water pipes can cause hundreds of gallons of water to pour into your structure quickly. If the leak occurs overnight, then the problem may go unnoticed for quite some time. 

SERVPRO is one of the most prominent water restoration companies in Salem, and we know that water leaks can become a major disaster in a short period. In many cases where there is an excessive amount of moisture inside your home, your carpets could get ruined. Water can make the carpeting delaminate, forcing it to be replaced. If your carpets do show signs of delamination, then we can use the following steps to remove them:

  • Determine what sections of carpet need to be removed: We can use a moisture sensor to tell us where the water went.
  • Remove the carpet in small sections: We can cut the affected areas of your carpet and haul it away in small pieces inside sealed trash bags.
  • Remove the pad: Since carpet padding is relatively cheap to replace, we can remove the wet pad to dry the subfloor underneath it.

If your carpets ever get saturated due to a water leak, call SERVPRO of Salem / Peabody / Marblehead at (978) 744-4545. 

Fire Restoration Services in Your Peabody Home.

2/19/2021 (Permalink)

fire damaged home Smoke and soot damage from fires is no DIY project. SERVPRO technicians are IICRC certified for any size fire restoration service needed for your home

SERVPRO can provide fire damage restoration services in Peabody

Peabody, Ma is a town located in the Northern Shore region about 15 miles northeast of Boston. The small city has about 51,000 people and a land area of around 17 square miles. The town is situated on four major highways, and the downtown strip sees 27,000 cars running through it every day. 

Striving businesses make Peabody a great place to work.

Having a busy downtown strip, easy access to the city, various resources, and incentives makes the city an excellent place to retain businesses. The town's primary industries include healthcare, financial, and technology services. Most of the companies in the area are located in the downtown region, Centennial Park, or the Northshore Mall.

Centennial Park has a plethora of different businesses, from research and development firms to manufacturing professionals. The complex spans over 300 acres and includes open spaces and wooded areas. The park was built in the 1980s, and it is home to companies like Amergent, BMW Service Center, CEVA Logistics, Converge, and ZEISS Microscopy.

The Northshore Mall has excellent access to the highway, where guests can shop in an upscale atmosphere. The mall is home to over 140 stores, including Ann Talyor, Brooks Brothers, and Sephora. The mall also has several restaurants spanning over its two floors, including Tony C's, The Bancroft, and Cafe Nero.

The city's two most notable employers are The Christian Book Distributors and Rousselot Gelatine. Christian Book Distributors started in the 1970s and is now one of the world's leading distributors of Christian products. Rousselot Gelatine was originally founded in France in 1891, and it is now one of the biggest gelatine distributors globally as it offers a wide variety of gelatines, including collagen. 

Peabody is home to several historical landmarks.

  • Fire & Police Memorial: This memorial is the city's way of honoring their first responders that gave their lives to keep the town safe.
  • The George Peabody House Museum: The museum was built to honor the city's most famous resident. Located adjacent to it is the Peabody Leather Workers Museum, which celebrates the city's history as "The Leather Capital of the World."
  • Peabody City Hall: This three-story brick building built in 1883 is now used as an events space, and it houses the city's municipal offices. 
  • The Peabody Historical Fire Museum: This museum is located in an old firehouse built in 1875, and it features rare firefighting-related artifacts from the Northern Shore region.

SERVPRO can help with deodorizing your home after a fire

Any time even a small fire ignites inside your house, the presence of burnt odors can always become a problem. Each of the following products brings about different types of deodorizing actions:

  • Odor Counteracting Beads: The porous materials that make up the beads get permeated with counteractants. Once the package is opened, the odor counteractants travel through the atmosphere.
  • Deodorant Granules: The granules or pellets contain the active ingredient "fuller's earth" that works like a sponge to soak up and hold in unpleasant aromas.
  • Water-Based Odor Counteractants: Many types of deodorants can be mixed with water and added to cleaning solutions to help counteract malodor particles.

If your house smells burnt after a fire, call SERVPRO of Salem / Peabody / Marblehead at (978) 744-4545. 

Mold Remediation in Salem

2/15/2021 (Permalink)

mold damage ceiling SERVPRO technicians are IICRC certified. They can handle any size mold remediation service needed for your home.

SERVPRO can provide mold remediation services in the Salem area

Once you find that a fungus has contaminated building materials or contents inside your house, the contamination could be challenging to remove. In some cases, our technicians can scrub the mold off with a rag or a scrub brush, but in other cases, the contamination goes deep into the affected materials.

When conducting mold remediation in Salem, our SERVPRO technicians can use various methods to remove fungal formations from your affected contents and building materials. For example, sanding used to be commonly used to remove the formations from items such as wooden studs. However, sanding can ruin the surface of the material. Instead, professional restoration companies have found the following advantages to soda blasting:

  • The Chemical's Crystalline Structure: During soda blasting, our technicians can use a unit with sodium bicarbonate that consists of microscopic crystals with sharp edges.
  • Remove Contamination Without Harming the Surface: If appropriately done, soda blasting can remove the fungal formations and save the surface of the affected item at the same time.
  • Can Cause Chemical Reactions: The sodium bicarbonate can also help eliminate spores and neutralize mildew-like odors.

If you ever notice that your walls or maybe a piece of furniture is contaminated by fungi, call SERVPRO of Salem / Peabody / Marblehead at (978) 744-4545. 

Speed is Vital for Peabody Flood Water Removal

2/3/2021 (Permalink)

SERVPRO water damage equipment being used in hallway. Flood cuts on wall Sometimes we need to make flood cuts to thoroughly dry your flood damaged home.

SERVPRO Offers a Fast Flood Water Removal Service

Floods can arrive almost without warning and cause significant damage to your home in a short space of time. You cannot always prevent the damage, but it is essential to act quickly to remedy it.

If you need flood water removal in Peabody, call SERVPRO as soon as you can. We’re Faster To Any Size Disaster; our expert teams aim to arrive within four hours of your first call.

Speed is essential because if flood water is left undrained, there is more risk of:

  • Water seeping into walls and causing structural damage
  • Peeling and bubbling of paint and wallpaper
  • Fungal growth inside damp materials
  • Wooden floors warping beyond the point of repair

SERVPRO technicians use a range of free-standing and truck-mounted pumps to evacuate water. Then we set up an optimal drying environment using air movers, dehumidifiers, and portable heaters if necessary. We even use air scrubbers and spot treatments to take care of deodorization and nix those nasty damp smells.

For swift water removal, call SERVPRO of Salem / Peabody / Marblehead at (978) 744-4545.

SERVPRO Helps Salem Businesses Prepare for Water Damage

1/27/2021 (Permalink)

SERVPRO restoration equipment being used in water damaged room Salem is no stranger to storm damage. Should your home experience a loss event, SERVPRO is on call for restoration.

Preparation is Key in Water Damage Situations 

If you are a business owner, you do not want to have your business closed for any length of time if you can avoid it. A closed business means no customers and no profits. 

Preparation is essential to avoid lengthy closures after water damage to your Salem business. Thankfully SERVPRO makes it easy to prepare with an Emergency READY Profile (ERP). 

Your ERP is an electronic document that contains vital information:

  • Facility details such as remises layout, assembly points, and water shut off locations.
  • The chain of command and who to call in an emergency.
  • A step-by-step plan to get back on your feet following water damage.

You can also use your ERP to authorize your chosen SERVPRO franchise as your emergency remediation team, making it quicker to get in touch and begin the remediation process. 

It is free to download the app and set up your ERP, which means you get a high-value profile at no extra cost to your business. 

To get started with your water damage plan, call SERVPRO of Salem / Peabody / Marblehead at (978) 744-4545.

Keeping Historic Salem Safe from Flood Damage

1/20/2021 (Permalink)

cloud to ground lightning Salem is no stranger to storms, and SERVPRO is always on call to restore your storm damaged home.

Salem Flood Damage Cannot Erase History

Salem barely needs an introduction. This thriving city of 41,340 residents is associated with popular consciousness with the infamous Salem witch trials. When you visit, you will see witch logos on police cars, and local schools often name their sports teams after witches and witch-related phenomena. 

However, there is much more to Salem than the witch trials. The city has a long history stretching back to 1626, when colonists arrived from Cape Ann to settle in the area. Nowadays, Salem is a modern community with green initiatives such as electric car charging points and free bicycles so visitors can explore Salem in an environmentally friendly way. 

It is also a place where history is also close at hand. 

The Historical Sites of Salem 

If you are visiting Salem, do not miss out on these historical gems:

  • Pioneer Village was constructed in the 1930s as the setting for a play. However, the townspeople liked it so much that the city decided to keep it and turn it into a tourist attraction. In June 1930, it became America’s first living history museum. The historical recreation was so accurate that in 1993 Pioneer Village was used to represent seventeenth-century Salem in the opening scenes of Hocus Pocus.
  • Salem Maritime Historic Site lets you take a step into Salem’s rich maritime past. Among the attractions on display, you will find the eighteen-century home of Captain Derby, who was the first millionaire in the New World, a custom house, a storehouse, and a replica tall ship named the Friendship of Salem.
  • The Federal Street Historic District, where you can view the Old Granite Courthouse
  • The Peabody Essex Museum, which holds the record as the longest continually operated museum in the United States.

If you want some fresh air, look no further than Salem Willows, a lush green oceanfront park. The park gets its name from the lovely willow trees planted to provide a shady walk for patients convalescing at the nearby smallpox hospital. Besides peaceful nature walks, you can enjoy seaside fun in the park thanks to its beaches, piers, and boardwalks. Kids are sure to love the playpark, miniature golf, and carousel. 

Floods can Cause Havoc in Salem 

Salem has seen its fair share of storms and floods. In 2018 a winter storm caused flooding severe enough to put Derby Wharf completely underwater, close schools, and render many roads impassable. City officials proclaimed it the worst flooding in the area for more than 50 years. Historical records show that storms and coastal flooding have been an issue in Salem for many centuries.

SERVPRO Advises Residents on Flood Damage Protection 

In the event of flood damage, SERVPRO is here to help. However, it is always better to prevent damage if you can. Some ways to protect your home include:

  • Ensuring doors, windows, gutters, and the roof are sound with no holes, cracks, or missing tiles
  • Installing storm doors or shutters
  • Keeping vital paperwork and medication in waterproof containers and storing them on the upper floor of your house
  • Examining your garden and yard to ensure the ground slopes away from your home

Contact us as soon as you notice flood damage. We can extract water, dry your home and belongings, and even liaise with your insurance company. Call SERVPRO of Salem / Peabody / Marblehead at (978) 744-4545.

Explore A Historic Salem House From The Comfort Of Your Own Home

1/4/2021 (Permalink)

black and white photo of a street It will be exciting to see the community enjoying the virtual tours to The House Of The Seven Gables.

Salem’s House Of The Seven Gables Is Open For Virtual Tours

People come from far and wide to visit The House Of The Seven Gables in Salem. The house rose to fame after Nathaniel Hawthorne’s 1851 novel of the same name, which was based on the very same house. This winter, you can take a virtual tour of the house from the comfort of your own home.

  • Enjoy a pre-recorded guided tour of the mansion.
  • A brand new 3D tour was added for this season.
  • Explore one of North America’s oldest homes.

Tour tickets cost $10 or are free to Gables members. There are slots available throughout December and early January. Visit the Seven Gables website for more details and to book your tickets. Ticket sales support Seven Gables’ work to be a welcoming site for visitors.

Whether you live in a historic home or a modern duplex, it is essential to be aware of fire risks. If you need help with fire damage restoration, call SERVPRO of Salem / Peabody / Marblehead at (978) 744-4545.

Is Professional Fire Puff Back Cleaning Necessary for Salem Homes?

1/4/2021 (Permalink)

gas furnace with duct SERVPRO says to Salem Homeowners--Check your furnace before firing up for the winter--or call us for sooty PUFF BACK cleanup

Soot residues can be a hazardous presence requiring experienced technicians to overcome.

Soot is often an unfortunate effect of combustion after a structure fire, but it can affect Salem homes through a phenomenon known as a furnace puff back. A micro explosion in the ignition chamber can send a pocket of soot and oily residue through the HVAC system ducts and into connected rooms. Professional fire restoration is necessary to overcome these effects without causing more significant damage.

Why is Professional Puffback Cleaning Necessary?

Professional fire puff back cleaning for Salem homes is necessary because of the potentially harmful health risks the presence of soot can cause. Particles generated by partial combustion are often around 2.5 microns in size, allowing them to deeply penetrate into the lungs of those breathing them without the appropriate protection. Our SERVPRO trained technicians can address the presence of soot particles in the environment and take the necessary steps to clean the surfaces impacted by settling residue.

Fire Damage Inspection for Salem Homes

Our project manager and crew chief work with your insurance adjuster to provide a thorough damage assessment and estimate to ensure fire restoration gets started as soon as possible. This includes using a borescope to inspect the ducts of your HVAC system impacted by the furnace blast and using our arsenal of tools and devices for cleaning.

Fire Damage Cleanup in Salem

Cleaning up after certain smoke damages can be more challenging than many homeowners realize. Remedies they might have searched on the internet could quickly spread soot residues even further and impact underlying materials more deeply. Identifying these residues' composition helps to choose the appropriate cleaning product and approach to preserve installed materials and exposed contents as much as possible. In the case of oil-based residues common to furnace puff backs, oil-based detergents and solvents can help loosen thick soiling to make cleaning more manageable. The unsightly smoke tags or spider-like webbings often seen after a puff back are electrically charged ions that seek corners and cooler areas of affected rooms.

Trained technicians that utilize advanced equipment for puff back cleaning is crucial to restoring your home to its preloss condition. Our SERVPRO of Salem / Peabody / Marblehead team can help when you call (978) 744-4545.

Take Part In An Epic Game Night In Peabody This Winter

12/22/2020 (Permalink)

a marker on a map that says scavenger hunt SERVPRO is looking forward to the virtual game night!

Enjoy All The Fun Of A Game Night Without Leaving Your Peabody Home

Let’s Roam Scavenger Hunt Adventures has something new for adventurers to try this winter: An at-home game night. Get together with loved ones to play games, including:

  • Trivia games with a choice of over 8000 questions.
  • Let’s Draw, where you must guess what your friends are drawing before the time is up.
  • Virtual charades with tons of categories to choose from.
  • And many more!

Game nights run online – no need to download anything. Video chat with friends and family while you play games. It is a perfect way to beat the blues this winter.

You can sign up for a free trial with Let’s Roam online. The trial lasts for seven days. If you love hosting your own game night, you can subscribe for $19.00 monthly, allowing unlimited games and events, but there is no obligation.

Do not let storms ruin your fun this winter. If you need help with groundwater removal after a storm, call SERVPRO of Salem / Peabody / Marblehead at (978) 744-4545.

History and Culture Awaits You In Salem

12/17/2020 (Permalink)

a fire damaged cabinet covered in soot Don’t let fire damage keep you out of your home for long. Contact SERVPRO immediately for effective remediation services.

The Famous Witchy Town Offers Enchantment To Visitors

Salem is synonymous with witchcraft and magic. It is impossible to hear the name without thinking of the witch trials, and even today, Salem is a popular setting for spooky movies and shows. Scenes from Sabrina the Teenage Witch, Hocus Pocus, and Bewitched were filmed here, along with Bride Wars, Lords of Salem, and American Hustle. The town also has a namesake in Sabrina the Teenage Witch, who named her cat Salem.

In 1626, a settler named Roger Conant arrived from Cape Ann and chose to settle and start a town. The town's name, Salem, is a reference to Shalem, a word which is officially identified with Jerusalem. The town was given this name in honor of the peaceful transfer of power when John Endecott took over from Conant as the town leader.

Salem is well known for its witch trials, but it is famous for other reasons too:

  • Salem seafarers were bold and adventurous, and Salem established successful trade routes to Asia and India.
  • Salem is officially designated as the birthplace of The National Guard. Every year, members of the Second Corps of Cadets gather to lay a wreath, sound bugles and fire a 21-gun salute.
  • Elias Hasket Derby hailed from Salem – he is widely considered to be American's first millionaire.
  • In 2011, Salem set the record for the highest price ever paid for a piece of Federal furniture, when a private collector paid a staggering $662,500 for a carved mahogany side chair.

Witch Related Tourism Gives A Sombre Look Into The Past

Salem bills itself as The Witch City, which is unsurprising considering the famous Salem Witch Trials of 1692 and 1693. The trials began after several teenagers and younger girls, including Elizabeth Hubbard, Abigail Williams, and Betty Parris, accused several townspeople of witchcraft. By the time the trials ended, more than two hundred people had been charged, and of those two hundred, thirty were found guilty. Twenty people were killed (including Giles Corey, who refused to enter a plea), and at least five others died in jail.

Although Salem embraces its witch-related history, there has also been concern over whether it should keep the close association or focus more on its other cultural aspects. In recent years, a memorial was set up to remember those who died in the trials. For many years, people believed the victims died at Gallows Hill. In 1921, historian Sidney Perley discovered that the correct location was Proctors Ledge. The town purchased the land as "memorial land" but did not build a memorial, partly because the dark period of Salem's past was a source of shame.

However, in 2017, on the hangings' 325th anniversary, the Salem Witchcraft Museum unveiled a memorial. It is a simple stone semi-circle, with the names of the victims carved into it. The memorial lets Salem acknowledge and preserve its history in a respectful way and gives those interested in the witch trials a focal point to visit and remember.

You can also view the Jonathan Corwin House, which is also known as The Witch House. This house is the only building still standing in Salem, which has direct ties to the witch trials. Judge Corwin was one of those asked to investigate the allegations of sinister activity. The house itself is a fine example of seventeenth-century New England architecture. In the 1940s, it was moved slightly from its original location to its current one and carefully restored to historical accuracy.

Explore The Many Historically Significant Buildings In Salem

With such a long history, it is little wonder that Salem has so many historical buildings to explore. Anyone interested in history will want to stop and see:

  • Hamilton Hall is an impressive three-story brick building, with the bricks arranged in the Flemish Bond style. Samuel McIntire designed the building in 1805 as a social meeting place for Salem's most prominent families. It was named in honor of the Founding Father Alexander Hamilton. The hall still functions as a meeting place today and is frequently booked for social gatherings.
  • The Gedney House is an example of a Colonial home, and the oldest part of it was built in 1665. The house was built for shipwright Eleazor Gedney, a member of the Gedney family, who were among Salem's founders. The house is famous for its historical carpentry and how well the oldest parts of it have survived the passage of time. The house is now a museum, and though it is not open to the public, you can arrange private tours.
  • The House Of The Seven Gables was made famous by Nathaniel Hawthorne's novel of the same name. Construction on the house started in 1668. Hawthorne described the house as if it was a character in the book, with a personality all its own. In 1908 the house was purchased and made into a museum. It was reconstructed to fit what Hawthorne wrote about it in his book, rather than what was historically correct. Today it is a popular museum which also offers educational programs for children.

SERVPRO Helps Salem Residents With Fire Damage Cleanup

In 1914, Salem was afflicted by a blaze that became known as the Great Salem Fire. The fire began with a series of explosions, and by the time it was under control, 20,000 people had lost their homes. The fire caused $15 million worth of damage. Some superstitious residents claimed that the spirit of Giles Corey (who died during the witch trials) had appeared before the fire, which was considered a sign of impending disaster.

Even in the modern world, fire is still a real danger. Thankfully, SERVPRO is here to help with fire damage cleanup. We understand that soot and smoke can leave your home unrecognizable. That is why we aim to clean and restore your home until it looks "Like it never even happened."

Our technicians take care of every aspect of fire damage cleanup. That includes:

  • Cleaning away soot damage
  • Washing linens
  • Restoring furniture
  • Overseeing structural damage repair. 

We also deodorize your home and leave it fresh.

We can also liaise with your insurance company on your behalf and provide professional evidence of the damage.

If your home suffers fire damage, do not despair. SERVPRO of Salem / Peabody / Marblehead can help. Call us today at (978) 744-4545.

Weekend Fun for the Whole Family in the Marblehead Area

12/1/2020 (Permalink)

People playing cards. Slow down and enjoy virtual family games put on by Roam Scavenger Hunt Adventures with your family.

Marblehead families can enjoy a virtual game night every weekend through the end of the year. 

There is nothing like a group of fun games to get the whole family up, moving, and laughing. While many of the live events for Salem and its surrounding areas have been canceled through the end of the year, Let’s Roam Scavenger Hunt Adventures have put together an immersive video platform that combined chat software with a virtual way of exploring, discovering, and connecting.

Families participating in this free event can expect a massive trivia game, charades, a virtual Pictionary style game, and even drinking games for party animals. Try out your luck on December 4th, 5th, or 6th from 7 PM – 10 PM. You can RSVP through Eventbrite or find more information by calling Let’s Roam at (720) 340-3264.  

Whether it is a hotel or a shop, water damage to Marblehead businesses can be devastating to your building and customers. Our SERVPRO of Salem / Peabody / Marblehead team can help with fast extraction, drying, and cleaning solutions. Call us today at (978) 744-4545.

What Are the Primary Tourist Attractions for Salem?

11/25/2020 (Permalink)

A map of Salem SERVPRO of Salem / Peabody / Marblehead cares about their community, and is here to assist for any destruction.

History in Salem is Well Known for Their Fascinating History and Building Structures

Salem has become one of Massachusetts's most renowned towns between the history and steady growth of the area. Tourism is one of our economy's driving forces, despite how busy teams like our SERVPRO professionals might stay with severe weather damages or water disaster cleanup. Much like the caretakers of landmarks and historic properties, the upkeep of tourist attractions ensures that the area continues to grow and thrive as it has almost consistently done every decade since censuses recorded these statistics in the mid-1700s.

Historical Properties 

The town of Salem has been one of the most recognizable places in American history for its sordid past concerning the treatment of suspected witches in the 17th century. How the public would handle these allegations and persecute these women would be a permanent black mark on the entire commonwealth of Massachusetts – in some ways even to this day. Preserving and protecting historic landmarks, artifacts, and stories has been a mission of historians and municipal workers of the city, helping to designate protected areas and upkeep treasured properties and structures.

Historic properties in Salem range from former schoolhouses, municipal structures, homes, and churches. While there are notable buildings in nearly every neighborhood of the city, there are two primary districts that hold the most recognizable of these protected areas, homes and businesses. Charter Street Historic District contains the Charter Street Cemetery, the Grimshawe House, and the Pickman House. The Federal Street District protects aging homes constructed between 1810 and 1900 and a courthouse building from 1785.

House of Seven Gables 

This is a home that was made famous for its original design by Nathaniel Hawthorne. The structure was built in 1668 for Captain John Turner, and it would continue to be in excellent enough shape to inspire Hawthorne's writing for an 1851 release. Today, you can visit the house as a guest because the building has become a non-profit museum. Paid tours are available, as well as specific programs for children.

Pioneer Village

This is one of the few living history museums available in the country and can showcase what life might have looked like in June of 1630 in Salem. Initially, this was a set for a play that was being developed for performances in 1930. However, the town loved the accuracy and appeal of the creation so much that it was saved and continues to be a strong account of pioneer days in what would be one of the most significant port towns in the New World. A short time in the presence of these recreated structures can give anyone an appreciation for modern advancements.

Salem Willows Park 

Despite how long Salem has existed as a settlement and town in Massachusetts, the region's expansion and industrial growth have not compromised the scenic allure of Essex County. While there are many parks and reserves throughout New England and across the North Shore area, Salem Willows Park is one of the town's most attractive natural areas. Founded in 1838, this oceanfront park has captured the hearts of visitors and locals alike with long-standing implements like Kiddieland amusement park, a boardwalk with shops and arcades, and beachfront. In the summer, the beaches of Salem Willows Park are popular for fireworks, as you can see Beverly, Marblehead, and Salem run their displays.

Peabody Essex Museum 

Several years ago, more cultural and historical centers spread out through town, including the renowned Essex Institute and the Peabody Museum of Salem. Combining both of these centers' collections has proved to be a beneficial decision, as the new Peabody Essex Museum ranks among the top art museums in the country. The latest advancement campaign adds square footage for the gallery and endowment and operating budget to be among the top 10 galleries in North America. In total, the Peabody Essex Museum boasts over 840,000 historical and cultural art pieces and more than 400,000 books and manuscripts.

Salem State University 

Colleges and universities are always a draw to the area, as not only does this increase the population by thousands when school is in session, but it also increases the number of shops, specialty stores, and annual events like fairs and festivals. The student body of Salem State University adds nearly 8,000 to Salem's population in the fall and spring months, and having been constructed and founded in 1854, is as historic as many other buildings in town. While the college is a draw for traffic into Salem, art and live entertainment events hosted by the institution showcase local talents and the expertise of craft makers, musicians, painters, and other budding artists.

Efficient Water Extraction Solutions for Salem Homes 

Flooding and substantial water loss incidents can leave standing water in Salem homes, which can quickly become a compromising situation for exposed materials and contents. Emergency services seek to overcome these obstacles as soon as possible. That is why our SERVPRO of Salem / Peabody / Marblehead team has leading extraction tools stocked and ready to mobilize at the first notice of loss.

Not every extractor is ideal for every disaster, however. Understanding what your property needs is the objective of the project manager and crew chief working with the customer to establish a restoration plan that addresses current conditions and the common concerns moving forward. Standing water is detrimental to porous flooring, wood trim, and drywall used as the wall surface material in your home. Once saturation occurs, moisture removal can be much more challenging than eliminating surface water.

For hard floor surfaces, several removal tools often excel at a much greater rate than alternatives in our inventory. Submersible pumps, both electric and gas-powered, can remove surface water concerns down to a depth of two inches. At this point, wet vacuums and separate attachments can remove the lingering pooling in the damaged areas. Specialty removal tools like weighted extractors and carpet wands can help to reduce moisture reaching sensitive subflooring materials.

Water removal for Salem homes can happen quickly after disasters strike. Give our SERVPRO of Salem / Peabody / Marblehead team a call today at (978) 744-4545

When Peabody Residents Need a Laugh

11/25/2020 (Permalink)

A stand up comedy sign. We all need a good laugh, go out and enjoy a good laugh at Boston on Condor Street.

Experience a fun stand-up comedy event in nearby Boston on Condor Street. 

Who doesn’t need a laugh with all the crazy happening in the world? The Sundown Stand-Up Comedy series continues to go strong at the Condor Street Urban Wild. As this is an ongoing event happening at each full moon point in the cycle, the next chance to see live stand-up comedians in this outdoor setting is November 29th, 2020, beginning at 4:00 PM.

Ensure that you dress appropriately for the weather expected, including wearing the mandated masks and maintaining your distance. Whether you are a comedian looking to try out some jokes on a kind audience or you want to be part of hearing local talent, you can RSVP for one of the limited slots online or by calling the organizer Like2Laugh Productions at (914) 629-1225.

The need for mold remediation in Peabody businesses is no laughing matter. Let our SERVPRO of Salem / Peabody / Marblehead team help you make microbial threats “Like it never even happened,” by calling (978) 744-4545.

Salem Massachusetts is Rich in Culture, Architecture, and History

11/4/2020 (Permalink)

paintings in an art exhibit It will be exciting to see the community at the Salem Art Association annual art exhibit.

Salem Arts Association Annual PEM Inspirational Exhibition

Every year local artists have the opportunity to exhibit some of their most inspirational pieces. Inspiration for their work is drawn from the Peabody Essex Museums' collection of outstanding art and architecture exhibitions. Members explore the history of Salem to create their artistic interpretations covering everything from:

  • The season – Autumn
  • Halloween
  • Witchcraft and
  • Their interpretation of the city's history

Guests may view the exhibit during regular hours on the weekends from 12:00 to 5:00 pm until Nov 8, and attend virtual 3D tours of the gallery. Guests may also purchase exciting pieces in person and online. Take a virtual tour and examine any of the displays from the comfort of your home. Virtual tourists can even measure artwork they find interesting.

SERVPRO of Salem / Peabody / Marblehead provides professional flood water removal services to Salem residential and business customers and the surrounding area. Call (978) 744-4545. We are available 24/7 to help with flood water removal, mold mitigation, and restoration.

How Quickly Can Flood Damage Wreck Your Home?

10/26/2020 (Permalink)

mold growing on walls after flood, wood floor SERVPRO Says--Call us fast to mitigate flood damaghe and prevent mold infestations in your Salem home

Salem Residents need Flood Damage Remediation Fast

When a storm rips through Salem, it can leave all kinds of chaos in its wake. We are all used to seeing images on television of storm-ravaged houses, but of course we hope it will never happen to us. Unfortunately, you cannot guarantee your home will not suffer damage, but when disaster strikes, SERVPRO is here to help.

Speed is vital when dealing with flood damage in your Salem home. Floodwater causes more damage the longer the situation goes on.

What happens when floodwater first enters your home?

The damage begins as soon as water enters your home. Moisture immediately soaks into:

  • Floor and walls
  • Carpets and rugs
  • Upholstery and drapes

Color can bleed out of upholstery in minutes, paper products can swell, and wood can warp.
 
What are the risks in the first few hours?

In the first few hours, drywall soaks up water, carpets become even more water-logged (and usually are not salvageable), and wood swells more. Metal surfaces might start to tarnish, and you will start to smell the unmistakable damp odor that comes after flood damage.

What are the risks in the first week?

Within a week, the effects of a flood are catastrophic:

  • Mold spores start growing within 48 hours, which can cause health effects and spreading fungus
  • Doors and window frames swell to the point they cannot open
  • Metal starts to rust
  • Paint blisters and bubbles

Can SERVPRO get here fast?

It is clear that fast action is vital. We contact you within an hour of receiving your first call, and arrive at your home within four hours to begin assessment and remediation.

Our technicians come with industry-grade personal protective equipment and powerful pumps, air dryers, and dehumidifiers. We remove excess water, then dry your home, and supervise necessary repairs. Because we arrive quickly, we can often save wooden furniture and upholstery.

We monitor moisture levels and check for hidden patches of moisture, to ensure a thorough job. We also deodorize your home when we are finished, so it smells fresh once more.

If you need help fast, call SERVPRO of Salem / Peabody / Marblehead at (978) 744-4545.

What are Mold Remediation Standards and Why are They Important for Salem Local Businesses?

10/25/2020 (Permalink)

man looking at mold on a wall Don’t panic when noticing a mold infestation in your home or business. Contact our IICRC certified team for mold remediation services.

Salem Companies Need Knowledgeable Mold Remediation Companies

Entrepreneurs in the Salem area know the importance of standards and guidelines. From quality control guidelines to the employees’ handbook, standards help your business run in a consistent way and build trust with your customers.

If you need mold remediation in your Salem business premises, you want to know the company you call has established standards and best practices. You would not entrust someone with your business if you were not confident in their knowledge and procedures.

What is the IICRC and why does it matter?

IICRC stands for the Institute of Inspection, Cleaning and Restoration Certification. The IICRC is a non-profit organization for the restoration industry (including fire, flood, and mold remediation.) It was founded in 1972 and is now an international organization with over 6000 certified firms worldwide.

The IICRC aims to establish global standards for the remediation. What does that mean for your business? It means that IICRC-trained staff understands the theory and practice of remediation, and they are up to date on best practices and the most effective techniques.

How does SERVPRO train its staff?

We use IICRC standards to train our staff, and we offer:

  • 15-day hands-on training at our training facility for operators
  • Self-paced certification programs for all staff
  • Ongoing training and e-learning to keep our team up to date

We know that investing in our SERVPRO of Salem / Peabody / Marblehead team is the best way to serve the local business community.

What do the IICRC standards for mold include?
The IICRC standards for mold cover every aspect of mold remediation, including:

  • Being aware of health and safety for your staff and our workers
  • Documenting the condition of the building and our process as we proceed
  • Controlling contamination at the source to prevent spores from spreading further
  • Removing mold contamination
  • Dealing with the moisture problem – moisture is present wherever there is mold, and fixing the moisture issue is vital

In practice, these standards add up to a thorough mold remediation process in Salem that leaves your business Certified: SERVPRO cleaned.

What health and safety precautions do we take?

We equip our teams with personal protective equipment that includes gloves, coveralls, eye protection, and respirators. We assess your facility for any health and safety hazards before we begin work. In more severe cases, mold can rot wood or damage drywall, so we make sure the area is safe to work in before we start. 

We talk to you about health and safety issues and offer directions to ensure you and your staff stay safe throughout the process.

How do we document the conditions?

Monitoring conditions in the affected area is essential. We can see the mold mycelium (the collection of cells), but we cannot see how deep moisture goes inside walls or under carpets and floorboards. We monitor conditions using:

  • Moisture meters and probes to measure moisture levels in a range of materials
  • Thermal imaging to monitor the movement of water through building materials
  • Thermo-hygrometers to measure humidity

Proper monitoring means we can compare conditions at the start and end of the remediation process, and we can monitor moisture levels while remediation is in progress. Documenting means there is no guess-work involved: We always know the exact conditions in your business premises and can adjust our process if needed to get the best results.

How do we control contamination at the source?

It is effortless for mold spores to become airborne and spread through your business. SERVPRO takes steps to prevent spores from escaping:

  • Setting up negative air machines so that air cannot flow from the contaminated area to uncontaminated areas
  • Shutting off HVAC systems and covering doors, windows, and vents to cut off escape routes
  • Building a containment chamber around the affected area

What do we do to remove mold contamination?

Although it is impossible to capture every last microscopic spore, the more visible contamination we can remove, the less chance of it coming back. We use HEPA vacuums to hoover up mold, and we can also use dry scrubbing, soda blasting, and wet wiping with antimicrobial agents to deal with fungal growth.

SERVPRO can remove mold from carpets, drapes, blinds, walls, wooden surfaces, furniture, and more. Our technicians will also dispose carefully of any mold-invested materials that cannot be cleaned.

How do we deal with the moisture problem?

The IICRC standards state that the best cleaning methods cannot prevent mold returning if moisture is still present. We handle the moisture problem using a combination of air movers, fans, and dehumidifiers to evaporate water and reduce humidity. We can also bring in portable heaters if needed. You can count on our AMRT applied microbial remediation technicians to service your building following best practices.

For knowledgeable mold remediation you can trust, call SERVPRO of Salem / Peabody / Marblehead at (978) 744-4545.

After Fire Damage Can a Business Space Be Returned to Its Former Condition?

10/15/2020 (Permalink)

A commercial building with a lot of fire damage. SERVPRO understands that your Salem business is your livelihood. We will do what it takes to get you back in business better than ever.

SERVPRO Can Come In and Help Get Your Salem Business Back to Its Former Glory After Fire.

After a fire, business managers in Salem are concerned about many things. They are primarily worried about returning to normal operations as quickly as possible. But one of those concerns is what condition their commercial space will be in once the restoration is completed after a fire?

SERVPRO has been providing fire damage restoration services in Salem and surrounding areas for almost twenty years. We also offer water, flood, and storm restoration services. Business managers want to return to operations as quickly as possible after a fire, even in temporary quarters. Many customers also plan their return to normal operations with a grand reopening celebration providing customers with discounts and handouts.

Our experienced team can help meet these goals. Our fire damage restoration processes include:

  • Removal of all items and structure damaged by the fire
  • Identification and cleaning of all things needing cleaning
  • Thorough cleaning of all surfaces to remove soot and smoke odors
  • Removal of smoke odors in all areas of the building

Our main target is to return your commercial space to its former condition, “Like it never even happened.”

Should Equipment and Materials Be Moved Out of the Property?

SERVPRO can assist business managers with these decisions. The preferred approach is to clean and deodorize equipment in place unless restoration is impeded. However, we offer pack-out services to remove items to our premises for thorough cleaning and sanitization. Our fire and odor removal technicians will review each item to make appropriate recommendations. For example:

  • Clothing and fabric items may be removed for cleaning
  • Small equipment items, particularly electronics, may be removed for specialized cleaning
  • Heavy equipment items are generally left in place
  • Surface cleaning can be performed by SERVPRO, while specially trained technicians may be required for interior cleaning of the equipment and maintenance

SERVPRO can help coordinate all of these activities, aiming to return your business to normal operations as soon as possible.

Call SERVPRO of Salem / Peabody / Marblehead (978) 744-4545 to help with fire damage to your business.

Why Should Homeowners Hire Water Loss Recovery Companies that Also Offer Rebuilding Services?

9/22/2020 (Permalink)

water damage on ceiling Water quickly damages drywall and other structural items. SERVPRO has effective methods to restore your home.

Streamline Water Damage Restoration in Salem with SERVPRO's Full Lineup of Mitigation, Remediation, and General Contracting Services 

Every Salem residential water emergency presents unique circumstances. Because we can never be confident about what challenges we might face, it is of great benefit to our customers that our company holds a general contractor's license. In addition to our managers' and technicians' certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), this licensure allows us to offer a total restoration package.  

What Water Damage Restoration Tasks Can a General Contracting Firm Handle? 

When your Salem home suffers water damage, restoration efforts frequently include more than merely performing water extraction and structural drying. IICRC-trained technicians seek out trapped water to control safety hazards and prevent progressive deterioration of building materials and secondary damage. As a licensed general contractor, SERVPRO can take steps to: 

  • Support ceilings, floors, walls, and other structures sagging or bulging because of trapped water
  • Release water from building cavities safely through strategies like:
  • Weep holes punched from the wall to the center of affected ceilings
  • Drainage holes cut or drilled in walls after woodwork removal
  • Flood cuts in wall materials sawn from stud to stud, floor level to several inches above the waterline
  • Remove toe kicks and molding from built-in cabinetry to access water pooled beneath
  • Strategic removal or propping of hardwood planks or strips to direct the airflow over and under the flooring
  • Repair, replace, and rebuild structures affected by the water date itself or the controlled demolition performed to mitigate and remediate the harm 

Is It a Better Solution to Hire a Separate General Contractor to Reconstruct After Water Damage? 

Using the full spectrum SERVPRO team is a cost and time-effective way to manage even complicated water damage restoration. We can coordinate the phases and tasks more efficiently, and have a comprehensive understanding of the circumstances a new contractor would need to learn, delaying their response. You avoid the stress of finding and interviewing firms for the final stages of restoration. 

The turnkey water damage restoration approach from SERVPRO of Salem / Peabody / Marblehead makes the journey from waterlogged to "Like it never even happened," seamless. Obtain all services needed for water restoration, assessment through build back, with one call to (978) 744-4545. 

Contractor Licenses:

General: cs-114298

Can Residents Use Sandbags to Help Prevent Flood Damage?

9/14/2020 (Permalink)

sandbags stacked on top of each other protecting street and homes Sandbags can help minimize the risk of flooding.

Salem Homeowners Are Keen to Protect Their Properties from Flood Damage 

Anyone living in Salem knows that home repairs can be costly and time-consuming. That is why it is better to keep on top of home maintenance and fix problems as soon as you notice them. It is advisable potential issues and mitigate them before they happen.  

One crucial area of preparation is reducing flood damage from Salem storms. By the time weather forecasters predict a storm, it is often too late to take action and protect your home. Get your supplies together ahead of time, so you are ready to act when a storm warning comes.  

Sandbags are one way to protect your home. 

What are sandbags, and how do they work? 

A sandbag is a burlap or polypropylene sack filled with sand or dirt. People use sandbags to: 

  • Create military barricades
  • Temporarily fix a damaged levee or dyke
  • Control and direct traffic
  • Protect homes and businesses from flood damage 

Sandbags can create a temporary barrier and keep floodwater away from your home, but you must have them on hand when the storm hits. If flooding is already underway, you will not have time to fill and stack sandbags. 

How do I make and stack sandbags?  

Making sandbags is easy. For residential use, around 18" wide and 36" deep, or slightly smaller, is a good size. Fill bags between a third and a half-full with a heavy-bodied or sandy soil. Always use burlap or woven polypropylene sacks – no other materials are suitable.  

When you get word that a flood or storm is coming, stack sandbags by following these steps:  

  • Overlap the top of the bag (don't tie) and stack them with the folded part underneath
  • Place the folded piece pointing uphill so they will not open when water runs past them
  • Stamp each bag firmly into place to create stability
  • Create one layer at a time, placing bags, so they overlap like bricks in a wall 

What risks do I need to look for when using sandbags?

SERVPRO knows it is essential to keep floodwater from your Salem property, and improper use of sandbags can cause more problems than it solves. Do not use sandbags to create a fence around your home. Flood water can collect between the bags and your house and cause more damage.  

Use plastic sheeting between sandbags and your house's wall if you can, as this makes the sandbags more effective. 

Know that it takes two people to fill sandbags, and it is a time-consuming process – you cannot do it in a hurry when a storm has already started. Sandbags cannot always completely protect your home, but they can reduce the amount of water that reaches your house.  

Can SERVPRO help me if water gets into my property?  

If water enters your property, SERVPRO of Salem / Peabody / Marblehead is here to assist. We are constantly available 24/7, and we train our technicians in every aspect of flood damage cleanup. We are Faster To Any Size Disaster, which means you should call us to help with minor or significant flood damage.  

What can SERVPRO do about storm damage? 

Our technicians can take care of every factor of flood damage remediation: 

  • We use free-standing and truck-mounted pumps to extract flood water from your house
  • We use dehumidifiers and air movers to dry the structure of your home, and to dry around and between furniture
  • We use wet and dry cleaning, spot cleaning, and ultrasonic cleaning to restore your personal belongings
  • We bring in air scrubbers, fogging machines, and ozone generators, to remove damp odors 

Our technicians use industry-standard monitoring equipment to log drying results and adjust our method if necessary. If elements such as drywall, carpet, or wallpaper are damaged beyond repair, we can restore them. 

Is there anything else I can do to protect my house from floodwater? 

Before a storm comes, you might want to look into fitting storm doors. It is also good to stay on top of repairs such as damaged guttering, missing roof tiles, or damaged window and door frames. Water can get through the tiniest gaps, so it is essential to mend even the smallest of leaks. 

Sandbags are a temporary measure – they degrade with use and cannot be used as a permanent measure. However, they can provide temporary relief and reduce the amount of water that enters your home during a storm. If water leaks into your home, call SERVPRO so we can take care of remediation. 

For help with flood damage, call SERVPRO of Salem / Peabody / Marblehead at (978) 744-4545.

What Tools Work Best for Carpet Water Removal in Salem Homes?

8/26/2020 (Permalink)

peeled back carpet for drying Different Salem Carpet Drying Methods Can Save Our SERVPRO Customers Money and Inconveniences. "Like it never even happened."

Water removal is one of the foundations of effective mitigation for damaged homes.

Substantial water emergencies in Salem homes often require a prompt response from water restoration companies like our SERVPRO team. Because our technicians stay read to mobilize 24/7, we can usually reach damaged addresses within hours of the first notice of loss to begin mitigation. While this and emergency services that happen before job scoping can reduce total losses for the house, an essential element to these processes is water removal.

The importance of removing standing water and drying water damage in Salem homes cannot be overstated. With hygroscopic materials sensitive to absorption like carpeting, the removal of water and subsequent dying happens similarly with specific tools and technologies. Water removal from carpeted flooring often involves:

  • Carpet Wands – Despite efficient drying solutions, carpet wands are fundamental in removing trapped water from fibers and padding. 
  • Weighted Extractor – Using the weight of the technicians running the equipment, stationary tools and ride-on options force moisture to the surface for removal with onboard vacuums.
  • Submersible Pumps – Pooling beyond the carpet itself should get addressed as quickly as possible with submersible pumps or even wet vacuums if less than two inches in depth. 

What Steps Can Make Drying More Efficient?

Drying individual components of a carpet floor system requires continual monitoring of changing conditions. Removing the carpet for reuse often leaves damaged padding behind that can get pulled and discarded. Experienced technicians can then evaluate the subflooring and deploy carpet drying mats when necessary to draw out moisture from the affected areas.

Our CCT carpet cleaning technicians can dry wet carpeting in place when the soaking is not extreme. "Floating" a carpet can be a cost-effective and time-saving method.

Water damages to properties can often be unavoidable when you are contending with pooling and migrating loss effects. As a professional water restoration company serving the area, you can count on the fast response and industry-leading equipment of our SERVPRO of Salem / Peabody / Marblehead team. Give us a call today at (978) 744-4545.

Can My Wet Carpet Be Saved?

6/9/2020 (Permalink)

Office carpet that has been damaged by water Quick action can help save your property's water damaged carpets.

After a flood, many property owners may wonder if their carpet and pad can be saved as carpeting can be an expensive investment. Saving it is more cost-effective than replacing it but successful flooded carpet cleaning depends on many things.

The age and quality of the carpet and pad, as well as installation type, are key factors. But knowing the type of floodwater involved is essential to knowing if water damaged carpet cleaning is possible. In the water damage restoration industry, we classify floodwater into three main categories.

The three main types of floodwater

Category 1: Clean water from a broken pipe or rainwater that has not mixed with contaminants. Saving a carpet damaged by Category 1 water is possible if the carpet has been wet for less than 24-48 hours. Otherwise, the water may “degrade” into Category 2. Professionals can restore both padding and carpet through proper sanitation and remediation procedures.

Category 2: Greywater which is contaminated and can cause sickness if swallowed or if it touches the body. This includes overflow from washing machines or dishwashers, toilet overflows with no solid matter, broken aquariums, sump pump failures, etc. With this type of loss, the padding needs to be replaced, but the carpet can be salvaged. Not treating a Category 2 loss within 24-48 hours will turn into a Category 3.

Category 3: Blackwater that’s highly contaminated with pathogens or other harmful agents and materials. Examples include sewage, toilet backflows, flooding from seawater, rivers, streams, and water from hurricanes, storms or other weather-related events. Cleaning your flooded carpet is nearly impossible if Category 3 water saturated it.

Every water damage situation is different. So, you cannot know for sure if or when your carpet and pad can be salvaged until you have SERVPRO of Salem/Peabody/Marblehead inspect the carpeting.

Also, the faster you report the disaster, the lower the costs will be. If you’re dealing with a flooded carpet problem, contact SERVPRO of Salem/Peabody/Marblehead right away!

Flooded carpet cleaning: DIY or call a pro?

While trying to extract the water yourself has some benefits, professional carpet cleaning is a much better solution. A shop vacuum, towels, and ceiling fans are no match for professional extraction and drying equipment. Plus, an expert can evaluate the entire water damage incident and mitigate and remediate the entire loss, not just the carpet.

Also, the mitigation process should begin without delay. Otherwise, the carpet can suffer permanent damage. To have a better chance of saving the carpet, contact SERVPRO of Salem/peabody/Marblehead at once after the water damage incident. We have the tools and expertise to sanitize and dry the flooded carpet efficiently.

Except for cases of blackwater flooding, professional carpet cleaning can bring carpets back to life. The goal is not to replace, but to restore. We can help you save money by avoiding the high replacement costs.

After any flooding incident, always call your insurance company. Your homeowners insurance might cover the flood damage, but some flooding losses are not covered. For those, you might need separate flood insurance. If the loss has coverage, take photos and videos of the damage right away and file the insurance claim. Your insurance agent may also recommend a reputable restoration company to come to your rescue.

For any of your flooded carpet cleaning needs, call the professionals at SERVPRO of Saelm/Peabody/Marblehead. Our restoration teams will provide an industry-standard estimate and create a proper plan of action to restore your carpet quickly.  978.744.4545

How to Prevent Water Damage from Your HVAC System

6/4/2020 (Permalink)

A standard outdoor HVAC unit Proper HVAC maintenance can save you an expensive water damage later!

Change the HVAC filter regularly

  • Changing the filter helps prevent the unit from overworking, which can cause freezing and then defrosting on the evaporator coils, leading HVAC water damage.
  • Change the filter at least once a month with high-efficiency particulate air (HEPA) filters. Some air filters need to be changed twice a year, others once a month, depending on their type and how often you use the HVAC system.
  • Check the instructions manual first to know what type of filter you need.
  • If the filters are inside the furnace or air handler, hire a contractor to change the filters.

Clean the condenser

  • The condenser is the exterior portion of your air conditioner or heat pump. It requires proper airflow to work efficiently.
  • Any dirt or other debris that accumulate on the condenser should be removed once a year (preferably at the beginning of spring).
  • Also, make sure to keep plants away from the condenser and remove any cover from it to ensure proper airflow.
  • Leave at least two feet of space between the unit and the bushes or shrubs in your yard.

Maintain the condensation drain line

  • When your AC unit is running, check the condensation line opening to make sure you see water flowing to the drain. The amount of water that flows depends on the humidity level in the house.
  • Clean the AC drainage holes. Locate the drainage hole on the base of the cabinet (beneath the evaporator fins). Use a paper clip or wire to poke through the hole and clear it, thus ensuring the AC drainage is kept clear.
  • Once or twice a year, flush out your drain line with an algaecide to prevent mold or algae from forming. Use a commercial solution or regular bleach.
  • Make sure to properly connect and install the main drain line and emergency drain line.
  • Check that the pipe is oriented correctly, as it might be knocked out of alignment.

How to unclog the drain line

  • Sometimes, the drain line gets clogged with algae, dirt, mineral deposits, and even mold or mildew, causing water to overflow into your home.
  • Attach a wet/dry vacuum to the drain line (removing the paper filter first) and suck the clog out.
  • Consider installing an overflow shut off device on the drain line to automatically turn off the A/C unit if the drain line backs up.

Install a condensation pump

  • Another tip on how to avoid HVAC water damage is to install a condensation pump.
  • That helps excess water flow into the proper disposal drain.
  • Additionally, install a safety float switch to automatically shut down the power to the AC unit whenever condensation builds up, and there is a risk of water overflow.

Maintain the overflow drain pan

  • The drain pan collects any water that has overflowed due to a clogged drain line.
  • Over time, drain pans made of metal or plastic may get damaged, resulting in leaks and water damage.
  • If you notice leaks near the drain pan, carefully inspect it for damage using a flashlight.
  • Consider patching up small holes or cracks using epoxy glue or replacing the pan entirely.
  • Regularly clean the drain pan. Rinse the pan and clean it with a bleach-water mixture to clear out any dirt or mold growth.

Have your HVAC system inspected professionally

  • HVAC inspection and maintenance can be difficult for homeowners, so hiring a professional is a good idea.
  • Besides the tasks already mentioned, they can inspect and fix problems related to HVAC components.
  • Those include the ductwork, furnace flames, grills and registers, AC compressors, the thermostat, and more.

Is your HVAC unit causing water damage? SERVPRO of Salem/Peabody/Marblehead can help!

Knowing how to prevent AC from leaking is sometimes not enough to prevent your unit from causing water damage. When leaks occur, the moisture promotes mold growth that can contaminate the air in your home. For HVAC water damage restoration and mold removal, contact SERVPRO of Salem/Peabody/Marblehead today...978.744.4545

Advanced Drying Techniques

6/4/2020 (Permalink)

SERVPRO drying equipment SERVPRO of Salem/Peabody/Marblehead uses the most modern drying equipment

After a flood, it is critical to dry water-damaged properties and contents as quickly as possible. In the past, water damage restoration contractors had few options available to them when performing water damage restoration. Equipment was restricted in its availability, variety, efficiency, and effectiveness. It was not only slow but would also result in removing and discarding damaged contents.

Then, of course, it was necessary to install new materials, paint, etc. The result was a long period of disruption to the occupants and extra expenses for insurance companies. Today, however, the “science of drying” has improved significantly. Thanks to modern equipment, we can completely restore water damaged properties and contents with minimal intrusion.

Some of the latest drying technologies include:

  • LGR Dehumidifiers — Using LGR Dehumidifiers, technicians can reduce the relative humidity to as low as 10%. These tools can remove up to 16 gallons of water from the air per day. Older dehumidifiers were able to reduce the humidity to only 40%, removing about five gallons of water per day. This disparity represents a vast improvement in efficiency, resulting in faster drying times – 24 to 48 hours as opposed to four or more days with older equipment.
  • Desiccants — In the right setting, restoration professionals will turn to a desiccant dehumidifier. Desiccants release very dry and warm air (5% relative humidity and 110 degrees F) into humid areas, eliminating moisture. They use silica gel to absorb humidity from the air. Desiccants operate very effectively, even if the environment is below freezing.
  • Intra-wall Drying — This technique helps the drying process inside of walls without removing drywall. In this process, baseboards are removed, and small holes are drilled through walls near the base. Technicians then push air into the cavity behind the wall. This dramatically reduces drying time for the wall, often to less than half of what it would take to dry it by other methods. The forced air approach also works for certain types of insulation, again eliminating the need to remove drywall to gain access. This method is especially appropriate when water damage originates from above the affected room. In many cases, it’s the only way to effectively save the walls.
  • Rescue Mat Systems — Today’s powerful water extraction equipment is far more effective at removing moisture than simple vacuum units, a common practice in times past. Rescue mat systems can extract water from hardwood floors efficiently, leaving the underlying pad slightly moist but not wet.

Other benefits of using advanced drying tools

  • Lower expenses — Wet carpet, pad, and drywall can often be completely restored and do not need replacement. This results in lower costs for the loss, and it allows the occupants to return to their normal lives much sooner with far less disruption. Also, modern technology can prevent the costs related to older methods, such as turning back and/or removing carpet; removing, discarding, and replacing the pad; replacing the new carpet or relaying the old.
  • Preventing mold — Thanks to faster drying, mold and other fungi have less time to develop. This helps alleviate possible health problems, such as respiratory discomfort and allergic reactions, which fungal contamination can cause. In addition, mold can weaken structural materials, such as drywall and wood framing, to the point that they must be replaced. Using advanced dehumidification systems removes moisture and thus helps prevent mold growth. With little or no moisture present, mold and mildew either do not start or die very quickly.
  • Other benefits of rapidly removing moisture include the prevention of irreversible swelling in porous materials, such as paper and wood; shrinkage in some fabrics, such as upholstery and drapes; rust occurring on metals like doorknobs and hinges; and damage to electronic equipment that could occur with high levels of humidity.

Most importantly in a situation dealing with water damage is how effective professionals are now. SERVPRO of Salem/Peabody/Marblehead's knowledgeable restoration professionals invest in the latest equipment and have the training and expertise to properly remove moisture. That means your home will return to its original state more quickly, minimizing all related costs and inconvenience.

For water damage caused by storms and floods, as well as fire, smoke, and mold remediation services, call SERVPRO of Salem/Peabody/Marblehead...978.744.4545

Ten Reasons Your Smoke Detector Goes Off Randomly

6/4/2020 (Permalink)

A finger pushing a button on a smoke detector Your smoke detector could be trying to tell you something!

1. Burnt Food on Stovetop

If you don’t supervise the stove when cooking, your dinner may produce smoke, which activates the smoke alarm. In some cases, smoke isn’t even necessary — a hint of burnt food can be enough to set off the detector. Also, make sure your smoke alarm is optimally placed, such as in the hallway leading to the kitchen, not in the kitchen itself.

2. Burnt Toast or Popcorn

Leaving bread in the toaster or popcorn in the microwave for a little too long can happen to the best of us. That sends heavy particles into the air, which your smoke alarm picks up. To avoid this situation in the future, keep your smoke detector at a safe distance from these devices.

3. Fireplaces

Fireplaces can also cause smoke detector false alarms. Your fireplace can sometimes send smoke into your house, which sets off the alarm. This isn’t the alarm’s fault, though. Your chimney may not be clean, and the dampers may not be properly set. Hire a chimney sweep if your fireplace sends smoke into your home.

4. High Humidity

Smoke alarms don’t always distinguish between smoke particles and moisture content. Thus, the density of the moisture particles can trigger your alarm, even if they’re water particles. If you have high humidity in your home, use fans or windows to dissipate the humidity.

5. Steam

Dense water vapor is like humidity when it comes to triggering false alarms. When you take a shower or boil water on the stove, smoke detectors can sense the steam and sound the alarm. Make sure you ventilate your bathroom and kitchen properly to prevent this.

6. Insects

Small bugs love dark crevices in your home, so they may crawl into your smoke detectors, triggering a false alarm. If you don’t know what caused an alarm, open the device and check for small insects. Use pest control sprays around your smoke alarms if insects were the culprit.

7. Chemical Smells

Painting or using harsh chemicals can also cause smoke detector false alarms. Smoke detectors pick up on those chemical odors fast. Ventilate areas where you paint or use chemicals to avoid the startling noise of your smoke alarm.

8. Dust and Dirt

Dust that comes from activities like remodeling may set off your smoke alarms. To clean your smoke alarm, open it up carefully, and look inside for dust or dirt. Use a vacuum attachment or electronic aerosol cleaner to remove dust particles.

9. Low Batteries

When smoke alarm batteries are running low or aren’t properly connected, they typically make small chirping noises. While that’s not the sound of smoke detection, it’s a warning sign that you should check on your device. Replace batteries twice a year — when daylight saving time starts and ends.

10. Old Smoke Alarm

Smoke alarms generally have a lifespan of about 10 years. When they reach the end of their lifespan, smoke alarms may give off false alarms. If your detector is older than 10 years, replace it with a new one right away.

For fire damage restoration, contact SERVPRO of Salem/Peabody/Marblehead

Remember, smoke alarms are meant to be sensitive. If a detector sounds a false alarm, it doesn’t mean it’s broken. Their purpose is to help you catch a fire before it becomes life-threatening. Install your smoke alarms not too close, but not too far away either, from potential fire hazards.

In the unfortunate case where the smoke detector did not give off an alarm, the smoke likely caused heavy soot damage to the property. That fire and smoke damage will need to be handled by professional disaster restoration technicians. This is where SERVPRO of Salem/Peabody/Marblehead comes in.

For fire damage restoration or smoke cleanup, contact SERVPRO of Salem/Peabody/Marblehead today...978.744.4545

Keep Your Backyard Safe From Fire

6/4/2020 (Permalink)

a fire in an open backyard grill Keep your backyard safe from fires this summer

As the weather gets warmer, we tend to spend more time in our backyards. Using fire pits and patio heaters, as well as grilling are popular ways to relax in our backyards, but they pose the risk of fire and related injuries. Here are important tips to keep your backyard safe from fire:

Fire Pits

  • Keep flammable material and fluids such as charcoal and gasoline away from the fire pit.
  • Never use flammable fluids such as gasoline, alcohol, and kerosene to light or relight fires.
  • Place your pit at least 10 feet away from any structures, fencing or other flammable material.
  • Find a level surface for your fire pit. Don’t place it under tree branches and telephone or electrical wires.
  • Don’t allow children to use the fire pit. Keep children and pets at a safe distance away from the fire pit.
  • Don’t wear flammable or loose-fitting clothing such as nylon near the fire pit.
  • Use only seasoned hardwood to maintain the fire pit. Avoid burning trash, leaves, paper, cardboard or plywood, as well as soft wood such as pine or cedar.
  • Don’t overload the fire pit.
  • Before you light the fire, check the wind direction and make sure that the lid will still close to extinguish the fire in case of emergency.
  • Keep a fire extinguisher, a bucket of water or garden hose nearby to extinguish in an emergency.

Grilling

  • Only use propane and charcoal barbeque grills outdoors.
  • Place the grill well away from the home and deck railings, and out from under eaves and overhanging branches.
  • Keep children and pets at least three feet away from the grill area.
  • Remove grease or fat buildup from the grills. Grease and fat burn quickly and can cause burn injuries or fires.
  • Always supervise the grill.
  • If you have a charcoal grill, use only charcoal starter fluid to light the grill. However, charcoal chimney starters allow you to start the charcoal using paper as a fuel.
  • Keep charcoal fluid out of the reach of children and away from heat sources.
  • After you finish grilling, let the coals completely cool before disposing in a metal container.

Patio Heaters

  • Patio heaters are fueled by liquefied petroleum gas (LPG) that can be dangerous if improperly used.
  • Only use patio heaters outdoors in well-ventilated areas. Never use them indoors under any circumstances.
  • Don’t use patio heaters when it is windy. Wind can blow out the flame and tip over the patio heater.
  • Never allow children to operate patio heaters. Keep children and pets at a safe distance away from patio heaters.
  • Ensure the tap is off before changing the gas cylinder and do it in the open air.
  • Make sure you know how to turn the patio heater OFF before you turn it ON.

If you’re hosting a party in your backyard, take a look at these tips to prevent fires outdoors.

 For professional fire damage repair or smoke remediation services, contact the SERVPRO of Salem/Peabody/Marblehead office at 978.744.4545

How to Handle Water-Damaged Wood Floors

6/2/2020 (Permalink)

water puddled on a wood floor Often water damaged wood floors can be saved with quick action.

REMOVE SURFACE WATER

Removing surface water on water damage wood floors is the first step to saving your floors from the junkyard. The foremost thing you should do, however, is to identify the source of water that is damaging your floors. Check for burst or leaking pipes and holes on your ceilings and roof. You should repair damaged areas in your house to prevent water damage in the future.

When your home has been exposed to water damage your water damaged hardwood floors will have unsightly dark stains. You can restore your floors to looking like new but it will require some elbow grease. You can remove the stains on your floor through the least invasive methods to the more extreme treatments. Stains on wooden floors are a result of water seeping below the polyurethane finish to the wood material.

The first thing you can do for stain removal is to wipe away surface dirt and grime with a damp cloth. After you have cleaned the floor thoroughly apply a steel brush to lightly rub the stained and surrounding areas. The feathering technique will help in future staining and refinishing touches. Apply bleach on heavily stained areas from water damage to lighten the stain.

SCRUB THE FLOOR

Scrubbing the floor is important after water damage to remove mud, silt, and organic material. These substances are pollutants which aid in the formation of mold growth. Mold is unsightly and can cause allergic reactions. The presence of mold will further exacerbate your problems after suffering water damage on your home. Water on a wood floor with its increased moisture can play host to different species of mold. Disinfect your home once and for all by mixing a mild detergent and a compatible disinfectant with clean water in a bucket. Scrub the entire floor thoroughly including baseboards and other woodwork such as stairs and posts with a stiff brush. Avoid pouring more water on the floor because the floor is already saturated.

When you have water damage on your floors you may notice cupping or warping. Water damage to hardwood floors buckling should be prevented because it could spread to the rest of your floor area.  When water damage occurs in your home you should do your best to dry the area thoroughly using air movers and humidifiers. Wood that is dried too fast tends to get warped and cracked so you must take care to control the temperature.

DRY THE FLOOR

You should dry wooden floors at a constant temperature to bring back its former look.  The first step on how to dry out hardwood floors after a flood is to keep fans and air movers on the area. Open windows and doors unless the outdoor air is more humid than the indoor air. A good tip on drying hardwood floors water damage is to dry the floor steadily and slowly. Apply cross ventilation by getting a box fan on a large window so the fan blows out, then, open windows on the opposites side to let fresh air in. This method is also a great way on how to dry water under the wood floor.

REPLACE LAMINATE

Laminate is an often-used material on homes but it is different from hardwood although it may look like one. The laminate flooring material is made up of wood pulp in the fashion of particle boards and sometimes MDF or medium-density fiberboard. Laminate flooded floors get destroyed easily and may need to be replaced. Floors made from laminate are highly sensitive to water damage and swells when it gets soaked which ruins the material entirely. It is important to replace laminate flooring immediately because it will only be a host to mold and mildew. As a precaution, do not use laminate flooring near areas where water damage may happen. These areas include bathrooms, kitchens, and basements. Flooring on these areas must be made of flood floorings resistant materials such as tiles or marble.

CONCLUSION

Water damage can cause you headaches but repairing wood floors water damage is possible. Water spill on a hardwood floor is easiest to rectify and you will only need to scrub the stained area with a steel brush. Wooden floors that have warped however due to extensive water damage to wood floors buckling may need to be replaced. Hardwood is resilient and the question- does water damage hardwood floors– depends on the extent of water damage. If the wood has been sitting on water for long periods it may have rotted and warped and need to be replaced. All in all, you have to apply elbow grease to save your wooden floors. The question of can water damaged hardwood floors be repaired—depends on your willingness to act fast and mitigate the damage by applying your own effort or getting professional assistance.  When in doubt call SERVPRO of Salem/Peabody/Marblehead and our team of professionals will assess your floor damage for you.  978.744.4545

The Do's and Don'ts for Cleaning Fire Damage

5/28/2020 (Permalink)

a kitchen with smoke and fire damage Fire and smoke damage cleanup should be handled by professionals

DO'S FOR FIRE DAMAGE RESTORATION

Your checklist for after a fire should contain certain non-negotiable tasks, including:

  • DO contact the certified restoration specialist at SERVPRO of Salem/Peabody/Marblehead: Make sure you immediately contact a certified fire and smoke restoration professional for remediation services
  • DO turn off utilities: Turn of water, electricity, gas, and any other utilities until a professional can evaluate if any of these systems were damaged during the fire.
  • DO break out the vacuum: A professional should provide service, but you can enhance the professional’s chances of success by doing the first pass on your own. Use a vacuum with a brush attachment and go over your upholstered furniture. Your furniture will look better as soon as the soot is removed. Also, cover your furniture with a sheet if you need to sit on it while waiting for professional help. This will prevent the soot and ash from grinding into your upholstery.
  • DO address your carpets, floors, and countertops: Give similar treatment to your carpets. Vacuum them for an immediate and superficial improvement over the damaged state. It will help prevent soot from grinding deeper into the carpet’s roots. Countertops and hardwood floors should be wiped clean to prevent the soot from deeply staining and clinging to the surfaces.
  • DO check your appliances: Your utilities should be off. Make sure empty your freezer and refrigerator, and leave the doors open to prevent mold and mildew. Likewise, winterize your plumbing and drain your hot water heater and boiler. In the absence of heat during the fire damage restoration process, fluids can freeze and cause burst pipes and other damage.
  • DO take care of pets: Remove pets from your fire-damaged home. Lingering soot and smoke can be harmful to them.

DON’TS FOR FIRE DAMAGE RESTORATION

Your checklist should also include several things to avoid at all times, including:

  • DON’T use your AC, heater or electronics: Wait until a professional arrives on the scene — same with electronics like the television, computers and DVD players. Turning on electronics can create greater damage.
  • DON’T clean walls or clothing: Also, do not clean walls, ceilings and other similar surfaces, and wait to clean your clothing and similar garments. A professional should examine them first and provide advice.
  • DON’T eat leftover food: Never eat anything that was in the home during the fire. It is most likely not safe to consume due to contamination from smoke, soot, or contaminants introduced to the environment when the fire was being extinguished.
  • DON’T wipe away powder from extinguishers: Forgo trying to clean up any staining from the powder discharged by a fire extinguisher. It is best to let professionals guide the clean up of these areas.

These are some basic guidelines for preventing further damage and get a head start on cleanup, but they are not a substitute for professional restoration services. When in doubt, wait for the professionals at SERVPRO of Salem/Peabody/Marblehead. Upholstery, carpets and counters are fine to begin cleaning, but the rest is best left to the pros. And remember, never reenter a home until it has been cleared by the fire department or other local officials.

Only when you have been given a “go” signal by a fire marshal should you consider to start the clean up after fire damage. Always practice proper caution when handling fire restoration work. Wear proper clothing, gloves, and mask. The walls and ceilings are the surfaces that are most commonly damaged by fire and smoke. Insulation should be removed and replaced at any instance of a house fire.

Seeking professional fire restoration services is highly recommended if the extent of the damage is serious enough to address on your own.

ALWAYS CALL AN EXPERT

If you’re wondering what to do after a fire, it’s always tempting to start the cleanup process immediately, and do as much as possible. The best course of action is to call SERVPRO of Salem/Peabody/Marblehead to provide expert knowledge and service. The situation requires specialized tools and knowledge that only a professional can provide. Our trusted professionals will offer an after-fire checklist that will help speed along the fire and smoke damage cleanup process. We will help you restore your property back to like-new condition as quickly as possible.

SERVPRO of Salem/Peabody/Marblehead: 978.744.4545

Cleaning Up After A Grease Fire

5/25/2020 (Permalink)

flames shoouting up from a stove top Grease fire cleanup requires help from the professionals at SERVPRO of Salem/Peabody/Marblehead

A grease fire damage can be an unexpected disaster for your kitchen and home. One of the challenges of grease fires is that they are difficult to extinguish. Pouring water on a grease fire only makes it worse, and trying to snuff it out with towels or other materials close by can lead to the fire spreading. A fire extinguisher is the best way to put out a grease fire so you will want to be sure you have one that is easy to access in your kitchen.

The most common type of fire at home is kitchen fires. Statistics reveal that annually, there are 5,000,000 cooking fires occurring in the U.S. households.

And the reason is that the kitchen is a source of major fire hazards – electricity, heat, gas vapor, and grease.

And of all kitchen fires, fire in ovens is the most prevalent.

Grease fires are very dangerous because they spread out quickly. Before you know it, the fire has already spread all over your kitchen walls, cabinets, and ceilings. Worst, the fire has spread all over your house and made irreparable damage in a split second.

Many cases of grease fire damage usually occur when someone leaves a pan on a stove unattended, or when the oil in a pan overheats and the grease catches fire.

Because it is such a common occurrence, every household owner should be prepared at all times by learning how to put out a stove fire, how to get rid of smoke in the house from oven and clean it up, and most importantly – how to prevent kitchen fire damage.

But then there’s cleaning up after a grease fire damage, which is the second challenge. Just as a grease fire is hard to put out, a grease fire damage is also difficult to clean up.

GREASE FIRE DAMAGE: HOW TO PUT OUT GREASE FIRE

Follow these steps on how to put out a stove fire:

Putting out grease fire requires skills, a speedy reaction, and most importantly – the presence of mind.

  • It’s easier said than done, but the best way to confront any emergency situation is to stop panicking and stay calm. Only then will you be able to think of the best solution in the quickest way possible.
  • When there are grease fires, one thing you should never do is to pick up the pan. Otherwise, the fire can spread to you or the grease could spill into the counter or kitchen floor, causing the fire to spread easily.
  • Do NOT put water to the pan. Doing so could only cause the fire to grow bigger. Before you know it, you have walls on fire.
  • Instead, what you should do is cover the pan with a lid to deprive the fire of the oxygen it needs. If you can’t cover it, dump lots of baking soda in it. Once the pan is properly covered with a lid, turn off the burner. Let the pan cool before touching it and cleaning up the mess.
  • If the fire is too huge to handle, cease it using a fire extinguisher.
  • If you or your clothes catch on fire, stop, drop and roll. This is life-saving technique is applicable for all types of fire emergencies.

HOW TO PROPERLY CLEAN UP AFTER A KITCHEN GREASE FIRE

Now that you successfully put out the grease fire, breathe and give yourself a pat on the shoulder.

Your job has not ended though. The next thing to learn is how to get fire smoke smell out of the house, along with the soot, residue, and debris.

Cleaning up after a fire is a laborious, intensive process. It’s much better to solicit help from family members or friends to save time and energy.

Follow these steps to clean up after a grease fire damage:

OPEN AND WINDOW AND TURN ON A CEILING FAN

Turn off your HVAC system to prevent the soot and smoke particles from spreading to your entire house.

Ventilate the area by opening the windows and making use of smoke eater ceiling fans or just a regular fan or air blower. Place the fans in opposite corners of the kitchen.

CLEAN GREASE AND SOOT WITH VINEGAR

You can use some distilled vinegar which is a very effective cleaning product that does not only remove grease and soot but also eliminates the smell of smoke. Yes, vinegar is a powerful DIY smoke eater.

REMOVE THE MICROWAVE

If your microwave is located above the stove, you may need to throw it away if it was damaged by fire. Next, clean the surfaces that may have been affected by the fire, such as your kitchen cabinets, walls, counters, and floors using degreasing agents or vinegar. Carefully clean the insides and outside surfaces of your cabinets. If you don’t completely remove the grease and soot, they can stain your kitchen and the smell could linger. For appliances, clean them with a soap-water solution using a sponge. Throw out contaminated food items.

Is oven safe to use after fire? After a grease fire, you should check with an appliance technician to see if your oven is safe to operate.

PREVENTING GREASE FIRES

  • Grease fires are extremely dangerous. But the good news is they are preventable. Follow these tips to prevent grease and other kitchen fires:
  • Never leave your pot or frying pan unattended.
  • Do not put frozen food into hot grease. Remove as much moisture from food before cooking.
  • Always keep grease at the recommended levels and heat oil slowly.
  • Always keep a metal lid on the counter to cover burning pan or pot.
  • Store a fire extinguisher nearby, preferably between the kitchen and the nearest exit.
  • Keep flammable items away from the stove, such as wooden utensils, mittens, rugs, etc.
  • Keep your kitchen well-ventilated. Trapped heat can cause grease fires to develop faster.

Always keep your kitchen appliances in good shape. A routine inspection by a licensed technician ensures that there are no issues like faulty wires or gas leaks that can exacerbate grease fire when it happens.

Grease fire damage is one of every homeowner’s worst nightmares. Knowing what to do when it happens can save your life and your property. Additionally, taking preventive measures should minimize the risk of any kitchen fire.

WHEN TO CALL THE PROS

Because of just how quickly a grease fire can spread and because of how intensive a grease fire damage can be, it’s almost always ideal to call a professional for help with repairing damage from a grease fire. A grease fire damage most often leaves a heavy scent of smoke throughout your home. It can also leave soot covering your kitchen, including the ceiling, cabinets and more. No matter what, there’s going to be grease residue and soot everywhere — and grease is notoriously difficult to clean.

SERVPRO of Salem/Peabody/Marblehead has the knowledge and experience to quickly and effectively repair damage from a grease fire, as well as the tools needed to get the job done. Additionally, we will know the proper techniques for taking care of grease fire residue on different materials.

Residue can often find its way onto paper, wood, plastic, natural substances and more, and there’s a proven process for cleaning each — but the processes are different. SERVPRO of Salem/Peabody/Marblehead can take care of these different materials in the best way possible for each.

BE PROACTIVE WHILE YOU WAIT

When you’ve experienced a grease fire in your home or in your restaurant, it’s important to be proactive. Here’s a look at what you can and should do immediately:

  • Call SERVPRO of Salem/Peabody/Marblehead: It’s likely you’ll need fire damage restoration professional help. Contact us at 978.744.4545
  • Remove Pets and Children: Smoke and soot can cause health problems in both people and animals. For this reason, until the environment has been cleaned and repaired, children and pets should be taken elsewhere.
  • Replace Your Filters: Because of the smoke and soot’s ability to travel throughout your house, it’s important that you change out your furnace’s air filter. Replace the filters on your refrigerator, too — if it’s salvageable.
  • Toss Out Food: Discard any food substances that were out when the fire struck — soot and smoke particles have contaminated your food.
  • Clean Cabinets: It’s likely your cabinets are covered soot inside and out. Wipe them down, too. While initially cleaning them is important, you may need a professional to sand, reseal and repaint the cabinets to fully remove the odor.
  • Check Appliances: Your microwave may need to go. If it was located close to the fire, it will be next to impossible to get the smoke scent out of the plastic. Check the gasket seals on your refrigerator for damage as well. If they are impaired, it may be time to get a new refrigerator. This is another area where professional guidance can be helpful.

Never enter a structure that has been affected by any kind of fire until it has been declared safe to do so by the fire department or other public authority. If you have any doubt about the structure’s soundness, wait until a professional can assess it.

HIDDEN DAMAGE CAUSED BY KITCHEN GREASE FIRES

You can see soot when it is clinging to your kitchen ceiling and cabinets. But a restaurant kitchen fire or a home kitchen fire can leave damage that’s not as easy to see.

For example, flames from a grease fire can find their way into ductwork and cause damage there that will only get worse if left unaddressed. Smoky odors leftover from a grease fire can also linger if they aren’t dealt with in a professional manner.

Hidden damage is yet another reason why it’s often a good idea to call in the professionals for help cleaning up after a grease fire. If left to take care of the damage on your own, you may get your kitchen and home looking great — but the hidden damage can cause problems down the road and certainly hurt your home’s resale value. SERVPRO of Salem/Peabody/Marblehead will know all the places to look, and they will also know how to repair that damage.

Do You Have Mold Inside Your Walls?

4/30/2020 (Permalink)

mold inside of a wall on the insulation Getting rid of mold inside walls is a job best left to the professionals at SERVPRO of Salem/Peabody/Marblehead

Mold is every homeowner’s unwanted visitor. And sometimes, despite all your efforts to keep your home clean and dry, you might be surprised to see black mold on walls, ceilings, and other surfaces in your home. Just the term “black mold” is enough to make you cringe. Well, you should as it is one of the most dangerous types of mold inside walls that are too common in many households.

How to remove mold naturally from walls is a common topic explored by most homeowners. Well, you don’t need to search too far. On this guide, you will learn how to check for mold in walls and more importantly, how to stop mold growth from inside walls.

HOW TO DETECT MOLD IN WALLS

Cleaning mold on visible surfaces may not be easy (especially if it’s a major infestation) but it is very much possible. Of course, it is more advisable to seek professional help when treating mold on walls but if there’s a minor build-up on your walls, floors, or ceilings, you can get rid of it using common tools and cleaning supplies that you may already have at home.

But what if the infestation is inside your walls? How do you even know it’s happening?

Before you learn how to remove mold inside walls, you must learn how to detect it. Take note that mold spores are super tiny and not visible to the human eyes so they can spread throughout your house discreetly. And until you know the signs of mold build-up, the black mold could already be damaging your property and you are still clueless.

Alright. So how can you tell if the black mold is hiding inside your walls?

If you’re like most homeowners whose walls are made of gypsum walls, also called “drywall”, you might be curious to know whether there’s mold build-up inside. Experts recommend several ways:

Cut a large hole on your wall. This is perhaps the most definitive way of determining whether there’s mold inside your walls. If there is, you will be tearing them down anywhere. However, there are drawbacks to this approach. First is that using a drywall saw can damage any electrical or plumbing systems if you unknowingly drill them. Be sure to have some plastic sheathing ready to cover that hole afterward.

Perform a smell test. The second method is to sniff around electrical outlets. If the mold is actively growing, it produces microbial volatile compounds which are the musty, earthy odor released by the mold. Electrical outlets and other openings provide you more direct access to the odors inside your walls. If you smell the musty odor through them, there’s likely a mold infestation. The drawback of this approach is that you may not find any electrical outlet or opening on the walls you suspect are damaged or infested by mold. You may also find it hard to determine the extent of the mold build-up, like if it’s just around the outlet or far from the outlet.

Check for moisture problems. When there is a moisture problem, then there is most likely mold build-up. If you see water stains on your walls or if a part of your walls has sustained water damage and it has been there for quite some time, there’s a big possibility of mold.

Hire pros to test for mold. This might come with a price but it’s the safest and most effective way to tell whether there’s mold lurking inside your walls.

SERVPRO of Salem/Peabody/Marblehead has trained and certified technicians that can assist with any mold issues.

REMOVING MOLD FROM WALLS If the mold build-up is on the outer surfaces of your walls, you can safely and conveniently get rid of it using a few solutions like detergents, vinegar-baking soda, or commercial cleaners. But getting rid of mold inside walls is a different thing. It involves tearing down the wall and replacing it. It is best to leave it in the hands of professional mold remediators like the team at SERVPRO of Salem/Peabody/Marblehead as doing it by yourself could lead to the possibility of drilling or grinding through electrical or plumbing systems.

So how do you remove mold from walls?

  • Prepare your cleaning solution.
  • Scrub the mold off using your cleaner and water.
  • Dry the area. Open doors and windows to allow air to circulate.
  • Use a dehumidifier to reduce moisture problems and prevent mold from growing back.
  • If the mold infestation is inside the walls, you will need to hire professionals as there’s a need to knock down the walls and replace them.

HOW AND WHY MOLD GROWS ON WALLS

You’re here because you are eager to learn how to get rid of mold in walls. But you might be curious to know – how come mold grows on walls? There are a number of reasons why:

Humidity – this is the primary cause of mold problems inside homes. If you live in a humid area, it is advisable to purchase a dehumidifier and move it regularly to different parts of your home to decrease moisture content in your indoor air.

Condensation – this occurs naturally in the perimeter walls of your home, which is cooler than the air inside your house. When the water in the air experiences a temperature drop as it touches the walls, condensation takes place (moisture is turned into liquid).

Water Leaks – another common cause of black mold in walls are water leaks coming from different sources, such as holes in the roof or cracks on plumbing systems. It is important to check pipes regularly and takes steps to keep them from leaking.

OTHER TYPES OF MOLD ON WALLS

Removing black mold behind drywall is a serious task. But you should know that aside from black mold in walls, there are other types of mold that could grow on the surfaces or even inside walls. They include Aspergillus (which can cause allergic reactions and respiratory infections), aureobasidium (which can cause more severe reactions than black mold on walls), Chaetomium, Penicillium, and Serpula Lacrymans (that can also grow on wood surfaces).

CONCLUSION

Mold and mildew inside walls are a real nuisance.  How to fix mold in walls is a common concern by many homeowners because moisture problems are almost always likely to take place whether you live in a humid area or not.

At this point, you already know the signs of mold behind walls and what you need to do to get rid of it. As you see, getting rid of mold inside walls is not that easy for two reasons: you can’t determine how much the infestation is without ripping off the walls and you will likely need to replace your drywall to ensure that the mold does not grow back.

Mold inside walls is a big problem if left unresolved. So if you suspect mold call the experts at SERVPRO of Salem/Peabody/Marblehead at 978.744.4545

 

Water in Basement After it Rains?

4/30/2020 (Permalink)

a basement with flood waters Spring rains in Massachusetts bring flooded basements!

In the Northshore of Massachusetts...When it rains, it pours! Especially if you have water or moisture problems at home. Learning how to deal with nasty, smelly leaked water in your basement is one of the best ways to protect your home and prevent costly damage in the future.

WATER IN BASEMENT CAUSES

Basement water leaks are an alarming problem. In fact, the American Society of Home Inspectors estimates that 60% of homeowners in the country have basement water problems. Even newly constructed homes are still prone to leaks and there’s a good chance that you will have to deal with it eventually.

You might wonder though – what causes water problems in the basement?

Flood. Needless to say, basements are prone to flooding since they are the lowest part of a house. If you live in a flood-prone area, one of the best things you can do to protect your property is to apply some flood control methods, such as raising your home on stilts, installing foundation vents or a sump pump, applying coatings and sealants on your basement walls, and installing check valves on your pipes.

Water Seepage. Water can seep through cracks in your walls as well as other porous materials. There are two types of wall cracks – horizontal and vertical. The former is more serious as it is caused by pressure against the walls. If you see stains on your basement walls or floors whenever it rains, it’s an indication of water seepage.

Window Well. Windows allow light and air into your basement. However, during heavy rains, water can collect within the window wells.

WATER LEAKAGE IN BASEMENT AFTER HEAVY RAIN

Do you always notice water coming in the basement after heavy rains? You’re not alone. Many Massachusetts homeowners experience the same.

Rain is definitely a major cause of water leaking into basements. Even if it doesn’t rain, water is always present on the ground. But when it rains or snows heavily, more water is absorbed into the ground. Once the soil is saturated and can no longer hold any more water, the water table (level below ground that is saturated by water) causes hydrostatic pressure under your home’s foundation. The excess water goes to your basement.

Meanwhile, the water absorbed by the soil that surrounds your foundation causes lateral pressure. Both hydrostatic and lateral pressure push moisture and water leaks into basement walls and floors.

Water in the basement after heavy rain is a serious problem. If not addressed early, it can lead to serious damage that could cost you thousands of dollars.

FOUNDATION DAMAGE SIGNS

Learning how to check the foundation of the house for water damage is essential. Of course, the first step is to check for signs of leaks, such as water damage textures in your basement along with moisture problems in other parts of your home.

WATER SEEPAGE IN BASEMENT AFTER RAIN

So how do you know if issues of water in the foundation is caused by rain and not something else? Check out the following signs:

  • If there are standing puddles close to your house whenever it rains hard
  • If doors and windows become swollen with moisture
  • If your basement walls are buckling or leaning.
  • If your basement leaks water when it rains hard.

WATER DAMAGE TO BASEMENT

Water damage is a problem that every homeowner dreads. Water damaged basements, in particular, do not only undermine the value of homes but also compromise the health and safety of families who live there.

Below are the ways water damage in basement harm your home and your family:

  • Mold growth. While mold has an important role in nature (breaking down dead things), it’s the last thing you want to have in your home. It only takes 24 to 48 hours for mold to invade your basement, damaging various surfaces like walls, floors, and furniture. 
  • Damaged wiring and appliances. Water that seeps through cracks on the walls can damage electrical appliances in your basements, such as your washer, dryer, water heater, and furnace. Electrical problems can also cause life-threatening accidents to anyone in your family.

FOUNDATION WATER DAMAGE

Water damage to the foundation of a house occurs in various ways and may either be structural or non-structural. Structural damage happens when the presence of water is extensive and prolonged whereas non-structural damage occurs when water seeps through tiny cracks in the foundation. Water leakage in basement walls is an example of this.

Apart from rain, sources of water leaks include roof spillage, surface runoff, improper exterior foundation drains, and clogged gutters and downspouts. 

HOW TO STOP WATER FROM LEAKING INTO BASEMENT

Many homeowners are clueless about how to stop water in basements. But it’s easier than what it seems. Some steps include adding gutter extensions, installing plug gaps around plumbing pipes, repairing footing drains, and sealing cracks in walls and floors.

HOW TO GET RID OF MOISTURE IN THE BASEMENT

It’s always best to call the restoration professionals at SERVPRO of Salem/Peabody/Marblehead especially if there is already some serious damage.  You can reach our office at 978.744.4545

New Home Inspection Tips

4/22/2020 (Permalink)

An attractive bedroom A thorough inspection of your new home now can save a lot of headaches later.

Wondering what inspections to get when buying a house? You’re asking the right questions. There are many different types of home inspections, and you want to make sure you’re getting the right ones. So, to you get the most of your it, here are some home inspection tips for buyers to follow.

HOME INSPECTION TIPS THAT CAN SAVE YOU MONEY AND HEADACHES DOWN THE ROAD

Your home inspection professional with have a lengthy checklist of things to examine and evaluate, but common home inspections don’t always cover everything you need to check.

Before you hire a professional to inspect your future home, make sure he or she can with the following:

  • Roofing: A roof can be one of the most expensive home components to replace. Make sure your inspection professional takes a close look at the roof and its integrity.
  • Siding: Check the integrity of the home’s siding, too. This is especially important with homes made using stucco. Stucco can last forever when properly installed, but too often poor installation can lead to leaks and other issues.
  • Plumbing: This isn’t always included in a basic home inspection, but make sure you have someone check the home’s plumbing system. This is one of the most important systems in the home, and its function and effectiveness is of the utmost importance.
  • Wiring: Older homes with original electrical wiring may need updates. Have your inspector take a look at the wiring and provide an honest evaluation.
  • Expansions: Has your potential home been added onto? If so, make sure that the addition was built professionally and that it seamlessly blends with the original portion of the house.
  • Drainage: You want to avoid drainage issues at all costs. Have your inspector take a look at the drainage system, sloping and grading of the home.

Additional inspections and tests that you may want to have done:

  • Termite and Pest Inspection: Signs of insect damage from insects like termites could be a good reason to back out of a deal. If a home is infested with insects, those insects are hard to get rid of — and the damage they cause can be difficult to repair. Pest inspections are required for VA loans.
  • Mold Testing: Some special inspections include an air quality report, which can show whether or not there’s mold present in the home. This is a good inspection to have, as mold can be a threat to both the value of the home and your health.
  • Foundation Inspection: If you are concerned about the foundation of your home or the ground it is sitting on, have a structural engineer take a look. Your regular home inspector should be able to tell you if this is necessary.
  • Radon Testing: Radon is a naturally occurring radioactive gas that can be found in some homes. This test is typically inexpensive and well worth it if you are in an area where this is a common issue.
  • Lot Size Surveying: This will to ensure that you know exactly where the property lines are and verify the size of the lot. The cost of this service depends on the size of the property.
  • Chimney Inspection: If your potential new home has a fireplace and chimney, you may want to have a chimney inspection done.l This involves the analysis of the chimney itself, the flue, joints connectors and interior chimney walls.
  • Water Inspection: This may be especially important if the potential home utilizes well water. This will test for water hardness, as well as for dangerous contaminants like lead and arsenic.

There may be other things that need examination if your home is much older. For example, a shortage of materials after World War II meant many new homes’ plumbing systems were built with less durable alternatives.

So, if the home you want to buy was built in the mid to late 1940s, checking the pipes and making sure they have been replaced/updated is a must.

HOME INSPECTION TIPS FOR BUYERS

Are you ready for your home inspection? Here are some simple tips to follow for first time buyers:

  • Get a Recommendation: Your real estate agent should be able to recommend a good inspection company. Make sure your agent knows you want the , this is not the time to cut corners.
  • Be Present for the Inspection: The inspector will most likely want to point some things out to you and explain any notes he or she is making on the report. This is an important step, but it’s only possible if you’re present for the inspection.
  • Bring in Other Pros if Needed: If your inspector doesn’t look at the plumbing system or doesn’t offer air quality services, feel free to bring in a third party. There’s nothing wrong with having someone else come in to look at a specific portion of the home.
  • Ask Questions: You are likely paying for the inspection, so make sure you’re getting your money’s worth. Ask as many questions as you want, and make sure you feel comfortable with the home. After all, a house is the biggest investment most people will ever make in their lives.

Your inspection is the one chance you have to get an expert to examine and evaluate the home. Don’t miss out on this opportunity by choosing the wrong service or by not getting the most out of it.

If we can be of help during this process, please call the professionals at SERVPRO of Salem/Peabody/Marblehead at 978.744.4545

Humidifier or Dehumidifier?

4/22/2020 (Permalink)

Several SERVPRO dehumidifiers Knowing the best way to condition your home's air will make you safer and more comfortable.

Comfort in a home requires every bit of the home to work perfectly with our body, the acoustic value, the circulation, temperature, humidity and a lot more.  When these factors are being altered or not proven to be normal, it can affect our health and make our house totally uncomfortable.

Meanwhile, there have been various machines/tools that measure, control and regulate these factors to suit our body temperature, machines such as “dehumidifier” and “humidifier”. Humidity is an important factor in a space that determines how comfortable a person is in that space.

It is the amount of water vapor present in the air and when it is low which causes dry air, static electricity, dry skin and hair, increased susceptibility to colds and respiratory illness, but having a humidifier in your house can regulate these problems and when it is high it causes coastal air. 

Humidifier vs Dehumidifier: Both devices humidifier and dehumidifier help to improve indoor humidity level. The difference is that the humidifier increase humidity level in case of dry indoor air and the dehumidifier decrease it in case of high moisture level.

Both units can help in eliminating respiratory ailment like asthma and chest congestion.

HUMIDIFIER AND DEHUMIDIFIER FOR COLD

A humidifier may be used to moisture the nasal passage and airways when you have chest and sinus congestions due to a cold while the the dehumidifiers basically remove moisture from the air and may be useful in treating asthma which may be triggered by humid air.

They regulate our body system to function in a way that suits us during the cold. Since cold air is denser than warm air, there is less room for water vapour in the cold winter air. So during cold winter air humidifier is most likely to be used often in a room.

HUMIDIFIER AND DEHUMIDIFIER FOR WINTER

Humidification improves air quality, measures the humidity level in your home its type of device to keep the humidity level of about 30 percentage in winter. Winter air is dry air and a humidifier put more moisture in the air to reduce the effect of dry air and ability of airborne viruses to cause flu infection.

Viruses are easily transmitted during winter because of the dry air but humidifier reduces the risk of being infected. Getting a humidifier during winter may help you avoid getting sick this winter, but it can also give you softer, more glowing skin, and even help preserve your real wood furniture.

It is not advisable to keep a dehumidifier running during winter since the primary function of a dehumidifier is to reduce moisture in the air therefore in times where we have dry air, the dehumidifier might not be necessary.

HUMIDIFIER AND DEHUMIDIFIER FOR BASEMENT

Basements can often be a problem room in regards to mold growth because they have little exposure to heat and sunlight from outside and by this they tend to gather more moisture which results to high humidity and the need of a dehumidifier might be introduced to reduce the moisture in the basement therefore only on rare occasion are humidifier used in a basement.

HUMIDIFIER AND DEHUMIDIFIER FOR MOLD

Mold grow more when there is excess moisture in the air in a room and can only be killed when the level of moisture in that room reduces, so introducing a dehumidifier in this care is appropriate to reduce the effect.

The two instrument of humidity plays a good role in making humans comfortable in their homes but work in a various condition which has been highlighted above.

Maintaining the right humidity level in your home is crucial, not only for the safety of the home’s structure but also for your own health. If the level is too high, the excess moisture in the air can damage floorboards and ruin walls.

It creates the perfect environment for mold and mildew to grow. If the level is too low, the dry air can cause floors and ceilings to crack. It can also cause dry skin and irritated bronchial passageways.

The optimal humidity level is between forty and fifty percent. You can purchase a hygrometer to check the level of your home.

If it is anything but within the optimal range, it may be time to consider purchasing either a commercial dehumidifier or humidifier.

DEHUMIDIFIER

If the humidity level is above fifty percent, you are going to want a dehumidifier. This is an in-room machine that works by taking in the moist air, passing it over an evaporator coil and then a condenser coil and releasing the dehumidified air back into the room.

The moisture is either collected in a bucket that needs to be emptied or disposed of through a drainage hose. A compact dehumidifier is also a great tool to have during water damage restoration. Used along with an air mover water damaged areas can be dried quickly and effectively, reducing the risk for later issues.

HUMIDIFIER

If the humidity is too low, a humidifier will help. These machines release moisture into the air from a water reservoir. Warm air humidifiers release moisture in the form of steam. Cool air humidifiers essentially mist the room. Humidifiers are often used in children’s, especially babies’, rooms to aid in their breathing during the night.

Warm air humidifiers are not typically recommended for use around children as they could suffer burns. It is important that you keep the humidifier clean, especially the water tank, to avoid mold growth, or else more harm than good can be done.

If the humidity level of your home is off, you can be faced with a myriad of issues. Once you check the level with a hygrometer, you will be able to assess if either a dehumidifier or humidifier will be right for you.

If you have questions about your indoor air quality please call the experts at SERVPRO of Salem/Peabody/Marblehead...978.744.4545.

Control Infectious Disease in Your Workplace

4/21/2020 (Permalink)

A magnified image of the corona virus Keep your workplace safe from infectious disease with the help of the professional team at SERVPRO of Salem/Peabody/Marblehead

The entire world is currently battling a global pandemic, and while it is mostly down to the individual to protect himself by practicing social distancing and following quarantine procedures, we, as employers have a bigger responsibility in ensuring that our workspace remains safe amidst the crisis. Hence, in this article, we at SERVPRO of Salem/Peabody/Marblehead are going to share with you ways of preventing illness in the workplace, how to prevent infectious diseases, as well as other tips on proper infectious disease control.

WHAT IS INFECTIOUS DISEASE CONTROL?

Before we move on further in the article, it’s important to get a good grasp of the subject of discussion first. What is infectious disease control, anyway? According to the World Health Organization, infection prevention and control, also known as IPC, is a method of cleaning and minimizing the spread of contagious disease.

Two troubling examples of infectious diseases are influenza (that has caused the death of millions in the 1900s) and the novel coronavirus that’s ravaging the world right now.

You might be wondering, though, how is infection spread? In fact, there are different ways of how this can happen. That depends on the germs that are causing the infection. However, a very common way for a contagious disease to spread, especially one that’s caused by a virus, is by cross-contamination through expelled bodily fluids such as the respiratory droplets we release when we cough or sneeze.

WHY IS INFECTION CONTROL SO IMPORTANT IN THE WORKPLACE?

You can see now how fast an infection can spread especially in crowded places like a busy office space. This is the reason why infection control is critical. It will keep your Salem, Peabody, Marblehead, Swampscott or Middleton MA workspace a safe and healthy place to work in.

Aside from that, it can also cost you a lot in terms of lower productivity levels and job satisfaction of your employees. Just imagine what an all-out infection can do to your employees and how it can damage your ROI if everyone got sick?

INFECTION PREVENTION AND CONTROL

Fortunately for us, there are various infection control measures that can help get rid of the lurking germs in the workplace. Allow us to share with you our tips, neatly divided into three categories.

INFECTION CONTROL PLAN

With an infection already happening outside, here are some workplace infection control procedures:

  • Plan Accordingly. The first thing that you should do is to come up with an infection control plan. Involve your management team since they’ll be the ones working more closely with your employees and enforce your established workplace policies and procedures for infection control.
  • Remove Common-Use Items. In relation to the previous tip, an infection can also spread by touching items that have been contaminated by other people. Hence, remove common-use items such as magazines and pens from your common rooms.
  • Encourage Basic Etiquette. Another way of preventing the spread of infection is to encourage your employees to practice the basic etiquette of covering their mouths when they cough or sneeze by providing boxes of tissues and disinfectant wipes especially in common rooms where they interact with more people. At the same time, discourage them from sharing personal items like cups, glasses, and cutleries where they can easily transfer their respiratory droplets to other people.
  • Basic Sanitation. The way to prevent the spread of infection is to provide ways for your employees to rid themselves of germs by putting up clean handwashing facilities and sanitation stations equipped with alcohol or alcohol-based hand sanitizers.
  • Basic Health Checks. Everyone must have their temperature checked before entering your facility. Anyone who is not feeling well, or doesn’t look well should be immediately sent home or to a health care facility depending on his state. Plus points if you can provide your employees with vitamin supplements as well in order to strengthen their immune system.
  • Work Remotely. But, in the end, the most effective way to control the spread of infectious disease is to still let them all go home and simply let them work from there. If you really must require the attendance of a skeletal workforce to continue operations, then at least provide them with a mode of transportation instead of forcing them to take public transit where they’ll be exposed to other people that might be infected already.

FACILITY CLEANING AND DISINFECTION

Now that your employees are working from home, this gives you the opportunity to clean your work facility and disinfect it so that it’s clean and ready to receive your employees once regular operations resume. There are two ways to go about this:

  • Handle it yourself. First, you can let your existing maintenance staff perform the virus cleaning given that you’ll provide them with the necessary personal protective equipment and tools. You should focus on cleaning surfaces that have been the most exposed to contamination such as doorknobs, stair railings, elevator buttons, and the like.
  • Seek professional help. Or second, you can seek the help of professional cleaning services. SERVPRO of Salem/Peabody/Marblehead is equipped to handle infectious disease control. This is honestly what we recommend, especially for workplaces like hospitals and health care facilities that are significantly more exposed to diseases, contagious or not.

EFFECTIVE VENTILATION SYSTEM AND AIR QUALITY

Finally, remember that some germs are airborne and they can survive being suspended in your facility for an extended time if you have poor indoor air quality and improper ventilation.

This is the perfect time to check if your ventilation systems work properly, as well as install equipment like air movers and air scrubbers to rid your indoor air from contaminants. Better yet, schedule your ventilation checks and indoor air cleaning procedures regularly not just during a pandemic or epidemic, but as part of your regular maintenance routine. In this way, you can prevent other indoor air pollutants from causing your employees other health problems as well.

By keeping the tips we have shared with you in mind, we are confident that you will be able to keep your employees safe from the novel coronavirus and other infectious diseases that we may encounter in the future. Stay healthy and keep safe!

If you'd like help protecting your workplace please call the experts at SERVPRO of Salem/Peabody/Marblehead at 978.744.4545.

RESTORING DOCUMENTS AFTER FIRE, WATER OR MOLD DAMAGE

3/23/2020 (Permalink)

shelves full of wet damaged books Water damaged books and documents can be salvaged if quick action is taken

Water damage, if left unchecked, can lead to mold damage almost anywhere. Fire damage often leads to water damage as well — particularly if fire crews used water to extinguish the fire — which can in turn lead to mold damage if not addressed quickly.

It’s important to determine the best restoration method as quickly as possible — you have roughly 24-48 hours to begin restoration before water damage can start to become too severe to recover.

First, it’s important to know how to dry wet documents. The best way to do this is actually to start by freezing them. This helps to slow the disintegration process of the paper and gives you a little more time to determine the best restoration process.

PROCESS FOR WATER DAMAGED DOCUMENT RESTORATION

First, water damaged documents need to be dried, either by vacuum freezing the damaged paper or utilizing desiccant air drying techniques.

If there are contaminants present on the documents, such as mold, chemicals or other substances, the documents may require microbial disinfecting, deodorization, sanitizing or gamma-ray irradiation to get rid of any health hazards.

Depending on the specific document restoration process required, water damaged document restoration can take anywhere from 3 to 10 days.

PROCESS FOR MOLD DAMAGED DOCUMENT RESTORATION

Mold can grow on any damp surface as long as 4 factors are present:

  • An environmental temperature of 40-100 degrees Fahrenheit
  • Relative humidity of 50% or higher
  • Mold Spores
  • A food source

In the case of mold-damaged paper documents, the paper itself provides the nutrient base.

To counter and stop mold growth, the best course of action is often gamma-ray irradiation. It kills mold at the molecular level, completely sterilizing the documents.

This will usually take between 3 and 16 hours for 2,000 sheets of paper, though the process may take longer if the documents need to be treated for water damage as well.

PROCESS FOR FIRE OR SMOKE DAMAGED DOCUMENT RESTORATION

Fire damaged documents often experience the same problems presented by water and mold damaged paper, as water or chemicals are often used by firefighters. First, the documents will need to be deodorized to remove soot, chemicals and other microbial sources.

Thermal fogging is a technique used to remove the smoke odor from fire-damaged documents. It recreates the smoke’s consistency, allowing it to penetrate any materials the smoke has and neutralize the lingering smoke odor.

Finally, soot removal and surface cleaning are necessary to restore the documents to a readable state. The full fire restoration process can take between 3 and 16 hours per 2,000 sheets.

POST RESTORATION

Once the documents have been restored to readability, the final step of the restoration process is to scan the documents to create digital backups. Not only does this prevent the documents from being damaged again, it can also allow the client to discard the restored documents if they are too damaged to return to normal circulation even after restoration.

SERVPRO of Salem/Peabody/Marblehead offers document restoration after any disaster.  Call us today at 978.744.4545

Winter Storm Damage

3/18/2020 (Permalink)

a home covered in a blanket of snow Check your home for signs of winter storm damage

Winter storm damage is usually associated with damage to the exterior of your home or building, but in a worst case scenario such damage also causes interior damage as water is allowed inside where it isn't supposed to be. Water damage causes ongoing problems if ignored, rather, it has to be repaired immediately. What is a minor expense and more of a nuisance to deal with can become a major home restoration project if it isn't dealt with in a timely manner.

Causes of Water Damage

Although nobody can plan for every contingency, there are common causes which more likely than not have led to water damage in your house. The first is a leaking roof which occurs because of damaged or aged shingles and sealant around chimneys. A second reason is because of a burst pipe, which often happens because of freezing weather when the pipe extends through an unfinished area and isn't properly insulated. Arguably the worst water damage can be caused by flooding when the foundation's drainage system has been compromised or isn't functioning properly.

Means of Prevention

Hands down, the best means of prevention is to be aware of damage and have it repaired as soon as it occurs. Such a plan doesn't always work because it isn't practical to check your roof after every storm, you can't predict when a pipe might freeze if it never has before, and you can't dig up your foundation to check for problems. You can, however, have routine inspections performed and take care of accrued damage as soon as it is found. An experienced contractor can see inspect the roof for problems, notice an improperly designed water pipe, and recognize signs of foundation drainage problems before they cause massive amounts of damage.

Proper Repair Methods

Roofing repairs are fairly straightforward, replace missing shingles, secure loose ones, and reseal around chimneys and exhaust pipes. Misplaced pipes don't have to rerouted, there is a simple solution against freezing in the form of a specialized insulation. It runs a tiny electric current, not enough to even notice on your power bill and not enough to heat the water noticeably, but just enough to prevent freezing. The foundation, unfortunately, doesn't have a simple solution but has to be dug out so the drainage system can be rebuilt. The good news is that by design such a problem is rare enough that very few people ever have to deal with it.

If you've suffered winter storm damage call the professionals at SERVPRO of Salem/Peabody/Marblehead at 978.744.4545

Heavy Rains and Downpours

3/18/2020 (Permalink)

a tree that has fallen on a home Spring in Massachusetts means heavy rains and downpours

Sometimes the weather gets a little bit crazy and the rain pours down from the sky with force. These types of rains don’t happen all the time, but when they do, they can cause major indoor water damage to homes and businesses. Water pounds down on roofs and can cause leaks in the ceilings, it can puddle up outside of the homes and businesses and seep in through windows or cracks, it can even come down so hard that it causes inches of rain to flood the streets, parking lots and driveways and eventually make its way indoors. When heavy rains cause damage to your property, don’t wait to call in SERVPRO of Salem/Peabody/Marblehead's cleanup crews that can extract the water and dry the water damaged areas quickly to reduce the amount of damage that comes from heavy flooding!

Water damage from rain that floods the inside of a property is not the highest quality of water. Flooding rainwater is often contaminated with dirt and other debris that is unhealthy to be around. If the heavy rain has caused rivers to overflow or sewage to back up and get into your property, then the water is extremely detrimental to your health and should not be touched or stepped in. Contaminated water can easily cause health issues and sometimes even death if not handled properly. Do not risk anyone’s health by getting in the water or asking anyone else to get in the water. Call our team that has been trained to properly clean up, decontaminate, and restore areas affected by contaminated water.

Even if the source of the water is clean, or seems to be, you do not want to try to clean up the water and handle the restoration process on your own. Professionals have industry sized equipment to extract standing water and dry the affected areas quickly. If water is not completely removed and dried, it can easily turn into a mold problem that will be more extensive and costly to repair. Mold can start growing in as little as 24 hours.

If you have water damage from previous flooding and can see, or suspect, mold growth, don’t worry. SERVPRO of Salem/Peabody/Marblehead is a certified mold remediation company with a team of mold experts that can clean up and repair any area that has been destroyed by mold. SERVPRO of Salem/Peabody/Marblehead is a one-stop-shop when it comes to water damage cleanup, fire damage cleanup, and mold removal. No need to rely on any other company.

If you have experienced any type of flooding remember these three key things

  1. Do not wait to get help. If you wait too long, you are going to end up with a bigger problem that will take longer to repair and cost more.
  2. Do not try to do it on your own. If you do, you are likely to cause a bigger problem. Let the specialists take care of it so that the job can be done the right way, the first time.
  3. SERVPRO of Salem/Peabody/Marblehead is local and works around the clock. No matter what time the damage happens, we have a team on call and ready to help!
  4. Call us today at 978.744.4545

Home Fire Evacuation Plan

3/17/2020 (Permalink)

firefighters work on a home fire A home fire can be devastating but having a plan can help

Having to evacuate your home because of a fire may be one of the most scary things that can happen to a homeowner. It means that you could be in incredible danger, and it might mean that your home could be completely lost. An evacuation means you have to move quickly and effectively, while making sure that nothing is forgotten. That means having a plan set out ahead of time so you are prepared to go at a moment’s notice.

Here’s everything you need to do before, during and after a fire.

Before A Fire Evacuation

Preparation is the most important part of a good evacuation plan. There are several things you do before a fire to make sure you are ready.

Disaster Relief Kit

A disaster relief kit, sometimes called a go bag, contains any essentials that you might need if you have to evacuate in a hurry. Make sure to have extra cash in there, along with extra clothing items, like sweatshirts and footwear. You should also pack emergency health information, but make sure that it is placed in a waterproof bag to keep it safe. Extras of medication should be in there, along with an extra phone charger. There are lots of sample evacuation kits on the web, so do a search to pick and choose the items that best suit your family.

Family Preparation

There are also certain things that everyone in your household should know if there is a fire. For instance, you should pick out a place for everyone to meet up at if you have to leave in a hurry. This can be in front of a neighbor’s house, for example. Make sure that everyone’s phone numbers are saved in all family members phones so that you can easily communicate if you get separated. Sometimes, a fire can affect entire neighborhoods or even municipalities. If this is the case, you should have some place you can escape to in every possible direction.

Transportation

Make sure that your car always has at least a half tank of gas. If the fire is affecting an entire area, you may need to drive a distance to get away to safety. If you do not have a car, make sure that you have a plan in place and know exactly how you will get away.

During An Evacuation

You will have to think fast while you are evacuating. It is best to already know what you want to do, so you can make the best decisions and keep everyone safe.

Communications

Do your best to keep in touch with everyone from your home at all times. If the cause of your evacuation is a wildfire, then there may be power lines down and your phones may not work. Or, you may have family members that cannot get to where you are. Always listen to the instructions from officials, such as the firefighters and police. They have more information and will know what the safest course of action is. If it is a wildfire that is affecting more than just your home, then you should also listen for emergency updates on news radio and weather stations.

Pets

Do not forget about your pets. Part of your preparation can be to have them well-trained enough to come when you call. Be sure that your pets are in a place where you can easily retrieve them.

Health and Safety

Once you are out of the building, check everyone for injuries and other issues. Emergency responders will be able to give everyone a check over as well. When it comes to being exposed to smoke, there may be unseen issues affecting you, so it is never a bad idea to head to the hospital to get checked out.

After An Evacuation

Once the fire is extinguished, you may be tempted to head back into your home to survey the damage. Do not do so until an authority has stated that it is safe, as damage to the structure may have occurred. In some cases, a home may need to be closed off until it is repaired for family members to enter safely.

The best plan of action at this point is hiring a professional fire restoration contractor like SERVPRO of Salem/Peabody/Marblehead to help you restore and rebuild your property. 

Experiencing a fire in your home can be overwhelming. But, by being proactive and creating a fire evacuation plan, you are taking the first step towards preparing your family for the unexpected.

Please call SERVPRO of Salem/Peabody/Marblehead with any questions at 978.744.4545

The Dangers of Storm Water

3/17/2020 (Permalink)

A flooded road Post-storm flood waters can be very dangerous.

Storms and hurricanes devastate different regions every year. Unfortunately, some of the biggest dangers caused by storms can occur after the storm has already passed. In addition to a lack of supplies and road closures, the standing flood water resulting from storms can cause serious health risks. Here are some of the most severe problems floods can bring.

Health Dangers

Standing flood water is teeming with health risks. The CDC has a section detailing all of the possible diseases that become more likely in the event of a storm disaster, including Norovirus and the West Nile Virus. Bacterial infections and diseases become a greater possibility because flood water can infect everything it touches. This can include anything from articles of clothing to the toys that children play with. For this reason, it is incredibly important not to drink or eat anything that has been contaminated by standing flood water, and to always wash hands as often as possible- especially before meals. In addition, open wounds pose a far greater risk of becoming infected as a result of storm waters. If at all possible, keep open wounds out of the water or cover with waterproof bandages. 

Physical Hazards

Disease isn't the only invisible hazard that can exist within standing water. Murky water can conceal dangerous insects or even threatening animals beneath the surface. Much of this depends on the location of the storm, but it's not unheard of for alligators to make use of a new habitat resulting from a storm. In addition, much of the physical damage caused by a storm is still present in the water. This can include broken glass or sharp metal which might be impossible to see before it causes injury. On top of that, storms frequently cause damage to power lines. These can lead to a risk of electrocution in standing water. Flood water itself poses the possibility of causing drowning, whether people are in their cars or trying to swim across.

If you've suffered flood damage call the experts at SERVPRO of Salem/Peabody/Marblehead at 978.744.4545 

How Smoke Can Damage Your Contents

3/17/2020 (Permalink)

A kitchen covered in soot after a fire Cleaning sooty items after a fire should be left to a professional

Fires can destroy your property and cause irreversible damage. The flames move from item to item burning everything to a crisp char. The heat produced by the flames will radiate and cause surrounding items to melt, crack and even shatter. After the flames have been put out, you are then left with smoke damage. Smoke damage left unaddressed can devastate your home and its contents, and the actual fire does not necessarily have to occur in the same room. For example, in the case of wildfires, homes and businesses have been completely ruined just from smoke while the buildings remained untouched by flames.

Even the smallest fire that has been put out relatively quickly can still cause smoke damage to your possessions. Not only that, but it can even affect the very structure of your home. This is why cleaning up smoke and soot quickly after a fire is so important. Smoke can act like an acid, and will eat away at different materials if left too long. It’s best to say that if a fire strikes your home, or if you live near an area where a wildfires has occurred, it’s crucial to act fast to reduce damages. The professionals at SERVPRO of Salem/Peabody/Marblehead can assess the damage and create a custom mitigation plan to ensure your home is completely clear of fire related damages.

What can be salvaged? 

Depending on the extent of the damage and materials of the item, it may not be salvageable. Cost is a factor that should also be taken into consideration as some items will cost significantly more to salvage as it is to replace. Our team can determine what items should be cleaned, discarded or replaced.

How Does Smoke Affect Your Home?

Smoke affects various materials in different ways. Not only that, but the temperature and type of the fire will cause different variations of smoke damage throughout your home. One of the worst ways that smoke can causes damage is by sneaking into small cracks and crevices, since the particles are so fine. They can often go undetected for a long periods of time, leaving a lingering smell of smoke that can last for months. The only way to remove the smell from your home is to remove or clean affect items and to clean your homes building materials with agents designed to remove the smell.

How to Clean Smoke Damage

After a fire, your home needs to be properly and thoroughly ventilated, this will allow some smoke particles to leave your home and prevent them from settling onto other items. Remove as much debris as possible, and clean every surface area of where the damage occurred. Odor neutralizing products can help rid the building of the smell of smoke, and remove the very particles that cause the smell.  Getting this done as quickly as possible reduce the chances of cross-contamination.

Upholstery and Curtains

There are special tools and techniques that are designed to remove smoke particles from upholstery such as curtains and furniture materials. A professional can best decide which tools will be most effective in cleaning those materials. Using a regular home vacuum can actually cause more damage by pushing the smoke particles and soot even deeper into the material.

Bedding and Clothing

Clothing and bedding can come into contact with smoke even when inside a closed drawer or closet. Simply washing them may be enough to remove the smell but commercial cleaning detergents may be needed depending on how strong the odor is.

Wood Furniture

Cleaning wood furniture is tricky. If you use to the wrong cleaning agent you can end up stripping the stain and varnish. Certain cleaning products can also rust metal frame, so it is important to use the right cleaning agent for each material. Our experts will have access and knowledge on the right products to use on your wood furniture.

Hardwood Floors

Unfortunately, hardwood floors are porous, meaning that smoke particles can easily get nestled in and comfortable. In some cases, it may be necessary to refinish the floor, or even replace it entirely if the damage is extensive. In the best case scenario, a simple mopping and deodorizing should do the trick.

How Fast Do You Need to Act?

Time is always of the essence when it comes to smoke damage. The sooner you act, the more likely you are to prevent permanent damage. For example, some materials, such as synthetic fibers and porous items, need intervention within minutes to be effectively saved. The components of your house, such as painted walls and flooring, need to be addressed in no more than a day or two, and in some cases hours. In addition, painted walls and wood furniture can become permanently stained if not addressed quickly. Metal surfaces can rust and corrode when smoke and soot particle are left sitting too long. The longer you leave your smoke damaged home untreated, the more extensive the damage will become and the cost to mitigate will continue to rise.

The best action you can take to mitigate the effects of smoke damage is to call SERVPRO of Salem/Peabody/Marblehead right away...978.744.4545

5 Reasons To Have Your Office Professionally Cleaned

3/9/2020 (Permalink)

A sparkling clean office Keep your employees safe with a clean and disinfected work environment.

It is not uncommon for full-time employees to consider their workplace as their second home. Their home away from home. Because your employees are spending so much of their waking hours at work, working hard to make a profit and benefit the company, don’t you think you owe it to them to provide a clean and healthy work environment?

Many business owners are looking for ways to increase their company’s efficiency, safety, and appearance. Here are the top five benefits that business owners can experience for themselves when they invest in a commercial cleaning service.

1.Safe Work Environment

A clean workspace is a safe workspace for everyone. Because of the high-volume of traffic that an office sees on any given day, it is no surprise that they are also a breeding ground for germs, viruses and bacteria to grow and spread among your employees. Aside from the health concerns that a dirty workspace creates, a dirty workspace can also create potential dangers for accidents and personal injury to employees. While you might be tempted to think that you have everything under control by occasionally cleaning the restrooms and sporadically running the vacuum across the floors, the truth is that no one does a better job than SERVPRO of Salem/Peabody/Marblehead. We are trained in the most efficient ways to clean an office, removing any potential health and safety concerns.

2.  Less Work for You to Do

Let’s be honest, your employees are your number one priority. Therefore, cleaning is not always at the top of your list of priorities because you have more important things to take care of everyday. Having SERVPRO of Salem/Peabody/Marblehead come in and take care of all your cleaning needs, means that there is one less thing on your to do list. Then you can focus on what is most important—growing your business.

3. Increase Productivity

It should come as no surprise that a clean work environment will increase employee productivity. Numerous studies have proved that a cluttered, dirty, unorganized environment hinders one’s ability to concentrate, be productive, and work effectively. One study also found that there can possibly be long-term effects on the cognitive well-being of employees who work in a dirty work environment.

4. Improve Professional Appearance

Often, professionalism is associated with cleanliness. If your appearance is cluttered and dirty, you’ll be perceived the same way. There is nothing more embarrassing than having your customers or colleagues view you as unprofessional and messy. Hiring SERVPRO of Salem/Peabody/Marblehead to come in and assist with your cleaning needs can help with your professional image. Make sure that everyone who walks through your front door knows that you are a professional place of business from the clean atmosphere that they are walking in to.

5. Higher Quality Level of Clean

While you might think that you are doing an okay job at being the full-time manager and some-time janitor, chances are that you aren’t.  Professionals will have the tools, supplies, and equipment required to ensure that you are receiving the highest-level of clean.

At SERVPRO of Salem/Peabody/Marblehead we have full cleaning and disinfecting services available. We are armed with the knowledge to provide you with a quality cleaning job that will make you proud! Contact us today to learn how we can help your business put its best foot forward..978.744.4545.

Mold Is A Growing Problem For Your Business!

3/6/2020 (Permalink)

Mold growing in the corner wall of a business Don't let mold slow down your business!

Mold contamination is a growing concern for businesses of all sizes. Mold, a fungus that is found in damp places, can grow almost anywhere moist conditions exist. Left unattended, it can cause health effects as well as serious structural damage to your facility. As your go-to experts in mold remediation, we take a methodical and systematic approach to carefully identify the source of the mold growth and help eliminate mold from your working environment.

What are the signs to look for in your building?
*A recent flood or water damage
*Leaks in or around the building either from burst pipes or air conditioning systems
*Musty odors in the building
*Discoloration or water stains on the walls or ceilings

STRUCTURAL DAMAGE
Molds gradually destroy the things they grow on and can grow anywhere:

Foundation
Roof
HVAC system
Drywall
Gutters
Furnishings and more

HEALTH PROBLEMS
In your home or business, all molds have the potential to cause side effects:

Headaches
Breathing Difficulties
Skin irritation
Allergic reactions
Aggravation of asthma symptoms

FINANCIAL PROBLEMS
The presence of mold in your building means significant repairs may be necessary. This presents a financial problem for business owners. 

LET US TAKE CARE OF YOUR MOLD PROBLEM
Regardless of mold, your work must go on. Trust the experts in mold abatement at SERVPRO of Salem/Peabody/Marblehead to take care of the problem so you can focus on your business. We take a methodical and systematic approach to carefully identify the source of mold growth and help eliminate mold from your working environment as soon as possible.

If you suspect mold in your Salem, Peabody, Marblehead, Swampscott or Middleton business, count on SERVPRO of Salem/Peabody/Marblehead to quickly remediate the issue and let you get back to business as soon as possible. Once we assess the damage, we’ll work with you to create a comprehensive remediation plan unique to your needs. Then, we’ll keep you informed every step of the way to ensure we’re always on the same page and providing the best work. With our guided expertise, innovative tools and technologies, we’ll get your business up and running again as soon as possible. Contact us today at 978.744.4545.

Signs of Hidden Water Damage

3/4/2020 (Permalink)

an office kitchen with water on the floor Look for the signs of water damage in your building

The problem with hidden water damage is twofold: visually, it can go undetected for a long time and, in doing so; it can seriously damage your facility. Long-term water damage can cause the wood to rot around window sills, casements, door frames, and inside walls, it can pose a hidden danger to your health in the growth of toxic mold, and it can even weaken the foundation or cause structural deterioration. Water damage clean up can be costly to business owners, too.

The key to avoiding such catastrophe to your business, as well as your savings, is to be wary for troubling signs of hidden water damage on your property—especially this time of year! Autumn in Salem, Peabody, Marblehead, Swampscott and Middleton MA bring harsh winds and heavy rainstorms. With winter comes months of freezing rain, snow, and ice buildup. All the while your house is subjected to months of wet weather and moisture.

Water Damage: Where and When You Least Expect It 

Even the most solidly built building can occasionally have water damage. A roof flashing may slightly buckle in a windstorm or partially dislodged due to ice, and water can enter along the side of a chimney. How well is your basement sealed? If your building happens to be below street level then your foundation can take a wet beating with each storm. Around window sills, water seepage inside your walls is not uncommon after wind-driven rainstorms. By the time mold finally comes to the surface, the wall could be on the verge of collapse. Even a hairpin crack in a water pipe, out of sight beneath floorboards or interior walls, will expand over time and cause water damage to your building.  

Every building is an intricate structure. Inside the walls, above the ceiling, and beneath the floorboards are all the inner workings. We do not see the pipes, wiring, conduits, and ventilation system that make a home or building function. Because water damage can occur in any nook or cranny or within any wall, regular inspection of your building should be as routine as a spring cleaning.

Checking for Signs of Hidden Water Damage

Some of the areas to check for potential hidden water damage are your floors, ceilings or walls. Look for discoloration on sidewalls, around window casements and doorframes. 

  • Water spots are obvious signs of hidden water damage. However, if the paint is flaking, or drywall is cracking, even small sections, it could be a sign of a water leak within.
  • If tile or floorboards are slightly bulging or raised it could be a sign of water buildup. An unexplained stain on a carpet (excluding your beloved Fido) is another sign you may have some type of hidden water damage.   
  • Checking the plumbing for leaks and signs of corrosion is another preventive measure business owners can take to ensure against hidden water damage. If there are small puddles or pools under the sink or around the toilet, or if leaking is occurring under the floorboards beneath the bathtub, there could be a crack in the pipe. Hoses in washing machines or dishwashers that are showing signs of wear become brittle or too flexible and crack. When inspecting, look for water damage around the appliances, along the walls or on or under the flooring. 
  • The roof and attic should be inspected as well. On the outside, look for damaged or loose flashing and cracked, curling or broken shingles.  In the attic, check for tell-tale water spots on the ceiling or floorboards. Especially check and inspect the chimney area and venting.
  • Odors are a sure sign that you have hidden water damage. If you are getting intermittent whiffs of mold or mildew in your house, especially when it’s damp, humid, or raining out, follow your nose­­—it can lead to the source of the problem. Likely spots are under sinks, in the basement or interior closet sidewalls.
  • Finally, outside, if standing water remains in your yard for days after rainstorms, it’s a sure sign of poor drainage. Poor drainage can cause gradual seepage into your basement or possibly damage your foundation.

Leave Water Damage Clean Up to the Experts

Water damage clean up and restoration is far less expensive than waiting for the problem to ‘disappear’ on its own. Hidden water damage can be detected with regular inspections of your property. If there has been a heavy rainstorm or prolonged periods of rain, and there’s a whiff of mildew in a closet, or any paint flaking on walls, or water spots on the ceiling, you should contact the professionals at SERVPRO of Salem/Peabody/Marblehead for an inspection. If there is hidden water damage occurring in your building we will locate the source and fix the problem.  Call us today at 978.744.4545

Every Business Needs an ERP

3/4/2020 (Permalink)

A flooded street after a storm Protect your business by have an ERP in place!

For any company, having an Emergency Response Plan (ERP) means having a plan for your business when an emergency strikes. In the event of such an emergency, ensuring continuity for your business is the top priority. It may be a cliché to say so, but no business owner should leave it to chance or wait until after a disaster happens before coming up with a plan. Knowing what to do and when after a natural or manmade disaster should be an essential part of every business owner’s business plan.

The Impact of Disasters on Small Businesses

Emergencies and disasters of any size that impacts your business can lead to a permanent closing. It’s not a scare tactic. It’s a statistic. The fact is small businesses are actually more vulnerable to natural disasters. FEMA’s oft-cited business failure rate of near 40% after a natural disaster is one such sobering statistic. Add another 25% to those businesses that do open after a disaster only to end up shutting their doors within two years. That’s a staggering 2 out of 3 small businesses gone from a community.

No one wants to lose their business and no one wants to see Main Street boarded up following a disaster. Small businesses are vital to the economic health of every community. It’s not just important for a company’s profitability and its employees, but the overall community for businesses to remain open and continue to thrive. Yet, for many small businesses and companies, it is difficult to find the time or resources to develop an ERP. In most instances, the plan is simply relying on insurance to aid in rebounding from a natural or manmade disaster. Insurance may cover some or a majority of the losses, but it will not ensure the continuity of your business.

Why Your Business Needs an ERP in Place

That’s why every business should have an ERP in place. ERP is a strategic plan for businesses to successfully respond to manmade and natural disasters. The design and execution of an emergency response protocol means creating a working model that a business can implement when an emergency situation arises. Having one in place can ensure business continuity. Businesses large and small should conduct risk assessments that are shaped by the degree and complexity of their business operations beforehand.

Contract with an ERP Partner

The reality is, developing an ERP and having one in place can be limited by many constraints. The resources, assets and skilled personnel on staff with the expertise to effectuate an ERP are often beyond the reach of many businesses. Therefore, contracting with a full-service restoration company can be of great benefit to you and your business. Partnering with SERVPRO of Salem/Peabody/Marblehead to develop a plan ensures that your business is disaster-ready. Every detail and contingency is laid out in advance that best fits your business’ needs. Having the necessary data and documentation stored securely in advance allows for protocols to be implemented in a timely manner—which is as soon as possible to ensure continuity. If a disaster occurs, the restoration company will immediately take action to employ the protocols—the personnel, equipment, and devices as defined by your ERP.

Preparation is Key

Preparing before an emergency plays a vital role in the long-term success of your company. Having an ERP in place can greatly ensure your business’s continuity should a disaster happen. Partnering with SERVPRO of Salem/Peabody/MArblehead to manage the crisis allows for professionals to prioritize the respective mitigation, recovery, and restoration to ensure your company is up and open for business with the least amount of disruption to you, your employees and the community as a whole.

Choosing a Restoration Company with 24/7 Emergency Services

SERVPRO of Salem/Peabody/Marblehead is a full-service restoration company that specializes in ERP planning and implementation. When it comes to persevering through a disaster, don’t leave your business to chance. We are a certified IICRC firm, OSHA 10 certified company that will work with you to see the continuity of your business through the most difficult times. Contact us today at 978.744.4545 to get started with an ERP for your business today!

Storm Flooded Basement? NOT a DIY Project!

3/4/2020 (Permalink)

a basement that has been flooded Storm flooded basements need to be handled by professionals

Coming home to a flooded basement is something no homeowner wants to experience. Not only can it be traumatic if cherished possessions were ruined, but it can also lead to more problems down the road if the water is not properly cleaned up right away.

How to Clean a Flooded Basement? The Answer is Not What You Think

While it can be tempting to try and take matters into your own hands, there are a lot of issues that could arise if the cleanup isn’t properly handled. For one, it could be dangerous to even enter your basement due to the potential for electrocution. Professionals know what steps to take to ensure the basement is safe to enter, but homeowners may not.

Depending on the type of water that caused the flood, it could also be a health hazard. There are three primary categories of water issues:

  • Clean water, such as water that has leaked from a pipe.
  • Gray water that has leaked from a washing machine or other appliance.
  • Blackwater containing sewage and other contaminants that could be the result of a sewer backup.

Because black water contains sewage, it is considered a biohazard. If you try to handle cleanup duties yourself without proper protective clothing and gear you could become ill.

It’s also important to make sure all water is completely removed from your basement. Professionals like the staff at SERVPRO of Salem/Peabody/Marblehead have the necessary equipment to extract water and to properly dry your basement to ensure that no moisture remains. If all the water isn’t removed, the basement walls and floor could become damaged.

A basement that isn’t properly dried out is also at risk of developing mold, which can not only damage your home, it can lead to a host of health problems. These are potential issues that may not be obvious to a homeowner but would be to a trained professional.

If you do experience a flooded basement, give the experts at SERVPRO of Salem/Peabody/Marblehead a call right away. Our team of cleaners will:

  • Perform water extraction and removal to eliminate all water from your basement as quickly as possible.
  • Utilize professional-grade air-movers to begin the drying-out process.
  • Bring in professional-grade dehumidifiers to remove any remaining excess moisture from the air.
  • Thoroughly inspect your basement to check for other potential issues, such as drywall damage or mold growth. If mold is discovered, the cleaning crew will take the necessary steps to remove all traces of the mold and mitigate the damage.

If you’ve experienced water damage because of storm flooding, SERVPRO of Salem/Peabody/Marblehead can help. Give our team of certified water damage professionals a call at 978.744.4545.

Why A Professional Restoration Company Is Your Best Bet

2/26/2020 (Permalink)

An office with standing water on the floor When a disaster hits your business trust the professionals at SERVPRO of Salem/Peabody/Marblehead

When a storm, fire or any other type of disaster strikes your Salem, Peabody, Marblehead, Swampscott or Middleton business, the aftermath can be devastating. It’s hard to know what to do and where to begin picking up the pieces. If there is significant damage to your business, the thought of the cleanup process can be overwhelming. You may ask yourself if you should you do the cleanup yourself to save the cost of hiring a professional. How hard could it be? In actual fact, the cleanup and restoration process after a disaster is a huge job. It is not as simple as a DIY job. There are many factors that need to be considered, and many hidden dangers that can get worse if not handled properly. Here are the reasons why it’s best to hire a professional restoration company after a disaster has struck your home.

Smoke and Fire Damage

On the surface, smoke damage doesn’t seem that bad. You may assume that you could probably use a household cleaner to get rid of any marks or stains. However, the danger of smoke damage isn’t necessarily about what you can see but what you can’t see. Smoke particles are very fine and have a knack for settling into the small crack and crevices of your office. If not removed, the burnt smell can linger in your business for a long period of time, and in some cases permanently. In addition, the smoke particles can irritate your lungs and cause health problems if not cleaned up properly.

Respiratory issues are very much associated with improperly treated smoke damage. Knowing which areas of your facility have been damaged by smoke can very difficult. This is the due to smoke particles being very fine, which can be invisible to the naked eye. With every breath you take, you may be inhaling soot and smoke particles. They contain toxic elements that can severely damage your lungs. You may notice that you are coughing or wheezing for no particular reason. Smoke exposure has even been linked to lung disease and other chronic lung conditions.

Eye irritation can also be a result of smoke exposure. Fine smoke particles can cause your eyes to feel a burning sensation. In some extreme cases the eyes can swell and it can affect your vision. Seek medical attention if this occurs.

Flood Damage

Floods can cause extensive damage to your business. They not only have the ability to saturate and destroy your facility and its contents, but also threaten it with secondary damages such as mold damage. Once the water is gone, you may assume that moping and drying are sufficient enough to keep damage at bay but depending on the extent of the damage your facility may need more than that.   Quickly addressing water damage greatly reduces secondary damaged from occurring.

Water damage left unaddressed may cause mold damage which can occur in less than 48 hour after water infiltration. Drywall and flooring are particularly susceptible to water damage due to their porous materials. A professional restoration company can make sure that all building materials in your office are properly cleaned thoroughly and efficiently to minimize how much of your property need to be discarded or replaced.

Mold is silent and oftentimes rears its ugly head after flooding. If all of the moisture is not removed completely, mold can easily develop, multiply and infest your office. As it grows, it releases spores into the air that can be inhaled by the occupants of the building. These spores can cause serious health problems, especially for those who already have respiratory issues such as asthma. People with allergies, infants, and children are especially at risk of being harmed by mold as well. Every inch of the flooded area must be properly dried and sanitized so that mold is not allowed to prosper.

Safety

Whether you have experienced damage from fire, flood, or another natural disaster, safety should always be the number one concern. If you have not had a professional assess the damage to your building, there could be a ticking time bomb just waiting to cause havoc. It might be that your floor has been weakened during flooding and it could collapse at any moment. Not to mention the damaging affect to your health associated with mold or smoke exposure. After a storm, your roof may be left vulnerable and a quick repair might be all that you need to avoid extreme and costly damages. Having your building properly cleaned and restored by a professional will help keep you and your employees safe.

Having your facility damaged by a natural disaster or a fire is upsetting and stressful enough. It can be hard to think of spending money on repairs and restoration when you think that you may be able to do it yourself. However, the money should be considered an investment. You are investing in the health and safety of yourself and your employees, the structural integrity of your building and the contents within. If you have been affected by disaster, call the professionals at SERVPRO of Salem/Peabody/Mrblehead today at 978.744.4545

Water Damage: The Three Different Water Types

2/26/2020 (Permalink)

A hallway showing damage from category 3 water loss The professionals at SERVPRO of Salem/Peabody/Marblehead are trained to handle any commercial water loss

Not all water damage cleanup is the same, and we at SERVPRO of Salem/Peabody/Marblehead are witnesses to that. In fact, different types of water require different cleanup techniques. Contaminated water requires extra decontamination and sterilization to restore a healthy indoor environment for you and your employees. The Institute of Inspection Cleaning and Restoration Certification (IICRC) uses three different categories of contaminated water to determine the type of water damage received, and the correct way to clean it up.

Water is considered contaminated if it contains any level of pollutants that may render it unusable or unable to support basic use. According to the Natural Resources Defense Council, water can be contaminated by any of the following: 

  • Agricultural Pollution
  • Nutrient Pollution
  • Sewage
  • Wastewater
  • Oil Pollution
  • Radioactive Substances
  • Other Materials

Water damage from contaminated water not only poses a serious threat to your business, but also to your health. After any type of water damage has occurred, it is important to identify the source and determine the level of contamination so that the proper cleanup method can be performed. 

Category 1 Water

Water damage from Category 1 Water comes from a clean source. Examples of sanitary water sources include faucets, water heaters, pipes, and toilet tanks. Also termed ‘clean water,’ Category 1 Water is generally harmless to your health, but can still cause significant damage to your home. In as little as 24 hours following water damage, mold can begin to grow. If left untreated for too long, Category 1 Water will degrade and become toxic. Cleanup after water damage from Category 1 Water requires immediate extraction, and complete drying with dehumidification. After drying is complete, all affected areas will then be cleaned. 

Category 2 Water

Category 2 Water damage comes from a source of water that contains a significant degree of chemical, biological, and/or physical contaminants. If ingested or contacted, this water can cause sickness and other health symptoms. Because Category 2 Water carries harmful microorganisms, it is also commonly referred to as ‘gray water.’ Sources of gray water include toilet bowls without feces, dishwashers, washing machines, showers, or seepage from hydrostatic failure. Category 2 Water damage cleanup follows the same steps as Category 1 (extraction, and complete drying) up until the cleaning portion. Specific decontamination cleaners and techniques are used to safely and adequately remove all harmful substances, contaminants, and bacteria. Once proper sterilization is complete, then the cleanup process can be finished. In as little as 48 hours, Category 2 Water will quickly degrade into Category 3 Water. 

Category 3 Water

Category 3 Water is also called ‘black water’ because it is grossly contaminated. Black water can contain pathogenic, toxic substances and harbors bacteria, harmful chemicals, ground materials, and disease-causing organisms. Examples of Category 3 Water sources include, but are not limited to: sewage, toilet water containing feces, flood water from seawater, ground surface water, water from rivers or streams, and water from hurricanes, tropical storms, or other weather-related events. Category 3 Water is extremely dangerous and destructive, and requires the use of personal protective equipment, and specialized water extraction, cleaning and drying equipment to mitigate the spread of harmful contaminants and to adequately sanitize the affected area. Due to the high level of contaminants, Category 3 Water cleanup often entails the complete removal of porous materials like drywall, carpet, and upholstery. If ingested or even upon contact, Category 3 Water can cause serious illness and even death. 

No two water damage cases are alike, and each situation needs to be cleaned up based on the unique needs of the type of water. Before attempting to cleanup any type of water damage, even Category 1 Water, it is highly recommended that professionals who are certified by the IICRC handle all water damage cleaning and repairs. If you find yourself facing any type of water damage in Salem, Peabody, Marblehead, Swampscott or Middleton, whether from a leaking pipe or a sewage back up, SERVPRO of Salem/Peabody/Marblehead is trained and certified to handle all types of water damage cleanup. Let us help protect you and your business from the dangers and risks of water damage, and get your facility cleaned up the right way. Call us today at 978.744.4545

Water Loss at Your Business

12/5/2019 (Permalink)

An office is flooded with 4 inches of water SERVPRO of Salem/Peabody/Marblehead can help restore your business from a water loss

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed. 

Our SERVPRO Representative will ask several questions: 

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)? 

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Salem/Peabody/Marblehead arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline

Within Minutes:

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

For help restoring your commercial space after a water loss, call SERVPRO of Salem/Peabody/Marblehead at (978) 744-4545. We’ll make it “Like it never even happened.”

Storm and Flood Safety Tips

10/26/2019 (Permalink)

Flood waters race down a small city street Storms and floods are dangerous and require numerous precautions

The fall brings with it hurricane season, and even if you don’t get hit directly, the heavy rain – and flooding – can still have a major impact on your home or business. Flooding can be extremely dangerous if you’re not prepared. Here are some safety tips to help you prepare for some of Earth’s most common natural hazards.

Wear Protective Gear

If you’re in a flooded area, make sure you’re wearing waterproof protective gear. Floodwaters can contain harmful bacteria and other organisms that your body is unable to fight off. If you have any sort of injury that floodwaters get into, you could get an infection that can quickly claim your life.

Don’t Drive or Walk Through Flood Waters

If you can avoid going anywhere during severe weather, you should. If you see water across the road, you should NOT drive through it. You have no idea how deep it is! If you try to take your car through it, you could end up with water in your engine – which will ruin the automobile. There’s also a serious danger of being swept away in swiftly moving water.

Walking carries similar dangers. The bacteria mentioned previously are a danger, as are invisible objects hitting you underwater. They can cause serious injuries and even cause you to lose your footing and potentially drown in deep enough water.

Keep An Eye Out For Falling Objects

Soft, wet ground mixed with wind is a recipe for falling objects. Keep an eye on any trees or light poles in your yard, they can blow over and potentially into your home. If you notice that an object is about to fall into your home, get out. If there’s somewhere you can go that’s less dangerous, do so. If nothing else, try to get into a room that won’t get hit.

Don’t Touch Downed Power Cables

Downed power cables are still potentially live. Do not touch any that are within reach, and report all outages and fallen lines to your local power company. These can cause nasty electric shocks and potentially burns. Water is also a conductor for electricity. If you see a power line in water, avoid that water at all costs.

Always Call Professionals

After the storm is over, make sure you call the professionals at SERVPRO of Salem/Peabody/Marblehead at 978.744.4545 to help you clean up after a flood. Our goal is to restore your home or business to its original state as quickly as possible. Above all, stay safe!

Water Damage: The First 48 Hours

10/26/2019 (Permalink)

Buckled hard wood floors due to water damage The first 48 hours are crucial to minimizing damage from a water loss

If you've ever experienced flooding in your home either from a storm or from leaky pipes, then you know it doesn't take long before everything starts going awry. This is why it's vital to take care of the problem as soon as possible. Water is an unrelenting destructive force that can do a significant amount of damage in a short period.

Calling a professional water & flood damage restoration company like SERVPRO of Salem/Peabody/Marblehead should be first on your list. If you attempt a DIY project yourself, you will quickly find that it will take up to five times as long, and you're likely to be less than satisfied with the results. A professional can clean up the mess and fully restore your home in order to maintain its market value and provide stability in the house.

STRUCTURAL COMPROMISE DUE TO WATER SATURATION

If your home is suffering from standing water due to a flood, the water is already working on the wood while weakening it at every joint. When wood becomes saturated with water, it bulks up and expands beyond its capabilities. This causes stretching, cracking, and deformity. It usually happens at the bottom portion of the wood where stability is critical. The sooner you can have the water removed the less damage it causes.

HEALTH AND SANITATION ISSUES

If you find that the home is flooded on the first floor or the basement, avoid contact with the water at all costs. If you're wondering what could be in the water within the first 48 hours, then here's a short list (and a dangerous one):

  • Chemicals and cleaning agents
  • Food
  • Dead & decaying animals
  • Wiring & electrical components
  • Paint & related
  • Backed up sewage from the mainline
  • Dirt and grime from the outside and within the carpets and flooring
  • Dirty laundry

DEALING WITH HOME INSURANCE

The first 48 hours are the most critical when it comes to dealing with your insurance agent. 

If you are looking for a water & flood restoration company in Salem, Peabody, Swampscott, Marblehead or Middleton MA then please give SERVPRO of Salem/Peabody/Marblehead a call at 978.744.4545

Three Facts About Water Damage

10/24/2019 (Permalink)

Water damage caused by a downed tree. When water damage happens call SERVPRO of Salem/Peabody/Marblehead

Dealing with water damage is every homeowner's nightmare. Questions about what to do, what will be covered by insurance and what possessions to save first will start ‘flooding’ in.  When a pipe bursts or a basement floods, life is on hold until your home is dried and secured – and that’s not always an easy task.

Here are three facts about water damage that will help you secure your home and respond properly to a potential disaster:

1.    The Type of Water is Important

Generally speaking, there are three types of water that invade homes: rainwater, fresh water and sewage. Depending on the type of water in your home, you may need to approach any contact or cleanup efforts differently. Sewage can contain harmful bacteria and make you violently ill. Fortunately, telling the difference is often easy, as it will typically smell just as terrible as you would expect. If you think that you are dealing with sewage, a professional water damage cleanup company will have the proper tools and equipment needed to handle the problem safely.

2.    The Trouble Doesn’t End When the Water is Gone

It may be tempting to let out a sigh of relief the moment the water is removed from your home, but that doesn’t mean there isn’t moisture still lurking in the shadows. When moisture is hidden in walls, crawlspaces and below floorboards, it can eventually lead to mold. Mold is toxic and causes damage to structural elements of a home, leading to serious consequences. Make sure you have a mold prevention expert inspect your property to ensure this dangerous substance isn’t invading your home.

3.    Attics Are a Cause for Concern

The most common source of water damage is a leaky roof or malfunctioning gutters, which means your attic is at the highest risk for water damage. Make sure to have your attic inspected regularly by a water damage professional to make sure that a small leak isn’t turning into a serious problem.

If you suspect you may be dealing with water damage or mold, call SERVPRO of Salem/Peabody/Marblehead immediately at (978) 744-4545! All forms of water damage require immediate attention to minimize further losses. We will help you stay safe and protect your assets.

The 5 most Common Sources of Water Damage in Your Home

5/31/2019 (Permalink)

Look at these sources to prevent a water loss in your home

As a homeowner, you need to be aware of all the possible things to protect your home against. Storm damage, earthquake damage, wind damage – and, most frequent of all, water damage. We don’t like to think of our homes being ravaged by the elements, but it happens, and when it does, we need to be prepared. Instead of being reactive, we can try taking proactive steps to safeguard our homes and protect our belongings (plus save a bunch on costs). Below, we outline the five most common causes of water damage in your home in the hopes that this information will help you avoid damage to your home.

1. Air Conditioner

Your air conditioner might seem to be working just fine, but it’s important to adhere to regular service dates (at least once each year) to ensure nothing is malfunctioning behind the scenes. Your A/C removes moisture from the air, and sometimes that moisture builds up within the A/C itself. If not properly drained, that water could be slowly leaking into your home – potentially ruining the flooring and drywall and, in many cases, introducing mold.

2. Dishwasher

Dishwashers are another possible culprit of water damage in your home. Your dishwasher can cause water damage if not properly sealed, meaning that the latch is broken, or if it was loaded with the wrong soap. Make sure that any leaks are immediately addressed and that your dishwasher is repaired or replaced ASAP, so you can avoid costly water damage repairs to your kitchen.

3. Washing Machine

Perform regular checks on your washing machine, inspecting beneath the unit as well as behind it. Make sure all fittings are securely connected, and that the underbelly of the washing machine isn’t leaking any water beneath the unit. If you have an older washing machine that gives you frequent issues, consider replacing it altogether.

4. Leaking Pipes

It might seem obvious, but water damage in the home is often caused by leaky pipes. Let’s pretend that you have a loose-fitting pipe under the kitchen sink or in the bathroom, and you’ve just recently noticed water pooling in that area. Don’t wait to call a plumber – a leak in one place in your home could signify leaks in other areas, too. If you notice spikes in your water bill, a leak is likely present and needs to be addressed before additional damage is caused to your landscaping, foundation, flooring, or other areas of the home.

5. Clogged Drains

Clogged drains aren’t just annoying, they also cause water damage (and mold growth) if left unchecked. If your toilet is clogged, it means that not only can you not use the toilet, but you will likely also experience water backing up into the shower, sinks, or bathroom floor. Sewer water is extremely dangerous because it contains raw sewage and bacteria, and must be cleaned up by a professional. If your kitchen sink drain is backing up, you can experience sink overflow and subsequent damages to your kitchen flooring and cabinetry. Make sure to seek professional help when experiencing frequent drain clogs so you don’t have to deal with water damage to your home on top of the clog itself.

So there you have it: the top five causes of interior water damage. By knowing the most common causes of home water damage, you’ll be able to take preventative steps to avoid them. 

But what if it’s too late for prevention? The team at SERVPRO of Salem/Peabody/Marblehead  offers service throughout the North Shore area, so you’ll always be in good hands.   Call us today at 978.744.4545.

Why Fast Flood Response is So Important

5/29/2019 (Permalink)

Respond quickly to any water loss!

There’s a few reasons why experts recommend that you begin flood clean-up within 24 hours. The first is simply about your safety. Waterlogged homes are the perfect breeding ground for bacteria, mold and pathogens. Twenty four hours after a flood, toxic mold can begin to grow that puts your health and the health of your family members at risk. The odds of bad bacterial growth surge again after the 48 hour mark.

The Risks of Mold

Exposure to mold can cause many health concerns. You may develop irritation in your throat, eyes and nose along with increased phlegm. You may find your asthma symptoms worsen. Even if you don’t have asthma, mold may make your wheeze, cough, and feel short of breath.

Once mold has developed you need the help of a certified mold inspector to ensure that the mold is removed. This can raise the costs of your clean-up. It’s better to just not let mold develop in the first place.

Other Complications from Slow Flood Clean-Up

Mold and bacteria aren’t the only problems that come with a slow response to flooding. Often they bring odor with them. The smell from flooded clothing, furniture and carpet is like the smell you get from leaving your clothes in the washing machine over night, but worse, and harder to remove. Once it has developed, you’ll need to use odor absorbing products to reduce it, and cleaning agents to target the bacteria that creates the smell.

Of course, if you’ve flooded from a sewer line break, or if your whole area has flooded, there will likely be sewer material absorbed into your possessions. That will bring along its own smells and make pathogen growth even more likely.

Advantages of Addressing Water Damage Right Away

The less time the water has to penetrate deeply into materials, the less damage it will cause and the more effective the cleaning process will be. Not only does this mean that we may be able to salvage more of your possessions that you’ll find hard to replace, it means you’ll have reduced replacement costs.

Those items that have porous surfaces are more likely to be affected by flood water right away. Drywall, ceiling tiles, and flooring are all usually porous and may all be saved if you get a clean-up crew in right away. The sooner we can examine these items the more likely we’ll be able to salvage them. On the other hand, items with hard, nonporous surfaces are more likely to survive a 24 to 48 hour wait. These surfaces will generally be our second priority as we clean your home.

If your home has suffered a flood, whether large or small, it’s critical to call SERVPRO of Salem/Peabody/Marblehead within the first 24 hours, so we can arrive quickly. Our office number is 978.744.4545. This will minimize the health risks of flooding and save you money on cleaning and replacing damaged items.

Six Signs that Your Sprinkler is Leaking

5/29/2019 (Permalink)

A sprinkler leak can be an expensive problem

Your sprinkler system was installed to help you save time, money, and energy. So what happens if it springs a leak? How would you even notice since the main components of the system are buried under the lawn?

A leak can cost you a lot of money. Not only can it increase your water bill, but it may also cause damage to your lawn, landscaping, or concrete. To keep an eye out, it’s important to understand the signs that indicate a leak is happening. Here are the top signs that your sprinkler has sprung a leak and what you can do about it.

  1. The grass is unusually wet. When you walk through your lawn on a non-rainy day, do you feel squishing under your feet? If so, this isn’t normal and probably indicates a leak. You might notice more around the sprinkler valves or areas where important connections are buried. This could just manifest as wet grass, but you may also see bubbling from the ground.
  2. The concrete is wet. If it hasn’t rained and you see a wet spot on your concrete walkways or patio, it may also indicate a leak from your sprinklers. If it can’t be explained rationally, it might be time to contact a professional to get a better understanding of what’s going on underground. Excess water can damage concrete over time, so getting it repaired quickly will save you a huge headache in the end. If you think this might just be a case of over-watering, you might also want to look into getting a smart sprinkler controller.
  3. Erosion near your sprinkler heads. Something you might not spot right away is erosion near the sprinkler heads. If it looks like the ground is caving in or something has been digging around the sprinklers, it probably isn’t squirrels or a neighborhood dog. Check for a leak and contact a professional to take a closer look.
  4. Unexplainable fungus growth. Another indicator of too much moisture due to a leak is fungus growth. Are there mushrooms around your system? Or growing on the base of trees that might be near buried lines? Mushrooms aren’t natural in a suburban or landscaped environment and are a sure sign that something isn’t quite right with your system.
  5. Your water bill has spiked. Of course, your primary indication may not be physical at all. If you noticed that your water bill has increased significantly, you’ll need to look at a number of factors. Providing your daily use hasn’t spiked for an explainable reason, it could be your sprinkler. Rule out any issues within the home, such as a leak in your plumbing, toilet, dishwasher, or washing machine. If those seem normal, check out your sprinkler system for the culprit.
  6. Water pressure drop. There are several things that could cause low water pressure in your sprinklers (such as municipal supply problems and a partially open backflow valve), but don’t rule out a system leak either. 

If you have water damage from a leaking sprinkler system, contact the team at SERVPRO of Salem/Peabody/Marblehead at 978.744.4545. Our professionals specialize in flood damage restoration and we know you can’t afford to wait.

How Long Does it Take for Mold to Grow on Wet Carpet?

5/29/2019 (Permalink)

Mold grows quickly on wet carpeting

Mold can grow on carpeting after water damage or flooding has occurred. This usually happens due to delamination, the process in which the water weakens and loosens the glue. This allows the carpet to separate and create a space for mold to grow.

If you’re wondering how long does it take for mold to grow on wet carpet, you may be surprised at the answer. It happens fast – in as 24 to 48 hours. The initial mold growth may be small, but if not dealt with, it can take a week or two of growing before it’s easily visible.

Be Smart About Dealing with Water Damaged Carpeting

In most cases, drying water damaged carpeting is best left to the professionals to make sure it’s done properly. This way, you have your best chance of saving your carpet, eliminating mold and mildew, and breathing clean air in the future. It’s not enough to just know how to dry carpet once it gets wet. At SERVPRO of Salem/Peabody/Marblehead our team is equipped to handle water, fire, and mold in any situation, so contact us for all of your restoration needs at 978.744.4545.

How to Put Out an Electrical Fire at Home

5/29/2019 (Permalink)

Know the dangers of an electrical fire

An electrical fire in the home is often a more immediate danger than a wildfire and may lead to panic. The first thing to remember is that you need to stay calm. Then, follow these steps to put out an electrical fire at home.

Step One: Call the Fire Department

The Federal Emergency Management Agency (FEMA) advises that, in the event of a fire, the first thing a homeowner should do is call the fire department.

Yes, you can put out small fires by yourself, but there’s always a chance that you will fail. If you do, you want the fire department to already be on the way, so that they can put out the fire as quickly as possible.

In fact, even if you have put out an electrical fire, there is always a chance it could re-ignite. When they arrive, the firefighters will ensure that the fire is truly out and that your home is safe.

Step Two: Assess Safety

You’ve called 911, and the fire is still raging, so take a split second to gauge your safety and your family member’s safety. If a child, senior, or someone with mobility issues is nearby the fire, evacuate them first.

Then consider if it is safe to fight the fire. According to FEMA, you need to ensure that:

  • The fire is contained and still small
  • You are not at risk to inhale smoke
  • You have a way to escape the fire if you fail
  • Your instincts tell you its okay

If you are panicking, you will not make the best decisions for your safety. It’s okay to recognize that the fire is more than you can handle, just evacuate.

Step Three: Use a Fire Extinguisher

You have to use a “C” rated fire extinguisher on electrical fires—remember C stands for “current.” Extinguishers are often rated for multiple types of fires, so an ABC extinguisher is perfect. If you have one:

  • Pull the pin off
  • Aim the nozzle at the bottom of the fire
  • Squeeze the extinguisher’s lever
  • Sweep the extinguisher back and forth across the base of the fire

What if You Don’t Have a Fire Extinguisher?

Fighting an electrical fire without a fire extinguisher is particularly dangerous because we reach for water instinctively to put out fires, but water will make an electrical fire more dangerous. If you try to use water, you may even electrocute yourself.

Instead, you first need to turn off the power to the electrical outlet or device that is on fire. It may not be safe to do this without a fire fighter’s equipment. But, if you are certain it is safe, you may flip the main breaker in the electrical outlet (it’s a larger breaker) which cuts power to the whole house.

Once the power has been cut off, the fire can be doused like a normal fire, with water or an “A” rated fire extinguisher.

If your home has been damaged by an electrical fire, all you need to do is make a single call to SERVPRO of Salem/Peabody/Marblehead. We file the claim with your insurance carrier, handle damage removal, fix damage including from smoke, clean the debris, and fully restore your home. Contact us today at 978.744.4545, we are available 24/7 to help.

An After the Fire Checklist

5/29/2019 (Permalink)

After the fire checklist
  1. Contact your local disaster relief service, such as The Red Cross, if you need temporary housing, food and medicines.
  2. If you are insured, contact your insurance company for detailed instructions on protecting the property, conducting inventory and contacting fire damage restoration companies. If you are not insured, try contacting private organizations for aid and assistance.
  3. Check with the fire department to make sure your residence is safe to enter. Be watchful of any structural damage caused by the fire.
  4. The fire department should see that utilities are either safe to use or are disconnected before they leave the site. DO NOT attempt to reconnect utilities yourself.
  5. Conduct an inventory of damaged property and items. Do not throwaway any damaged goods until after an inventory is made.
  6. Try to locate valuable documents and records. Refer to information on contacts and the replacement process inside this brochure.
  7. If you leave your home, contact the local police department to let them know the site will be unoccupied.
  8. Begin saving receipts for any money you spend related to fire loss. The receipts may be needed later by the insurance company and for verifying losses claimed on income tax.
  9. Notify your mortgage company of the fire.
  10. Check with an accountant or the Internal Revenue Service about special benefits for people recovering from fire loss.

In the unfortunate event of a fire please call SERVPRO of Salem/Peabody/Marblehead at 978.744.4545

Why Timing is Critical After a Fire Loss

5/28/2019 (Permalink)

In the event of a fire it is critical to begin cleanup quickly

Startled by the sound of a fire alarm going off, you’re suddenly awake in the middle of the night. You rush out of bed and get yourself and your family out of the house. Once you and your family are safe, you call the fire department to come and calm the flames. After the smoke clears and the fire department leaves, you see your belongings covered in soot and water. It can be overwhelming seeing the damages that fire has caused to your home and belongings but timing is essential in fire damage restoration and you need to act fast to mitigate your home. 

So, take a deep breath, and follow the steps below to get your home on track to recovery. 

1. Companies You Want to Contact

Fire Restoration Service

The longer you let your home sit in soot and water damage, the further the damage. This is why it is crucial to start the fire restoration process right away. After speaking to a reputable fire restoration company like SERVPRO of Salem/Peabody/Marblehead, they will be able to develop a custom action plan to restore your home.  An expert will be dispatched  to your home to review the damage, get a clean up plan in place and save as much of your belongings as possible. 

Insurance Company

Contact your insurance company and alert them of the situation at hand.  They will be able to shed a little light on this dark situation by informing you of the next steps you need to take. With their guidance, you will be able to navigate the first initial steps of your fire damage claims. In addition, they will be able to inform you of the best practices you should take such as making a list and taking pictures of damaged items for documentation. 

Utility and Lending Companies 

Paying your bills and living expenses in addition to paying to having your home and belonging restored can be financially exhausting. Utility and lending companies realize this and they know the hardship a family can face in the event of disaster such as a house fire. Contact them, explain your situation, and see if they offer any hardship programs that would lower your payments or stop them completely until you get back on your feet.

Physician 

Do you or a family member rely on daily medication to stay healthy? Depending on the extent of the fire damage or the origin of it, retrieving medication may not be possible. Contact your family physician and request to have your medication filled at your nearest pharmacy. 

Child’s School

If you have a child in school you may want to contact the school and alert them of the situation at hand. If the fire damage deems your home unlivable you may need to stay with a family member and their home can be too far from the school. Teachers and principles are understanding of the difficulties a child and family faces in the event of a disaster and may allow them to do class work at home.

2. Disaster Relief 

Disasters can devastate a family and can be especially hard if staying with family member is not an option. If this is the case, look for local disaster relief programs in your area.  These agencies may be able to give you shelter, food, medication, and water until you can go back into your home. 

3. Replace Important Documents 

In the event of a life threatening fire, you’re probably not going to think about grabbing the safe in your house that contain important documents. Most important documents can be replaced. Here are just a few of the documents that you need to get replaced right away.

  • Passport 
  • Driver’s license
  • Birth, marriage, and death certificates
  • Damaged money (you can exchange it for undamaged cash with the treasury department) 
  • Social security card
  • Bank documents
  • School records
  • Tax records
  • Vehicle registration

4. Start Fire Clean Up 

If the fire department gave you permission to enter your home after they leave then you can start the cleaning process while you wait for the restoration company to arrive. The sooner you get the jump on this, the more likely you’ll be able to save your belongings and home. Here are some steps you can take to help begin the restoration process:

Ventilation 

First and foremost you have to get the polluted air out. Open all your windows and turn on any box/floor fans that you have to circulate the air out your home. If the fire department has advised against the use of electronics for safety reasons do not use fans that use your homes electricity such as box fans. 

Cleaning

Circulating air out your home does not take care of soot alone. After a fire, a smoky smell will linger in your air until soot is completely removed. Try to remove as much soot from your home as possible by sweeping. The longer your belonging are covered in soot, the more it will continue to deteriorate. 

Start Fire Damage Restoration Right Away 

When your home has gone through a fire, time is of the essence to save, recover and restore your belongings from fire damage. Following these steps are essential to begin the fire damages restoration process in turning your house into a home again. 

Have you called a fire restoration service yet? Contact SERVPRO of Salem/Peabody/Marblehead to schedule an appointment at 978.744.4545.

Why to Board Up After a Fire Loss

5/24/2019 (Permalink)

Protect your property and belongings after a fire by boarding up your structure

If your commercial property in Salem, Peabody, Marblehead, Swampscott or Middleton MA has experienced a fire, there are several reasons why you might want to board up structural damage or windows. In addition to keeping the external elements out of a building with fire damage, boarding up can also prevent additional losses due to looting and make the fire cleanup process easier. 

Most full-service restoration specialists offer boarding-up services. Here are four reasons to board-up after a fire.

1. There is still viable stock on the premises. If products that appear viable remain in the building, you should consider boarding up. These items may require assessment and cleaning and may not be fit for sale, but having them properly processed rather than stolen can be helpful for insurance purposes.

2. You want to protect electronics and other valuables. Depending on the extent of the fire damage, you may be able to restore some electronics or other valuable property to working condition. Loss can be far more expensive than restoration or covered replacement.

3. You need to keep out the elements. If the structure of your property has sustained extensive damage, you should try to keep the elements out. Exposure to additional water, wind, or sunlight can compound the damage caused by smoke residue and soot.

4. You want to limit soot damage. It is generally a good idea to reduce foot traffic on the scene of a recent fire. When soot gets embedded into carpeting or upholstery, it can be much more difficult to restore these materials to a pre-fire condition.

Talk to restoration experts at SERVPRO of Salem/Peabody/Marblehead, about whether boarding up is a good strategy for preventing loss and limiting damage after a fire. Your major concern is likely to be how to recover from fire damage as quickly and completely as possible. Preventing looting and exposure to the elements can make fire cleanup more successful. Don’t hesitate to call us (978) 744-4545.

Smoke Detector Facts

4/29/2019 (Permalink)

Check your smoke alarm regularly to ensure proper function

Smoke detectors are a vital first line of defense for you and your family. But, these devices need to be both installed and maintained correctly in order to provide you with adequate protection. In one quarter of the U.S. home fires in which smoke detectors failed, dead batteries were the cause, according to the National Fire Protection Association (NFPA).

By properly selecting, positioning and maintaining the smoke alarms in your house, you can have peace of mind that you’re taking an important step to help protect your family in case of a fire.

Features of Smoke Detectors

While different smoke detectors may look similar, there are important features that vary among models. First, how is it powered? Some alarms are powered by a battery, whereas others are hardwired into your house’s electrical system (and are typically equipped with a backup battery), the U.S. Fire Administration says.

All of the smoke alarms throughout your house should be interconnected through hard-wiring or a wireless signal, suggests Richard Roux, senior electrical specialist with the National Fire Protection Association (NFPA). “That means when one alarm sounds, they all do,” Roux says. New homes are required to include hardwired, interconnected smoke alarms with backup batteries, the American Red Cross says. If you don’t already have the wiring in your home, you can buy devices that interconnect wirelessly, but you may need to buy models from the same brand in order to ensure they can communicate, Consumer Reports says.

Remember, some models include a built-in carbon monoxide (CO) detector, which alerts you to dangerous levels of this deadly gas, Consumer Reports says. If your smoke alarm isn’t a dual model with a CO detector built in, you’ll want to also purchase a CO alarm and install it in your home. CO alarms should be installed outside all sleeping areas and on every level of the home, the Consumer Product Safety Commission says.

Also, what type of sensor does the smoke alarm use: ionization or photoelectric? While one type is better at detecting flaming fires, the other is better at detecting smoldering fires. “If a fire smolders with no flame, then a photoelectric sensor will detect it first,” Roux says. “If it is a hot, flaming fire, then an ionization sensor will likely sound first.” Many smoke alarm models are now dual-sensor, meaning they use both technologies. If you don’t have dual-sensor alarms, the NFPA recommends installing both ionization and photoelectric alarms in your home.

Should a fire disaster strike your home or business give SERVPRO of Salem/Peabody/Marblehead a call at 978.744.4545.

Regular Fire Extinguisher Inspection

4/29/2019 (Permalink)

Fire extinguishers should be checked regularly

We at SERVPRO of Salem/Peabody/Marblehead want to keep you safe and one important aspect of that is ensuring the operating condition of your fire extinguisher.

Home fire extinguishers should be checked regularly to help make sure they are ready for use, says the USFA. The National Fire Protection Association (NFPA) recommends reading the instructions that came with each extinguisher so that you are familiar with their parts and how they work.

The USFA suggests including the following steps in your inspection:

1. Ensure Easy Access

Make sure the extinguisher is visible and easy to retrieve.

2. Check the Pressure

Many fire extinguishers have a pressure gauge that indicates whether the device is in the proper operating range. If yours has one, check to make sure that the gauge’s needle indicates proper pressure. If the fire extinguisher has a test indicator, press it to make sure the pressure reading is within the correct range.

3. Look for Physical Damage

Check that the can, hoses and nozzles look to be in working in order. Visible signs of damage, such as dents or rust, may mean it’s time to replace the extinguisher.

Documenting your checks on the extinguisher’s inspection tag may help you keep track of its maintenance history.

4. Clean the Extinguisher

Check the outside of each extinguisher for dust, oil or grease, and clean it as necessary.

Also, keep in mind that most fire extinguishers are good for 5 to 15 years, according to BobVila.com. Check the extinguisher’s label or a paper tag for the expiration or last maintenance date. If it’s 10 or more years ago, you may want to get a new fire extinguisher.

Fire extinguishers are often an overlooked part of a home safety plan. Do your checks, know how to use them (the NFPA states that your local fire department may be able to provide additional resources) and be sure your extinguishers are ready for use — just in case.

Should a fire disaster strike call the professionals at SERVPRO of Salem/Peabody/Marblehead at 978.744.4545

Water Damage to Home in Marblehead

4/20/2019 (Permalink)

Water damaged home in Marblehead MA

This family’s Marblehead residence experienced serious water damage after multiple pipe bursts. SERVPRO of Salem/Peabody/Marblehead has the expertise and equipment to mitigate residential water losses just like this one. In this particular situation, we dried the entire structure, removed most of the drywall and remediated extensive mold. The family was very grateful to be able to use the space again!

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed. 

Our SERVPRO Representative will ask several questions: 

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Faster to Any Size Emergency

In many cleaning and restoration situations, immediate action is needed. Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of Salem/Peabody/Marblehead arrives quickly and starts the water extraction process almost immediately. 

For help restoring your home after a water loss, call SERVPRO of Salem/ Peabody/ Marblehead at 978.744.4545. We’ll make it “Like it never even happened.”

Water Damage to Home in Peabody

4/20/2019 (Permalink)

Flooded basement in Peabody MA

This family’s Peabody residence experienced serious water damage after flooding from heavy rains. SERVPRO of Salem/Peabody/Marblehead has the expertise and equipment to mitigate residential water losses just like this one. In this particular situation, we extracted the water and used our air movers and dehumidifiers to effectively dry the structure and contents. The family was very grateful to be able to use the space again within a matter of days!

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed. 

Our SERVPRO Representative will ask several questions: 

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Faster to Any Size Emergency

In many cleaning and restoration situations, immediate action is needed. Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of Salem/ Peabody/ Marblehead arrives quickly and starts the water extraction process almost immediately. 

For help restoring your home after a water loss, call SERVPRO of Salem/Peabody/Marblehead at 978.744.4545. We’ll make it “Like it never even happened.”

Water Damage to Commercial Building in Swampscott MA

4/20/2019 (Permalink)

Commercial water damage in Swampscott MA

A broken water heater created several inches of standing water in this Swampscott MA business. SERVPRO of Salem/Peabody/Marblehead worked around the clock to restore the affected area and prevent any secondary damage from occurring. We know that commercial water damage can cost a business thousands of dollars in productivity; it is always our goal to help keep your business running as flawlessly as possible through the restoration process. 

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed. 

Our SERVPRO Representative will ask several questions: 

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)? 

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Salem/Peabody/Marblehead arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline

Within Minutes:

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

For help restoring your commercial space after a water loss, call SERVPRO of Salem/Peabody/Marblehead at 978.744.4545. We’ll make it “Like it never even happened.”

IICRC Certified Business

3/21/2019 (Permalink)

We are IICRC professionals

SERVPRO of Salem/Peabody/Marblehead is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Salem/Peabody/Marblehead

SERVPRO of Salem/Peabody/Marblehead specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Different Types of Storm Damage

3/17/2019 (Permalink)

Storms can impact your home in different ways

Wind Damage Restoration

Hurricane damage sometimes includes severe wind damage. Roof damage in this situation may range from a missing roof, to harsh winds and rains shearing away asphalt tiles. Roof repair of obvious defects usually ensues in the wake of hurricane damage and storm remediation. Correcting roof damage may challenge homeowners after a disaster, since a roof leak may not appear obvious.

How can a roof leak and roof damage escape easy detection in this situation? Wind damage may loosen flashing, eventually causing another roof leak weeks after the storm. Even a subtle roof leak of this nature can produce damp, moldy conditions inside the home. Obtaining fast roof repair may prevent long term interior damage. A wind damage home restoration expert may assist clients in receiving comprehensive roof assessments and roof repair services when hurricane damage afflicts an area. Their expertise helps property owners address storm damage and roof damage more effectively.

Flooding And Recovery

Flood water frequently poses a risk in coastal areas. Yet heavy rains may cause river flooding miles inland also. If the surrounding terrain cannot absorb ground water, runoff contributes to flood water. Even residents of mountainous areas sometimes sustain varying degrees of flood damage if frozen pipes rupture. Flood pump failures contribute to basement flooding and contaminated ground water in some locations, too.

Flooding may disrupt municipal water systems. Experts need to assess ground water and evaluate the condition of pipes following flood damage. Hiring a storm restoration firm may allow you to begin your cleanup process even before water restoration occurs. (Cleaning before water restoration often proves essential yet challenging.) By relying upon a trained specialist, you'll usually obtain faster storm remediation. These experts may suggest ways to help mitigate flood water damage in the future, for instance, by requesting backup flood pump installation.

The storm experts at SERVPRO of Salem/Peabody/Marblehead are here to help 24 hours a day and 7 days a week!  Call us at 978.744.4545

Steps to Take Immediately After Storm Damage

3/17/2019 (Permalink)

When storm damage occurs, let SERVPRO of Salem/Peabody/Marblehead help

Take Safety Precautions

Heavy winds and rain can create physical hazards such as collapsed roofing materials, window damage, collapsed walls or standing water in the basement or home interior. In addition, moisture can soak into furniture, carpeting, and building materials making the perfect environment for mold growth that can cause health issues. Shut off the main gas line if you smell gas. Beware of broken glass, exposed nails, and other sharp objects on the property. Contact SERVPRO of Salem/Peabody/Marblehead to help do basic tasks to secure your property and make it safe to use. If necessary, arrange for an alternative place for you and your family to live while your property is being restored to safe living condition.

Photograph the Damage

If it is safe to move around your property, use your cellphone or a camera to photograph the damage so that you will have a record for your insurance company. This action will ensure that you are fully compensated.

Contact Your Insurance Company

Contact your insurance agent to notify them about the damage to your home immediately. The company will send out an adjustor to determine the extent of the damage so that payment for repairs can be made.

Look Into Federal Disaster Assistance

The federal government may have declared the area affected by the storm as a disaster area that is eligible for low-cost loans to help restore your property to normal. You will be required to file documents to receive these loans.

When a storm-related disaster strikes, it may seem overwhelming, but these steps can help you to begin the process of restoring your home, and your life, to normal. At SERVPRO of Salem/Peabody/Marblehead, we provide 24-hour emergency disaster service. We specialize in the stabilization and restoration of homes and businesses that have suffered small or large loss from water, flood, wind, storm, fire damage, and smoke disaster.

Call SERVPRO of Salem/Peabody/Marblehead at 978.744.4545

Preparing for a Winter Storm

3/15/2019 (Permalink)

Be prepared for winter storms in Essex County!

Now that it is winter in Massachusetts, we must remember how to prepare for a winter storm. All winter long we get warnings of impending snow. Whether we enjoy the winter season or not, we must be ready at any time for a large amount of snow fall, ice storms, or well below freezing weather.  At SERVPRO of Salem/Peabody/Marblehead we are ready 24 hours a day and 7 days a week!

As for any type of impending storm it is suggested to have enough food and water for everyone who lives in the home to last at least three days. The recommended amount of water per person is 3 gallons. The food should be food that doesn’t need to be cooked or refrigerated. It is also suggested that you have a radio that runs on batteries so you can get updates on what is happening even if the power goes out. Additionally, extra batteries, flashlights and candles should be on hand. If you have a fire place, ensure that the chimney has been cleaned and inspected and that you have wood available. A fireplace, kerosene heaters can be used as alternative heat sources.

There are specific things that can be done right before a winter storm hits. You should fill your gas tank to ensure you have enough gas should you get stuck while traveling. Put blankets and additional winter gear in your car. If possible, you should avoid driving during a winter storm. This will lessen the traffic on the roads and the chance of getting stuck or in an accident.

Check your shovels and snow rakes and put them somewhere that is easily assessable. It is important to keep a shoveled path into your home. Should an emergency arise where emergency responders need to come to the home, it’s important for them to have easy access. Spraying your shovel with WD-40 will stop the snow from sticking to your shovel.

 Make sure your cell phones and other electronics are charged and ready for use.

During the storm, should temperatures dip below freezing you should turn all faucets in your home on so they are slowly dripping. This will help keep pipes from freezing, which could save you in the long run from having to clean up water damage. Leaving the cabinet doors open will help your pipes stay warmer. Wrapping towels or newspaper around your pipes to help insulate them should you lose the ability to heat your home.

Should you suffer any damage during a winter storm please call SERVPRO of Salem/Peabody/Marblehead at 978.744.4545.  We are here to help!

Fire Damage Restoration Tips

3/14/2019 (Permalink)

Call the experts at SERVPRO of Salem/Peabody/Marblehead for your fire loss

We’re not going to kid you. Fire damage restoration is tough work. People call SERVPRO of Salem/Peabody/Marblehead frequently to ask for advice on how to clean up after a fire.  Here are seven of the best tips we give people who ask about fire damage restoration.

Most people can put these tips into practice. But remember that fire damage restoration takes time, work, and skill. Realistically consider whether you want to try these ideas on your own or whether you’d be better off hiring highly trained restoration specialists who will guarantee their work.

  1. Remove Smoke Damage

With any fire you’ll have a degree of smoke damage to your walls, wall paper, and paint. If the smoke damage is not too serious, you should be able to scrub it clean with detergents and bleach. Soot from smoke damage is greasy stuff, so always try to dust as much of it off from a surface before trying to scrub the surface clean. Often, you’ll want to repaint, but make sure all surfaces are clean and dry before you paint.

  1. Limit Activity & Other Simple Fire Damage Restoration Steps

Until your house is restored, limit your activity and movement in the house. This helps prevent soot particles from being embedded into upholstery and carpets. Keep people’s hands clean so you don’t further soil upholstery, walls, and woodwork. Protect your things by placing clean towels or old linens on rugs, upholstery, and carpet traffic areas. Before you clean know the best cleaning method for that particular cleaning job (one example: Clean and protect chrome with a light coating of petroleum jelly or oil.) Wash both sides of the leaves on your houseplants. Change your HVAC filter and tape double layers of cheesecloth over air registers.

Call SERVPRO of Salem/Peabody/Marblehead for Cleanup and Restoration. Call (978) 744-4545.

  1. Get Rid of Mold & Mildew

Firefighters are great. They save many a live and many a home. But they do introduce mold and mildew into houses when they must use water to extinguish the fire. SERVPRO of Salem/Peabody/Marblehead highly recommends you hire fire damage restoration professionals to deal with mold and mildew. Mold and mildew can cause serious health problems. It’s difficult for a nonprofessional to know for certain if he’s clean up all the areas affected by the mold and mildew. And mold and mildew can contaminate your furniture, carpets, clothing, mattresses, walls, and vents. The best thing you can do immediately is to air out every room and clean out all vents and filters.

  1. Replace Carpets. Clean And Dry Your Floors

Your floors and carpets end up absorbing the worst of the damage from all the water used to put out a fire. In almost every case, SERVPRO of Salem/Peabody/Marblehead recommends that you pull up any carpets that have water damage and replace them. Water can also seep underneath vinyl flooring and into the cracks in hardwood. You must address this. If you have experience with flooring, you can lift it up and clean under it. But you may want to call a professional fire damage restoration company to assist you.

  1. Avoid Smearing Soot Into Clothing

Cleaning smoke damage from clothing is one of the biggest jobs you’ll have after a fire. Make sure you don’t smear the greasy soot into the clothing or just throw the smoky clothes into the wash. Often times dry cleaning is the best bet, and you should ask around local dry cleaners to see if any have experience with post-fire laundry. Removing smoke odor is another issue and we’ve covered it in another blog post.

Call SERVPRO of Salem/Peabody/Marblehead for Cleanup and Restoration. Call (978) 744-4545.

  1. Scrub, Soak, And Cleaning Dishes

Dishes are also important items to clean thoroughly after a fire because they will be in contact with your food. Scrub all dishes well, let them soak in a solution of bleach and water (2 tablespoons of bleach per gallon) for at least 20 minutes and scrub some more for safety. When in doubt, if a dish, pot, or pan won’t come clean, cut your losses and throw it out – especially rubber or wooden dishes that absorb smoke.

Help Is Here

The team at SERVPRO of Salem/Peabody/Marblehead also has specialized training and experience in fire restoration services, natural disaster prevention, water damage, chemical cleanup, and natural disaster cleanup. Call SERVPRO of Salem/Peabody/Marblehead (978.744.4545) anytime.

The Hidden Damage of a Fire Loss

3/13/2019 (Permalink)

A fire can lead to soot, water and mold damage

There’s more to fire damage than meets the eye. Fire can also cause hidden damages that may not be as easily visible. The two main culprits: smoke/soot damage and water damage. Knowing about these additional impacts on your property, and how to properly take care of them, helps ensure you’re reimbursed appropriately for your claim.

Smoke/Soot Damage

Smoke/soot damage is one of the primary hidden damages of the fire loss. Here are some things to look for to determine whether you have smoke damage:

  • Stained fabric and upholstery
  • Paint discoloration.
  • Rust, pitting and corrosion of piping, jewelry and other metal objects
  • Strong odor
  • Flooring damage

You need to take care of smoke and soot damage, and pronto! This is not the time for a DIY fix in an attempt to save a few bucks on your home’s restoration after a fire. 

Failure to properly deal with smoke/soot damage can cause long-term issues for your health as well as your property. Exposure to smoke/soot during fire restoration can occur via the skin and eyes, inhalation and ingestion. Because airborne soot particulate is invisible, you may unknowingly be affected. Once soot enters your bloodstream, it can cause respiratory issues, shortness of breath, bronchitis, asthma, stroke, heart attack, cancer, and even premature death. In infants, even short-term exposure to soot has been shown to have lifelong health consequences.

Because it can linger on surfaces and get inside of your electronics, appliances and other property, soot is usually a significant contributor to property damage after a fire. Plus the longer it remains, the harder it is to remove. Calling SERVPRO of Salem/Peabody/Marblehead ensures that this soot will be cleaned up properly and professionally!

Water Damage

Before dealing with the fire damage created by smoke/soot, you must first deal with the water damage. Although it’s a relief when firefighters put out the fire, pouring all that water on the flames results in water damage that can cause significant structural issues, damage to your electronic devices, appliances, furniture and important documents and, if not remedied quickly, hazardous mold growth.

Black mold can release dangerous spores into the air that can cause nausea, headaches and severe respiratory problems especially susceptible for children, the elderly and people with deficient immune systems. Pets can also be susceptible to health problems associated with the proliferation of black mold.

It’s important to take care of water damage as soon as possible so (1) you can get on with the rest of the resulting damage, and (2) to ensure hazardous mold does not grow in your property and negatively impact the health of you and your family. This is something affected homeowners cannot realistically be expected to do on their own. The only real viable solution to the dangerous effects of water damage is to call the professionals at SERVPRO of Salem/Peabody/Marblehead at 978.744.4545!

Does Homeowner's Insurance Cover Mold Damage?

3/12/2019 (Permalink)

Mold found in an Essex County home

Some homeowner’s insurance does cover mold. However, the mold covered under insurance must fall under covered peril. The language of your policy includes the conditions qualifying for a covered peril. 

Keep in mind, insurance companies limit the amount of coverage they offer so that additional coverage may cost a lot more. Again, it all depends on your insurance policy stipulations. There are also different types of claims to consider depending on your status as an owner with tenants or the owner or renting party.

First Party Coverage Claims

When you have mold in your home and make a claim with your insurance company, it’s known as a first-party property claim. You must be the policyholder to receive insurance coverage for the claim.

Third Party Coverage Claims

If you rent a home or apartment and your tenants file an insurance claim for mold, this falls under the third-party claim.

Tips for Dealing with Mold Damage

Whether insurance covers the mold in your home, you must address it as soon as possible. Allowing it to grow can lead to health problems, such as respiratory issues, throat irritation, and others. Mold thrives in moist areas. If your home has vulnerabilities to water leaks, you must address the incident within two days. Doing so can mitigate some of the health risks and property damage brought on by mold.

Other Tips for Handling Mold

The best way to handle mold is to prevent its growth at the onset. You can limit mold growth by doing the following:

  • Use air humidifiers and air conditioners to keep air moisture between 30 percent and 60 percent
  • Do not place carpets or rugs in damp areas such as basements
  • Fix small leaks immediately
  • Inspect faucet fixtures and nozzles under sinks and toilets to check for leaks

There are several measures you can take to decrease the chances of mold growth. It is especially important in humid states where moisture collects easily in different parts of the home.

Do you need more information about dealing with mold damage or mold remediation? Our trained mold specialists at SERVPRO of Salem/Peabody/Marblehead offer 24-hour emergency services. Using the most advanced technology, our team keeps the mold from spreading any further damage.   Call us today at 978.744.4545

Tips for Commercial Water Loss

3/7/2019 (Permalink)

If you find yourself in a commercial disaster the first thing you should do is call SERVPRO of Salem/Peabody/Marblehead.  We can dispatch an experienced team right away and we will make sure our help arrives quickly!

Tips until SERVPRO arrives:

  • Shut off the water source if identified.
  • Place aluminum foil or wood block under furniture legs.
  • Call your insurance company
  • DO NOT use regular vacuum to remove water

When we arrive we will do a very thorough dry out and complete your job in a timely manner. We have the most advanced equipment and practice the science of drying according to IICRC standards.

Call SERVPRO of Salem/Peabody/Marblehead today at 978.744.4545 and we will be there 24 hours a day, 7 days a week, 365 days per year!

How Mold Can Affect Your Health

3/6/2019 (Permalink)

Keep your home healthy and free from mold!

Chronic inflammatory response syndrome (CIRS) is a serious, multi-symptom illness that negatively impacts more than one system in the body. Most often is it caused by exposure to harmful biotoxins or neurotoxins in our environment. These toxins may be caused by:

  • Mold in the home.
  • Pfiesteria – Microscopic organism that produces toxins known to cause large fish kills.
  • Cyanobacteria – Commonly found in lakes and rivers.
  • Lyme disease – Transmitted by tick bites.
  • Poisonous spider bites.
  • Ciguatera – A toxin affecting reef fish that are often consumed by humans.

The effects of this inflammatory syndrome vary depending on the person and their experience. However, the respiratory, neurological, psychological, and gastrointestinal symptoms can be life-changing, no matter the source, which is why it is essential to know the signs and see your doctor if you think you have it. Remember, mold allergies are not the same as mold illness, so it is critical to determine the reason for your symptoms. If you recently had flooding in your home or the interior of your household has been humid, you will also want to determine if your symptoms of CIRS are being caused by exposure to mold in your home.

Characteristics of CIRS From Mold Exposure

It is important to know that the effects of chronic inflammatory response syndrome from mold exposure will present itself differently than if it was caused by something else, such as a spider bite, a burn or lyme disease. In fact, when a person develops this syndrome due to mold exposure specifically, they will usually experience some of these symptoms, in addition to those mentioned above: 

  • Headache
  • Sinus congestion
  • Sore throat
  • Nosebleeds 
  • Itchy eyes 
  • Cough 
  • Flu symptoms 
  • Wheezing
  • Stomach ache 

These symptoms are also typical signs of illnesses like influenza, indoor and outdoor allergies, and the common cold, so it is important to see your physician if you have them. 

Checking Your Home for Signs of Mold

No matter the cause, chronic inflammatory response syndrome is a severe illness with lasting consequences. In many cases, it does develop as a result of toxic mold exposure, which is why it is important to have your home checked if you or your doctor think mold may be causing your symptoms. A professional mold inspection completed by an experienced technician will determine if mold is present, and they will let you know what needs to be done to safely remove it. 

SERVPRO of Salem/Peabody/Marblehead is staffed with experienced experts that come to your home for a mold consultation.   Call us today at 978.744.4545

Water Loss in Your Business

3/6/2019 (Permalink)

Toilet backup causes major water damage in this warehouse

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed. 

Our SERVPRO Representative will ask several questions: 

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)? 

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Salem/Peabody/Marblehead arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline

Within Minutes:

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

For help restoring your commercial space after a water loss, call SERVPRO of Salem/Peabody/Marblehead at (978) 744-4545. We’ll make it “Like it never even happened.”

Does Your Salem, Peabody or Marblehead Home Have A Mold Problem?

3/3/2019 (Permalink)

Mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 978.744.4545

Wildfire Damage Event

3/3/2019 (Permalink)

SERVPRO of Salem/Peabody/Marblehead provides fire, soot and water damage restoration service in Essex County

The  wildfires in Southern California were devastating blazes that burned at least 96,000 acres in the Ventura area and 116,000 acres in Los Angeles County. Evacuations closed hundreds of schools and forced 200,000 people to seek safety. 

Our thoughts are with those who may have been put in harms’ way during this event. In many cases, a fire can result in a total loss for a home or business, but in others it may be a partial loss, or can result in mild smoke damage. If your home or business is affected by a fire, SERVPRO of Salem/Peabody/Marblehead is Here to Help®. 

About SERVPRO of Salem/Peabody/ Marblehead

SERVPRO of Salem/Peabody/Marblehead specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Fire or Soot Damage? Call Us Today – We’re Ready To Help  978.744.4545

Protect Your Business From Water Damage

3/3/2019 (Permalink)

A water loss at your business can be a scary proposition!

Your family depends on your business. So do your employees, as well as your customers and community. So the thought of commercial water damage caused by extreme weather or plumbing failure is scary. But you don’t have to be scared. A little planning and a few precautions will help you breathe a little easier, knowing you’re ready for any commercial water damage.

Commercial Water Damage Tip: Make a Plan

Craft an emergency plan for your business. A good emergency plan should provide for the safety of all people who could enter your business, as well as set forth processes and procedures for carrying on with business during a variety of challenges.

It should include, at the very least:

  • an emergency contact list (accessible from off-site)
  • emergency procedures
  • emergency staffing instructions
  • vendor lists and contact info
  • data backup plans and other resources to support business operations in case you have to temporarily or permanently relocate your business operations.

You should note that this plan is never finished. You should always be updating and improving it with lessons you learn during any business disruption.

Commercial Water Damage Tip: Inspect, Repair, Repeat

Stuff gets old. It breaks. It fails. When plumbing or water-management equipment in your commercial facility fails, the resulting water damage restoration costs can stack up fast. So the operative word for commercial water damage prevention is maintenance.

Routinely inspect all visible plumbing, test basement sump pumps, check exterior gutters and downspouts, muck out drainage ditches and storm drains and ensure roof structures are in good repair. Commercial property managers generally agree that a water leak on a commercial property is the most costly problem you can have, often costing thousands of dollars to mitigate, once the problem develops. Good property maintenance can lop off a big chunk of commercial water damage risk, so don’t cut corners on repairs.

Commercial Water Damage Tip: Call SERVPRO of Salem/Peabody/Marblehead

A key part of any emergency plan is knowing how to get the help you need when you need it. SERVPRO of Salem/Peabody/Marblehead is the one business owners trust when faced with scary, costly commercial water damage. If your business is disrupted by water damage, call 978.744.4545 and get peace of mind during uncertain times.

 

Preparing For Hurricane Season

3/3/2019 (Permalink)

Prepare your Essex County home for storms.

As the calendar flips into spring and summer, we’re faced with a tough reality: hurricane season 

While this year’s predictions may be milder, there’s still the chance that a hurricane could come crashing through the Massachusetts coast between now and the end of autumn when the season traditionally comes to an end. And any storm that does make landfall can still leave devastation in its wake. That means it’s still important to do everything you can to prepare for a hurricane now so you can handle the emergency should a situation arise.

Prepare Your Home

Hurricanes can cause immense damage to structures in the areas that experience the storm, and you don’t want your home to be among those hit the hardest. Thus, if you want to have your life return to normal as soon as possible, you should take the time and make the effort to protect your home.

At the outset of summer it’s a good idea to trim any trees on your property to remove any dying, thin, or brittle limbs that may fall down or become a risk factor during high winds, especially the ones that are close to your home. You’ll also want to make sure your property’s drainage lines are clear and clog-free so that flood waters have somewhere to drain out to.

Have an Evacuation Plan

The good news about hurricanes is that they often give us significant warning that they’re coming and you’ll be able to prepare to evacuate if you’re directly in the storm’s path. However, it’s extremely helpful to have the necessary supplies and a plan ready to execute. First, always be sure you have a stored supply of enough food and water to last you at least three days, plus personal hygiene items like toothbrushes, toothpaste, toilet paper, and soap. You should also have an emergency kit that includes things like flashlights, blankets, and a battery-operated radio. Instant ice packs are a good idea, and a spare supply of any important medications you or a loved one needs, such as insulin.

You should also have copies of your most important records available in a place where they can easily be packed and brought with you.

And of course, don’t consider leaving any pets or animals behind to “ride out” the storm. If you have larger animals like horses, know where they can be brought and boarded safely that’s out of the way of the storm. For dogs, cats, or other small animals, be sure to bring at least a few days’ supply of food for them, as well as a pet carrier that’s large enough for them to stand up and turn around comfortably in. Make sure they have a collar and an ID tag that’s up to date with your latest information.

Likewise, don’t assume a hotel or shelter will accept them automatically. During emergency situations, you may be required to show that their shots and vaccinations are up to date, so be sure you have that ready to go with your important records.

If your home suffers flood or water damage as a result of a storm, let our SERVPRO of Salem/Peabody/Marblehead experts help you set things right again.  Call us today at (978) 744-4545.

Not All Storm Water Is The Same

3/3/2019 (Permalink)

Water from storms can be harmful

How many of you remember as a kid playing in or around storm water drains or roadside ditches? It was fun, right? While you may have enjoyed splashing around in the waters, you might not realize that storm water like this may actually be contaminated with raw sewage, dangerous chemicals, or harmful bacteria and viruses capable of transmitting dangerous diseases to you.

In this same way, the harmful water that invades your home following a storm can be harmful.

Restoration Depends on Water Type

Specific steps must be taken to reduce property destruction, depending on the type of water damage. According to the Institute of Inspection Cleaning and Restoration Certification (IICRC), who sets the standards for the cleaning industry and water damage restoration training, there are three levels or types of water involved in damages. They include:

Category 1: Clean water

This water damage is from sanitary sources, such as an overflowing sink or tub, burst water pipes, failed supply lines to appliances, drinking fountains, or vertical falling rainwater.

Category 2: Grey water 

This water is from sources that could make you uncomfortable or ill if ingested. Washing machine, dishwasher, or urine-tainted toilet overflows belong in this category.

Category 3: Black water

This is the worst classification of water and could cause severe illness if ingested. Sewer backups, flooded rivers, feces-tainted toilet overflows, or stagnant liquid that has bacterial growth are all examples of black water.

Let the Experts Save Your Home and Belongings

Seeping water damage is progressive, pervasive and can mean valuable objects or keepsakes may become permanently damaged. The professionals you find at SERVPRO of Salem/Peabody/Marblehead are trained on how to handle the various types of water damage. Once they arrive on the scene at a home or business, they quickly assess the situation and start the restoration process in these three areas:

  • Aggressive cleaning: Wall cavities and other surfaces are pressure washed with a detergent solution. Salvageable materials are flushed and thoroughly disinfected.
  • Moisture detection: Not all water damage is visible to the naked eye. Water trapped in structural cavities may require sophisticated detection equipment to mitigate odors, prevent mold growth and minimize structural damage.
  • Rapid structural drying: Mold begins growing on soggy surfaces within only 24 to 48 hours. Rapid drying, all the way down to the building’s substructure, is necessary to restore pre-flood conditions.

After your home floods, you may think your home and its contents are beyond hope, but many of your furnishings and belongings can be restored. With professional restoration help, your flooded home can be cleaned up, dried out, rebuilt, and reoccupied sooner than you think.

If you experience a water or flood disaster in Essex County, look for SERVPRO of Salem/Peabody/Marblehead… and you'll be sure that everything’s going to be okay.  You can count on  us to take prompt action to save your home and belongings.

Call SERVPRO of Salem/Peabody/Marblehead at 978.744.4545

Restoring Your Essex County Commercial Property After A Water Damage Event

2/24/2019 (Permalink)

Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at Salem, Peabody, Marblehead, Swampscott and Middleton commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Salem, Peabody and Marblehead

SERVPRO of Salem, Peabody and Marblehead specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Who is Responsible for Water Damage in your Essex County Apartment?

2/24/2019 (Permalink)

Who is responsible for your apartment water damage?

Unfortunately, water damage is a common issue both homeowners, landlords and renters can face. The aftermath can be devastating making the property unlivable and permanent damage may occur to personal belongings. When water damage occurs in an apartment, who is responsible for the damage cost? The property owner or renter?

Renter rights

Water damage can be unpredictable and it is important to understand your renter rights and understand who is responsible for what in such an event. In general, a landlord is responsible for maintaining the property ensuring that the apartment is livable and functioning up to code. The landlord may refuse repairs, or fail to address them quick in enough – causing further damage such as mold. In the United States, basic principles in tenant rights are in place and outline the party liable for damages.  Depending on the state, rent details can vary so check with your local housing authority.

Review your lease

It’s important to know what your lease states regarding property damage. Most properties have property insurance and will list what type of damage that is covered and what is not. The lease may specify actions that may be in place depending on the severity of the water damage. If the damage is severe and the apartment is unlivable is the tenant still required to pay the rent? Can the landlord evict the tenant or can the tenant cancel their lease without penalty? In general, if the damage is minor, the tenant will not be able to cancel the lease agreement. If the terms regarding property damage are not listed in the lease, speak to your landlord about who is responsible in the event when water damage strikes.

Renters insurance

Accidents happen which is why it is essential to have renters insurance. Most places require you have it before allowing you to move in an apartment. Depending on the plan you select, coverage can vary from damages to the building, personal content and may even cover the cost of lodging while repairs are being completed.

Landlord Responsibilities

The landlord is responsible for maintaining a functional apartment ensure that it is livable. The upkeep of basic plumbing such as sinks, toilets and tubs fall on the shoulders of the landlord. Failure to maintain or repair these functions may lead to property damage and the landlord is liable due to negligence.

Damage to property and personal belongings

Water damages caused to the building itself such as flooring, walls and utilities should be covered under the landlord’s property insurance. Personal property damages fall to the responsibility of the party at fault for damages, which can be the tenant. For example, if the tenant leaves a faucet on and falls asleep causing water damages.

How SERVPRO of Salem / Peabody / Marblehead can help

Water damage requires a rapid response in order to minimize loss to both the property itself and belongings inside. SERVPRO of Salem / Peabody / Marblehead are experts at water damage cleanup in apartments and building of all sizes no matter severity of the damage. Our team of experts will assess the damage and develop an appropriate plan to restore and recover your property and contents. Contact us by calling 978.744.4545 to learn more about our water damage clean-up services.

How to Prevent Foundation Water Damage

12/2/2018 (Permalink)

Here are some tips to help you avoid foundation water damage.

If you want to keep your home’s foundation strong for years to come, it’s important for you to keep water far, far away from it. Foundation water damage can cause cracking to occur, which can ultimately weaken your foundation and compromise the safety and security of your home. You can protect your home’s foundation by preventing water from coming into contact with it from the outside. You can also take steps to prevent moisture from building up in your basement and affecting your foundation from the inside.

Clean and Maintain Your Gutters Regularly

We know what you’re probably thinking: “What in the world do my gutters have to do with my foundation?” But stick with us here.

If your gutters are all clogged up with debris or in desperate need of repair, they won’t be able to take rainwater and send it down your downspouts and away from your home. Water will be left to build up inside of your gutters every time it rains.

When this happens, there is only so much water your gutters can hold. Eventually, the water in your gutters will begin to spill out over the sides and land close to your home.

This will inevitably lead to water pooling around your foundation, and if you don’t do anything about it, moisture could start to seep into your foundation. Over time, this will make your foundation weak and also affect the soil surrounding it.

Clean your gutters at least once or twice every year and make repairs to your gutter system as necessary.

Use Downspouts to Direct Water Away From Your Home

Your gutter system might be working just fine. But if your home’s downspouts aren’t taking water and moving it away from your home, it might all be for nothing.

Your downspouts should be designed to take water from your gutters and move it at least 10 feet away from your foundation. This will prevent the water from finding its way back to your foundation, even when it rains hard for hours on end.

If your downspouts aren’t doing this right now, you should either have them redesigned to move water away from your home more effectively, or purchase downspout extensions that can carry water as far from your home as you want.

Doing either of these things will stop water from building up around your home’s foundation during a rainstorm.

Make Sure the Ground Surrounding Your Foundation Slopes Away From It

Take a look at the ground surrounding your foundation. Does it appear to be sloping in the direction of your home?

If so, this is obviously a recipe for disaster. The ground is going to encourage water to move in the direction of your foundation instead of away from your home.

The ground that sits around your foundation should be sloped at least 6 inches for 10 feet. This will ensure that the ground carries water away from your home rather than towards it.

Install a Sump Pump in Your Basement

No matter how hard you try to keep water away from your foundation and out of your home, there will likely be times when groundwater will get the best of you.

Groundwater can seep into your basement and sit there if you don’t have a way to deal with it. Consider installing a sump pump in your basement that can collect groundwater in your basement and get rid of it.

A sump pump will prevent groundwater from sitting in your basement and potentially causing foundation water damage.

Remove Water From Your Basement Following a Disaster

A sump pump will take care of most of the groundwater that makes its way into your home. But in the event that your home is affected by a flood, a broken plumbing pipe, or another disaster, your sump pump be overwhelmed with water.

That’s when you should call on the professionals at SERVPRO of Salem/Peabody/Marblehead for assistance. We specialize in removing water from a home quickly to prevent it from causing secondary damage.

The key is to act fast and avoid any unnecessary delays when you notice water built up in your basement. The faster you can get the water removed, the better chance you have at minimizing the extent of damage.

Don’t Let Foundation Water Damage Affect Your Home

Maintaining your home’s foundation is not always the most exciting home improvement job. People aren’t going to notice when you’ve taken steps to protect your foundation.

But they will notice if you fail to avoid foundation water damage. A foundation that has been damaged due to exposure to water can weaken and put your entire home at risk.

That’s why you should stop foundation water damage at all costs. It’ll strengthen and secure your home and give you a peace of mind.

SERVPRO of Salem/Peabody/Marblehead is always here to help. For for more information on dealing with water damage and other damage your home may experience please call us at 978.744.4545.

Follow These Mold Safety Tips If You Suspect Mold

10/25/2018 (Permalink)

Mold on a wall and floor Be careful! Without proper training, you could be spreading mold throughout your home.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Salem/Peabody/Marblehead for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Salem/Peabody/Marblehead specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 978.744.4545

Different Types of Storm Damage

10/25/2018 (Permalink)

Wind Damage Restoration

Hurricane damage sometimes includes severe wind damage. Roof damage in this situation may range from a missing roof, to harsh winds and rains shearing away asphalt tiles. Roof repair of obvious defects usually ensues in the wake of hurricane damage and storm remediation. Correcting roof damage may challenge homeowners after a disaster, since a roof leak may not appear obvious.

How can a roof leak and roof damage escape easy detection in this situation? Wind damage may loosen flashing, eventually causing another roof leak weeks after the storm. Even a subtle roof leak of this nature can produce damp, moldy conditions inside the home. Obtaining fast roof repair may prevent long term interior damage. A wind damage home restoration expert may assist clients in receiving comprehensive roof assessments and roof repair services when hurricane damage afflicts an area. Their expertise helps property owners address storm damage and roof damage more effectively.

Flooding And Recovery

Flood water frequently poses a risk in coastal areas. Yet heavy rains may cause river flooding miles inland also. If the surrounding terrain cannot absorb ground water, runoff contributes to flood water. Even residents of mountainous areas sometimes sustain varying degrees of flood damage if frozen pipes rupture. Flood pump failures contribute to basement flooding and contaminated ground water in some locations, too.

Flooding may disrupt municipal water systems. Experts need to assess ground water and evaluate the condition of pipes following flood damage. Hiring a storm restoration firm may allow you to begin your cleanup process even before water restoration occurs. (Cleaning before water restoration often proves essential yet challenging.) By relying upon a trained specialist, you'll usually obtain faster storm remediation. These experts may suggest ways to help mitigate flood water damage in the future, for instance, by requesting backup flood pump installation.

Visit http://www.SERVPROofsalempeabodymarblehead.com for more information on storm damage.

Water Damage: The Warning Signs

10/25/2018 (Permalink)

Know the signs of water damage in your home.

Flooding is very common in Essex County Massachusetts, but water damage can come from many different places and is not just a problem for people living on the coast. While the damage from a flood is pretty apparent, there are many ways water damage can happen to your home when you don’t even realize it.

Here are some common causes of water damage and how you can spot the warning signs.

Weather is a common cause of water damage. Rains (snow and ice during the winter) cause flooding that can get into your home. Ice is an especially insidious cause of water damage because it expands as it freezes, causing cracks that allow more water to enter your home.

Even if it isn’t raining or snowing there is still moisture in the air. Damp air can lead to condensation and water damage to your walls. This is especially true of basements, bathrooms, and other damp areas of your home that don’t get much airflow.

Appliances like your washing machine, garbage disposal, water heater, toilet, and air conditioner can all contribute to water damage if they leak or stop draining properly.

Water from our pipes and plumbing systems can also cause water damage. Leaks and drips can go on for months, or even years, raising your water bill and doing unseen damage to your home.

So if these are all the ways water can sneak into your home, what are the signs of water damage?

Here are a few warning signs that you have a water damage problem in your home.

Standing water – This may sound pretty obvious, but if you notice water pooling in your house you have a water problem that needs to be taken care of immediately.

Bad smells – While water doesn’t normally have much of a smell, the mold and bacteria that grow in damp environments can give off a distinct musty, wet odor. If you smell mold or mildew you might have a water issue.

Stains and spots – Stains on the ceilings or walls can be a sign of water damage. You might have a leaky pipe or roof. Call a professional to determine the cause of the problem and to clean up the damage before it becomes a serious mold problem.

Peeling paint – Paint damaged by water will start to peel, bubble, or flake off.

Uneven surfaces – Water damage can cause floors, ceilings, walls, and other surfaces to warp and feel uneven.

Cracks – Water is always seeking the path of least resistance out of your home. Water can enter through cracks and once water finds it’s way in, the crack will expand allowing even more to get into your home. Make sure you seal all visible cracks on your property.

If you notice your home has water damage call the experts at SERVPRO of Salem/Peabody/Marblehead at 978.744.4545

Water Damage; Repair and Restoration

10/25/2018 (Permalink)

  • 24-Hour Service
  • Faster to Any Size Disaster
  • Highly Trained Water Restoration Technicians
  • A Trusted Leader in the Water Restoration Industry
  • Locally Owned and Operated
  • Advanced Water Inspection, Extraction, and Drying Equipment

When your Essex County home has water damage from flooding or leaks, you need the company that can respond immediately and has the expertise and equipment to properly restore your property. SERVPRO of Salem/Peabody/ Marblehead uses advanced water damage inspection and extraction equipment to help them find the moisture and to remove it as quickly as possible. Our highly trained technicians will monitor and document the drying process so that you know your property is back to normal.

Have Water or Flood Damage?
Call Us Today – 978.744.4545

24 Hour Emergency Water Damage Service

10/24/2018 (Permalink)

SERVPRO of Salem/Peabody/Marblehead provides 24 hour fire and water damage restoration service.

SERVPRO of Salem/Peabody/Marblehead is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 978.744.4545

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Salem/Peabody/Marblehead has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Salem/Peabody/Marblehead

SERVPRO of Salem/Peabody/Marblehead specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

 Essex County Residents: We Specialize in Flooded Basement Cleanup and Restoration!

10/24/2018 (Permalink)

This Essex County home’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 978.744.4545

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Salem/Peabody/Marblehead and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 978.744.4545

Commercial Water Damage Assessment

5/24/2018 (Permalink)

Flooded office building

Flooding and water damage events in the northshore commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Salem/Peabody/Marblehead

SERVPRO of Salem/Peabody/Marblehead specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have a question?

Call us today 978.744.4545

When Storms or Floods Hit Essex County, SERVPRO is Ready!

5/24/2018 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in Essex County.

SERVPRO of Salem/ Peabody/ Marblehead specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Salem, Peabody, Swampscott, Marblehead or Middleton we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today at 978.744.4545

Essex County 24 Hour Emergency Water Damage Service

5/24/2018 (Permalink)

SERVPRO of Salem/Peabody/Marblehead provides 24 hour fire and water damage restoration service in Essex County MA.

SERVPRO of Salem/Peabody/Marblehead is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 978.744.4545

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Salem/Peabody/Marblehead has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Salem/Peabody/Marblehead

SERVPRO of Salem/Peabody/Marblehead specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Water Damage Tips in Salem, Peabody and Marblehead

5/24/2018 (Permalink)

Water damage can happen anytime!

What you can do until help arrives

 After any water damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

 Have A  Water Damage Emergency? Call SERVPRO of Salem/ Peabody /Marblehead at 978.744.4545

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Fire Damage Restoration Process in Essex County

5/24/2018 (Permalink)

Even small fires can cause extensive damage.

After the fire trucks leave, your home likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO of Salem/Peabody/Marblehead have the specialized fire restoration training needed to restore your home to pre-fire condition.

Have Questions About Fire, Smoke, or Soot Damage? Call Today – 978.744.4545

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Your Belongings and Fire Damage

5/24/2018 (Permalink)

Fire damage affects your belongings too.

Fire damage, including smoke and soot, affects not only the structure of your house but also your belongings. SERVPRO of Salem/Peabody/Marblehead understands your family’s furniture, clothing, keepsakes, and other belongings make your house more than a structure; they make it home.

If You Have Questions or Need Help, Call Us Today – 978.744.4545

Contents Restoration

SERVPRO of Salem/ Peabody/ Marblehead specializes in restoring contents damaged by water, fire, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your belongings to determine what items we can restore to pre-fire condition. We use several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned.
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.
     

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning due to fire damage, SERVPRO of Salem/Peabody/Marblehead can conduct an organized, efficient move-out of the affected area. Move-out will provide several benefits, including:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

Electronic Cleanup

Fire-damaged electronics can present a serious hazard. Do not attempt to turn on or operate any electrical device that you suspect has been damaged by fire. Smoke residues can contain acids that corrode metal surfaces. If the residues are not removed, corrosion causes electronic failure in the device. We will coordinate the restoration of your electronics, including:

  • Television sets
  • DVD players
  • Computers
  • And more

The key to restoring electronics is taking prompt action to prevent further damage. Electronics will be cleaned and inspected by a qualified electronics technician.

Document / Photograph Drying

When your valuable documents, including photographs, are damaged by water or fire, extreme caution should be taken to help ensure the fire damage does not destroy the document. Although some documents may not be restored to pre-fire damage condition, SERVPRO of Salem/Peabody/Marblehead can save a great deal and help minimize additional damage. 

Depending on the type of documents and the level of fire, smoke, or soot damage, they have five options for the restoration of documents:

  • Air Drying
  • Dehumidification
  • Freezer Drying
  • Vacuum Freeze Drying
  • Vacuum Thermal Drying

Contents Claim Inventory Service

When a fire emergency strikes, the damage can often feel overwhelming. We can help ease the worry and confusion during the recovery process by offering our Contents Claim Inventory Service (CCIS), which provides a detailed and accurate list of your belongings. We take a room-by-room inventory of your contents, including digital photos, and in some instances, bar coding.

Our Contents Claim Inventory Service:

  • Preloss list and value of contents
  • Detailed and accurate report
  • Better information to settle claims quicker
  • Assistance with burden of proof for claims

Peace of mind when you need it most!

Commercial Mold Remediation in Essex County

5/24/2018 (Permalink)

Mold can be a serious problem for your business.

Besides causing a major business interruption, a mold problem can present a serious health risk for people exposed at your commercial property. Mold infestations can be caused by minor water intrusions, like a slow roof leak or loose plumbing fitting. Every hour spent cleaning up is an hour of lost revenue and productivity. If you suspect your property has a mold problem, call  SERVPRO of Salem/Peabody/Marblehead, who will respond quickly and work fast to manage the situation.

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • A Trusted Leader in the Mold and Water Restoration Industry with over 1,700 Franchises
  • Highly Trained Mold and Water Damage Restoration Specialists

Have a Mold Problem? Call Us Today – 978.744.4545

Commercial Mold Remediation Presents Unique Challenges

Mold can spread quickly through a property if left untreated. SERVPRO of Salem/ Peabody/ Marblehead can respond quickly, working to first contain the infestation to help prevent its spread to other parts of the building. Next, we will begin the remediation process, working safely and effectively to manage the situation. We have the training, experience, and equipment to contain the mold infestation and remediate it to preloss condition. Learn more about SERVPRO of Salem/Peabody/Marblehead training and certifications.

  • Applied Microbial Remediation Specialist
  • Water Damage Restoration Technician
  • Applied Structural Drying Technician
  • Odor Control Technician
  • Upholstery and Fabric Cleaning Technician

Mold Removal vs. Mold Remediation

5/24/2018 (Permalink)

Mold remediation

What’s the Difference?

Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is impossible. Many restoration businesses advertise “mold removal” and even guarantee to remove all mold. This is a fallacy. We understand mold and mold growth. SERVPRO of Salem/Peabody/ Marblehead has the training and expertise to remediate the mold in your home or business.

Signs of Mold? Call Today – 978.744.4545

Understanding Mold

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

The Mold Remediation Process

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same.

  1. Emergency Contact - 978.744.4545
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings

Smoke and Soot Damage

5/23/2018 (Permalink)

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Northshore Home

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Salem/Peabody/Marblehead will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today –978.744.4545

Nor'Easters!

3/1/2018 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in Salem, Peabody and Marblehead!

SERVPRO of Salem, Peabody and Marblehead specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Salem, Peabody and Marblehead , we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 978.744.4545

Variety of Storm Damage

3/1/2018 (Permalink)

Storm damage can occur in a variety of ways!

Wind Damage Restoration

Hurricane damage sometimes includes severe wind damage. Roof damage in this situation may range from a missing roof, to harsh winds and rains shearing away asphalt tiles. Roof repair of obvious defects usually ensues in the wake of hurricane damage. Correcting roof damage may challenge homeowners after a disaster, since a roof leak may not appear obvious.

How can a roof leak and roof damage escape easy detection in this situation? Wind damage may loosen flashing, eventually causing another roof leak weeks after the storm. Even a subtle roof leak of this nature can produce damp, moldy conditions inside the home. Obtaining fast roof repair may prevent long term interior damage. A wind damage home restoration expert may assist clients in receiving comprehensive roof assessments and roof repair services when hurricane damage afflicts an area. Their expertise helps property owners address storm damage and roof damage more effectively.

Flooding And Recovery

Flood water frequently poses a risk in coastal areas. Yet heavy rains may cause river flooding miles inland also. If the surrounding terrain cannot absorb ground water, runoff contributes to flood water. Even residents of mountainous areas sometimes sustain varying degrees of flood damage if frozen pipes rupture. Flood pump failures contribute to basement flooding and contaminated ground water in some locations, too.

Flooding may disrupt municipal water systems. Experts need to assess ground water and evaluate the condition of pipes following flood damage. Hiring a storm restoration firm may allow you to begin your cleanup process even before water restoration occurs. (Cleaning before water restoration often proves essential yet challenging.) By relying upon a trained specialist, you'll usually obtain faster storm remediation. These experts may suggest ways to help mitigate flood water damage in the future, for instance, by requesting backup flood pump installation.

Visit www.SERVPROsalem.com for more information on storm damage.

What You Should Know About Mold Remediation and Removal

3/1/2018 (Permalink)

Mold needs to be professionally identified and remediated.



Mold is found under the fungi classification. It is a soft green or at times grey growth which develops on objects or old food left for a lengthy period in warm, wet air. It can be found in outdoor and indoor places, thus, it is important for the indoor humidity to be kept below forty-five percent because a higher humidity supports the growth of this class of fungus. Floods and high humidity levels often lead to microbial growth and fungus. Microbial growth can be present in an area, but that does not classify it as mold. The most efficient method of controlling microbial growth is by the moderation of temperature. When the temperature is lowered, the rate of microbial growth decreases rapidly. 
Mold and mildew are two fungi that people often tend to confuse. Mildew appears to be powdery and white in color then later turns to brown, black or yellow. The other fungus seems fuzzy but can appear in similar colors as the mildew. Mildew damages crops while molds damage the structural foundations of homes. Both fungi are usually accompanied by a musty odor which can lead to more health issues. It likes to thrive in moisturized areas and grows quickly into colonies with water exposure. These colonies are responsible for the production of irritants and allergens that affect the health of people. 

For mitigation of mold to take place, all sources of moisture and water need to be addressed otherwise it may regrow. The first step is to remove all traces of moldy growth immediately. Five fundamental principles must be applied by homeowners and employers to ensure successful mitigation of this fungus. They should focus on the source and moisture removal, safety, contamination control and assessment. Proper mitigation is essential once the fungi is removed because areas must be monitored to prevent it from occurring again.

It is important to determine the party that will be in charge of the mold cleanup. An environmental hygienist can determine what treatment can be used for this fungus. These hygienists mitigate the problem by sealing off the affected areas with plastic sheets to stop dispersion of the spores. Fungus should be dealt with by the wearing a face mask with high filtration and neoprene gloves. Once the mold cleanup is finished, the air around it needs to be cleaned using air exchange and scrubbers. 

It is essential for the environmental hygienist to have a protective suit because harsh chemicals are used for the mold cleanup. Hard surfaces with moldy growth have to be scrubbed with water and detergent and left to dry completely. Porous materials like carpets and ceiling tiles need to be disposed of by the environmental hygienists if they get moldy. The crevices of these porous materials are prone to mold growth, and painting can only happen once the environmental hygienists complete the mold cleanup otherwise the paint peels off. The correct mitigation strategies need to be employed for effective cleanup.

Visit www.SERVPROsalem.com for more information on mold remediation.

What Commercial Owners Need To Know About Moisture and Mold

3/1/2018 (Permalink)

Mold in commercial settings can cause major headaches for business owners.

Black mold and mold cleanup are among the most difficult maintenance issues that commercial owners face in Salem MA. Microscopic yet aggressive, these diminutive agents of decay are capable of causing rapid structural damage and can be difficult to detect. Maintaining a low-humidity interior to prevent moisture problems and taking immediate action to inhibit fungal growth after a flooding event are essential for avoiding potentially devastating restoration or remodeling steps.


Why Is Mold Such a Serious Structural Problem?

High indoor humidity is the most common causes of black mold growth. When moisture levels meet low-airflow interiors, most porous building materials become an easy target of infestation, including drywall, insulation, hardwood flooring and of course carpeting.

While many commercial buildings created after the 1970s have been designed to accommodate high-humidity environments, prevention and maintenance remain key. Common signs that your building may be at high risk for black mold growth include:

• Roofs, soffits or other exterior portions of the building material that consistently leak
• Poorly maintained fire sprinkling systems that drip
• Indoor humidity levels that are consistently over 60 percent
• Standing water or frequent indoor condensation
• Lack of thorough ventilation
• Poorly maintained HVAC equipment
• Distinctive, musty odor

How Do You Remediate Indoor Mold?

While severe mold growth can be easily detected visually, in many cases fungal infestations do their worst damage behind the scenes, ruining insulation and rotting walls from the inside out. Even a relatively minor moisture problem can provide the perfect conditions for rapid growth.

For these reasons it is essential that business owners and property managers contact an experienced company to quickly diagnose and address issues. Your local remediation specialist will provide a preliminary visual inspection, perform an air quality check, and take laboratory samples to determine the concentration and type of mold present. Depending on the severity of damage, ventilation, deodorizing and sanitizing procedures may be needed to rehabilitate indoor spaces.

Visit www.SERVPROsalem.com for more information on mold.

Mold Tips...Don't Be Afraid To Ask

3/1/2018 (Permalink)

Questions about mold? Don't be afraid to ask!

The wet winter and fluctuating temperatures create a favorable environment for mold issues this spring. Changes in weather create stress on structures.  Structures that are stressed are prone to moisture and water issues.   Mold is a secondary damage to water damage or excessive moisture.  Preventing mold is a matter of keeping a structure dry by quickly repairing or cutting off a source of moisture and when you have a leak or larger issue, having it properly repaired.

Here are some Mold basics:

    1. Mold exposure can cause health effects.
    1. The best way to control indoor mold growth is to eliminate sources of moisture.
    1. If mold is a problem in your home or school, you must clean up the mold and eliminate sources of moisture. Do this by fixing the source of leaks; reduce humidity in the atmosphere with proper ventilation and dehumidification if necessary; properly dry all building materials and furnishings if you have a floor or major leak.
    1. Insulate around windows and piping to minimize condensation on cold surfaces.
    1. Mold can only grow on organic materials (wood, paper, carpets and foods).
    1. The EPA recommends that homeowners limit their mold cleaning to small effected areas, 3ft x 3ft. The reason is mold spores are very difficult to kill and it is very easy to cross contaminate an area with the invisible spores.

SERVPRO of Salem/Peabody/Marblehead is certified to clean and remove mold and we are happy to answer any questions you have. Give us a call at 978.744.4545 if you want to discuss a mold issue or are in need of help.

Commercial Fire Damage

3/1/2018 (Permalink)

Commercial fire damage can be devastating for businesses.

Fire damage is especially devastating for a business or commercial property. In addition to the fire and smoke damage, significant water damage from firefighting efforts and fire suppression systems may occur. Every hour spent restoring your business back to pre-fire condition is an hour of lost revenue and productivity. If your business experiences a fire loss, call the fire and water damage restoration experts, SERVPRO of Salem, Peabody and Marblehead and we’ll respond immediately to get you back to business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Call SERVPRO of Salem/Peabody/Marblehead at 978.744.4545 for any fire damage restoration needs!

Fire Damage Restoration Process

3/1/2018 (Permalink)

After the fire, call SERVPRO of Salem/Peabody/Marblehead!

After the fire trucks leave, your home likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO of Salem/Peabody/Marblehead have the specialized fire restoration training needed to restore your home to pre-fire condition.

Have Questions About Fire, Smoke, or Soot Damage? Call Today – 978.744.4545

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Follow These Mold Safety Tips If You Suspect Mold

2/19/2018 (Permalink)

Be careful! Without proper training, you could be spreading mold throughout your home.

If you see mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Salem/Peabody/Marblehead for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Salem/Peabody/Marblehead specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 978.744.4545

Smoke and Soot Cleanup

2/7/2018 (Permalink)

Smoke and Soot Damage Can Cause a Pervasive Odor

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Salem/Peabody/Marblehead will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 978.744.4545

Emergency Response

2/7/2018 (Permalink)

During a dire life-threatening crisis it’s preposterous to consider shopping for comparative ambulance quotes. Wisely, city and country agencies regulate ambulance companies to prevent unscrupulous and opportunistic behavior. When we need a first responder to provide life saving remedies we make the emergency call fully assured that help is on the way to mitigate and stabilize the situation.

At SERVPRO of Salem/Peabody/Marblehead, we are an experienced property damage mitigation and restoration service provider for commercial and income properties. Similar to a medical emergency the response time for property disaster emergencies is also critical. Without prompt mitigation, things usually go from bad to worse. Repair costs increase the longer you wait. Rapid response to property disasters can also keep affected businesses operating and commercial and residential tenants in place. Even if companies and residents are temporarily displaced, prompt mitigation will help them return more quickly.

Yet, some property and facility managers remain hampered by a requirement to collect comparative bids. For example, at our company our telephone receptionists regularly receive calls from onsite property managers who say, “I’ve got standing water on the first floor of my building can you give us a quote?” Our customer service representatives often hear the following comment, “We have to get at least three quotes before we can use an emergency restoration vendor.”

 We understand a client’s responsibility to protect private resources, or public monies by hiring a qualified and approved company that will provide excellent services at a fair price. That’s why we make the following suggestion… 

Please understand that there are two distinct phases of work involved in most property damage cleanup projects. Unfortunately these two phases are often seen as just one point of service. Admittedly the property disaster recovery industry has not done the best job in describing mitigation and restoration, or how this information can be used to your benefit.

Mitigate: To cause or to become less harsh, to make less severe or painful

Restoration: Bringing back to original position or condition.

Mitigation is the work performed by the first responders who provide critical service to contain the damage to the property. Water mitigation responders extract standing water, move contents to non-affected areas, begin to dry and clean the indoor environment to prevent the moisture from spreading and causing further (secondary) damage.

Using our ambulance analogy, the medical first responders may take the patient to the hospital for further treatments such as surgery and recovery. Similarly, water damage mitigation responders may hand the project over to the restoration team who will bring the property back to its original preloss condition.

Whether you need emergency property damage mitigation or restoration services, SERVPRO of Salem/Peabody/Marblehead will be there for you. You have our commitment that our fees are reasonable. 

Our customer service and commercial account representatives look forward to serving you. Please get in touch: 978.744.4545

Contaminated Flood Waters Contain Pathogens and Dangerous Debris

2/7/2018 (Permalink)

Contaminated flood water needs to be handled carefully.

When we respond to a case of flood damage due to a storm, one of the most frequent questions our technicians get is, "What is black water?", Black water is heavily contaminated water which is not only unsafe to drink but can also be hazardous simply to be around. It can be difficult to judge conditions in black water due to its typical gray, brown, or black coloration, with small particles often hiding potentially far greater hazards lying within. Here are a few things that can be found in a typical sample of black flood water.

Dirt and Soil: Typically, most of the coloration in black water comes from dirt and soil trapped within. Many cases of flood damage result from heavy storms and rain, and these floodwaters more often than not pick up significant amounts of soil before they ever reach a home. Although this dirt may sound harmless, it, in reality, makes the water much heavier and more difficult to navigate if you get caught in it.

Microorganisms in Black Water: Although the amount and type of organisms in flood can vary depending on its causes and specifics, almost all samples of black water contain very high levels of microorganisms. These may be parasites, bacteria, viruses, mold, or many other types of organism, and they may be able to cause health effects if ingested or absorbed through the skin. This is why it is never advised to drink flood waters and to seek medical attention immediately if you have.

Sharp Metal and Glass: It can be very difficult to see sharp objects in a mass of floodwater, but even if you feel you are confident that such materials are not in the water, it is best always to assume they are. Sharp materials, even if they are tiny, often constitute one of the water's greatest risks. If they open up a small cut or wound, this spot may go unnoticed by you but later on can possibly develop a bad infection. If you have been cut or had black water touch an open wound, immediately disinfect the wound and apply medical aid as needed.

SERVPRO of Salem/Peabody/Marblehead deals with flood damage so that you don't have to. If your home has been caught in a flood, call us at 978.744.4545 for mitigation and restoration services.

Emergency Preparedness: Make a Plan!

2/7/2018 (Permalink)

In recent years, many forms of disasters have affected the United States. Flooding, tornadoes, hurricanes, wildfires, and blizzards are natural disasters that can threaten your home, business, and community.

If you've seen the news, you know that emergencies can happen unexpectedly in communities just like yours, to people like you. We've seen tornado outbreaks, river floods, flash floods, historic earthquakes, tsunamis, and even water main breaks and power outages in U.S. cities affecting millions of people for days at a time.

Here are three steps to help you prepare and plan in the event that you must go for three days without electricity, water service, access to a supermarket, or local services:

1. Get a Kit: Keep enough emergency supplies on hand for you and those in your care - water, non-perishable food, first aid, prescriptions, flashlight, battery-powered radio - for a checklist of supplies, visit www.ready.gov

2. Make a Plan: Discuss, agree on, and document an emergency plan with those in your care. For sample plans, see www.ready.gov - Work together with neighbors, colleagues, and others to help build community resilience.

3. Be Informed: Free information is available to assist you from federal, state, local, tribal, and territorial resources. You can find preparedness information by:

- Accessing www.ready.gov to learn what to do before, during, and after an emergency.

- Contacting your local emergency management agency to get essential information on specific hazards to your area, local plans for shelter and evacuation, ways to get information before and during an emergency, and how to sign up for emergency alerts if they are available.

- Contacting your local firehouse and asking for a tour and information about preparedness.

Police, fire, and rescue may not always be able to reach you quickly, such as if trees and power lines are down, or if they're overwhelmed by demand from an emergency. The most important step you can take in helping your local responders is being able to take care of yourself and those in your care; the more people who are prepared, the quicker the community will recover.

SERVPRO of Salem/Peabody/Marblehead wants you to be aware of the steps to take to help prepare for a natural disaster. For more information on disaster preparedness, visit www.ready.gov, or call SERVPRO of Salem/Peabody/Marblehead; our professionals can help your business prepare for the unexpected by offering an Emergency Ready Profile (ERP). The profile is designed to be a quick and easy snapshot of your business, providing critical facility information needed for detailed emergency preparation. For a customized Emergency READY Plan, contact us at SERVPRO of Salem/Peabody/MArblehead today, at 978.744.4545

Restoring Your Commercial Property After A Water Damage Event

2/6/2018 (Permalink)

Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at Salem/Peabody/Marblehead commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Salem/Peabody/Marblehead

SERVPRO of Salem/Peabody/Marblehead specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

IICRC Certified Firm

2/6/2018 (Permalink)

We are an IICRC Certified Firm

SERVPRO of Salem/Peabody/Marblehead is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Salem/Peabody/Marblehead specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

For Immediate Service in Salem, Peabody, Marblehead Call SERVPRO

2/6/2018 (Permalink)

We provide immediate service, day or night!

SERVPRO of Salem/Peabody/Marblehead provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Salem/Peabody and Marblehead. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 978.744.4545

Residential Services

Whether your Salem/Peabody/Marblehead home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Salem/Peabody, Marblehead commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. 

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Restoring Your Commercial Property After A Water Damage Event

10/10/2017 (Permalink)

Commercial Property After A Water Damage Event

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Salem/Peabody/Marblehead

SERVPRO of Salem/Peabody/Marblehead specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Do You Have A Mold Problem?

10/4/2017 (Permalink)

Mold can grow anywhere that moisture is prevalent. This includes basements, attics and bathrooms

Does YourHome Have A Mold Problem?

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water.These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold,Call SERVPRO of Salem/Peabody/Marblehead Today –978-744-4545

When Storms of Floods Hit, SERVPRO is Ready!

10/4/2017 (Permalink)

Floods are in the news as the result of Hurricanes Irma and Maria. But floods happen from smaller regional storms as we saw in Lynn MA in Sept.

SERVPRO of Salem/Peabody/Marblehead specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit eastern Massachusetts we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 978-744-4545

Faster to Your Water Damage Event

10/4/2017 (Permalink)

SERVPRO of Salem/Peabody/Marblehead specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Santa Barbara provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Salem/Peabody/Marblehead arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 at 978-744-4545

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Salem/Peabody/Marblehead

SERVPRO of Salem/Peabody/Marblehead specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

24 Hour Emergency Water Damage Service

10/4/2017 (Permalink)

SERVPRO of Salem/Peabody/Marblehead provides 24 hour fire and water damage restoration service.

SERVPRO of Salem/Peabody/Marblehead is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – 978-744-4545

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Salem/Peabody/Marblehead has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Salem/Peabody/Marblehead

SERVPRO of Salem/Peabody/Marblehead specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

http://www.SERVPROsalempeabodymarblehead.com/employee-photos

Basement flooding

10/2/2017 (Permalink)

This is a basement in Swampscott, MA that was flooded during the recent heavy rains.

Salem/Peabody/Marblehead Residents: We Specialize in Flooded Basement Cleanup and Restoration!

Thishome’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today – 978-744-4545

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Salem/Peabody/Marblehead and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded?  Call SERVPRO of Salem/Peabody/Marblehead today!

978-744-4545

Water Damage Event

5/23/2017 (Permalink)

SERVPRO Has the Experience and Recognizes the Urgency to Deal Quickly with Your Water Damage Event

 

Water damage from poor drainage, damaged plumbing, or a thunderstorm can ruin a home, forcing the owner to spend thousands in repairs. In the spring, Massachusetts weather can change suddenly from clear to rain. Owners and renters have to be prepared to protect their residences and evacuate quickly when that is no longer an option.

Regardless of the source of the damage, water removal needs to happen rapidly. SERVPRO has the experience to clear out Salem homes as soon as we can and residents quickly return to their regular lives. For most homes, we can pump out standing water and dry out the interior in just a few days.

Our office maintains a 24-hour response team trained in removing water and dealing with other disasters. Since damage can begin in a day, our first task is to pump out areas of standing water just as soon as we can set up the equipment. We keep an extensive inventory on-site of water pumps designed for private homes of every size and type. We also maintain a series of generators and generator trucks to ensure continuous power if a home's electrical system was compromised or if a storm has knocked out local power.

 

Removing standing water is just the beginning. Our technicians next draw down excessive levels of humidity. To do this, they set up air movers within the home and exhaust fans at entry and exit points (doors and windows). These machines draw out damp air and replace it with drier air. To speed up this process, we also use dehumidifiers to remove moisture from the surrounding air. Depending on the size, each one can pull over 20 gallons of water each day.

This same equipment is also useful to remove water from carpets, carpet padding, and wood flooring. By teaming the air movers and fans with specialized water vacuums and heaters, our response team can save most flooring with no damage to the surface. Removing flood water (regardless of the source) requires a trained team of restoration experts and commercial grade equipment. If you need our services, SERVPRO of Salem is here to help put your home to its original state.

Water Damage Source

5/23/2017 (Permalink)

Rely on SERVPRO to Restore Your Water Damaged Property

Water damage does not just happen when a pipe bursts or a water heater can no longer stand the pressure. The truth is, water damage inside a home can come from practically anywhere. While two of the most common causes are burst pipes and leaky water heaters, it can also happen due to a faulty washing machine or dishwasher. This type of damage can also occur as a direct result of storm damage which destroys the roof or some other structural part of the house, effectively leaving it open to the elements. It also happens in the event of fire as the first responders attempt to put out the flames. It is inevitable that there will be a certain amount of water present in the home. The question is, how should you handle it when this type of thing happens to you?

You can rely on SERVPRO to help you come to terms with everything that is going on. In fact, we have spent some years perfecting our techniques when it comes to repairing water damage and performing restoration services in businesses and homes of all sizes. We use proven techniques that get the best results because we understand that you want to be able to preserve as many of your possessions as possible.

When you have any crisis inside your home, whether the damage is confined to one room or one hallway or it is present throughout the entire home, you need professionals that know what they are doing. At SERVPRO, we can provide you with one of the most important elements that you will ever have when it feels like your entire world has been turned upside down- peace of mind. You might look at your home and wonder how anybody would ever be able to clean up a mess like that, but you can rest assured that we have both the expertise and the equipment to get it done and we have plenty of experience when it comes to handling challenging situations.  

We incorporate special wet vacuums as well as dryers (air movers and dehumidifiers) to help dry things out as quickly as possible, and we utilize reliable, proven techniques to restore as much as possible. The good news is that even when it looks like there isn't anything that can be done and everything is lost, there is a better-than-average chance that SERVPRO will be able to get the job done on your behalf. The truth is, if you try to clean things up yourself you don't really know what you're dealing with. The damage could be far more significant than it appears on the surface.

We can check for any structural deficiencies, restore your home and your personal possessions, and ensure that you don't have to deal with mold growth. We don't recommend that anyone attempts to clean up black mold on their own, so it requires the services of an organization like ours to safely get rid of the water and inhibit the growth of mold. You and your family deserve a healthy and safe home environment.

If you find yourself in a situation where you are directly impacted by water damage, the first thing you have to do is take action. The longer you wait, the worse the problem could potentially become.

Therefore, you should not hesitate to contact SERVPRO of Salem Massachusetts at (978) 744-4545. We can tell you exactly what you are facing, what it will take to restore the damage and whether or not we can fully restore everything to its preloss condition.

Air Movement Is Vital For Flood Damage

5/23/2017 (Permalink)

Air Movement Is Vital For Flood Damage Repairs

For more than two decades, water damage restorers have been utilizing air moving equipment for the purposes of structural drying. The reason for this is because controlled drying processes depend on evaporation – the transition of liquid water to vapor.

Several different factors influence the rate of evaporation. Most are linked directly to changes in the air around damaged materials. Therefore, the application of air movement at the surface of wet objects is essential for the successful repair of water damage in North Shore homes.

The Control Of Microbial Growth
High powered air movers are very effective when it comes to drying surface water. At SERVPRO, Salem MA they are a critical tool for preventing microbial growth. Practically speaking, if water activity (aw) can be limited to a level below 0.75, the development of microbes is slower. However, if held at a level under 0.65 aw, it is difficult for any microbes to grow, even on the most vulnerable materials.

It means that SERVPRO has to commit to drying all damaged materials in order to reach an equilibrium with an environment below the 0.65 aw cut off. The fastest way to do this is to install air movers and direct clean, dry air over wet surfaces. Crucially, if the exposed surface of hygroscopic substances (plasterboard) get dried quickly but their interior remains wet, microbial growth is still unlikely.

The Even Distribution Of Heat And Air
As the drying process progresses, SERVPRO Salem tightly regulates the humidity, temperature, and airflow within the water damaged space. When air movers get used correctly, they must redirect clean air and support the even distribution of heat to any materials which are still intolerably wet. As the job is nearing completion, the technicians can start to relax humidity and airflow controls, but they must still maintain established drying goals. Moisture tests are carried out periodically to determine how much moisture the materials in the room contain and how long it is likely to take for them to be dried out.

At SERVPRO of Salem MA, we take water damage restoration seriously. By using sophisticated structural drying techniques, our technicians ensure that all excess water, damp, and moisture gets eliminated. 

SERVPRO ERP

5/23/2017 (Permalink)

Preparation is Key for Water Damage Remediation

SERVPRO's new Emergency Ready Profile (ERP) system allows business owners to easily keep track of all properties and locations during a hurricane, and respond appropriately. Using the tool, you can create multiple individualized profiles and information sets for each property you own, and with just a few clicks after an emergency, our technicians will have all the information they need to get to work on mitigating damage. As a result, they can save owners of multiple properties, such as landlords, thousands in repair costs after a hurricane by responding quickly to each location.
 
During a hurricane, commercial water damage in Coral Gables apartments and rental properties can come in the form of flooding, staining, physical damages, rain exposure, and any of a host of other small problems. Usually, our technicians have to spend precious time evaluating the building and formulating an approach, but this process is hastened with SERVPRO's ERP system. Through it, they can access relevant contact information, building plans and layouts, and critical information about utility systems. This is especially useful in attached properties, which may share utilities and resources with neighboring locations.
 
Generally, the information you submit to the ERP system is the same information that we will ask for during the emergency. The main difference is that instead of having to operate under heavy time constraints and rely on you to be available to provide that information, we can access the information digitally and before we even arrive. When a disaster like a hurricane hits, you can log onto our website or open up the app and have us responding with all the info we need in seconds. For apartments and rental properties, this can include relevant information and contact routes for tenants, ensuring that they make it through the process unscathed as well.
 

Fire Safety

5/23/2017 (Permalink)

Fire is FAST!

There is little time! In less than 30 seconds a small flame can get completely out of control and turn into a major fire. It only takes minutes for thick black smoke to fill a house or for it to be engulfed in flames. Most deadly fires occur in the home when people are asleep. If you wake up to a fire, you won't have time to grab valuables because fire spreads too quickly and the smoke is too thick. There is only time to escape.

Fire is HOT!

Heat is more threatening than flames. A fire's heat alone can kill. Room temperatures in a fire can be 100 degrees at floor level and rise to 600 degrees at eye level. Inhaling this super-hot air will scorch your lungs. This heat can melt clothes to your skin. In five minutes, a room can get so hot that everything in it ignites at once: this is called flashover.

Fire is DARK!

Fire isn't bright, it's pitch black. Fire starts bright, but quickly produces black smoke and complete darkness. If you wake up to a fire you may be blinded, disoriented and unable to find your way around the home you've lived in for years.

Fire is DEADLY!

Smoke and toxic gases kill more people than flames do. Fire uses up the oxygen you need and produces smoke and poisonous gases that kill. Breathing even small amounts of smoke and toxic gases can make you drowsy, disoriented and short of breath. The odorless, colorless fumes can lull you into a deep sleep before the flames reach your door. You may not wake up in time to escape.

Only when we know the true nature of fire can we prepare our families and ourselves.

Create and Practice a Fire Escape Plan

In the event of a fire, remember that every second counts, so you and your family must always be prepared. Escape plans help you get out of your home quickly.

Twice each year, practice your home fire escape plan.  Some tips to consider when preparing this plan include:

  • Find two ways to get out of each room.
  • If the primary way is blocked by fire or smoke, you will need a second way out. A secondary route might be a window onto a neighboring roof or a collapsible ladder for escape from upper story windows.
  • Only purchase collapsible ladders evaluated by a nationally recognized laboratory, such as Underwriters Laboratory (UL).
  • Make sure that windows are not stuck, screens can be taken out quickly, and that security bars can be properly opened.
  • Practice feeling your way out of the house in the dark or with your eyes closed.
  • Windows and doors with security bars must have quick release devices to allow them to be opened immediately in an emergency. Make sure everyone in the family understands and practices how to properly operate and open locked or barred doors and windows.
  • Teach children not to hide from firefighters.

Smoke Alarms

A properly installed and maintained smoke alarm is the only thing in your home that can alert you and your family to a fire 24 hours a day, seven days a week. A working smoke alarm significantly increases your chances of surviving a deadly home fire.

  • Install both ionization AND photoelectric smoke alarms, OR dual sensor smoke alarms, which contain both ionization and photoelectric smoke sensors
  • Test batteries monthly.
  • Replace batteries in battery-powered and hard-wired smoke alarms at least once a year (except non-replaceable 10-year lithium batteries)
  • Install smoke alarms on every level of your home, including the basement. The U.S. Fire Administration recommends installing smoke alarms both inside and outside of sleeping areas.
  • Always follow the manufacturer’s installation instructions when installing smoke alarms.
  • Replace the entire smoke alarm unit every 8-10 years or according to manufacturer’s instructions.
  • Never disable a smoke alarm while cooking – it can be a deadly mistake. Open a window or door and press the “hush” button, wave a towel at the alarm to clear the air, or move the entire alarm several feet away from the location.

Smoke Alarm Safety People with Access or Functional Needs

  • Caregivers are encouraged to check the smoke alarms of those who are unable to do it themselves.
  • Audible alarms for visually impaired people should pause with a small window of silence between each successive cycle so that they can listen to instructions or voices of others.
  • Smoke alarms with a vibrating pad or flashing light are available for the hearing impaired. Contact your local fire department for information about obtaining a flashing or vibrating smoke alarm.
  • Smoke alarms with a strobe light outside the home to catch the attention of neighbors, and emergency call systems for summoning help, are also available.

More Fire Safety Tips

  • Sleep with your door closed.
  • Only those trained in the proper use and maintenance of fire extinguishers should consider using them when appropriate.  Contact your local fire department for information on training in your area and what kind to buy for your home.
  • Consider installing an automatic fire sprinkler system in your residence.
  • Ask your local fire department to inspect your residence for fire safety and prevention.
  • Crawl low under any smoke to your exit - heavy smoke and poisonous gases collect first along the ceiling.
  • When the smoke alarm sounds, get out fast. You may have only seconds to escape safely.
  • If there is smoke blocking your door or first way out, use your second way out.
  • Smoke is toxic. If you must escape through smoke, get low and go under the smoke to your way out.
  • Before opening a door, feel the doorknob and door. If either is hot, leave the door closed and use your second way out.
  • If there is smoke coming around the door, leave the door closed and use your second way out.
  • If you open a door, open it slowly. Be ready to shut it quickly if heavy smoke or fire is present.
  • If you can’t get to someone needing assistance, leave the home and call 9-1-1 or the fire department. Tell the emergency operator where the person is located.
  • If pets are trapped inside your home, tell firefighters right away.
  • If you can’t get out, close the door and cover vents and cracks around doors with cloth or tape to keep smoke out.  Call 9-1-1 or your fire department. Say where you are and signal for help at the window with a light-colored cloth or a flashlight.
  • If your clothes catch fire, stop, drop, and roll – stop immediately, drop to the ground, and cover your face with your hands.  Roll over and over or back and forth until the fire is out.  If you or someone else cannot stop, drop, and roll, smother the flames with a blanket or towel.  Use cool water to treat the burn immediately for 3 to 5 minutes.  Cover with a clean, dry cloth.  Get medical help right away by calling 9-1-1 or the fire department.
  

Fire Restoration

5/23/2017 (Permalink)

After A Fire Contact SERVPRO For Fire Damage Repair and Restoration

While the amount of what you own may not reach hoarder level, after a fire has rampaged through your home, you may still be surprised at the number of items covered in soot that you now need to sort through. Without sifting through the many items, it's impossible to clean the ones that are still good. This is not a small job, and many people just throw everything away. This isn't good for the environment, or for your bank account.

Replacing everything in your North Shore home that shows signs of fire damage might seem like the easiest route, but it isn't the best course for all people. If you have very few items, and they are visibly damaged by heat instead of soot, then that might be the only course you have anyway. For those who have families and all of the many things that go along with taking care of children, you'll be aware of the memories you'll also be throwing away. This also applies to those whose children have grown and moved out, and for many others.

Cleaning up after a fire is a complicated process. Soot is also full of carcinogens and irritants. The particles can be so small that they are also very abrasive, and cleaning must be one as soon as possible. One or two unskilled people will not be able to clean at the rate needed to stop the corrosive activity of the soot. Instead, a team of skilled and highly trained individuals should be utilized to help ensure that your items are cleaned correctly.

At SERVPRO, we have experience and skills backed by training and certification in all aspects of fire damage clean up, along with repair and restoration concepts that will have your home looking, feeling, and smelling “Like it never even happened.” We won't only clean your personal belongings and furniture but also your walls, carpeting, rugs, ceilings, upholstered and non-upholstered furniture, glass and metal accents, cabinetry, doors and wooden trim, and draperies. We will bag and remove your clothing, bedding, and other linens to be washed at our facility with special cleaners that will not only remove the soot, but also the scent of the fire, and return them to you smelling fresh and clean again.

Mold Remediation Massachusetts

5/23/2017 (Permalink)

Mold Damage Restoration

Have you found evidence of mold contamination in various areas of your home? Did you know that it may not be possible for you to control the spread of mold spores all by yourself?

When you discover mold damage in your North Shore home, there are a few things you should know. Beginning with, we are available if you determine that your situation is out of control and you need professional assistance. SERVPRO technicians would like to help educate you more about why mold exists and how it makes its way into your home. It is a constant part of our environment; microscopic spores exist in the air that we breathe, the food that we eat, and almost every facet of our environment.

Mold is rather harmless in small quantities; it only becomes harmful when we provide it with the correct conditions to multiply. However, you should also know that it is impossible to remove it from your home entirely. You can limit the exposure that you experience by properly maintaining and controlling the different water sources that exist in your home.

At SERVPRO we highly suggest that if you discover a water-damaged area in your home, that you find the water source, clean and dry the affected area, or immediately seek help. You need to act quickly; mold only needs 24-48 hours to begin spreading. Your entire home could become infested before you realize what has happened. Mold spores can reach areas that you cannot see and make your situation extremely hard to control.

If you are only facing small patches of mold damage, you can likely handle the job yourself. However, anything larger than three square feet is entirely different. Attempting to handle large contaminated areas could cause you to spread the infection even further, without even knowing. Choosing to hire a professional, like SERVPRO Salem, is the best option.

If you notice that your heating, ventilation, and air conditioning system contains mold, you need to shut the system off entirely and seek professional cleaning services immediately. Running the system could cause you to spread the contamination, everywhere. When you are facing a mold damage situation and need professional help,

MOLD FAQs

5/23/2017 (Permalink)

What is mold?

 

Molds are fungi that can be found both indoors and outdoors. No one knows how many species of fungi exist but estimates range from tens of thousands to perhaps three hundred thousand or more. Mold grows best in warm, damp, and humid conditions and spreads and reproduces by making spores. Mold spores can survive harsh environmental conditions, even dry conditions that do not support normal mold  growth.

 

What are some kinds of indoor mold?

 

 

    • Cladosporium

 

    • Penicillium

 

    • Alternaria

 

    • Aspergillus

 

 

Where is mold found?

 

Mold is found in virtually every environment and can be detected indoors and outdoors, year round. Mold growth is encouraged by warm and humid conditions. Outdoors it can be found in shady, damp areas or places where leaves or other vegetation is decomposing. Indoors, mold can be found where humidity levels are high, such as basements or showers.

 

Specific Recommendations on how to keep mold down

 

 

    • Keep humidity levels as low as you can—no higher than 50% — all day long. Using an air conditioner or dehumidifier will help you keep the levels low, however, bear in mind that humidity levels change over the course of a day with changes in moisture levels and air temperature.

 

    • Run a dehumidifier in enclosed spaces such as basements.

 

    • Be sure the home has adequate ventilation, including exhaust fans.

 

    • Add mold inhibitors to paints before application.

 

    • Clean bathrooms with mold or mildew killing products.

 

    • Do not carpet bathrooms and basements.

 

  • Remove or replace previously soaked carpets and upholstery.

Smoke & Soot Facts

5/18/2017 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Saginaw will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (978) 744-4545

  SERVPRO of Salem, Peabody, Marblehead Massachusetts
 Superior Company For Mold Damage Restoration

The Need For Speed!

3/31/2017 (Permalink)

Water damage can be caused by many things: sewer line and toilet backups, sump pump and water heater failures, broken pipes, washing machine and dishwasher leaks, ice maker problems, flooding due to heavy rain, ground water seeping into the basement and natural disasters.

But it doesn’t take a lot of water to cause tremendous damage. Just an inch or two can destroy carpets and dry wall, warp wood floors, damage building components, and trash home furnishings and personal items, including photo albums and family heirlooms.

Even after the water seems to disappear, excess moisture can hide in your floor coverings, foundation, wood structures and walls—causing major damage to your property and creating the perfect environment for mold and other fungi growth.

But if you catch it in time, you can ward off a lot of the damage and save money and headaches down the road. It’s important that water is quickly removed and the property dried, ventilated and disinfected to inhibit the growth of bacteria, fungi, mildew and other microorganisms that are harmful.

The key is having the phone number for a SERVPRO Salem, Peabody, Marblehead, Swampscott, Middleton, Beverly, Gloucester, Essex, Manchester and water restoration team you trust ahead of time, so you can take care of the problem quickly. Here are a few things to look for before choosing a water restoration company:

  • A well-trained and knowledgeable team. Each technician should have received an Institute of Inspection, Cleaning and Restoration Certification (IICRC) and perform water restoration services in compliance with the IICRC S500 standards for professional water damage restoration.
  • State-of-the-art equipment/techniques. Ask the company if it uses efficient dehumidifying units and air movers to eliminate moisture and prevent secondary damage to furniture, walls and flooring, as well as extraction processes with both suction and compression, which bring water to the surface and suctioning it away, so it cannot be re-absorbed into the carpet or pad.
  • Vehicles should be fully equipped with state-of-the art extraction, drying and moisture testing equipment for all types of water problems.
  • Professionals should work directly with your insurance carrier so you’ll have one less thing to worry about.
  • They should be available 24-hours a day, 365 days a year, including holidays.

Faster to Any-Sized Disaster

2/23/2017 (Permalink)

As a trusted leader in the restoration industry, you can depend on SERVPRO of Salem/ Peabody/ Marblehead, whether you need emergency flood damage restoration or your upholstery cleaned. Our Professionals have the training, experience, and equipment to make your house feel like home again.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

ICE DAM EDUCATION

2/17/2017 (Permalink)

About ice dams

 

The icicles hanging from your eaves and gutters last year may be a faint memory now. But winter is coming, and along with it one of your home's worst enemies—ice dams. Ice dams are continuous chunks of ice that form along the margins of your roof. While frozen, they're no more trouble than the icicles that hang down. But during the warmer parts of a winter day, water melting off the roof pools behind the ice (Fig. A), then seeps back up under the shingles. Sometimes water can work its way 5 or even 10 ft. back up under the shingles. Eventually it drips through the roof into the soffits (the outside overhangs), walls, and worst of all, onto your ceilings. You'll first see rust spots on drywall fasteners, then perhaps peeling paint, sagging drywall and stains around windows and doors (Fig. A). Insurance companies pay millions of dollars to thousands of homeowners annually to repair the damage. But it's never enough to cover the time and aggravation of getting everything fixed.

Now is the best time to stop ice dams, before winter comes and before they build up. In this article, we'll tell you the best ways to prevent ice dams. And we'll also outline the few options you have once you've got them.

 

Figure A: How Ice Dams Form

Ice dams occur after heavy snowfall when warm air in the attic causes the roof to warm and the snow to melt. Water running down the roof refreezes when it reaches the colder roof edge, forming a mound of ice. The ice traps meltwater, which can seep back up under shingles and drip through the roof into your house, causing wet and stained ceilings and walls, and peeling paint and rot.

 

Stop ice dams with a cold roof

 

Ice dams (and icicles) form when snow melts, runs down your roof and refreezes near the edge. This only occurs when part of your roof warms to above 32 degrees F, warm enough to melt the snow, while the roof edge remains below freezing. This scenario is often the result of a warm attic. In most homes, heat escapes through ceilings into the attic and warms the wood and shingles directly above it (Fig. A). Although the outdoor temperature is below freezing, the snow melts over the warmed section of roof. When the meltwater runs down the roof, it hits the cold edge not warmed by the attic. There it freezes, creating a rim of ice. This rim can grow, trap more water behind it, and bingo—you have a full-fledged ice dam.

The key to preventing ice dams is simply to keep your attic and roof cold. After a snowfall, a cold roof will have a thick blanket of snow. A warmer roof, however, will soon have clear spots where the snow has melted off, and may well have icicles hanging from the eaves.

To keep your roof cold, follow these three steps:

1. Close up attic bypasses
In the average home, about one-third of the heat loss is through the ceiling into the attic. And most of that loss comes from air leaks caused by unblocked walls, gaps in drywall, and cracks around light fixtures, plumbing pipes, chimneys, access hatches and other ceiling penetrations (Fig. A). Air leaks can be tough to stop. You have to climb into your attic, pull or rake back insulation, and plug the leaks using foam, caulk and other methods. Low roof angles make some air leaks difficult to reach. This work is definitely a cool weather project; your attic will be unbearably hot otherwise. Always wear a dust mask, a long-sleeved shirt and long pants to help prevent skin irritations caused by insulation.

Bonus: By stopping air leakage to mitigate ice dams, you'll save energy and reduce both your heating and your air conditioning bills.

2. Measure your attic insulation level
While you're in the attic, check the depth of your attic insulation. Building codes require about 12 to 14 in. of fiberglass or cellulose (Fig. B). Add more if you have less than 8 in. and have had ice dam problems in the past. Blown-in cellulose and fiberglass are usually better than hand-placed batts, because they fill more tightly around rafters, joists and other obstructions, leaving fewer gaps. It's usually worth hiring a professional for this job; you probably won't save much by doing it yourself. However, if you can't find a good price, you can rent a blowing machine from a rental yard or home center. Often, the use of the machine is free with the purchase of insulation.

3. Add roof and soffit vents
Attic ventilation draws in cold outdoor air and flushes out warmer attic air, cooling the attic and the roof in the process (Fig. B). The minimum ventilation area (size of the openings) should be about 1 sq. ft. of vent per 300 sq. ft. of ceiling area (attic floor area), when half the vent area is low on the roof and half is high. Actually figuring all this out is a bit complex; you'd have to examine your existing vents to find the area of each, which is stamped on them. As a rule of thumb, put an 8 x 16-in. vent in the underside of the overhang (soffit) in every other rafter space (Fig. B). (If you're planning to rebuild the soffit, install a continuous 2-1/2-in.-wide “strip” vent, because it will look better.) And install a continuous ridge vent along the peak (Fig. B). If the ridge on your roof is much shorter than the roof edge—on pyramid-shaped roofs, for example—add the common square-shaped roof vents near the peak (Fig. B). Add enough so their ventilating area is about equal to the area of soffit vents. This might deliver a whole lot more ventilation than the minimum requirement, but don't worry. You're unlikely to have too much ventilation.

In addition:

  • Some roof types are difficult to vent, especially roofs with angled ceilings and no attic, roofs with skylights, flat roof dormers and low-slope roofs. You may have to rely on the secondary strategies we list in the next section.
  • Insulation, especially the blown-in type, can block the airflow (Fig. A). Take a long 1x2 up into the attic with you and poke it through the spaces between rafters over the exterior walls to make sure they're open. Baffles (Fig. B) usually prevent this problem. If you don't have them, add them before installing additional insulation. A shot of air from a compressor hose from the outside will open plugged soffit vents.
  • Assessing the venting is tricky on homes that have had aluminum retrofitted over old soffits. If you have persistent ice damming in one area, you might have to remove several aluminum sections to check the venting.

Reminder
Climbing onto your roof can be dangerous. Follow safety procedures.

 Keep the roof cold to minimize ice dams. Upgrade attic insulation to about R-40, plug up air leaks to the attic and improve attic ventilation.

What Causes Lighting

2/17/2017 (Permalink)


Lightning is an electric current. Within a thundercloud way up in the sky, many small bits of ice (frozen raindrops) bump into each other as they move around in the air. All of those collisions create an electric charge. After a while, the whole cloud fills up with electrical charges. The positive charges or protons form at the top of the cloud and the negative charges or electrons form at the bottom of the cloud. Since opposites attract, that causes a positive charge to build up on the ground beneath the cloud. The grounds electrical charge concentrates around anything that sticks up, such as mountains, people, or single trees. The charge coming up from these points eventually connects with a charge reaching down from the clouds and - zap - lightning strikes!

Understanding Commercial Insurance

2/17/2017 (Permalink)

Understanding Commercial Flood Insurance

Flood insurance is a coverage that is often overlooked by many businesses that are not located within a Special Hazard Flood Area (SHFA), aka the 100 year flood plain.  Contrary to popular belief, flood insurance can be purchased by just about anyone in the United States whether you are in a SHFA or not.

The federal government’s National Flood Insurance Program (NFIP) is the primary writer of flood insurance in the country; however they offer only limited property limits and limited coverage options. For a business, the NFIP will offer up to $500,000 of coverage on the building and $500,000 of coverage on the contents in the building, with deductible options up to $50,000.  However, unlike most property policies that will offer Replacement Cost coverage (no deduction for depreciation), the NFIP’s loss settlement structure is Actual Cash Value only, meaning they will deduct for depreciation on both the building and the contents.  Also, the deductible applies separately to the building and contents (two deductibles).  Finally, the NFIP does NOT offer Business Interruption coverage.  So if your business is shut down for any period of time after a flood loss, there will be no compensation for your lost business income.

Fortunately, there are a few non-NFIP insurance markets that have recently begun writing flood insurance in competition with the NFIP, and some will offer Business Interruption coverage.  But non-NFIP markets don’t accept every risk like the NFIP does so they won’t write everyone.  Another possible way to get Business Interruption coverage is to purchase excess flood coverage above the NFIP policy.  This would give you additional flood property limits above the NFIP’s $500,000 and then you may be able to add Business Interruption coverage to the excess policy.  You would have to decide if the additional cost is worth the coverage, but most people who have suffered an uncovered loss usually wish they had paid the extra money after the fact.

Spontaneous Combustion

2/17/2017 (Permalink)

Spontaneous Coal Combustion

 

Spontaneous heating of coal occurs when sufficient oxygen is available to sustain the low temperature reaction of coal with oxygen but the heat produced by the coal oxidation is not adequately dissipated by conduction or convection.

This process begins a vicious cycle where the rate of oxidation increases as the temperature increases and vice versa, or in what the study authors call a thermal runaway where a fire ensues.

Relatively common, as of January 2013, over 200 coal fires were burning in the U.S. alone. These blazes are notoriously difficult to extinguish, and one coalmine fire that could have arisen from spontaneous combustion, the Centralia Mine Fire which ignited in 1962, still burns today.

Spontaneous Hay Combustion

Counter-intuitively, hay will spontaneously combust if it gets too wet

 

Dry hay (stored at 15 percent moisture or less) is safe for long-term storage. However, if the hay has become wet the quality has been permanently changed and the potential fire hazard from spontaneous combustion increased.

How does this work? this spontaneous heating is the result of biological and chemical forces:

 The wet hay will first stimulate microbial growth and as these organisms grow they produce heat while drying out the surrounding surfaces of the hay for energy. More drying surfaces produces more microbial growth . . . . When the bale temperature reaches about 150F . . . heat resistant bacteria, called exothermic bacteria, start a process of chemical change that rapidly increases the temperatures to the point of spontaneous combustion.

Haystack fires are serious business. One large fire (cause unknown) in Yolo County, California burned for several days, and losses were "estimated at $2 million."

Spontaneous Linseed Oil Combustion

A common household product, linseed oil is used to protect wood and clean tools. Typically, cloth rags are soaked in the oil in order to make application easier; however, when these rags are not properly stored.

Linseed oil evaporates very rapidly causing an exothermic reach, which accelerates as the temperature of the rags increases. When the accumulated heat exceeds the rate of heat dissipation, the temperature increases and may eventually become hot enough to cause the rags to spontaneously combust.

These fires have been known to cause tremendous damage. In 1991, one of the most devastating high rise fires in the United States, in which three firefighters died, was found to have been started when workers left behind rags. 

Easily prevented, "putting your used rags on a non flammable surface to dry, in an open area like your driveway. . . . Just lay them out flat . . . Once they are dry, you can clean them up."

Spontaneous Human Combustion

In the typical case where spontaneous human combustion (SHC) is suspected, a body is found that appears to have been burned from the inside out; and, while there is tremendous burn damage to the person's torso, her extremities (hands, feet and limbs), as well as her surroundings, are not touched by the fire.

 Proponents of SHC will often point to any of several potential internal causes for the blaze. Methane in the intestines (think farts) is often suggested as a fuel source, and some believe naturally occurring enzymes could be the catalyst. Static electricity has also been named as a potential culprit.

These true believers point to stories like that of an Oklahoma man whose horribly burned body was found in his kitchen, surrounded by items and furniture that was not damaged. The 65-year-old victim was known to be a heavy smoker and drinker. Some proponents point out that alcohol is also flammable, but argue that its action had to be internal, or else other flammable items in the home would have burned.

Naysayers take this same evidence and use it to disprove the theory. They claim that these deaths occur because the human body has acted like an inside-out candle

 A candle is composed of a wick on the inside surrounded by a wax made of flammable fatty acids. The wax ignites the wick and keeps it burning. In the human body, the body fat acts as the flammable substance, and the victim's clothing or hair acts as the wick. As the fat melts from the heat, it soaks into the clothing and acts as a wax-like substance to keep the wick burning slowly. Scientists say this is why victims' bodies are destroyed yet their surroundings are barely burned.

So, regarding the Oklahoma man, naysayers would argue that he likely passed out, from drinking or otherwise, and a hot ash from his cigarette, or another external source, ignited the fire. As fire tends to burn upwards, rather than out, as long as nothing extremely flammable is around the man, we simply have a human candle that burns away leaving surrounding areas seemingly untouched.

 

Recent scholarship appears to have discovered the fuel, if not the ignition mechanism. In a study performed by Cambridge research biologist, Brian J. Ford, it was determined that acetone, a naturally occurring substance in the body, could cause the injuries seen with suspected SHC victims.

Acetone is characterized by Prof. Ford as "one flammable constituent in the body that can greatly increase in concentration," and this happens when a body is in a state of ketosis. Potential causes of ketosis include certain diets, diabetes, teething and even alcoholism. Regardless of its source, acetone is highly flammable.

 In his experiment, Prof. Ford

Marinated pork tissue in acetone [then used it] to make scale models of humans, which we clothed and set alight. They burned to ash within half an hour

Ford concluded that "for the first time a feasible cause of human combustion has been experimentally demonstrated."

 

8 Candle Safety Tips

2/17/2017 (Permalink)

8 Candle Safety Tips Everyone in Your House Should Know
 

Candles are the very soul of romance. Their flickering light gives a warmth to everything around them. They figure in song and story and cover the tops of birthday cakes and grace mantles. They are everywhere. Almost every house has at least a few buried somewhere, whether for birthdays, the love of the scent, or even as a decor accent. Candles are so commonplace that people forget just how dangerous they can be. Candles are not just sources of light, they are open flames. Every fire needs to be treated with caution, and candles are no different. That is why every member of every household should know and follow eight basic safety tips every time they light a candle.

How a Candle Works

Candles generate both light and heat through the simple process of combustion. One of the most important things to remember is that even though it is the wick that supports the flame, the wax is what burns. What happens is that when the wick is first lit, it melts the wax.. Because the wick is absorbent, it draws some of the molten wax up to the flame, where it vaporizes and then ignites. It is this burning wax vapor that produces most of the light and heat, reaching up to 2,550 degrees Fahrenheit at its hottest point. This is what makes a candle wick last so long. It simply carries the molten wax, serving as a kind of fuel line. Some of the molten wax does drip down the side, but that is more a measure of inefficiency than anything else. Once the wax is gone, the candle can no longer be used.

8 Candle Safety Tips

Candle safety is all about remembering that a candle is an open flame and treating it accordingly. As long as the candle is treated with the respect it deserves, problems are unlikely. If people in the home are going to be careless with candles, they are quite literally playing with fire. One simple way to ensure safety is to remember the following eight tips.

Tip 1: Always Use a Candle Snuffer

Some people like to blow a candle out, but this can send wax and possibly embers flying. Using water to put out a candle is even worse. The mixture of cold water and hot wax can send the wax splattering everywhere, possibly leading to burns. The cold water can also be dangerous to glass candle holders, as the sudden drop in temperature can cause the glass to crack, potentially spilling hot wax everywhere. A candle snufferstarves the flame of oxygen, ensuring that it goes out gently, without giving the wax a chance to spatter. It is the safest way to douse a candle without worrying about spatter or burning one's fingers on the wick.

Tip 2: Never Leave a Candle Unattended

It is a simple rule for anything that burns; fires should never be left unattended. This is particularly true of candles, as some can easily tip over, greatly increasing the chance of fire. The presence of pets just adds to the danger. Seconds matter when it comes to fire, and unattended fires mean that there is not one present to take action in the most important seconds. It simply is not worth the risk.

Tip 3: Do Not Rely on Candles When the Power Goes Out

It is a common misconception that because people often used candles for light before electricity they should be the first thing to turn to for light when the power goes out. Sadly, this is not the case. Candles were only one of many lighting options used before the proliferation of the electric light, and oil lamps were much more common. In most cases, a flashlight is a much better and safer option when the power is out than a candle. This is especially important when rummaging in a closet, as the flame can catch clothing on fire, turning the minor inconvenience of a power outage into a major disaster.

Tip 4: Always Use a Proper Candle Holder

It is a bad idea to simply stick a candle in a drop of hot wax in the middle of a plate or saucer instead of using a candle holder.. It simply is not safe. A proper candle holder includes both a socket to hold the candle and a well for the drippings. Many also have a ring or other handle in case the candle has to be moved. Candle holders should also be heat resistant so that they can protect the surfaces they rest on, such as tables that could otherwise be scorched from the heat of the candle or wax drippings. It is also important to make sure the holders are set on flat, stable surfaces to minimize the chance they will tip over.

Tip 5: Keep Burning Candles 3 Inches Apart

When arranging candles, it is important that they not be placed too close together to prevent the heat from one candle melting another. This can cause a serious problem because, even if the heat is not sufficient to melt the other candle completely, it can often be more than enough to soften the wax so that the candle can bend, with possibly disastrous results.

Tip 6: Do Not Burn a Candle Down to Nothing

For those who consider themselves frugal in all things, it can be tempting to get the most out of a candle by burning it all the way down to nothingness. While this does ensure the longest burn, that does not mean that it is a good idea. For safety's sake it is better to extinguish the candles once they reach about 2 inches from the bottom or 1/2 inch if the candle is entirely enclosed in a container. This ensures that the wick remains vertical and that the burn stays under control the whole time.

Tip 7: Never Use Candles if Someone in the Home Uses Oxygen

Fire thrives on oxygen, and using candles in a household where someone uses oxygen is courting disaster. The additional oxygen accelerates combustion and turns almost any spark into a runaway fire. While oxygen tanks are enclosed and can be kept far away from candle flames, it simply is not worth the risk to burn a candle anywhere in the vicinity of oxygen.

Tip 8: Keep Burning Candles Away From Drafts

While candles do require ventilation so that they do not exhaust the oxygen in the room, they should also be kept away from drafts in order to ensure a controlled burn. Strong drafts can not only lead to smoke and soot being produced by the candle but also fires if the draft is strong enough. With sufficient air movement, either the candle can be blown over or something light and combustible can be blown into it. Even if the draft is not strong enough for that, it can still lead to uneven burning that shortens the useful life of the candle.

Where to Buy Candles

Candles are available almost anywhere. Consumers who prefer to shop locally can find candles in hobby centers, corner stores, grocery stores, home stores, and major brick-and-mortar chains. People have been selling candles for centuries, and it should be no surprise that they have become ubiquitous. Those who prefer to shop from the comfort of home can find candles at most Internet retailers, major and many minor, as well as online auction sites like eBay.

Buying Candles on eBay

If you prefer to search, just enter the terms you want in the Search box on the main page, and watch the results appear. There really is a candle for every need, and you can use the filters in the sidebar on the results page to narrow your search to show just the candles you want. Once you have the list properly narrowed down, you can use the sort function to arrange order in which the listings are displayed to best fit your priorities, whether that be price or seller distance. The seller profile page is also a great resource to ensure you do business with a reputable individual. You can see the seller's feedback, location, and which shipping company they use. It only takes a few clicks to find both the candles and the seller you want.

Conclusion

Candles can add to the ambiance of any room, but they can also add to the danger. Users should never forget that every time they light a candle they are setting light to an open flame. Even so, the risk of that open flame can be greatly reduced by anyone willing to follow just a few simple tips. In almost every case, the key to these tips is to keep the candle flame under control and away from anything flammable. Keeping the candle vertical also helps, as it performs both functions, helping maintain a safe distance from anything flammable and combustion under control. Ventilation is also important, as both too much and too little airflow around the candle can cause problems. But by following these eight simple tips, it is easy to enjoy the ambiance in safety.

Dry Ice Blasting Mold Removal

2/17/2017 (Permalink)

Dry Ice Blasting Mold Removal

 

Dry ice blasting to is a relatively new technology that is fast becoming the method of choice to remove mold by environmentally concerned mold remediation specialists. Dry ice blasting effectively removes mold by blasting it with particles of dry ice fired under high pressure, in much the same way as a jet of water is shot from a pressure washer. The low temperature and high impact of the dry ice kills and removes mold without the need for scrubbing and sanding contaminated surfaces. Yet his method is 100% environmentally safe as it contains no chemicals or toxins, and emits no hazardous dust in the mold removal process.

 

Advantages: extremely effective, fast, non-toxic, no hazardous dust emissions, environmentally friendly, no scrubbing required, special nozzles allow access to hard to reach nooks and crannies.

 

Disadvantages: not cost effective for small areas

Efflorescence vs Mold

2/17/2017 (Permalink)

Efflorescence can look like a white mold. Moisture and dampness moving through basement concrete can cause spalling and degradation of the concrete. The signs of efflorescence and the white deposits are not mold. But the evidence of the efflorescence does indicate the presence of moisture.


 


Efflorescence is a crystalline deposit on surfaces of masonry, stucco or concrete. It is whitish in appearance, and is sometimes referred to as "whiskers". Efflorescence has been a problem for many years, and is a topic of much controversy. The formation of these salt deposits are not mysteries. Efflorescence is the white chalky powder that you might find on the surface of a concrete or brick wall. It can be a cosmetic issue, or it can be an indication of moisture intrusion that could lead to major structural and indoor air quality issues.

Efflorescence vs Mold

2/17/2017 (Permalink)

Efflorescence can look like a white mold. Moisture and dampness moving through basement concrete can cause spalling and degradation of the concrete. The signs of efflorescence and the white deposits are not mold. But the evidence of the efflorescence does indicate the presence of moisture.


 


Efflorescence is a crystalline deposit on surfaces of masonry, stucco or concrete. It is whitish in appearance, and is sometimes referred to as "whiskers". Efflorescence has been a problem for many years, and is a topic of much controversy. The formation of these salt deposits are not mysteries. Efflorescence is the white chalky powder that you might find on the surface of a concrete or brick wall. It can be a cosmetic issue, or it can be an indication of moisture intrusion that could lead to major structural and indoor air quality issues.

Fire Restoration in Nashua NH

2/2/2017 (Permalink)

SERVPRO Salem, Peabody, Marblehead, Swampscott, Peabody Massachusetts was the restoration company that handled this large commercial loss in New Hampshire. The following is a clip from the local newspaper. 

 

Nashua, NH — Nashua firefighters extinguished a giant fire at a Bay Ridge apartment complex Sunday in extreme conditions as the heat index soared close to 100.

Two firefighters were hospitalized with heat exhaustion. They were expected to recover.

Dozens of residents were displaced.

The was fire caused by a propane grill, according to Deputy fire Chief Karl Gerhard. It broke out at about 5 p.m. and was declared under control by about 6 p.m.

"Although the fire heavily damaged the building, 50 percent of the building was saved due to a fire wall slowing fire spread, aggressive fire attack by all fire companies on scene ... and adequate staffing, which allows multiple tasks to be completed in a shorter time frame," Gerhard said in a statement. "All these elements combined provided the best outcome possible given the situation found upon arrival."

Temperatures soared into the high 90s Sunday as firefighters battled the blaze.

Scores of firefighters from Nashua and nine other communities, including across the border in Massachusetts, helped fight the fire.

The Red Cross offered assistance to those displaced.

"In this volatile time in society, the citizens of Nashua should take comfort in the fact that their Nashua area agencies will always prepare and provide our citizens help, and support, when they need it most," Gerhard added.

 

 

Prepare Your Business For A Winter Storm

2/2/2017 (Permalink)

When a winter storm hits, it can significantly interrupt if not suspend your business operations. Winter storms can bring freezing rain, ice, snow, high winds, or a combination of these conditions. They can cause power outages that last for days, make roads and walkways very dangerous, and affect community services. Preparing ahead of time can help you manage the impact a winter storm has on your business and the safety of your employees.

 

Knowing what to do when a winter storm and other disasters hit is the message of America’s PrepareAthon!, a nationwide grassroots campaign for action to increase community preparedness and resilience through hazard-specific drills, group discussions, and exercises. The campaign offers easy-to-implement preparedness guides, checklists, and resources to help individuals, business owners, organizations and whole communities practice the simple, specific actions they can take to prepare for disasters.

 

According to the Insurance Information Institute, an estimated 25 percent of all businesses affected by a major disaster never reopen1. Small businesses are particularly vulnerable to disasters. Unlike large companies, small businesses have less capital and fewer personnel available to resume operations and recover losses. It is vital to the continuity of a small business to have a disaster plan in place and be prepared, as it can make the difference between staying open or shutting down.

 

The most important asset to any business is its people. Businesses cannot recover from a disaster without their people, and people cannot recover without a job to return to. In order for employees to be able to focus on their work after a disaster, they need to be personally prepared for emergencies.

 

Encourage your employees to:

1. Sign up for local text alerts and warnings and download weather apps to their smartphone.

2. Gather important documents and keep them in a safe place.

3. Create an emergency supply kit.

4. Develop a family emergency communication plan.

5. Know the facts on how to prepare for a winter storm.

 

In addition to preparing your employees, it is crucial you know how to safeguard your facility and property. The Small Business Administration and Agility Recovery teamed up to develop “Prepare My Business”, www.preparemybusiness.org/, which offers planning tools to assist small business owners with preparing for various disasters. Some tips from the Winter Weather Preparedness Checklist include:

1. Check your insurance coverage for protection against winter hazards.

2. Collect the names and phone numbers of your heating contractor, plumber, fire department, insurance agent, and building owner and ensure they are easily accessible.

3. Determine what equipment needs to be protected from freeze-up, i.e. computers, telecommunications, manufacturing equipment, etc.

4. Have all employees, vendors, and client contact information on hand.

5. Arrange for snow removal from driveways, doorways, and roofs.

Prevent Warehouse Fires

2/2/2017 (Permalink)

Keep your warehouse safe with these simple tips

Warehouses are vital repositories for a business’ stock. They store most, if not all, of a business’ goods ready for sale or distribution.

Because they have such an important function—safeguarding the biggest source of a business’ income—warehouses can control a business’ fate. Any warehouse disaster, such as a fire, can have disastrous consequences, potentially shutting down the warehouse and forcing the entire business to cease operations.

Neglecting to shield your warehouse against fires means you could be sealing your business’ fate. As an owner, manager or warehouse operator, do not let all your hard work go up in smoke—adopt these simple measures to stamp out fires in your warehouse.

Fire Safety Legislation

The starting point for any successful workplace fire safety program is undertaking a risk assessment according to the fire safety legislation relevant for your area. Most risk assessments follow these five steps:

  1. Identify the fire hazards.
  2. Determine the people at risk.
  3. Evaluate, remove or reduce the risks.
  4. Record your findings, prepare an emergency plan and provide training.
  5. Review and update the fire risk assessment regularly.

Fire Safety Procedures

Using the information gleaned from your risk assessment, establish fire safety procedures that are tailored to your business’ fire risks. Train all employees in these procedures to ensure a unified response in the event of a fire. Institute an employee self-inspection program to maintain housekeeping standards and fire protection measures.

Fire Protection Tools

Assemble all the tools at your disposal to help fight warehouse fires. These include fire extinguishers, sprinklers and automatic fire detection systems. The number and type of fire extinguishers you require depends on the nature of your business. For Class A fire risks—fires involving solid materials such as wood, paper or textiles—the National Fire Protection Association recommends having one 2-A extinguisher for every 3,000 square feet. OSHA requires that all employees have access to an extinguisher within 75 feet of travel distance.

Locations that contain Class B flammables, such as workshops, storage areas, research operations, garages, warehouses or service and manufacturing areas, require that all employees have access to an extinguisher within 50 feet of travel distance.

But the tools you need for your warehouse depend on your business’ specific fire risks. Adopting a one-size-fits-all fire prevention program is inefficient and dangerous. Be sure to tailor your fire protection tools to the distinct fire risks you face.

Storage Arrangements

Failing to arrange clearly defined, adequate storage can intensify your fire risks for several reasons. Crowded aisles may block fire exits and make it harder for people to escape, cramped warehouses spread fire more easily, and storing hazardous materials such as flammable liquids with other warehouse stock greatly boosts the chances of a fire.

Arranging clearly defined, adequate storage is mostly common sense—keep electrical switchgear and heating equipment clear of storage, never let goods get within 18 inches of lighting, allow enough clearance between sprinkler heads and stored goods to make sure your sprinkler system can effectively douse the area, and segregate the hazardous and non-hazardous materials. Smart storage can greatly lower your fire risk.

Electrical Systems

Faulty electrical systems are hidden dangers. Make sure your warehouse’s electrical systems are correctly installed and maintained according to the relevant standards. Schedule a competent electrical contractor to inspect and test your electrical systems periodically so any defects can be fixed promptly. The longer you wait with faulty electrics, the bigger your fire risk grows.

Security Protection

Arson is one of the main causes of warehouse fires. Shield your business against this pervasive risk by installing internal and external security measures, such as security cameras and alarms, to deter trespassers and fortify your warehouse.

Smoking

To comply with smoke-free legislation, you must prohibit smoking throughout your premises. You could provide an external smoking shelter, neither completely nor substantially enclosed. Construct smoking shelters using only non-flammable materials. No flammable materials should be allowed within 20 feet of the shelter.

Space Heating

Warehouses, with their wide, open spaces, can be very cold and difficult to heat—and heating such spaces can be extremely expensive. For this reason, the temptation to rely on portable heating can be strong. Resist the urge, as portable heating carries a much higher fire risk than fixed heating systems. Your energy bills from a fixed heating system will pale in comparison to the amount you spend recovering from a warehouse fire caused by portable heating.

Waste Removal

Accumulating waste in your warehouse is a major fire risk. Employees should remove all waste materials at the end of every working day and transfer them to external receptacles located at least 30 feet from any buildings and at least 6 feet from your site’s boundary.

If your site does not permit this type of storage, secure your waste in lockable metal containers located at a practical distance from your building.

End-of-day Inspection

At the end of each working day, a responsible and trained employee should inspect every area of the warehouse and log the results. The inspector should be checking that accumulated waste materials were removed, that fire prevention and security systems are functioning and that any hazardous material or equipment has been isolated as required.

 

Mold In The Workplace

2/2/2017 (Permalink)


 



Introduction


This safety and health information bulletin provides recommendations for the prevention of mold growth and describes measures designed to protect the health of building occupants and workers involved in mold cleanup and prevention. This bulletin is directed primarily at building managers, custodians, and others responsible for building maintenance, but may also be used as a basic reference for those involved in mold remediation. By reading this safety and health information bulletin, individuals with little or no experience with mold remediation may be able to reasonably judge whether mold contamination can be managed in-house or whether outside assistance is required. The advice of a medical professional should always be sought if there are any emerging health issues. This document will help those responsible for building maintenance in the evaluation of remediation plans. Contractors and other professionals (e.g. industrial hygienists or other environmental health and safety professionals) who respond to mold and moisture situations in buildings, as well as members of the general public, also may find these guidelines helpful. The information in these guidelines is intended only as a summary of basic procedures and is not intended, nor should it be used, as a detailed guide to mold remediation. These guidelines are subject to change as more information regarding mold contamination and remediation becomes available.


Mold Basics


Molds are part of the natural environment. Molds are fungi that can be found anywhere - inside or outside - throughout the year. About 1,000 species of mold can be found in the United States, with more than 100,000 known species worldwide.


Outdoors, molds play an important role in nature by breaking down organic matter such as toppled trees, fallen leaves, and dead animals. We would not have food and medicines, like cheese and penicillin, without mold.


Indoors, mold growth should be avoided. Problems may arise when mold starts eating away at materials, affecting the look, smell, and possibly, with the respect to wood-framed buildings, affecting the structural integrity of the buildings.


Molds can grow on virtually any substance, as long as moisture or water, oxygen, and an organic source are present. Molds reproduce by creating tiny spores (viable seeds) that usually cannot be seen without magnification. Mold spores continually float through the indoor and outdoor air.


Molds are usually not a problem unless mold spores land on a damp spot and begin growing. They digest whatever they land on in order to survive. There are molds that grow on wood, paper, carpet, foods and insulation, while other molds feast on the everyday dust and dirt that gather in the moist regions of a building.


When excessive moisture or water accumulates indoors, mold growth often will occur, particularly if the moisture problem remains uncorrected. While it is impossible to eliminate all molds and mold spores, controlling moisture can control indoor mold growth.


All molds share the characteristic of being able to grow without sunlight; mold needs only a viable seed (spore), a nutrient source, moisture, and the right temperature to proliferate. This explains why mold infestation is often found in damp, dark, hidden spaces; light and air circulation dry areas out, making them less hospitable for mold.


Molds gradually damage building materials and furnishings. If left unchecked, mold can eventually cause structural damage to a wood framed building, weakening floors and walls as it feeds on moist wooden structural members. If you suspect that mold has damaged building integrity, consult a structural engineer or other professional with the appropriate expertise.


Since mold requires water to grow, it is important to prevent excessive moisture in buildings. Some moisture problems in buildings have been linked to changes in building construction practices since the 1970s, which resulted in tightly sealed buildings with diminished ventilation, contributing to moisture vapor buildup. Other moisture problems may result from roof leaks, landscaping or gutters that direct water into or under a building, or unvented combustion appliance. Delayed or insufficient maintenance may contribute to moisture problems in buildings. Improper maintenance and design of building heating/ventilating/air-conditioning (HVAC) systems, such as insufficient cooling capacity for an air conditioning system, can result in elevated humidity levels in a building.


 


Prevention


Moisture control is the key to mold control. When water leaks or spills occur indoors - act promptly. Any initial water infiltration should be stopped and cleaned promptly. A prompt response (within 24-48 hours) and thorough clean- up, drying, and/or removal of water-damaged materials will prevent or limit mold growth.


Mold prevention tips include:



  • Repairing plumbing leaks and leaks in the building structure as soon as possible.

  • Looking for condensation and wet spots. Fix source(s) of moisture incursion problem(s) as soon as possible.

  • Preventing moisture from condensing by increasing surface temperature or reducing the moisture level in the air (humidity). To increase surface temperature, insulate or increase air circulation. To reduce the moisture level in the air, repair leaks, increase ventilation (if outside air is cold and dry), or dehumidify (if outdoor air is warm and humid).

  • Keeping HVAC drip pans clean, flowing properly, and unobstructed.

  • Performing regularly scheduled building/ HVAC inspections and maintenance, including filter changes.

  • Maintaining indoor relative humidity below 70% (25 - 60%, if possible).

  • Venting moisture-generating appliances, such as dryers, to the outside where possible.

  • Venting kitchens (cooking areas) and bathrooms according to local code requirements.

  • Cleaning and drying wet or damp spots as soon as possible, but no more than 48 hours after discovery.

  • Providing adequate drainage around buildings and sloping the ground away from building foundations. Follow all local building codes.

  • Pinpointing areas where leaks have occurred, identifying the causes, and taking preventive action to ensure that they do not reoccur.


Questions That May Assist in Determining Whether a Mold Problem Currently Exists



  • Are building materials or furnishings visibly moisture damaged?

  • Have building materials been wet more than 48 hours?

  • Are there existing moisture problems in the building?

  • Are building occupants reporting musty or moldy odors?

  • Has the building been recently remodeled or has the building use changed?

  • Has routine maintenance been delayed or the maintenance plan been altered?


Remediation Plan


Remediation includes both the identification and correction of the conditions that permit mold growth, as well as the steps to safely and effectively remove mold damaged materials.


Before planning the remediation assess the extent of the mold or moisture problem and the type of damaged materials. If you choose to hire outside assistance to do the cleanup, make sure the contractor has experience with mold remediation. Check references and ask the contractor to follow the recommendations in EPA's publication, "Mold Remediation in Schools and Commercial Buildings," or other guidelines developed by professional or governmental organizations.


The remediation plan should include steps to permanently correct the water or moisture problem. The plan should cover the use of appropriate personal protective equipment (PPE). It also should include steps to carefully contain and remove moldy building materials in a manner that will prevent further contamination. Remediation plans may vary greatly depending on the size and complexity of the job, and may require revision if circumstances change or new facts are discovered.


If you suspect that the HVAC system is contaminated with mold, or if mold is present near the intake to the system, contact the National Air Duct Cleaners Association (NADCA), or consult EPA's guide, "Should You Have the Air Ducts in Your Home Cleaned?" before taking further action. Do not run the HVAC system if you know or suspect that it is contaminated with mold, as it could spread contamination throughout the building. If the water or mold damage was caused by sewage or other contaminated water, consult a professional who has experience cleaning and repairing buildings damaged by contaminated water.


 


Mold Remediation/Cleanup Methods


The purpose of mold remediation is to correct the moisture problem and to remove moldy and contaminated materials to prevent human exposure and further damage to building materials and furnishings. Porous materials that are wet and have mold growing on them may have to be discarded because molds can infiltrate porous substances and grow on or fill in empty spaces or crevices. This mold can be difficult or impossible to remove completely.


As a general rule, simply killing the mold, for example, with biocide is not enough. The mold must be removed, since the chemicals and proteins, which can cause a reaction in humans, are present even in dead mold.


A variety of cleanup methods are available for remediating damage to building materials and furnishings caused by moisture control problems and mold growth. The specific method or group of methods used will depend on the type of material affected. Some methods that may be used include the following:


Wet Vacuum


Wet vacuums are vacuum cleaners designed to collect water. They can be used to remove water from floors, carpets, and hard surfaces where water has accumulated. They should not be used to vacuum porous materials, such as gypsum board. Wet vacuums should be used only on wet materials, as spores may be exhausted into the indoor environment if insufficient liquid is present. The tanks, hoses, and attachments of these vacuums should be thoroughly cleaned and dried after use since mold and mold spores may adhere to equipment surfaces.


Damp Wipe


Mold can generally be removed from nonporous surfaces by wiping or scrubbing with water and detergent. It is important to dry these surfaces quickly and thoroughly to discourage further mold growth. Instructions for cleaning surfaces, as listed on product labels, should always be read and followed.


HEPA Vacuum


HEPA (High-Efficiency Particulate Air) vacuums are recommended for final cleanup of remediation areas after materials have been thoroughly dried and contaminated materials removed. HEPA vacuums also are recommended for cleanup of dust that may have settled on surfaces outside the remediation area. Care must be taken to assure that the filter is properly seated in the vacuum so that all the air passes through the filter. When changing the vacuum filter, remediators should wear respirators, appropriate personal protective clothing, gloves, and eye protection to prevent exposure to any captured mold and other contaminants. The filter and contents of the HEPA vacuum must be disposed of in impermeable bags or containers in such a way as to prevent release of the debris.


Disposal of Damaged Materials


Building materials and furnishings contaminated with mold growth that are not salvageable should be placed in sealed impermeable bags or closed containers while in the remediation area. These materials can usually be discarded as ordinary construction waste. It is important to package mold-contaminated materials in this fashion to minimize the dispersion of mold spores. Large items with heavy mold growth should be covered with polyethylene sheeting and sealed with duct tape before being removed from the remediation area. Some jobs may require the use of dust-tight chutes to move large quantities of debris to a dumpster strategically placed outside a window in the remediation area.


Use of Biocides


The use of a biocide, such as chlorine bleach, is not recommended as a routine practice during mold remediation, although there may be instances where professional judgment may indicate its use (for example, when immuno-compromised individuals are present). In most cases, it is not possible or desirable to sterilize an area, as a background level of mold spores comparable to the level in outside air will persist. However, the spores in the ambient air will not cause further problems if the moisture level in the building has been corrected.


Some biocides are considered pesticides, and some states require that only registered pesticide applicators apply these products in schools, commercial buildings, and homes. Make sure anyone applying a biocide is properly licensed where required.


Fungicides are commonly applied to outdoor plants, soil, and grains as a powder or spray. Examples of fungicides include hexachlorobenzene, organomercurials, pentachlorophenol, phthalimides, and dithiocarbamates.


Do not use fungicides developed for outdoor use in any indoor application, as they can be extremely toxic to animals and humans in an enclosed environment.


When you use biocides as a disinfectant or a pesticide, or as a fungicide, you should use appropriate PPE, including respirators. Always, read and follow product label precautions. It is a violation of Federal (EPA) law to use a biocide in any manner inconsistent with its label direction.


Mold Remediation Guidelines


This section presents remediation guidelines for building materials that have or are likely to have mold growth. The guidelines are designed to protect the health of cleanup personnel and other workers during remediation. These guidelines are based on the size of the area impacted by mold contamination. Please note that these are guidelines; some professionals may prefer other remediation methods, and certain circumstances may require different approaches or variations on the approaches described below. If possible, remediation activities should be scheduled during off-hours when building occupants are less likely to be affected.


Although the level of personal protection suggested in these guidelines is based on the total surface area contaminated and the potential for remediator or occupant exposure, professional judgment always should play a part in remediation decisions. These remediation guidelines are based on the size of the affected area to make it easier for remediators to select appropriate techniques, not on the basis of research showing there is a specific method appropriate at a certain number of square feet. The guidelines have been designed to help construct a remediation plan. The remediation manager should rely on professional judgment and experience to adapt the guidelines to particular situations. When in doubt, caution is advised. Consult an experienced mold remediator for more information.


Level I: Small Isolated Areas (10 sq. ft. or less) - e.g., ceiling tiles, small areas on walls.



  • Remediation can be conducted by the regular building maintenance staff as long as they are trained on proper clean-up methods, personal protection, and potential health hazards. This training can be performed as part of a program to comply with the requirements of the OSHA Hazard Communication Standard (29 CFR 1910.1200).

  • Respiratory protection (e.g., N-95 disposable respirator) is recommended. Respirators must be used in accordance with the OSHA respiratory protection standard (29 CFR 1910.134). Gloves and eye protection should be worn.

  • Containment of the work area is not necessary. Dust suppression methods, such as misting (not soaking) surfaces prior to remediation, are recommended.

  • Contaminated materials that cannot be cleaned should be removed from the building in a sealed impermeable plastic bag. These materials may be disposed of as ordinary waste.

  • The work area and areas used by remediation workers for egress should be cleaned with a damp cloth or mop and a detergent solution.

  • All areas should be left dry and visibly free from contamination and debris.


Level II: Mid-Sized Isolated Areas (10 - 30 sq. ft.) - e.g., individual wallboard panels.



  • Remediation can be conducted by the regular building maintenance staff. Such persons should receive training on proper clean-up methods, personal protection, and potential health hazards. This training can be performed as part of a program to comply with the requirements of the OSHA Hazard Communication Standard (29 CFR 1910.1200).

  • Respiratory protection (e.g., N-95 disposable respirator) is recommended. Respirators must be used in accordance with the OSHA respiratory protection standard (29 CFR 1910.134). Gloves and eye protection should be worn.

  • Surfaces in the work area that could become contaminated should be covered with a secured plastic sheet(s) before remediation to contain dust/debris and prevent further contamination.

  • Dust suppression methods, such as misting (not soaking) surfaces prior to remediation, are recommended.

  • Contaminated materials that cannot be cleaned should be removed from the building in a sealed impermeable plastic bag. These materials may be disposed of as ordinary waste.

  • The work area and areas used by remediation workers for egress should be HEPA vacuumed and cleaned with a damp cloth or mop and a detergent solution.

  • All areas should be left dry and visibly free from contamination and debris.


Level III: Large Isolated Areas (30 - 100 square feet) - e.g., several wallboard panels.


Industrial hygienists or other environmental health and safety professionals with experience performing microbial investigations and/or mold remediation should be consulted prior to remediation activities to provide oversight for the project.


The following procedures may be implemented depending upon the severity of the contamination:



  • It is recommended that personnel be trained in the handling of hazardous materials and equipped with respiratory protection (e.g., N-95 disposable respirator). Respirators must be used in accordance with the OSHA respiratory protection standard (29 CFR 1910.134). Gloves and eye protection should be worn.

  • Surfaces in the work area and areas directly adjacent that could become contaminated should be covered with a secured plastic sheet(s) before remediation to contain dust/ debris and prevent further contamination.

  • Seal ventilation ducts/grills in the work area and areas directly adjacent with plastic sheeting.

  • Dust suppression methods, such as misting (not soaking) surfaces prior to mediation, are recommended.

  • Contaminated materials that cannot be cleaned should be removed from the building in sealed impermeable plastic bags. These materials may be disposed of as ordinary waste.

  • The work area and surrounding areas should be HEPA vacuumed and cleaned with a damp cloth or mop and a detergent solution.

  • All areas should be left dry and visibly free from contamination and debris.


Note: If abatement procedures are expected to generate a lot of dust (e.g., abrasive cleaning of contaminated surfaces, demolition of plaster walls) or the visible concentration of the mold is heavy (blanket coverage as opposed to patchy), it is recommended that the remediation procedures for Level IV be followed.


 


Sampling for Mold


Is it necessary to sample for mold? In most cases, if visible mold growth is present, sampling is unnecessary. Air sampling for mold may not be part of a routine assessment because decisions about appropriate remediation strategies often can be made on the basis of a visual inspection.


Your first step should be to inspect for any evidence of water damage and visible mold growth. Testing for mold is expensive, and there should be a clear reason for doing so. In many cases, it is not economically practical or useful to test for mold growth on surfaces or for airborne spores in the building. In addition, there are no standards for "acceptable" levels of mold in buildings, and the lack of a definitive correlation between exposure levels and health effects makes interpreting the data difficult, if not impossible.


Testing is usually done to compare the levels and types of mold spores found inside the building with those found outside of the building or for comparison with another location in the building. In addition, air sampling may provide tangible evidence supporting a hypothesis that investigators have formulated. For example, air sampling may show a higher concentration of the same species of mold when the HVAC is operating than when it has been turned off. This finding may convince the investigators that the mold is growing within, and being disseminated by, the HVAC system. Conversely, negative results may persuade investigators to abandon this hypothesis and to consider other sources of mold growth or dissemination. If you know you have a mold problem, it is more important to spend time and resources removing the mold and solving the moisture problem that causes the moldy conditions than to undertake extensive testing for the type and quantity of mold.


If you are in doubt about sampling, consult an industrial hygienist or other environmental health or safety professional with experience in microbial investigations to help you decide if sampling for mold is necessary or useful, and to identify persons who can conduct any necessary sampling. Due to the wide difference in individual susceptibility to mold contamination, sampling results sampling may have limited application. However, sampling results can be used as a guide to determine the extent of an infestation and the effectiveness of the cleanup. Their interpretation is best left to the industrial hygienist or other environmental health or safety professional.


Sampling for mold should be conducted by professionals with specific experience in designing mold-sampling protocols, sampling methods for microbial contaminants, and interpretation of results. For additional information on air sampling, refer to the American Conference of Governmental Industrial Hygienists' document, "Bioaerosols: Assessment and Control." In addition, sampling and analysis should follow any other methods recommended by either OSHA, NIOSH, EPA, the American Industrial Hygiene Association, or other recognized professional guidelines. Types of samples can include: air samples, surface samples, bulk samples, and water samples from condensate drain pans or cooling towers.


Microscopic identification of the spores/ colonies requires considerable expertise. These services are not routinely available from commercial laboratories. Documented quality control in the laboratories used for analysis of the bulk, surface, and other air samples is necessary. The American Industrial Hygiene Association offers accreditation to microbial laboratories (Environmental Microbiology Laboratory Accreditation Program (EMLAP)). Accredited laboratories must participate in quarterly proficiency testing (Environmental Microbiology Proficiency Analytical Testing Program (EMPAT)).


Remediation Equipment


There are various types of equipment useful in mold assessment and remediation. Some of the more common items include:


Moisture Meters


Moisture meters measure/monitor moisture levels in building materials, and may be helpful for measuring the moisture content in a variety of building materials following water damage. They also can be used to monitor the progress of drying damaged materials. These direct reading devices have a thin probe that is inserted into the material to be tested or pressed directly against the surface of the material. Moisture meters can be used on materials such as carpet, wallboard, wood, brick, and concrete.


Humidity Gauges or Meters


Humidity meters can be used to monitor indoor humidity. Inexpensive (less than $50) models that monitor both temperature and humidity are available.


Humidistat


A humidistat is a control device that can be connected to an HVAC system and adjusted so that if the humidity level rises above a set point, the HVAC system will automatically turn on and reduce the humidity below the established point.


Boroscope


A boroscope is a hand-held tool that allows users to see potential mold problems inside walls, ceiling plenums, crawl spaces, and other tight areas. It consists of a video camera on the end of a flexible "snake." No major drilling or cutting of dry wall is required.


HVAC System Filter


High-quality filters must be used in a HVAC system during remediation because conventional HVAC filters are typically not effective in filtering particles the size of mold spores. Consult an engineer for the appropriate filter efficiency for your specific HVAC system, and consider upgrading your filters if necessary. A filter with a minimum efficiency of 50 to 60% or a rating of MERV 8, as determined by Test Standard 52.2 of the American Society of Heating, Refrigerating and Air-Conditioning Engineers, may be appropriate.


Remember to change filters as appropriate, especially following any remediation activities. Remove filters in a manner that minimizes the reentry of mold and other toxic substances into the workplace. Under certain circumstances, it may be necessary to wear appropriate PPE while performing this task.


How Do You Know When You Have Finished Remediation/Cleanup?



  • You must have identified and completely corrected the source of the water or moisture problem.

  • Mold removal should be complete. Visible mold, mold-damaged materials, and moldy odors should no longer be present.

  • Sampling, if conducted, should show that the level and types of mold and mold spores inside the building are similar to those found outside.

  • You should revisit the site(s) after remediation, and it should show no signs of moldy or musty odors, water damage, or mold growth.


Conclusion


After correcting water or moisture infiltration, the prompt removal of contaminated material and structural repair is the primary response to mold contamination in buildings. In all situations, the underlying cause of water accumulation must be rectified or the mold growth will reoccur. Emphasis should be placed on preventing contamination through proper building and HVAC system maintenance and prompt repair of water damaged areas.


Effective communication with building occupants is an essential component of all large-scale remediation efforts. The building owner, management, and/or employer should notify occupants in the affected area(s) of the presence of mold. Notification should include a description of the remedial measures to be taken and a timetable for completion. Group meetings held before and after remediation with full disclosure of plans and results can be an effective communication mechanism. 

After A Fire Checklist

2/2/2017 (Permalink)

After a Fire Checklist The following checklist serves as a quick reference and guide for you to follow after a fire strikes.



  • Contact your local disaster relief service, such as The Red Cross, if you need temporary housing, food and medicines.

  • If you are insured, contact your insurance company for detailed instructions on protecting the property, conducting inventory and contacting fire damage restoration companies. If you are not insured, try contacting private organizations for aid and assistance.

  • Check with the fire department to make sure your residence is safe to enter. Be watchful of any structural damage caused by the fire.

  • The fire department should see that utilities are either safe to use or are disconnected before they leave the site. DO NOT attempt to reconnect utilities yourself.

  • Conduct an inventory of damaged property and items. Do not throw away any damaged goods until after an inventory is made.

  • Try to locate valuable documents and records. Refer to information on contacts and the replacement process inside this brochure.

  • If you leave your home, contact the local police department to let them know the site will be unoccupied.

  • Begin saving receipts for any money you spend related to fire loss. The receipts may be needed later by the insurance company and for verifying losses claimed on income tax.

  • Notify your mortgage company of the fire.

  • Check with an accountant or the Internal Revenue Service about special benefits for people recovering from fire loss. Source: United States Fire Administration.

Stronger Storms in US

2/2/2017 (Permalink)

The effects of climate change will likely cause smaller but stronger storms in the United States, according to a new framework for modeling storm behavior developed at the University of Chicago and Argonne National Laboratory. Though storm intensity is expected to increase over today's levels, the predicted reduction in storm size may alleviate some fears of widespread severe flooding in the future.

The new approach, published today in Journal of Climate, uses new statistical methods to identify and track storm features in both observational weather data and new high-resolution climate modeling simulations. When applied to one simulation of the future effects of elevated atmospheric carbon dioxide, the framework helped clarify a common discrepancy in model forecasts of precipitation changes.

"Climate models all predict that storms will grow significantly more intense in the future, but that total precipitation will increase more mildly over what we see today," said senior author Elisabeth Moyer, associate professor of geophysical sciences at the University of Chicago and co-PI of the Center for Robust Decision-Making on Climate and Energy Policy (RDCEP). "By developing new statistical methods that study the properties of individual rainstorms, we were able to detect changes in storm frequency, size, and duration that explain this mismatch."

While many concerns about the global impact of climate change focus on increased temperatures, shifts in precipitation patterns could also incur severe social, economic, and human costs. Increased droughts in some regions and increased flooding in others would dramatically affect world food and water supplies, as well as place extreme strain on infrastructure and government services.

Most climate models agree that high levels of atmospheric carbon will increase precipitation intensity, by an average of approximately 6 percent per degree temperature rise. These models also predict an increase in total precipitation; however, this growth is smaller, only 1 to 2 percent per degree temperature rise.

Understanding changes in storm behavior that might explain this gap have remained elusive. In the past, climate simulations were too coarse in resolution (100s of kilometers) to accurately capture individual rainstorms. More recently, high-resolution simulations have begun to approach weather-scale, but analytic approaches had not yet evolved to make use of that information and evaluated only aggregate shifts in precipitation patterns instead of individual storms.

To address this discrepancy, postdoctoral scholar Won Chang (now an assistant professor at the University of Cincinnati) and co-authors Michael Stein, Jiali Wang, V. Rao Kotamarthi, and Moyer developed new methods to analyze rainstorms in observational data or high-resolution model projections. First, the team adapted morphological approaches from computational image analysis to develop new statistical algorithms for detecting and analyzing individual rainstorms over space and time. The researchers then analyzed results of new ultra-high-resolution (12 km) simulations of U.S. climate performed with the Weather Research and Forecasting Model (WRF) at Argonne National Laboratory.

Analyzing simulations of precipitation in the present (2002-2011) and future (years 2085-2094), the researchers detected changes in storm features that explained why the stronger storms predicted didn't increase overall rainfall as much as expected. Individual storms become smaller in terms of the land area covered, especially in the summer. (In winter, storms become smaller as well, but also less frequent and shorter.)

"It's an exciting time when climate models are starting to look more like weather models," Chang said. "We hope that these new methods become the standard for model evaluation going forward."

The team also found several important differences between model output and present-day weather. The model tended to predict storms that were both weaker and larger than those actually observed, and in winter, model-forecast storms were also fewer and longer than observations. Assessing these model "biases" is critical for making reliable forecasts of future storms.

"While our results apply to only one model simulation," Moyer said, "we do know that the amount-intensity discrepancy is driven by pretty basic physics. Rainstorms in every model, and in the real world, will adjust in some way to let intensity grow by more than total rainfall does. Most people would have guessed that storms would change in frequency, not in size. We now have the tools at hand to evaluate these results across models and to check them against real-world changes, as well as to evaluate the performance of the models themselves."

New precipitation forecasts that include these changes in storm characteristics will add important details that help assess future flood risk under climate change. These results suggest that concerns about higher-intensity storms causing severe floods may be tempered by reductions in storm size, and that the tools developed at UChicago and Argonne can help further clarify future risk.

 

 

Stronger Storms in US

2/2/2017 (Permalink)

The effects of climate change will likely cause smaller but stronger storms in the United States, according to a new framework for modeling storm behavior developed at the University of Chicago and Argonne National Laboratory. Though storm intensity is expected to increase over today's levels, the predicted reduction in storm size may alleviate some fears of widespread severe flooding in the future.

The new approach, published today in Journal of Climate, uses new statistical methods to identify and track storm features in both observational weather data and new high-resolution climate modeling simulations. When applied to one simulation of the future effects of elevated atmospheric carbon dioxide, the framework helped clarify a common discrepancy in model forecasts of precipitation changes.

"Climate models all predict that storms will grow significantly more intense in the future, but that total precipitation will increase more mildly over what we see today," said senior author Elisabeth Moyer, associate professor of geophysical sciences at the University of Chicago and co-PI of the Center for Robust Decision-Making on Climate and Energy Policy (RDCEP). "By developing new statistical methods that study the properties of individual rainstorms, we were able to detect changes in storm frequency, size, and duration that explain this mismatch."

While many concerns about the global impact of climate change focus on increased temperatures, shifts in precipitation patterns could also incur severe social, economic, and human costs. Increased droughts in some regions and increased flooding in others would dramatically affect world food and water supplies, as well as place extreme strain on infrastructure and government services.

Most climate models agree that high levels of atmospheric carbon will increase precipitation intensity, by an average of approximately 6 percent per degree temperature rise. These models also predict an increase in total precipitation; however, this growth is smaller, only 1 to 2 percent per degree temperature rise.

Understanding changes in storm behavior that might explain this gap have remained elusive. In the past, climate simulations were too coarse in resolution (100s of kilometers) to accurately capture individual rainstorms. More recently, high-resolution simulations have begun to approach weather-scale, but analytic approaches had not yet evolved to make use of that information and evaluated only aggregate shifts in precipitation patterns instead of individual storms.

To address this discrepancy, postdoctoral scholar Won Chang (now an assistant professor at the University of Cincinnati) and co-authors Michael Stein, Jiali Wang, V. Rao Kotamarthi, and Moyer developed new methods to analyze rainstorms in observational data or high-resolution model projections. First, the team adapted morphological approaches from computational image analysis to develop new statistical algorithms for detecting and analyzing individual rainstorms over space and time. The researchers then analyzed results of new ultra-high-resolution (12 km) simulations of U.S. climate performed with the Weather Research and Forecasting Model (WRF) at Argonne National Laboratory.

Analyzing simulations of precipitation in the present (2002-2011) and future (years 2085-2094), the researchers detected changes in storm features that explained why the stronger storms predicted didn't increase overall rainfall as much as expected. Individual storms become smaller in terms of the land area covered, especially in the summer. (In winter, storms become smaller as well, but also less frequent and shorter.)

"It's an exciting time when climate models are starting to look more like weather models," Chang said. "We hope that these new methods become the standard for model evaluation going forward."

The team also found several important differences between model output and present-day weather. The model tended to predict storms that were both weaker and larger than those actually observed, and in winter, model-forecast storms were also fewer and longer than observations. Assessing these model "biases" is critical for making reliable forecasts of future storms.

"While our results apply to only one model simulation," Moyer said, "we do know that the amount-intensity discrepancy is driven by pretty basic physics. Rainstorms in every model, and in the real world, will adjust in some way to let intensity grow by more than total rainfall does. Most people would have guessed that storms would change in frequency, not in size. We now have the tools at hand to evaluate these results across models and to check them against real-world changes, as well as to evaluate the performance of the models themselves."

New precipitation forecasts that include these changes in storm characteristics will add important details that help assess future flood risk under climate change. These results suggest that concerns about higher-intensity storms causing severe floods may be tempered by reductions in storm size, and that the tools developed at UChicago and Argonne can help further clarify future risk.

 

 

Restoring Your Commercial Property After A Water Damage Event

9/30/2016 (Permalink)

Restoring Your Commercial Property After A Water Damage Event

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO® of Salem/Peabody/Marblehead

SERVPRO® of Salem/Peabody/Marblehead specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

For Immediate Service call:

 SERVPRO® of Salem/Peabody/Marblehead

at 978-744-4545

Build An Emergency Supply Kit

9/19/2016 (Permalink)

Build An Emergency Supply Kit

September is National Preparedness Month and provides the perfect opportunity to review your emergency plan. Emergencies can happen unexpectedly in communities just like yours, to people just like you. Tornado outbreaks, river floods, flash floods, historic earthquakes, and even water main breaks and power outages in U.S. cities affecting millions of people for days at a time.

Now is the time to think about the basics, things you will need in advance of an emergency; how you will communicate, what supplies you will need to keep in your home, car or office. Use the list provided here to build an emergency supply kit to ensure your family is equipped and ready for a any type of disaster.

  • Water, gallon per person per day
  • Food, non-perishable 3-day supply
  • Manual can opener
  • Battery operated radio and extra batteries
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Clothing
  • Dust masks or bandanas
  • Plastic sheeting, garbage bags and duct tape
  • Wrench or pliers to turn off utilities, if necessary
  • Local maps
  • Hygiene items
  • Important documents such as copies of insurance policies, identification and bank account information
  • Cash
  • Fire extinguisher
  • Matches in waterproof container

SERVPRO® of Salem, Peabody, Marblehead

978-744-4545

We are always here to help.

Labor Day September 5, 2016

9/1/2016 (Permalink)

LABOR DAY MONDAY, SEPTEMBER 5, 2016

The following information is from The U.S. Department of Commerce:

Labor Day 2016: Sept. 5

The first observance of Labor Day was likely on Sept. 5, 1882, when some 10,000 workers assembled in New York City for a parade. The parade inspired similar events across the country, and by 1894 more than half the states were observing a “workingmen’s holiday” on one day or another. Later that year, with Congress passing legislation and President Grover Cleveland signing the bill on June 29, the first Monday in September was designated “Labor Day.” This national holiday is a creation of the labor movement in the late 19th century and pays tribute to the social and economic achievements of American workers.
--------------------------------------------------------------------------------
Who Are We Celebrating?

158.5 million
The number of people age 16 and over in the nation’s labor force as of May 2016.
Source: U.S. Bureau of Labor Statistics
--------------------------------------------------------------------------------
Our Jobs

Largest Occupations May 2015 Number of employees
Retail salespeople 4,612,510
Cashiers 3,478,420
Combined food preparation and
serving workers, including fast food 3,216,460
Office clerks, general 2,944,420
Registered nurses 2,745,910
Customer service representatives 2,595,990
Waiters and waitresses 2,505,630
Laborers and freight, stock and
material movers, hand 2,487,680
Secretaries and administrative
assistants, except legal,
medical and executive 2,281,120
Janitors and cleaners,
except maids and housekeeping
cleaners 2,146,880

Source: U.S. Bureau of Labor Statistics, Occupations with the Highest Employment, May 2015
--------------------------------------------------------------------------------
16.4 million

The number of wage and salary workers age 16 and over represented by a union in 2015. This group included both union members (14.8 million) and workers who reported no union affiliation but whose jobs were covered by a union contract (1.6 million).
Among states, New York continued to have the highest union membership rate (24.7 percent), and South Carolina had the lowest rate (2.1 percent).

Source: U.S. Bureau of Labor Statistics
--------------------------------------------------------------------------------
15.2 million

The number of employed female workers age 16 and over in service occupations in 2014. Among male workers age 16 and over, 11.8 million were employed in service-related occupations.

Source: U.S. Census Bureau, 2014 American Community Survey, Table C24010
--------------------------------------------------------------------------------
1.9%

The percentage increase in employment, or 141.9 million, in the U.S. between December 2014 and December 2015. In December 2015, the 342 U.S. counties with 75,000 or more jobs accounted for 72.5 percent of total U.S. employment and 77.8 percent of total wages. These 342 counties had a net job growth of 2.2 million over the year, which accounted for 81.4 percent of the overall U.S. employment increase.

Source: U.S. Bureau of Labor Statistics
--------------------------------------------------------------------------------
Another Day, Another Dollar

$50,383 and $39,621

The 2014 real median earnings for male and female full-time, year-round workers, respectively. The 2014 real median household income of $53,657 is not statistically different in real terms from the 2013 median of $54,462.

Source: U.S. Census Bureau, Income and Poverty in the United States: 2014
--------------------------------------------------------------------------------
$74,297
The 2014 median Asian household income, the highest among race groups. The median income of non-Hispanic, white households was $60,256 and for black households it was $35,398. For Hispanic households the median income was $42,491.

Source: U.S. Census Bureau, Income and Poverty in the United States: 2014
--------------------------------------------------------------------------------
Fastest Growing Jobs

108.0%

The projected percentage growth from 2014 to 2024 in the number of wind turbine service technicians (4,400 jobs in 2014), the projected fastest-growing occupation. Meanwhile, the occupation expected to add the greatest number of positions over this period is personal care aides (458,100).

Source: U.S. Bureau of Labor Statistics
--------------------------------------------------------------------------------
Employee Benefits

88.8%

The percentage of full-time, year-round workers age 18 to 64 covered by health insurance during all or part of 2014.

Source: U.S. Census Bureau, Health Insurance Coverage in the United States
--------------------------------------------------------------------------------
Say Goodbye to Summer

Labor Day is celebrated by most Americans as the symbolic end of the summer and the start of the back-to-school season.

25,214

The number of shoe stores for back-to-school shopping in 2014. Also catering to back-to-school needs were 28,138 family clothing stores; 7,898 department stores; 7,351 children and infants’ clothing stores; 6,823 office supply and stationery stores; and 6,888 book stores.

Source: U.S. Census Bureau, 2014 County Business Patterns

21,830

The number of sporting goods stores nationwide in 2014. Examples of these types of stores include athletic uniform supply, fishing supply and exercise equipment, as well as bicycle and golf pro shops. In U.S. sports, college football teams usually play their first games the week before Labor Day, with the NFL traditionally playing its first game the Thursday following Labor Day.

Source: U.S. Census Bureau, 2014 County Business Patterns, NAICS 451110

53,306

The number of travel agents employed full time, year-round in the U.S. in 2014. In addition, there were 15,875 tour and travel guides employed full time, year-round nationwide. On a weekend intended to give U.S. workers a day of rest, many people climb into their drivers’ seats or board an airplane for a quick end of the summer getaway.
Source: U.S. Census Bureau,

904,084

The number of paid employees (for the pay period including March 12) who worked for a gasoline station in the U.S. in 2014. Oregon (10,629 paid gasoline station employees) and New Jersey (17,411 paid gasoline station employees) are the only states without self-service gasoline stations. Oregon was the first state to make Labor Day a holiday in February 1887.
Source: U.S. Census Bureau
--------------------------------------------------------------------------------
The Commute to Work

6.3 million

The number of commuters who left for work between midnight and 4:59 a.m. in 2014. They represented 4.5 percent of all commuters. The most common time was between 7 a.m. and 7:29 a.m. – with 20.6 million commuters.
Source: U.S. Census Bureau

4.5%

The percentage of workers age 16 and over who worked at home in 2014.
Source: U.S. Census Bureau

76.5%

The percentage of workers age 16 and over who drove alone to work in 2015. Another 9.2 percent carpooled and 0.6 percent biked to work.
Source: U.S. Census Bureau

26.0 minutes

The average time it took workers in the U.S. to commute to work in 2014. New York (32.6 minutes) and Maryland (32.3 minutes) had the most time-consuming commutes.
Source: U.S. Census Bureau

--------------------------------------------------------------------------------
Editor’s note: The preceding data were collected from a variety of sources and may be subject to sampling variability and other sources of error. Facts for Features are customarily released about two months before an observance in order to accommodate magazine production timelines. Questions or comments should be directed to the Census Bureau’s Public Information Office.

Flooded Basement Cleanup and Restoration!

8/19/2016 (Permalink)

Flooded Basement Cleanup and Restoration!

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including:

A blocked or failed sewer lateral pipe

Heavy rain causes surface water to pool around your home

Storm sewer backup

Sanitary sewer backup

Foundation drainage failure

Water supply-line break or hot-water tank failure

And many more

Have Questions about Basement Flooding?

Call Today – 978-744-4545

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO® of Salem, Peabody, Marblehead and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

We are Available 24 hours/7 days per week

We’re a Preferred Vendor to many National Insurance Companies

We Bill The Insurance Directly – One Less Thing For You To Worry About

Our Technicians are Highly-Trained  in Water Restoration Techniques

We use s500 IICRC Restoration Standards

Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – SERVPRO® of Salem, Peabody, Marblehead at 978-744-4545 to begin the restoration process as soon as possible. We are always here to help.

Faster to your Salem, Peabody, Marblehead, Water Damage Event

7/27/2016 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO® of Salem, Peabody, Marblehead, provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO® of Salem, Peabody, Marblehead, arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 978-744-4545

Water Damage Timeline

Within Minutes

·         Water quickly spreads throughout your property, saturating everything in its path.

·         Water is absorbed into walls, floors, upholstery, and belongings.

·         Furniture finishes may bleed, causing permanent staining on carpets.

·         Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

·         Drywall begins to swell and break down.

·         Metal surfaces begin to tarnish.

·         Furniture begins to swell and crack.

·         Dyes and inks from cloth and paper goods spread and stain.

·         A musty odor appears.

48 Hours to 1 Week:

·         Mold and mildew may grow and spread.

·         Doors, windows, and studs swell and warp.

·         Metal begins to rust and corrode.

·         Furniture warps and shows signs of mold.

·         Paint begins to blister.

·         Wood flooring swells and warps.

·         Serious biohazard contamination is possible.

More Than 1 Week:

·         Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.

·         Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO® of Salem, Peabody, Marblehead

SERVPRO® of Salem, Peabody, Marblehead, specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO® ’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call SERVPRO® of Salem, Peabody, Marblehead, at 978-744-4545 to begin the restoration process as soon as possible. We are always here to help.

Hurricane Tips

7/25/2016 (Permalink)

Hurricane Tips

General Hurricane Tips

June to October is Hurricane Season. Below are some tips to follow whether you own a home, RV, boat, car, or all of them! You can see a storm coming by the change in color of the sky (often greenish), large hail, low-flying clouds, and a roar like a freight train.

HOME

It is best to have a plan in place regarding where you are going to go when a hurricane hits. While they may be intriguing to watch, the best place is NOT outside. Your basement or under a set of stairs are great places to wait out the storm. If this is not available, the bottom floor of any building will work.

CAR

Keep your car indoors if possible. Tape up the windows and door with tarps and keep away from any objects that could damage the car if they were to fall on top of it.

During an emergency, gas stations will often be closed, so always make sure you have at least half a tank of gas to get away instantly.

Have enough supplies on hand to wait out 72 hours, just in case help cannot arrive right away. These supplies can also be stored in the trunk (items like a first aid kit, bottled water, non-perishable foods, and medication can stay there at all times.)

Make sure your car is in proper shape. Have a full tank of gas, wiper blades, and tires are ready to go.

Make sure your cell phone is charged and keep your charger with you.

Avoid driving in deep waters.

BOAT

For your boat, remove non-secure items, electronics, excess gear, valuable, and important documents.

Make sure all openings are clear of debris.

Double all lines that are securing your boat to its securing space.

RV

With your RV, do not drive it during the storm as it is more vulnerable to higher/stronger winds.

Make sure you have a full tank of gas, but empty holding tanks, turn off propane cylinders and cover the regulator.

Make sure all documents are in a waterproof bag and with you at all times.

Life can be unpredictable, but having plans in place help you with whatever may come.

As always, once the storm passes, contact:  SERVPRO® of Salem, Peabody, Marblehead at 978-744-4545
to help make it “Like it never even happened.”®

www.SERVPROsalem.com

---------------------------------------------------------------------- 

We Specialize in Graffiti Cleanup and Restoration!

7/21/2016 (Permalink)

We Specialize in Graffiti Cleanup and Restoration!

Graffiti can be both an eyesore and an embarrassment. Fortunately, the professionals at SERVPRO of Salem, Peabody, Marblehead have a substantial amount of experience in graffiti removal. We know just what products to use on any type of surface and combine that with our HOT water pressure washers which will safely power wash and remove the graffiti without harming the surface which has been vandalized. Schools, buildings, parking garages, store fronts, fences, homes – whatever type of surface has been vandalized, we have the expertise to remove it quickly and safely.

Our Graffiti Services

Since each vandalism situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, chemicals, expertise, and experience to restore your property to its original condition.

Have Questions about vandalism or graffiti?  Call Us Today:

·       SERVPRO® of Salem, Peabody, Marblehead at 978-744-4545

·       24 hours per day / 7 days per week

Types Of Smoke

7/18/2016 (Permalink)

Types of Smoke:

  •   Wet Smoke (caused by plastics & rubber)
    o   Low heat, smoldering, pungent odor, sticky, smeary.  Usually produces smoke webs that are more difficult to clean.
  •   Dry Smoke (caused by paper & wood)
    o   Fast burning, high temperatures, heat rises therefore the smoke rises.
  •   Protein Fire Residue (produced by evaporation of material, such as animal fat, rather than from a fire)
    o   Virtually invisible, discolors paints and varnishes, extreme pungent odor.
  •    Fuel Oil Soot (furnace puff backs)
    o   A “puff back” is a misfiring in the furnace that can send soot throughout your home, covering drapes, bedding, furniture, cabinets, walls, and everything in between. While “puff backs” can create havoc for the homeowner, SERVPRO® of Salem, Peabody, Marblehead can, in most cases, restore the contents and structure quickly.
  •    Other Types (tear gas, fingerprint powder, and fire extinguisher residue)

SERVPRO® of Salem, Peabody, Marblehead professionals are trained to handle your toughest losses.

Before you risk doing further damage by attempting to clean up the damage yourself, call the smoke damage cleanup and restoration professionals:

 SERVPRO® of Salem, Peabody, Marblehead at 978-744-4545

 24 hours per day / 7 days per week

Mold is major problem in real estate. But Mold does not have to kill a transaction.

7/7/2016 (Permalink)

Mold is major problem in real estate. But Mold does not have to kill a transaction.

Here are 10 ways to save a deal and your hard earned commission when mold is involved in your transaction. These are 10 common scenarios our mold remediation company, SERVPRO Salem, Peabody Marblehead, sees regularly when working with real estate agents (buyers and sellers) on a daily basis.

Scenario 1: A few inches of mold is found in a small area of the home and your client is worried mold is everywhere.

No need to take a wrecking ball to the entire house when a little bit of mold is found!

Explain to your buyers or sellers that mold only grows where there is water or high relative humidity. If mold is identified around a single window where condensation is present, there is no need to start ripping out walls in other areas of the home that are dry. Focus on the area where the water and mold growth is occurring and remove the mold at its source (e.g. the drywall and wood trim around the window) and eliminating the water source (e.g. window condensation).

Once this is finished, there are other inexpensive, easy steps to take like scrubbing the air on all levels of the home with $100 HEPA air purifiers to remove the airborne mold spores. Again, you don’t need to take a sledgehammer to the rest of the house.

Close more deals by explaining to your buyers and sellers that in such a scenario the mold is confined to one small area and can sometimes be remediated by a “do-it-yourself” client with a few basic skills, or by a professional remediation company like SERVPRO for far cheaper than you would probably expect.

Scenario 2: Mold is disclosed in the listing agreement or later identified during an inspection and you and your client are unsure whether you need it tested.

If you already see mold, testing is almost always an unnecessary waste of money

It does not matter what type of mold you have – once identified, all mold should be treated the same way (i.e. in the manner we describe below in Scenario 8).

Testing can be useful in certain situations such as when someone identifies a moldy-like smell but cannot actually see mold anywhere. In this case, testing can help determine if the smell is indeed mold and the source of the presumed mold. Most of the time though the smell of mold will lead you right to a visible source of mold, making testing unnecessary.

But if you can already see visible mold, most of the time testing is a waste of time and money. This is a fact that most mold companies do not want you to know. But the reality is that testing is usually unnecessary in this scenario and will slow up the transaction. Further, the money allocated for testing could be used towards other things, like the remediation itself.

Close more deals by advising your clients that testing is almost never needed when mold is already visibly identified.

Scenario 3: Mold is identified and all parties involved are concerned about health effects and potential liability from mold.

Another fact most mold companies will not disclose: many health effects proclaimed to be caused by mold are not proven!

Hype and misinformation about mold and its impacts on our health flood the airwaves. Here’s the truth: What mold exposure does and does not do to the human body is a relatively new concern.

Sophisticated research is ongoing, and we will eventually know more about mold’s effect on health. The bottom line is that most of the severe adverse health effects associated with mold have not been proven, according to country’s leading medical authority, the Center for Disease and Control and Prevention. According to the CDC:

“A link between other adverse health effects, such as acute idiopathic pulmonary hemorrhage among infants, memory loss, or lethargy, and molds, including the mold Stachybotrys chartarum (Stachybotrys atra), has not been proven. Further studies are needed to find out what causes acute idiopathic hemorrhage and other adverse health effects. ” (emphasis added)

We are not doctors so please consult a physician if you believe you or someone you know is experiencing health problems from mold exposure. And do not get us wrong – it is unhealthy to live in a moldy environment. But much of what you hear and read about mold
is often based on sensationalism and not backed by science.

Close more deals by giving your clients the truth about health effects from mold exposure.

Scenario 4: “Black Mold” is identified and your buyer or seller is concerned that the mold is toxic.

Not all molds are toxic despite what you may hear or read.

Mold comes in a variety of colors. The dreaded “Black Mold” you have heard about so often in the media is not a species or specific type of mold.

Media reports of “Black Mold” often refer to molds that can produce toxins (specifically mycotoxins), such as groups of molds known as Stachybotrys. Note that mycotoxins will not always be produced when these types of mold are present. To put it another way, the presence of mold does not necessarily mean mycotoxins are present.

Much of what we know about mycotoxins is not well understood yet and ongoing research is needed. According to the EPA though, certain types of mycotoxins produced by the molds Aspergillus flavus and Aspergillus parasiticus are shown to cause cancer. However, the EPA goes on further to say that “Aspergillus flavus and Aspergillus parasiticus are not commonly found on building materials or in indoor environments.”

The Centers for Disease Control and Prevention also states: “There are very few reports that toxigenic molds found inside homes can cause unique or rare health conditions such as pulmonary hemorrhage or memory loss. These case reports are rare, and a causal link between the presence of the toxigenic mold and these conditions has not been proven.”

Close more deals by revealing the truth to your clients about “Black Mold” and toxic molds.

Scenario 5: Mold is disclosed or identified and you are not sure what to tell your seller or buyer.

Everything in this email is useful information to provide your buyer or
seller to give them peace of mind.

But one of the first things you may want to tell them is: Not all molds are bad!

Explain to your buyer or seller that mold is everywhere – in our homes, in our offices and in the fresh air we breathe outside.

Explain to them that many of the media reports on mold are over hyped and that mold is in fact a natural organism that most of the time makes life better. Mold improves our lives by breaking down dead leaves and trees, helping to make certain types of cheeses, and by being the basis of modern antibiotics like Penicillin.

Despite these useful purposes, too much mold in a home can pose a health risk. How much is too much? Currently, there are no federal guidelines that define exactly how much mold is unhealthy. This useful fact is very important for your client to understand.

Even though no federal standards currently exist, generally speaking, you should not be able to see actual mold growth or smell it. If you can, your home probably has too much mold and can be unhealthy.

Although mold can be hidden, such as on the backside of drywall, don’t worry. You can usually detect it through sight or smell.

Close more deals by educating your clients that it is impossible to find a completely mold free home because mold is in every home and serves many useful purposes in our environment. Educate them further that despite these facts about mold, you should not be able to see or smell mold in a home and if you can, the home has elevated amounts of mold.

Scenario 6: Mold is disclosed or identified but you are not sure whether you need to hire a professional to remove it.

In many cases minor mold problems (less than about 10 square feet of mold) can easily be handled by the home owner with a free weekend afternoon and a few basic supplies from the hardware store. For more info, see our article: “Do I need a Mold Professional?”

If your client prefers to hire a professional instead, mold remediation – when done by a professional and ethical company – should not be expensive for minor problems.

Close more deals by advising your clients that minor mold problems should never be costly to fix and can often be done by the “Do It Yourselfers” in one day.

Scenario 7: Your client is on a tight deadline to close and you are worried there is not enough time to remove the mold prior to the closing date.

No need to worry as most of the time, mold can be removed in a few days by a professional company and should not stretch out the time it takes to close the deal.

Close more deals by giving everyone peace of mind that mold remediation can usually be within 1-3 days.

Scenario 8: There is an extensive mold problem and a professional mold remediation company is needed to remove the mold before
the deal can close.

If a mold remediation company is needed, protect yourself from dishonest contractors by remembering one undeniable fact: Mold Remediation Is Not Rocket Science!

Do not let a mold removal company tell you otherwise in an attempt to justify their outrageous estimate. There are essentially just two basic steps involved in mold remediation: Containment (e.g. using poly sheeting to prevent cross contamination) and Contamination Removal (e.g. safely removing moldy drywall, scrubbing/sanding 2x4s, removing airborne mold spores with HEPA air scrubbers, etc.)

We are oversimplifying a bit. There are other considerations involved like safety protocols (e.g. wearing respirators, gloves, etc when needed), initial assessment, post remediation assessment, etc.

But be wary of any company or individual who implies that mold removal is as complex as open heart surgery. Knowledge is power. Once you understand that mold remediation is not complicated, you are an empowered Realtor. If you represent the seller, you can advise him or her to say, “Thanks, but no thanks,” when someone tries to tell them that a bedroom closet with a little bit of ceiling mold is going to cost $10,000 to remediated. We have seen such outrageous bids before by other companies!

There are plenty of honest mold removal companies too. Just do your homework, get multiple bids and educate yourself on the procedures needed to remove mold.

Close more deals by helping your clients find reputable mold remediation companies that won’t rip them off or give them a price for remediation that is so high it kills the deal.

Scenario 9: Unexpected mold is found in an attic or crawlspace during an inspection.

In real estate transactions, the discovery of mold in an attic or crawl space by an inspector often comes as an unexpected surprise to the parties involved. But mold in attics and crawl spaces do not need to kill a transaction.

Don’t kid yourself. Mold in these places needs to be remediated. In extreme cases, it can be a sign of bigger issues such as foundation problems or roof deficiencies. But a buyer who falls in love with a house should not necessarily be shocked if mold is found in an attic or crawl space by an inspector.

These two areas of the home are ripe for mold infestation – we have read some studies that indicate as much as 60% of all crawl spaces have mold.

But often attic and crawl space mold goes undetected by the homeowner because these are not places most of us spend much time in.

Close more deals by educating your clients that unexpected attic and crawl space mold is common but that the buyer can still live safely without worry if the remediation is done properly. Or if you represent the seller, attic and crawlspace mold can be removed and fixed like any other part of the house by a professional mold remediation company.

Scenario 10: Mold problems indicate water problems since mold can only grow where water is present.

This is less of a “scenario” but more of an important fact to keep in mind about mold whether you are representing the buyer or the seller.

Help your client understand that the presences of mold can be seen as a good thing – i.e. it alerts the buyer/seller of a bigger water issue and helps prevents the parties involved from being “caught off guard” after the closing.

And remember that water problems can not only trigger mold growth but can also damage building materials and reduce the longevity of the home.

Close more deals by reminding clients that although mold is undesired, it can be useful in helping to identify a potentially bigger water issue.

Does Your Salem, Peabody, Marblehead, Swampscott, or Middleton Home Have A Mold Problem?

4/27/2016 (Permalink)

In Salem, Peabody, Marblehead, Swampscott, or Middleton, mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 978-744-4545

Water Damage: The Need for Speed!

3/17/2016 (Permalink)

Water damage can be caused by many things: sewer line and toilet backups, sump pump and water heater failures, broken pipes, washing machine and dishwasher leaks, ice maker problems, flooding due to heavy rain, ground water seeping into the basement and natural disasters.

But it doesn’t take a lot of water to cause tremendous damage. Just an inch or two can destroy carpets and dry wall, warp wood floors, damage building components, and trash home furnishings and personal items, including photo albums and family heirlooms.

Even after the water seems to disappear, excess moisture can hide in your floor coverings, foundation, wood structures and walls—causing major damage to your property and creating the perfect environment for mold and other fungi growth.

But if you catch it in time, you can ward off a lot of the damage and save money and headaches down the road. It’s important that water is quickly removed and the property dried, ventilated and disinfected to inhibit the growth of bacteria, fungi, mildew and other microorganisms that are harmful.

The key is having the phone number for a SERVPRO Salem, Peabody, Marblehead, Swampscott, Middleton, Beverly, Gloucester, Essex, Manchester and water restoration team you trust ahead of time, so you can take care of the problem quickly. Here are a few things to look for before choosing a water restoration company:

  • A well-trained and knowledgeable team. Each technician should have received an Institute of Inspection, Cleaning and Restoration Certification (IICRC) and perform water restoration services in compliance with the IICRC S500 standards for professional water damage restoration.
  • State-of-the-art equipment/techniques. Ask the company if it uses efficient dehumidifying units and air movers to eliminate moisture and prevent secondary damage to furniture, walls and flooring, as well as extraction processes with both suction and compression, which bring water to the surface and suctioning it away, so it cannot be re-absorbed into the carpet or pad.
  • Vehicles should be fully equipped with state-of-the art extraction, drying and moisture testing equipment for all types of water problems.
  • Professionals should work directly with your insurance carrier so you’ll have one less thing to worry about.
  • They should be available 24-hours a day, 365 days a year, including holidays.

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