Fire Restoration Methodolgy
SERVPRO uses a thorough methodology for fire restoration to ensure that the affected property is restored to its pre-fire condition. Here is a general outline of their fire restoration process:
Emergency Contact: The restoration process starts with a call to SERVPRO's 24/7 emergency hotline. A representative will ask questions to determine the type of fire damage and the equipment and resources needed for the restoration process.
Inspection and Fire Damage Assessment: Their technicians will assess the extent of the fire damage, including the damage to the structure and contents of the property.
Board-Up and Roof-Tarp Services: If necessary, they will board up or tarp the property to protect it from further damage.
Water Removal and Drying: If there is water damage resulting from firefighting efforts, SERVPRO will remove the water and dry the property using dehumidifiers and air movers.
Smoke and Soot Removal: They will use specialized equipment and techniques to remove smoke and soot from all surfaces, including walls, ceilings, and floors.
Cleaning and Sanitizing: They will clean and sanitize all restorable items affected by the fire, using specialized cleaning products and techniques.
Restoration: Depending on the extent of the damage, they may repair or replace damaged structural materials or contents, such as flooring, walls, or furniture.
Throughout the process, SERVPRO will communicate with the property owner and insurance adjuster to keep them informed of the progress and any necessary changes to the restoration plan. The goal is to restore the property as quickly and efficiently as possible, while minimizing disruption to the property owner's life.